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Models
Cost Effective,
Simple
Scalable
Centralized Management
High Availability
Fault Tolerant
Centralized Management
rXg Cluster Controller
rXg Turn-Key Appliance
A4 mk iv
S4 mk iv
RS4 mk iv
Control
Determine the behavior or
supervise the running of
Communication
The imparting or exchanging
of information or news
Cognizance
Knowledge, Awareness or Notice
Availability
The quality of being at hand when
needed.
Tolerance
The capacity to endure pain,
hardship or failure.
Scalable
Able to be used in a range of
capabilities
rXg Turn-Key Virtual Cluster
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Software Specifications by Model CC / 4 Series CC / 6 Series
Minimum number of cluster nodes 2 2
Maximum number of cluster nodes 5 3
Maximum managed gateways in federated mode 200 N/A
Maximum SUL in scalable cluster mode 6000 N/A
Maximum SUL in high availability cluster mode N/A 24,000
Maximum SUL in fault tolerant cluster mode N/A 12,000
Maximum SUL in federated mode 100,000 N/A
RXG Cluster Controller
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RXG Cluster Controller
Hardware Specifications by Model CC / 4 Series CC / 6 Series
1000BaseT Gigabit Ethernet ports 4 4
Front panel indicators Power, HDD, link and activity per port
Physical Console Serial @ 9600,8,N,1 via RJ45 connector
Power Supply 100-240 VAC input, 250W, ATX output
Form Factor EIA-310 rack mount 1U
Dimensions 427 x 480 x 44 mm, 16.8 x 18.9 x 173 in
Weight 14 kg, 30.75 lbs
Acoustic Noise 23 db @ idle, 36 db @ full load
Operating Temperature +32° to +131°F / 0° to +55°C
Non-operating temperature –40° to +158°F / –40° to +70°C
Humidity 10% to 90% relative humidity (Rh) 28°C wet bulb temperature
Certifications CE, FCC Class A
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RXG Turn-Key Appliance
Turn-key Gateway Software Specifications
A4 mk iv S4 mk iv RS4 mk iv
Included SUL 0 0 0
Maximum SUL 300 1000 1500
Std Lic. Throughput 600 Mbps 2 Gbps 3 Gbps
Ext. Lic. Throughput 2 Gbps 4 Gbps 6 Gbps
Max Managed IPs 900 3000 4500
Max VLANs 450 1500 2250
Max Uplinks 3 10 12
Max Policies 30 100 150
Max Accounts 37,500 125,000 187,500
Max Groups 60 200 300
HTTP Proxy TPS 80 120 250
HTTPS Portal TPS 6 9 20
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RXG Turn-Key Appliance
Turn-key Gateway Software Specifications
Ethernet Ports 4 x 1000BASE-T RJ45, 2 x 10GBASE-T RJ45, 2 x 10G SFP+
Front Panel Indicators Power, HDD, link & activity per port
Serial CLI console Serial @ 9600,8,N,1 via DB9
PC CLI Console VGA via HDB15, keyboard via USB
Power Supply 100 - 250V, 200W, ATX output
Form Factor EIA-310 rack mount 1U
Dimensions 437 x 249 x 43 mm / 17.2 x 9.8 x 1.7 in=
Weight 8.2 kg / 18 lbs 8.8 kg / 19.5 lbs 9.3 kg / 20.5 lbs
Operating Temperature 10°C - 35°C ; 50°F - 95°F 10°C - 30°C ; 50°F - 86°F 10°C - 25°C ; 50°F - 77°F
Non-operating Temperature -40°C - 70°C / -40°F - 158°F
Operating Humidity 8 - 90% non-condensing
Non-Operating Humidity 5 - 95% non-condensing
Acoustic Noise Min/Max 21 db / 35 db 22 db / 38 db 22 db / 38 db
Certifications UL, FCC, CUL, CCC, CE, TUV
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RXG Turn-Key Virtual Cluster Appliance
Turn-key Virtual Cluster Software Specifications
A6 S6 RS6
Included SUL 0 0 0
Maximum SUL 2,000 4,000 6,000
Max Throughput Up to 4 Gbps 8 Gbps 12 Gbps
Max Managed IPs 6,000 12,000 18,000
Max VLANs 4096 4096 4096
Max Uplinks 12 12 12
Max Policies 200 400 600
Max Accounts 250,000 500,000 750,000
Max Groups 400 800 1,200
HTTP Proxy TPS 80 160 240
HTTPS Portal TPS 10 20 30
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Turn-key Virtual Cluster Hardware Specifications
Ethernet Ports 6 x 10 Gigabit Ethernet ports (4 x 10GBASE-T, 2 x SFP+)
Supported SFP+ Modules Intel E10GSFPSR 10GBASE-SR, E10GSFPLR 10GBASE-LR
Front Panel Indicators Power, HDD, overheat, power supply failure, link & activity per port
PC CLI Console VGA via HDB15, keyboard via USB
Power Supply 350W, 100-250V 50-60
Hz input, 10 Amp max
Redundant 400W, 100-240V 50-60 Hz
input, 10 Amp max
Form Factor EIA-310 rack mount 1U
Dimensions 437 x 429 x 43 mm / 17.2 x 16.9 x 3.5 in
Weight 11.3 kg / 25 lbs
Operating Temperature 10°C - 35°C / 50°F - 95°F
Non-operating Temperature -40°C - 70°C / -40°F - 158°F
Operating Humidity 8 - 90% non-condensing
