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2553
2553
BUSINESS PLAN SAMPHRAN PHAMACY
By
Thanita Padermrod
An Independent Study Submitted in Partial Fulfillment of the Requirements for the Degree
MASTER OF BUSINESS ADMINISTRATION
Program of Entrepreneurship
Graduate School
SILPAKORN UNIVERSITY
2010
“
”
………...............................................................
( . 1)
.......... .................... . ...........
.
....................................................
( . )
............/......................../..............
....................................................
( . )
............/......................../..............
....................................................
( . )
............/......................../..............
52602793 :
:
: .
: . . . 100 .
(1)
(2)
2,200,000
1 10
(NPV) 5 2,401,331
2553
........................................
.........................................
52602793 : MAJOR : ENTREPRENEURSHIP
KEY WORDS : BUSINESS PLAN SAMPHRAN PHAMACY
THANITA PADERMROD : BUSINESS PLAN SAMPHRAN PHAMACY.
INDEPENDENT STUDY ADVISOR : KRISADA PACHRAVANICH, Ph.D. 100 pp.
The objective of this study was to set up the business plan to Samphran
Phamacy. The study was conducted by analyzing internal factors affecting business opertion,
specifying strategies marketing planning, market segmentation, target customers and product
positioning in Samphran, Nakornpathom Province.
The data earned from this study were from (1) literature reviews to study
circumstantial factors - politics, economy and society- affecting business operations; (2)
interview with drug store owners to study demand and supply which were the major factors for
business running. Samphran Phamacy is to be operated by two business owners. The total
budget cost was 2,200,000 baht. Planning services according to standards of business quality
Pharmacy Council. Business strategy of Samphran Phamacy is to make a difference for
create a competitive advantage and increase market share. In light of marketing plan, The
mix of services adapted to the market as a strategic business.
The results obtained from this research will help to identify problems and threats
as well as the solutions for improving business management .The research study showed that
Samphran Phamacy was worth to invest. The research analysis discovered that the returns of
the investment could come out within 1 years. The payback period was at 1 year and
10 months. Net present value (NPV) was 2,401,331 THB. However, sales price was the main
factor which affected NPV alteration. Therefore business owners must take this factor into
account for business survival and advancement.
Program of Entrepreneurship Graduate School, Silpakorn University Academic Year 2010
Student’s signature………………….……..
Independent Study Advisor’s signature ……..………….…………….
.
....................................................................................................................
...............................................................................................................
.....................................................................................................................
............................................................................................................................
...............................................................................................................................
1 .......................................................................................................... 1
.............................................................................................. 1
................................................. 2
.................................................................. 2
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.......................................................................... 4
................................................................. 4
2 ............................................................................................ 5
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3 ........................................................................................... 11
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4 (SWOT Analysis).............................................. 26
..................... 26
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......................................................................................................... 27
...................................................................................................... 28
5
.................................................................... 30
.............................................................................................................. 31
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6 ................................................................................................. 37
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................................................................................................. 38
............................................................................... 40
........................................................................................ 40
....................................................................................... 41
.......................................................... 41
7 .............................................................................................................. 42
.............................................................................................. 43
(Market Targeting)................................................... 44
............................................................................................. 45
......................... 51
........................................................................................... 51
/ (Product)............................................. 52
(Price).............................................................................. 53
(Place)................................................ 53
(Promotion).............................................. 54
(People) ..................................................................... 54
(Process)..................................................... 54
(Physical Evident)................................ 55
(Market Positioning) ...... 56
8 ........................................................................................................ 58
......................................................... 58
....................................... 59
........................................................................................ 59
........................................................ 59
....................................................................................................... 61
.................................................................... 62
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............................... 64
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9 .................................................................................................................. 69
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/ ....................................................... 70
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....................................................................... 73
.......................................................................... 74
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....................................................... 76
......................................... 77
...................................................................... 78
(Break Even Point)....................................................................... 78
(Payback Period) .............................................................. 79
(Net Present Value) ........................................ 79
............................................... 80
10 .................................................................... 83
........................................................... 83
............................................................................................... 84
..................................................................................................... 84
............................................................................................................................. 85
.................................................................................................................................. 87
........................................ 88
............... 90
10
. . 2550 – 2553 ....................................................................... 96
.............................................................................................................................. 100
1 ........................................................................................... 4
2 ........................................................................... 4
3 .................................................................. 9
4 .................................................................... 10
5 ........................................................... 12
6 . .2533-2563............................. 19
7 2553............................................................... 20
8 ...................... 46
9 ............................ 49
10 10 2552................ 50
11 (Competitive Matrix).................................................. 55
................................. 6312
13 .................................................................................... 64
14 ............................................................................................. 64
15 ......................................................................... 66
16 ............................................................. 66
17 ................................................................................. 67
18 ...................................................................... 67
19 ....................................................................................... 68
20 .................................................................................. 68
21 ................................................................................. 70
22 / ...................................................... 71
23 .............................................................................. 73
24 ............................................................................ 74
25 .............................................................................................. 75
26 ..................................................................... 78
27 ........................................................................................ 79
28 ........................................................................ 80
29 ................................................................. 81
30 .......................................... 81
31 ..................................... 82
32 .............................. 91
33 10 2550................ 97
34 10 2551................ 98
35 10 2552................ 99
1 ................................................................................................... 7
2 .......................................................................................... 8
3 ............................................................................................ 8
4 Michael E. Porter.......... 24
5 ......................................... 34
6 ........................................................................................... 38
7 ....................... 47
8 .............................. 48
9 ..................................... 56
10 .......................................................... 58
11 .................................... 59
12 ..................................................................................... 62
13 ............................................................ 89
1
1
5
7.00 .
