2. • Recognize techniques for conducting a successful
interview.
• Differentiate between the three forms of interview
structures.
• List the basic elements of a focus group interview.
• Recognize causes behind the success of focus
groups.
• Present actual studies employing the discussed data
collection methods.
8. Data Collection
Data collection is the process of
gathering and measuring information on
variables of interest, in an established
systematic fashion that enables one to
answer stated research questions, test
hypotheses, and evaluate outcomes.
11. Interviewing may be defined simply as a
conversation with a purpose.
Interviewing defined
12. Interviewing has been described as an art rather
than a skill or a science (Fontana & Frey, 1998;
Grobel, 2004).
Interviewing was described as a game (Benny &
Hughes, 1956, Holmstrom, cited in Manning, 1967).
Interviewing from various lenses
13. Interviewing was described by others as a technical
skill you can learn in the same way you might learn
how to change a flat tire (Roth, 1966).
interviewing as a unique sort of face-to-face social
interaction (Leedy & Ormrod, 2001, 2004; Salkind, 2008;
Warren & Karner, 2005).
Interviewing from various lenses
14. TECHNIQUES FOR CONDUCTING A
SUCCESSFUL INTERVIEW
As an Interviewer…
you need to enter the interview as yourself.
you manage the flow of conversation, and you seek to
establish rapport with the participants.
you need to adopt several postures or characters at
once: the interested listener, the expert in your area of
research, and the writer who will incorporate your
subjects’ words into an authoritative report of some
kind.
you need to familiarize yourself with some general
understanding on (1) structures of interview, (2) question
order, and (3) question styles.
16. QUESTION ORDER (SEQUENCING)
1. Start with a few easy, nonthreatening questions.
2. Next, begin with some of the more important questions for the study
topic (preferably not the most sensitive questions)—the questions should
stick to a single concept or topic.
3. More sensitive questions can follow (those related to the initiated
topic).
4. Ask validating questions (questions restating important or sensitive
questions, worded differently than previously asked).
5. Begin the next important topic or conceptual area of questions (these
may include the more or most sensitive questions).
6. Repeat steps 3 and 4, and so on, through your major topics.
7. Return to any key concepts that you might have had to bypass or skim
through when they first came up.
8. End by filling in any remaining simple factual points that you have not
already recorded.
17. Question Styles
Essential Extra
Throwaway Probing
Exclusively concern the central focus of the
study. They may be placed together or
scattered throughout the survey they are
geared toward eliciting specific desired
information (Morris, 2006).
Extra questions are those questions roughly
equivalent to certain essential ones but
worded slightly differently.
may be demographic questions or general
questions used to develop rapport between
interviewers and subjects
or simply probes, provide interviewers with a way to
draw out more complete stories from subjects.
Probes frequently ask subjects to elaborate on what
they have already answered in response to a given
question
18. Ten Commandments of Interviewing
1. Never begin an interview cold.
2. Remember your purpose.
3. Present a natural front.
4. Demonstrate aware hearing.
5. Think about appearance.
6. Interview in a comfortable place.
7. Don’t be satisfied with monosyllabic answers.
8. Be respectful.
9. Practice, practice, and practice some more.
10. Be cordial and appreciative.
19. Pham, T. A., Nguyen, L. T. D., Pham, V. T. T. (2022). English language students’ perspectives on the difficulties in translation courses:
Implication for language education. Journal of Language and Linguistic Studies, 18(1), 180-189. Doi: 10.52462/jlls.174
English language students’ perspectives on the difficulties in translation:
Implications for language education (Pham et al., 2022)
SAMPLE STUDY
22. The focus group is an interview style designed for small
groups of unrelated individuals, formed by an investigator
and led in a group discussion on some particular topic or
topics (Barbour, 2008).
Focus group interview is not designed to collect data from
several people simultaneously; it’s not counting how many
people are on each side of an issue rather, the group itself is
the unit of analysis, and the data from one group yields
measures about that group as a unit.
Focus Group Discussion
23. A typical focus group session consists of a small number of
participants under the guidance of a facilitator, usually
called the moderator.
Focus group size should be kept to no more than about
seven participants.
Focus Group Discussion
24. BASIC INGREDIENTS OF A FOCUS GROUP
DISCUSSION
A clearly defined objective and/or research
problem
The nature of the group
Atmosphere/environment and rapport
An aware listening facilitator
A well-organized and prepared facilitator
Structure and direction but restrained
contribution to the discussion
Research assistance
Systematic analysis
25. WHY USE/SELECT FGD?
probes the validity of results that were
suggested by other means
pilots an interview schedule
offer exceptional opportunities for the deep
study of difficult subject matters
provide avenues to understand a variety of
deep structural elements
26. MISSTEPS WHEN CONDUCTING FGD
Being Too Vague about the Objectives of
the Research
Using Too Few Groups
Overreaching during Any Given Focus
Group Interview
Overly Large Groups
Too Much or Not Enough Influence from
the Moderator
Bullies
27. Chen, Y., & Chew, S. Y. (2021). Speaking Performance and Anxiety Levels of Chinese EFL Learners in Face-to-Face and Synchronous Voice-
based Chat. September. https://doi.org/10.17323/jle.2021.11878
Speaking Performance and Anxiety Levels of Chinese EFL Learners in Face-to-
Face and Synchronous Voice-based Chat
SAMPLE STUDY
28. REFERENCES
Berg, B.L. & Lune, H. (2017). Qualitative research methods for the social
sciences (9th ed.). Allyn and Bacon
Chen, Y., & Chew, S. Y. (2021). Speaking Performance and Anxiety Levels
of Chinese EFL Learners in Face-to-Face and Synchronous Voice-
based Chat. September. https://doi.org/10.17323/jle.2021.11878
Pham, T. A., Nguyen, L. T. D., Pham, V. T. T. (2022). English language
students’ perspectives on the difficulties in translation courses:
Implication for language education. Journal of Language and
Linguistic Studies, 18(1), 180-189. Doi: 10.52462/jlls.174