Non-Operating Humidity 5 - 95% non-condensing
Acoustic Noise Min/Max 40 db / 50 db
Certifications UL, FCC, CUL, CCC, CE, TUV
RXG Turn-Key Virtual Cluster Appliance
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The Goal is Simple…Maximum Guest Satisfaction
Good Internet” is as important as clean sheets and clean towels
Business travellers need to be able to work when on property
Children will stage a revolt if the Internet “doesn't work”
Deploy an awesome network for the same price as a typical network
Make (expensive) enterprise and (complex) LPV features accessible
Leverage broad spectrum direct and indirect monetization to maximize value
RG Nets rXg delivers a software automation driven approach to guest HSIA to
maximize scores, generate additional revenue and demonstrate a clear ROI
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Maximize guest satisfaction? Do better than home!
Guests want a fast, reliable, compatible, secure and easy to use network
Information Security & Privacy
• PMS integrated PSK & 802.1X
Compatibility & Usability
• Per-room micro-segmentation
Physical Safety & Hospitality
• Location Driven Services
Performance & Reliability
• Continuous Performance Measurement
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The 1st thing a guest sees ... How does this make them feel?
and at times they get
captive portal (if its working)
rest of the time they don’t
get internet at all
Feels worse than home….can we do it better
The usual litany of
excuse
“It’s too hard”
“It’s too expensive”
“It’ll take too long”
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[M|I|P|D]PSK and 802.1X SSIDs for hospitality
PMS integrated L1 authentication OTA encryption
No more “this is an unsafe network”
“Insecure Network” messages etc.
PMS integrated micro-segmented L2 authorization
Guest is placed into a room VLAN (PAN) immediately upon authentication
No onboarding / enrollment network
Optional splash portal - no longer required to gather credentials!
Optional PAN - casting, L2 isolation, security, etc.
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802.1X Enterprise encrypted PMS integrated Wi-Fi
Guests enter last name and room
number at 802.1X client prompt
Captive portal is optional
credentials gathered at L1
Integrated with DVLAN / PANs
Room Number
Last Name
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Typical Hotel Network - Single Guest Segment
66.67.68.69 / 24
Internet
10.0.1.0 / 24 Infrastructure
(native)
putting all the guests
On to a single L2 is
a terrible architecture
192.168.1.0 / 24
Guest devices
(tagged VLAN)
LN: Smith
RN: 318
LN: Doe
RN: 368
LN: Johnson
RN: 223
LN: Lee
RN: 231
LN: Williams
RN: 110
LN: Jones
RN: 182
192.168.1.10 192.168.1.16 192.168.1.68 192.168.1.121 192.168.1.220 192.168.1.232
actual results of nmap scan from a real network serving a 150 room hotel
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Personal Area Networks
Perfect coverage delivered by
property-wide WiFi umbrella is step one
Solid signal into a typical [shared] network is not enough ...
I rent a private room … so I should have my own private network!
Software-driven network / router virtualization with automated provisioning
Deploy a unique router instance for each and every guest on property
Standards-based approach - similar to deploying a router in each room
Exceeds physical equivalent - allows microsegment to follow guest on prem
Enables in-room device communication - casting to TVs - IoT integration
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Personal Area Networks
Fully virtualized LAN
Private networks for each guest
Virtual network boundary is independent of physical space
Stream media on a NAS located in a room to a tablet in the gym
Reverse stream an Xbox in a room to a tablet in the gym or pool
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WLAN Controller VLAN Switch
VLAN 1136
10.1.136.0/24
VLAN 1068
10.1.68.0/24
Single encrypted SSID broadcast throughout the
entire property
Unique PSK / 802.1X per-guest
PMS integrated automated mgmt
no portal for guest onboarding
Unique VLAN for each guest
Personal Area Networks
Casting-enabled, Air Drop enabled
True ultimate security
rXg PANs with DPSK / 802.1X
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“Home-like” WiFi
Flawless, high performance cross-device sharing. (AirDrop,
Near Share, etc.)