20.00 . 1 2554
1.
1.1
1.2
1.3
1.4
2.
2
.
. . .
2,200,000
1.
2.
3.
4.
3
(Differentiation Strategy)
(Product Service)
(Information Service)
(Marketing Mix 7P’s)
1. / (Product)
2. (Price)
3. (Place)
4. (Promotion)
5. (People)
6. (Process)
7. (Physical Evident)
4
1
( )
600,000
470,000
193,000
137,000
800,000
2,200,000
2
( )
1 2 3 4 5
735,910 995,195 1,130,284 1,279,485 1,444,240
515,137 696,637 791,198 895,639 1,010,968
( ) 1,919,487 2,056,671 2,207,574 2,373,567 2,556,160
(NPV) 5 2,401,331
: 1 10
5
2
6
1.
2.
3. ( .2)
4.
5.
220 (
2553) 76
7
:
: 23/2 . 2 .
. . 73110
:
: 1 2554
1
.
8
2
3
: 28
: 26/26 5 . . .
:
( )
9
3
2547 ( )
2548- 6
: 31
: 26/26 5 . . .
:
( )
: 2544 –
1 2553 31 2553
7 1 2554
10
4
2553 2554
. . . . . . . . . . . . . . . .
1.
2.
3.
4.
5.
6.
11
3
( 2550)
30
12
5
2550 2551 2552
( ) 3,245 3,600 3,850
(%) 9.6 10.9 7.0
( ) 14,270 14,296 15,404
(%) 6.8 0.18 7.8
: . ,
[ ], 5 2553,
http://www.ktb.co.th/upload/economy/SIT/Fertillizer_Store.pdf
1
1.
1.1
13
1.2
1.3
1.4
1.5
1.6
1.7
1.7.1 " "
1.7.2
1.7.3
1.7.4 " "
" " " "
2.
2.1
2.1.1
2.1.2
2.1.3
2.1.4
2.1.5
2.2
2.3
2.4
2.5
14
2.5.1
2.5.2
3.
3.1
3.2
3.3 ( )
2
1.
1.1
1.1.1
1.1.2
1.1.3
1.1.4
1.2 ( )
1.2.1
1.2.2
1.2.3
2.
2.1
(standard
practice guidelines)
15
2.2
2.3
2.4
2.5
2.5.1
2.5.2
2.6
2.7 (double check)
2.8
2.9
3
1.
1.1
(GMP)
1.2
1.3
1.4
16
1.5
2.
2.1
2.2
( )
2.3
2.3.1
2.3.2
2.4
2.4.1
2.4.2
2.4.3
2.4.4 12
2.4.5
12
2.5 (Patient's drug profile)
2.6
2.7
2.8
17
2.9
2.10
4
1.
(Laws and regulations)
2.
3.
1
4. (Patient confidentiality)
5.
6.
5
1.
2.
3.
18
4.
5.
6.
( 2542 : 95)
60
( 2553)
19 1% ( 2553)
5.7 2527 9.6 2546
14.7 2562 36.9
2527 20.0 2562
19
6 . .2533-2563
. .
2527 2539 2544 2545 2546 2562
( ) 50,637 60,003 62,914 63,430 63,959 70,213
100.0 100.0 100.0 100.0 100.0 100.0
36.9 27.4 25.2 24.9 24.5 20.0
57.4 64.4 65.5 65.7 65.9 65.3
5.7 8.2 9.3 9.4 9.6 14.7
12 23
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2553 9.1
( 2553)
3.6 (
2553)
20
7 2553
. . 2552 . . 2553
(% YOY)
Q1 Q2
GDP ( ) -2.2 12.0 9.1 7.0-7.5
( ) -9.0 12.9 12.2 9.2
-12.8 15.8 18.5 12.1
2.7 3.8 -3.4 1.7
( ) -0.1 4.5 6.5 4.0
-1.1 4.0 6.5 4.1
5.8 7.3 6.3 3.9
(US$) -13.9 32.0 41.8 25.7
(US$) -24.9 63.6 44.8 32.9
GDP (%) 7.8 6.7 6.0 4.9
-0.8 3.8 3.3 3.0-3.5
1.5 1.1 1.3 1.3
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2553
2552
2554 (
2553)
21
5
( 2547 : 39)
22
23
“30 ”
Five Competitive Forces Model Micheal E. Porter
5
24
4 Michael E. Porter
: Arthur A. Thompson, Jr., A. J. Strickland, and John E. Gamble. Crafting and Executing
Strategy (New York : McGraw-Hill/Irwin, 2010), 61.
1. (Rivalry Among Firms within The
Industry)
2. (Threat of New Entry)
(Barrier to entry)
(Rivalry) (Buyer Power)
(Substitutes)
(Supplier Power)
25
3. (Threat of Substitute Products)
( )
4. (Bargaining Power of Suppliers)
5. (Bargaining Power of Buyers)
26
4
(SWOT Analysis)
(SWOT Analysis)
SWOT Analysis
(Strength)
1.
1.1
1.2
1.3
27
2.
2.1
2.2
2.3
3.
3.1
3.2
(Weakness)
1.
(Target Customer) (Suppilers)
2.
3.
(Opportunity)
28
1.
2.
3.
4. .
OPD.
5.
( .)
(Threat)
1.
3
29
2.
3.
(Chain
Drugstores)
(Convenient Store)
30
5
( 2547 : 137)
( 2542 : 137)
( 2547 :
138)
31
(Vision)
“
”
(Mission)
1.
2.
3.
4.
(Goals)
32
(1-3 )
1. 2-3 3,500,000
2. 10%
(5 )
1.
2.
(Strategies)
3
1. (Corporate – Level Strategy)
2. (Business – Level Strategy)
3. (Functional Strategy)
(Corporate – Level Strategy)
33
(Growth
Strategy)
(Business – Level Strategy)
34
5
: Arthur A. Thompson, Jr., A. J. Strickland, and John E. Gamble. Crafting and Executing
Strategy (New York : McGraw-Hill/Irwin, 2010), 141.
(Competitive
Advantage) (Differentiation Strategy)
(Value Creations)
(Cost Leadership)
(Cost Focus) (Differentiation Focus)
(CompetitiveEdge)
(Broad Target)
(Narrow Target)
(Differentiation)
(Low Cost) (Differentiation)
(Competitive Advantage)
(Cost Leadership)
(Cost Focus) (Differentiation Focus)
(CompetitiveEdge)
Broad Target)(B
Narrow Target)(N
(Differentiation)
(Low Cost) (Differentiation)
(Competitive Advantage)
35
(Functional Strategy)
(Customer Value)
(Efficiency) (Quality)
(Innovation) (CustomerResponsiveness)
1.
(Human Resource Management)
36
2.
(Marketing Mix 7P’S)
(Customer Relationship Management)
(Brand Loyalty)
(Word of Mouth)
3.
3.1
3.2
3.3
3.4
37
6
38
:
:
:
: 23/2 2 . . . . 73110
:
: 1 2554
:
: 07.00 . 20.00 .
6
(1) (1)
( )
39
1.
15,000
1.1
1.2
1.3
1.4
1.5
2.
25,000
2.1
2.2
2.3
2.4
2.5
2.6
3.
8,000
40
1.
2.
3.
/
/
/ .
41
(On The Job Training)
1.
2.
3.
42
7
“7Ps”
(Product) (Price) (Place)
(Promotion) (People) (Process) (Physical evidence)
43
(Consumer Behavior)
( 2546)
1. (Geographic)
2. (Demographic)
10,000
3. (Behaviorist)
44
4. (Psychographic)
5. (Utility)
(Market Targeting)
1.
1.1
1.2
1.3
1.4
2.
45
1.
356 111
31
4
1. 76
2.
11
3. 2
4. 22
46
8 (18 2553 )
. .1 . .2 . .3 . . .
75 11 16 22 124
76 11 2 22 111
22 6 0 5 33
22 0 0 1 23
11 11 1 10 33
4 3 2 5 14
10 1 0 7 18
220 43 21 72 356
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: . .1
. .2
. .3
. . .
76
2
2546
47
7
48
2.
1
2,000
22,439 23,260
20,118 20,212
24,318
22,135
24,509 25,260 25,66931,258
0
5000
10000
15000
20000
25000
30000
35000
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8
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49
9
08.30 - 12.00 . 13.00 - 16.30 .
, ,
,
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, ,
, ,
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50
10 10 2552
( )
1 I10 Essential (Primary) hypertension
( )
24,447
2 Z48.0 Attention to surgical dressings and sutures
( )
14,200
3 E11.9 Non-insulin-depend diabetes mellitus without
complication ( )
12,882
4 J06.9 Acute upper respiratory incfection, unspecified
( )
10,363
5 M54.5 Low back pain
( )
9,859
6 M62.60 Muscle strain, multiple sites
( )
9,532
7 J02.9 Acute pharyngitis, unspecified
( )
8,355
8 Z34.8 Supervision of other normal pregnancy
( )
7,125
9 E78.5 Hyperlipidaemia, unspecified
( , )
5,672
10 K30 Dyspepsia
( )
4,640
: , 10
2552 [ ], 5 2553,
http://hospital.moph.go.th/sampran/home.html#
51
1.
1.1
1.2
1.3
1.4
2.
2.1
2.2
1. (Product)
2. (Price)
3. (Place)
4. (Promotion)
5. (People)
6. (Process)
7. (Physical Evident)
52
(Product)
(Differentiation)
1.
2.
4
2.1
2.2
2.3
53
2.4
1.
2.
3.
4.
(Price)
1.
2.
3.
(Place)
2
54
1.
2.
3.
4.
(Promotion)
1.
2.
3.
4.
5.
6.
7.
(People)
(Process)
55
(Physical Evident)
11 (Competitive Matrix)
7P’S
- - -
- -
-
-
-
-
-
-
- -
- - -
56
11 ( )
7P’S
- - -
- - -
(Market Positioning)
9
57
58
8
10
59
1.
2.
3.
4.
1.
2.
3.
-
4.
11
60
1. 10
1.1
1.2
1.3
1.4
2.
3.
3.1
3.2
3.3 ( Promotion Area )
(Promotion Area)
61
62
12
7.00 . 20.00 .