Seamless casting to in-room TV (AirPlay, Chromecast, etc.)
No extra authentication steps - No extra devices
“It works like home.” Happy guest
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Maximize guest satisfaction? Do better than home!
Guests want a fast, reliable, compatible, secure and easy to use network
Information Security & Privacy
• PMS integrated PSK & 802.1X
Compatibility & Usability
• Per-room micro-segmentation
Physical Safety & Hospitality
• Location Driven Services
Performance & Reliability
• Continuous Performance Measurement
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Location-based Services
Per-end-user location-based service and experience
Place end-users on a map presented on an end-user captive portal
Integrate with end-user schedule and location-based preferences
Direct end-users to their next scheduled destination - without an app!
Communicate with guests based on their location, path, preferences, schedule...
Complete knowledge of property location trends
Know which categories of end-users congregate, where, when, how long
Visualize where and how guests move around the property
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Maximize guest satisfaction? Do better than home!
Guests want a fast, reliable, compatible, secure and easy to use network
Information Security & Privacy
• PMS integrated PSK & 802.1X
Compatibility & Usability
• Per-room micro-segmentation
Physical Safety & Hospitality
• Location Driven Services
Performance & Reliability
• Continuous Performance Measurement
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Stable and Strong Signal
Proper wireless signal is a prerequisite to a good user experience
How can you know that you have a good physical design?
Pre-install design - predictive tools - RF measurement
Post-install validation - site survey
The problem is the lack of follow-up …
The environment changes …
The infrastructure breaks …
Management doesn’t know about bad
guest experience until it’s too late
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Continuous Automated Testing
Deploy Raspberry Pi model 4B (optional PoE)
rXg takes control of the Pi fleet
rXg automatically runs performance tests
rXg collects test results
rXg correlates results to geospatial location
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Network “grade” … for real
Periodic, fully automated performance testing
Compatible with any wireless and wired manufacturer
Real results that will directly impact guest scores
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Maximize guest satisfaction? Do better than home!
Guests want a fast, reliable, compatible, secure and easy to use network
Information Security & Privacy
• PMS integrated PSK & 802.1X
Compatibility & Usability
• Per-room micro-segmentation
Physical Safety & Hospitality
• Location Driven Services
Performance & Reliability
• Continuous Performance Measurement
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Property Management System Integration
Personalized experience for guests automated through deep folio integration
Internet options with knowledge of loyalty status, room type, booking code, etc.
Platinum guests / guests staying in suites get free higher speed Internet
Guests who booked direct get unfettered access / others get filtered access
Freemium service with direct to folio payment and fully automated provisioning
Free basic Internet plans, with content filtering
Medium tier faster speeds with no filtering for $X per day
High speed / business plans for $Y per day
Ultra speed for on-site photographers and videographers for $Z per day
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Property Management System Billing
Bill charges to the folio
Give “free access”
Content filtered
Medium speed
Charge for “premium access”
No content filtering
High speed
Detailed information passed to folio
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Conference Tool
Simple mechanism to setup the IT infrastructure for events on property
Front office personnel interact with a conference specific UI
Specify the existence of a conference ahead of time
System automatically provisions SSIDs and switch ports when event starts
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Hotspot 2.0
Support for Hotspot 2.0 networks using RadSec.
NOTES:
Using Hotspot 2.0 provides a transparent connection to the guest eliminating the need for Portal Authentications.
Hotspot 2.0 deployments are not capable of supporting PAN’s, Location Tracking of leveraging PMS
Authentication Loyalty Status.
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Technology to Maximize Guest Scores...
… distilled into an easy-to-use package
Software and automation driven approach
Applied to every layer of the network stack
Additional capabilities for the guest network
Uniquely capable of revenue extraction
Maximize guest score - Offset costs through monetization
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Our commitment to remaining qualified and a leader in our field has made us a preferred global
technology provider for major hotel partners.
Select us as your company of choice, and we deliver the right experience, certifications, and commitment
to deliver technology solutions to you improving your properties’ bottom-line and ensuring guests
loyalty.