63
12
( )
( )
600,000 5 120,000
470,000 5 94,000 75,200
256,000
49,000
3 36,000
2 45,000
30,000
2,800
1,400
3,800
28,000
18,000
193,000 5 19,300 34,740
12,000
25000 BTU 50,000
5,000
50,000
57,200
2 4,000
4 14,800
137,000
800,000
2,200,000 229,940
64
13
( )
1 2 3 4 5
( / ) 120,000 120,000 120,000 120,000 120,000
( / ) 75,200 75,200 75,200 75,200 75,200
255,200 255,200 255,200 255,200 255,200
( /
) 34,740 34,740 34,740 34,740 34,740
( / ) 229,940 229,940 229,940 229,940 229,940
14
( )
1 2 3 4 5
( +10%) ( +10%) ( +10%) ( +10%)
( ) 15,750 17,325 19,058 20,963 23,060
( ) 200 200 200 200 200
3,150,000 3,465,000 3,811,500 4,192,650 4,611,915
65
14 ( )
( )
1 2 3 4 5
( +10%) ( +10%) ( +10%) ( +10%)
( ) 2,250 2,475 2,723 2,995 3,294
( ) 250 250 250 250 250
562,500 618,750 680,625 748,688 823,556
( ) 2,250 2,475 2,723 2,995 3,294
( ) 170 170 170 170 170
382,500 420,750 462,825 509,108 560,018
( ) 1,125 1,238 1,361 1,497 1,647
( ) 200 200 200 200 200
135,000 148,750 163,350 179,685 197,654
( ) 1,125 1,238 1,361 1,497 1,647
( ) 80 80 80 80 80
90,000 99,000 108,900 119,790 131,769
4,320,000 4,752,000 5,227,200 5,749,920 6,324,912
66
15
( )
1 2 3 4 5
300,000 330,000 363,000 399,300 439,230
180,000 198,000 217,800 239,580 263,538
96,000 105,600 116,160 127,776 140,554
576,000 633,600 696,960 766,656 843,322
16
( )
1 2 3 4 5
( ) 576,000 633,600 696,960 766,656 843,322
( ) 156,150 171,765 188,942 207,836 228,619
732,150 805,365 885,902 974,492 1,071,941
67
17
( )
1 2 3 4 5
( )
5,000 5,000 5,000 5,000 5,000
120,000 126,000 132,300 138,915 145,861
12,000 12,600 13,230 13,892 14,586
5,000 5,250 5,513 5,788 6,078
142,000 148,850 156,043 163,595 171,524
24,000 25,200 26,460 27,783 29,172
60,000 63,000 66,150 69,458 72,930
9,000 9,450 9,923 10,419 10,940
93,000 97,065 102,533 107,659 113,042
235,000 246,500 258,575 271,254 284,566
18
( )
1 2 3 4 5
2,250,000 2,475,000 2,722,500 2,994,750 3,294,225
195,200 195,200 195,200 195,200 195,200
142,000 148,850 156,043 163,595 171,524
2,587,200 2,819,050 3,073,743 3,353,545 3,660,949
68
19
( )
1 2 3 4 5
( ) 576,000 633,600 696,960 766,656 843,322
229,940 229,940 229,940 229,940 229,940
805,940 863,540 926,900 996,596 1,073,262
20
( )
1 2 3 4 5
( ) 156,150 171,765 188,942 207,836 228,619
156,150 171,765 188,942 207,836 228,619
69
9
2,200,000
70
21
( )
1.
600,000
470,000
193,000
2. 137,000
3. 800,000
2,200,000
1. 2
2.
/
10%
5%
71
22 /
( )
1 2 3 4 5
(+,-) % (+,-) % (+,-) % (+,-) % (+,-) %
+10% +10% +10% +10% +10%
+5% +5% +5% +5% +5%
+5% +5% +5% +5% +5%
1. (
) 3 , 6 , 1
2.
3.
72
4.
5.
3
1.
2.
3.
1 1
31
73
23
( )
1 2 3 4 5
4,320,000 4,752,000 5,227,200 5,749,920 6,324,912
2,587,200 2,819,050 3,073,743 3,353,545 3,660,949
1,732,800 1,932,950 2,153,458 2,396,375 2,663,963
732,150 665,280 731,808 804,989 885,488
93,000 97,650 102,533 107,659 113,042
34,740 34,740 34,740 34,740 34,740
137,000 - - - -
996,890 937,755 1,023,174 1,116,891 1,219,723
735,910 995,195 1,130,284 1,279,485 1,444,240
(0.5 % ) 220,773 298,559 339,085 383,845 433,272
515,137 696,637 791,198 895,639 1,010,968
74
24
( )
0 1 2 3 4 5
2,000,000
800,000
4,320,000 4,752,000 5,227,200 5,749,920 6,324,912
2,000,000 5,120,000 4,752,000 5,227,200 5,749,920 6,324,912
600,000
470,000
193,000
137,000
2,250,000 2,475,000 2,722,500 2,994,750 3,294,225
732,150 805,365 885,902 974,492 1,071,941
235,000 246,500 258,575 271,254 284,566
220,773 298,559 339,085 383,845 433,272
1,400,000 3,437,923 3,825,424 4,206,062 4,624,341 5,084,004
1,682,077 926,577 1,021,138 1,125,579 1,240,908
(1 . .) 1,682,077 2,608,654 3,629,792 4,755,371
(31 . )
1,682,077 2,608,654 3,629,792 4,755,371 5,996,279
75
25
( )
1 2 3 4 5
1,682,077 2,608,654 3,629,792 4,755,371 5,996,279
1,682,077 2,608,654 3,629,792 4,755,371 5,996,279
480,000 360,000 240,000 120,000 -
394,800 319,600 244,400 169,200 94,000
158,260 123,520 88,780 54,040 19,300
1,033,060 803,120 573,180 343,240 113,300
2,715,137 3,411,774 4,202,972 5,098,611 6,109,579
2,200,000 2,200,000 2,200,000 2,200,000 2,200,000
515,137 1,211,774 2,002,972 2,898,611 3,909,579
2,715,137 3,411,774 4,202,972 5,098,611 6,109,579
76
(
2553)
1.
2.
3.
4.
(Profitability Ratio)
1.
2.
3.
4. (ROA : Return on Total Asset)
(ROI : Return on Investment)
77
5. (ROE : Return on Equity Ratio)
(
)
6. (EPS : Earning per Share)
7. (P/E : Price Earning Ratio)
(Efficiency Ratio)
(ROA)
78
26
( )
1 2 3 4 5
1 1.59 1.39 1.24 1.13 1.04
2 = 12% 15% 15% 16% 16%
3
(ROA)
= 27% 29% 27% 25% 24%
4
(ROE)
= 23% 32% 36% 41% 46%
(Break Even Point)
79
27
( )
1 2 3 4 5
4,320,000 4,752,000 5,227,200 5,749,920 6,324,912
2,406,150 2,646,765 2,911,442 3,202,586 3,522,844
805,940 863,540 926,900 996,596 1,073,262
:
( - )
1,913,850 2,105,235 2,315,759 2,547,334 2,802,068
( / )
44.30% 44.30% 44.30% 44.30% 44.30%
:
( / )
1,819,192 1,949,209 2,092,227 2,249,547 2,422,598
(Payback Period)
10%
= + ( / )
= 1 + ( 670,824 / 765,723)
= 1 + 0.87
= 1 10
(Net Present Value : NPV)
80
10%
= –
= (1,529,176+ 765,723 + 767,181 + 768,771 + 770,480) -
2,200,000
= 2,401,331
28
( )
0 1 2 3 4 5
2,200,000
1,682,077 926,577 1,021,138 1,125,579 1,240,908
10% 0.9091 0.8264 0.7513 0.6830 0.6209
- 2,200,000 1,529,176 765,723 767,181 768,771 770,480
20%
20%
81
29
( )
(Normal Case)
1 2 3 4 5
4,320,000 4,752,000 5,227,200 5,749,920 6,324,912
735,910 995,195 1,130,284 1,279,485 1,444,240
515,137 696,637 791,198 895,639 1,010,968
1,682,077 2,608,654 3,629,792 4,755,371 5,996,279
2,715,137 3,411,774 4,202,972 5,098,611 6,109,579
515,137 1,211,774 2,002,972 2,898,611 3,909,579
30
( )
(Best Case : Growth 20%)
1 2 3 4 5
5,184,000 5,702,400 6,272,640 6,899,904 7,589,894
883,092 1,194,234 1,356,340 1,535,382 1,733,088
618,164 835,964 949,438 1,074,767 1,213,161
2,018,492 3,130,384 4,355,750 5,706,445 7,195,535
3,258,164 4,094,128 5,043,566 6,118,333 7,331,495
618,164 1,454,128 2,403,566 3,478,333 4,691,495
82
31
( )
(Worst Case : Drop 20%)
1 2 3 4 5
3,456,000 3,801,600 4,181,760 4,599,936 5,059,930
588,728 796,156 904,227 1,023,588 1,155,392
412,110 557,309 632,959 716,511 808,774
1,345,662 2,086,923 2,903,834 3,804,297 4,797,023
2,172,110 2,729,419 3,362,378 4,078,889 4,887,663
412,110 969,419 1,602,378 2,318,889 3,127,663
83
10
1.
2.
3.
84
1.
2.
3.
85
. 5
1 ( . . 2550 - 2554) [ ]. 4 2553.
http://www.m-society.go.th/document/edoc/edoc_1875.pdf
, .
[ ]. 5 2553.
http://hospital.moph.go.th/sampran/home.html#
. [ ].
5 2553. http://hospital.moph.go.th/sampran/history.html
. 10 2552 [ ].
5 2553. http://hospital.moph.go.th/sampran/home.html#
. . :
( ), 2547
. : . :
, 2547
. PHARMARKETING . : ,
2545.
. .
[ ]. 5 2553.
http://www.ktb.co.th/upload/economy/SIT/Fertillizer_Store.pdf
. Principles of Marketing. :
, 2552.
. . : ,
2548.
. . :
( ), 2549.
. . :
, 2542.
86
(TSI) .
[ ]. 21 2553.
http://www.tsithailand.org/index.php?option=com_content&task
=view&id=1072&Itemid=1351
. .
[ ]. 21 2553.
http://www.ismed.or.th/SME/src/upload/knowledge/117144053445d2c39610fce.pdf
. . [ ]. 23
2553. http://nptho.moph.go.th/sampran/map_sampran.html
. [ ].
10 2553. http://nptho.moph.go.th/Pharma/pill/index.htm
.
2553 [ ]. 4 2553.
http://www.nesdb.go.th/Portals/0/eco_datas/economic/eco_state/2_53/Press%20Thai%
20Q2 -2010.pdf
. : [ ]. 4 2553.
http://service.nso.go.th/nso/nsopublish/service/indi_popworld.html
.
[ ]. 15 2553.
http://www.ismed.or.th/SME/src/bin/controller.php?view=knowledgeInsite.Knowledge
sDetail&sid=64&id=375&left=76&right=77&level=3&lv1=3
Thompson, Arthur A. A. J. Strickland, and John E. Gamble. Crafting and Executing Strategy.
New York : McGraw-Hill/Irwin, 2010
88
89
13
: . . [ ]. 23
2553. http://nptho.moph.go.th/sampran/map_sampran.html
90
91
32
17.00 .-20.00 .
17.00 .-20.00 .
17.00 .-21.00 .
07.00 .-19.00 .
17.00 .-20.00 .
08.00 .-20.00 .
06.00 .-20.00 .
17.00 .-20.00 .
16.00 .-20.00 .
/ 07.00 .-20.00 .
/ 06.00 .-20.00 .
/ 07.00 .-21.00 .
08.00 .-20.00 .
08.00 .-20.00 .
08.30 .-17.30 .
08.00 .-20.00 .
08.00 .-24.00 .
08.00 .-17.00 .
08.00 .-17.00 .
. 08.00 .-20.00 .
. 17.00 .-20.00 .
07.00 .-20.00 .
08.00 .-17.00 .
3 17.00 .-20.00 .
92
32 ( )
09.00 .-20.00 .
08.00 .-20.00 .
08.30 .-16.30 .
08.00 .-18.00 .
09.00 .-18.00 .
16.00 .-19.00 .
09.45 .-22.00 .
10.00 .-22.00 .
08.00 .-17.00 .
18.00 .-21.00 .
- 10.00 .-22.00 .
08.00 .-20.00 .
08.00 .-22.00 .
08.00 .-20.00 .
17.00 .-20.00 .
08.00 .-21.00 .
5 17.00 .-21.00 .
5 08.00 .-20.00 .
08.00 .-20.00 .
07.00 .-22.00 .
17.00 .-21.00 .
17.00 .-20.00 .
17.00 .-21.00 .
93
32 ( )
- 17.00 .-21.00 .
07.00 .-22.00 .
17.00 .-21.00 .
11.00 .-20.00 .
10.00 .-22.00 .
17.00 .-20.00 .
17.00 .-20.00 .
06.00 .-20.00 .
07.00 .-20.00 .
17.00 .-20.00 .
07.00 .-20.00 .
07.00 .-20.00 .
08.30 .-19.00 .
17.00 .-21.00 .
08.00 .-20.00 .
17.00 .-22.00 .
16.30 .-20.30 .
17.00 .-21.00 .
18.00 .-21.00 .
17.30 .-20.30 .
18.00 .-21.00 .
17.00 .-20.00 .
17.30 .-20.30 .
94
32 ( )
08.00 .-20.00 .
17.00 .-20.00 .
08.00 .-18.00 .
17.00 .-20.00 .
19 17.00 .-20.00 .
2 08.00 .-21.00 .
4 08.00 .-17.00 .
17.30 .-21.30 .
17.30 .-20.30 .
17.00 .-22.00 .
18.00 .-21.00 .
18.00 .-21.00 .
4 18.00 .-21.00 .
17.00 .-20.00 .
17.00 .-20.00 .
2 17.00 .-21.00 .
17.00 .-20.00 .
07.00 .-22.00 .
17.00 .-22.00 .
09.00 .-21.00 .
17.00 .-20.30 .
2 17.00 .-20.00 .
95
32 ( )
08.00 .-20.00 .
/ 17.00 .-20.00 .
/ 09.00 .-19.00 .
96
10 . 2550 - 2552
97
33 10 2550
( )
1 I10
Essential(Primary) hypertension
( )
26,492
2 M62.69
Muscle strain , site unspecified
( )
21,398
3 E11.9
Non-insulin-depend diabetes mellitus without
complication ( )
16,294
4 Z48.0
Attention to surgical dressings and sutures
( )
14,248
5 Z34.8
Supervision of other normal pregnancy
( )
9,015
6 E78.5
Hyperlipidaemia, unspecified
( , )
8,361
7 J00
Acute nasopharyngitis (Common cold)
( , )
6,281
8 Z00.0
General medical examination
( )
5,322
9 Z50.1
Other physical therapy
( )
5,184
10 J06.9
Acute upper respiratory incfection, unspecified
( )
5,084
: . 10
2552 [ ]. 5 2553.
http://hospital.moph.go.th/sampran/home.html#
98
34 10 2551
( )
1 I10
Essential(Primary) hypertension
( )
27,931
2 E11.9
Non-insulin-depend diabetes mellitus without
complication ( )
16,529
3 M62.69
Muscle strain , site unspecified
( )
16,355
4 Z48.0
Attention to surgical dressings and sutures
( )
15,498
5 J06.9
Acute upper respiratory incfection, unspecified
( )
11,678
6 Z34.8
Supervision of other normal pregnancy
( )
9,446
7 M62.60
Muscle strain, multiple sites
( )
9,297
8 E78.5
Hyperlipidaemia, unspecified
( , )
7,509
9 Z00.0
General medical examination
( )
6,778
10 J02.9
Acute pharyngitis, unspecified
( )
6,530
: . 10
2552 [ ]. 5 2553.
http://hospital.moph.go.th/sampran/home.html#
99
35 10 2552
( )
1 I10
Essential(Primary) hypertension
( )
24,447
2 Z48.0
Attention to surgical dressings and sutures
( )
14,200
3 E11.9
Non-insulin-depend diabetes mellitus without
complication ( )
12,882
4 J06.9
Acute upper respiratory incfection, unspecified
( )
10,363
5 M54.5
Low back pain
( )
9,859
6 M62.60
Muscle strain, multiple sites
( )
9,532
7 J02.9
Acute pharyngitis, unspecified
( )
8,355
8 Z34.8
Supervision of other normal pregnancy
( )
7,125
9 E78.5
Hyperlipidaemia, unspecified
( , )
5,672
10 K30
Dyspepsia
( )
4,640
: . 10
2552 [ ]. 5 2553.
http://hospital.moph.go.th/sampran/home.html#
100
-
26/26 5
02- 4131108, 02-4131519
. . 2546
. . 2552
. . 2547
( )
. . 2548 – 6

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Business plan sampran pharmacy

  • 3. BUSINESS PLAN SAMPHRAN PHAMACY By Thanita Padermrod An Independent Study Submitted in Partial Fulfillment of the Requirements for the Degree MASTER OF BUSINESS ADMINISTRATION Program of Entrepreneurship Graduate School SILPAKORN UNIVERSITY 2010
  • 4. “ ” ………............................................................... ( . 1) .......... .................... . ........... . .................................................... ( . ) ............/......................../.............. .................................................... ( . ) ............/......................../.............. .................................................... ( . ) ............/......................../..............
  • 5. 52602793 : : : . : . . . 100 . (1) (2) 2,200,000 1 10 (NPV) 5 2,401,331 2553 ........................................ .........................................
  • 6. 52602793 : MAJOR : ENTREPRENEURSHIP KEY WORDS : BUSINESS PLAN SAMPHRAN PHAMACY THANITA PADERMROD : BUSINESS PLAN SAMPHRAN PHAMACY. INDEPENDENT STUDY ADVISOR : KRISADA PACHRAVANICH, Ph.D. 100 pp. The objective of this study was to set up the business plan to Samphran Phamacy. The study was conducted by analyzing internal factors affecting business opertion, specifying strategies marketing planning, market segmentation, target customers and product positioning in Samphran, Nakornpathom Province. The data earned from this study were from (1) literature reviews to study circumstantial factors - politics, economy and society- affecting business operations; (2) interview with drug store owners to study demand and supply which were the major factors for business running. Samphran Phamacy is to be operated by two business owners. The total budget cost was 2,200,000 baht. Planning services according to standards of business quality Pharmacy Council. Business strategy of Samphran Phamacy is to make a difference for create a competitive advantage and increase market share. In light of marketing plan, The mix of services adapted to the market as a strategic business. The results obtained from this research will help to identify problems and threats as well as the solutions for improving business management .The research study showed that Samphran Phamacy was worth to invest. The research analysis discovered that the returns of the investment could come out within 1 years. The payback period was at 1 year and 10 months. Net present value (NPV) was 2,401,331 THB. However, sales price was the main factor which affected NPV alteration. Therefore business owners must take this factor into account for business survival and advancement. Program of Entrepreneurship Graduate School, Silpakorn University Academic Year 2010 Student’s signature………………….…….. Independent Study Advisor’s signature ……..………….…………….
  • 7. .
  • 8. .................................................................................................................... ............................................................................................................... ..................................................................................................................... ............................................................................................................................ ............................................................................................................................... 1 .......................................................................................................... 1 .............................................................................................. 1 ................................................. 2 .................................................................. 2 ................................................................................ 2 .......................................................................... 4 ................................................................. 4 2 ............................................................................................ 5 ....................................................................................................... 7 ........................................................................................... 8 .................................................................... 9 ..................................................................... 9 3 ........................................................................................... 11 .............................................................................. 11 ........................................................................... 12 .................................................................. 18 ........................................................... 18 ....................................................................... 20 .................................................... 21 .................................................................... 22
  • 9. ................................................................... 22 ................................................... 23 ............................................... 23 4 (SWOT Analysis).............................................. 26 ..................... 26 ......................................................................................................... 26 ........................................................................................................ 27 ......................................................................................................... 27 ...................................................................................................... 28 5 .................................................................... 30 .............................................................................................................. 31 ................................................................................................................ 31 ...................................................................................... 31 .................................................................................. 32 .................................................................................... 32 ............................................................................. 33 ..................................................................................... 35 6 ................................................................................................. 37 .......................................................................... 38 ................................................................................................. 38 ............................................................................... 40 ........................................................................................ 40 ....................................................................................... 41 .......................................................... 41 7 .............................................................................................................. 42 .............................................................................................. 43 (Market Targeting)................................................... 44 ............................................................................................. 45
  • 10. ......................... 51 ........................................................................................... 51 / (Product)............................................. 52 (Price).............................................................................. 53 (Place)................................................ 53 (Promotion).............................................. 54 (People) ..................................................................... 54 (Process)..................................................... 54 (Physical Evident)................................ 55 (Market Positioning) ...... 56 8 ........................................................................................................ 58 ......................................................... 58 ....................................... 59 ........................................................................................ 59 ........................................................ 59 ....................................................................................................... 61 .................................................................... 62 ............................................. 63 ............................... 64 ............................................................ 64 ...................................................................................... 64 ........................................................................ 66 ............................................... 66 .......................................................................... 67 .............................................................................. 67 ................................................................................ 68 ........................................................................... 68 9 .................................................................................................................. 69 ......................................................................................... 69
  • 11. .................................................................................. 70 ............................................................................................ 70 / ....................................................... 70 ........................................................................................ 71 ....................................................................... 73 .......................................................................... 74 ...................................................................................... 75 ...................................................................... 76 ....................................................... 76 ......................................... 77 ...................................................................... 78 (Break Even Point)....................................................................... 78 (Payback Period) .............................................................. 79 (Net Present Value) ........................................ 79 ............................................... 80 10 .................................................................... 83 ........................................................... 83 ............................................................................................... 84 ..................................................................................................... 84 ............................................................................................................................. 85 .................................................................................................................................. 87 ........................................ 88 ............... 90 10 . . 2550 – 2553 ....................................................................... 96 .............................................................................................................................. 100
  • 12. 1 ........................................................................................... 4 2 ........................................................................... 4 3 .................................................................. 9 4 .................................................................... 10 5 ........................................................... 12 6 . .2533-2563............................. 19 7 2553............................................................... 20 8 ...................... 46 9 ............................ 49 10 10 2552................ 50 11 (Competitive Matrix).................................................. 55 ................................. 6312 13 .................................................................................... 64 14 ............................................................................................. 64 15 ......................................................................... 66 16 ............................................................. 66 17 ................................................................................. 67 18 ...................................................................... 67 19 ....................................................................................... 68 20 .................................................................................. 68 21 ................................................................................. 70 22 / ...................................................... 71 23 .............................................................................. 73 24 ............................................................................ 74 25 .............................................................................................. 75 26 ..................................................................... 78 27 ........................................................................................ 79
  • 13. 28 ........................................................................ 80 29 ................................................................. 81 30 .......................................... 81 31 ..................................... 82 32 .............................. 91 33 10 2550................ 97 34 10 2551................ 98 35 10 2552................ 99
  • 14. 1 ................................................................................................... 7 2 .......................................................................................... 8 3 ............................................................................................ 8 4 Michael E. Porter.......... 24 5 ......................................... 34 6 ........................................................................................... 38 7 ....................... 47 8 .............................. 48 9 ..................................... 56 10 .......................................................... 58 11 .................................... 59 12 ..................................................................................... 62 13 ............................................................ 89
  • 15. 1 1 5 7.00 . 20.00 . 1 2554 1. 1.1 1.2 1.3 1.4 2.
  • 17. 3 (Differentiation Strategy) (Product Service) (Information Service) (Marketing Mix 7P’s) 1. / (Product) 2. (Price) 3. (Place) 4. (Promotion) 5. (People) 6. (Process) 7. (Physical Evident)
  • 18. 4 1 ( ) 600,000 470,000 193,000 137,000 800,000 2,200,000 2 ( ) 1 2 3 4 5 735,910 995,195 1,130,284 1,279,485 1,444,240 515,137 696,637 791,198 895,639 1,010,968 ( ) 1,919,487 2,056,671 2,207,574 2,373,567 2,556,160 (NPV) 5 2,401,331 : 1 10
  • 19. 5 2
  • 21. 7 : : 23/2 . 2 . . . 73110 : : 1 2554 1 .
  • 22. 8 2 3 : 28 : 26/26 5 . . . : ( )
  • 23. 9 3 2547 ( ) 2548- 6 : 31 : 26/26 5 . . . : ( ) : 2544 – 1 2553 31 2553 7 1 2554
  • 24. 10 4 2553 2554 . . . . . . . . . . . . . . . . 1. 2. 3. 4. 5. 6.
  • 26. 12 5 2550 2551 2552 ( ) 3,245 3,600 3,850 (%) 9.6 10.9 7.0 ( ) 14,270 14,296 15,404 (%) 6.8 0.18 7.8 : . , [ ], 5 2553, http://www.ktb.co.th/upload/economy/SIT/Fertillizer_Store.pdf 1 1. 1.1
  • 27. 13 1.2 1.3 1.4 1.5 1.6 1.7 1.7.1 " " 1.7.2 1.7.3 1.7.4 " " " " " " 2. 2.1 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 2.2 2.3 2.4 2.5
  • 28. 14 2.5.1 2.5.2 3. 3.1 3.2 3.3 ( ) 2 1. 1.1 1.1.1 1.1.2 1.1.3 1.1.4 1.2 ( ) 1.2.1 1.2.2 1.2.3 2. 2.1 (standard practice guidelines)
  • 31. 17 2.9 2.10 4 1. (Laws and regulations) 2. 3. 1 4. (Patient confidentiality) 5. 6. 5 1. 2. 3.
  • 32. 18 4. 5. 6. ( 2542 : 95) 60 ( 2553) 19 1% ( 2553) 5.7 2527 9.6 2546 14.7 2562 36.9 2527 20.0 2562
  • 33. 19 6 . .2533-2563 . . 2527 2539 2544 2545 2546 2562 ( ) 50,637 60,003 62,914 63,430 63,959 70,213 100.0 100.0 100.0 100.0 100.0 100.0 36.9 27.4 25.2 24.9 24.5 20.0 57.4 64.4 65.5 65.7 65.9 65.3 5.7 8.2 9.3 9.4 9.6 14.7 12 23 : . : [ ]. 4 2553. http://service.nso.go.th/nso/nsopublish/service/indi_popworld.html 2553 9.1 ( 2553) 3.6 ( 2553)
  • 34. 20 7 2553 . . 2552 . . 2553 (% YOY) Q1 Q2 GDP ( ) -2.2 12.0 9.1 7.0-7.5 ( ) -9.0 12.9 12.2 9.2 -12.8 15.8 18.5 12.1 2.7 3.8 -3.4 1.7 ( ) -0.1 4.5 6.5 4.0 -1.1 4.0 6.5 4.1 5.8 7.3 6.3 3.9 (US$) -13.9 32.0 41.8 25.7 (US$) -24.9 63.6 44.8 32.9 GDP (%) 7.8 6.7 6.0 4.9 -0.8 3.8 3.3 3.0-3.5 1.5 1.1 1.3 1.3 : , 2553 [ ]. 4 2553. http://www.nesdb. go.th/Portals/0/eco_datas/economic/eco_state/2_53/Press%20Thai%20Q2 2553 2552 2554 ( 2553)
  • 36. 22
  • 37. 23 “30 ” Five Competitive Forces Model Micheal E. Porter 5
  • 38. 24 4 Michael E. Porter : Arthur A. Thompson, Jr., A. J. Strickland, and John E. Gamble. Crafting and Executing Strategy (New York : McGraw-Hill/Irwin, 2010), 61. 1. (Rivalry Among Firms within The Industry) 2. (Threat of New Entry) (Barrier to entry) (Rivalry) (Buyer Power) (Substitutes) (Supplier Power)
  • 39. 25 3. (Threat of Substitute Products) ( ) 4. (Bargaining Power of Suppliers) 5. (Bargaining Power of Buyers)
  • 40. 26 4 (SWOT Analysis) (SWOT Analysis) SWOT Analysis (Strength) 1. 1.1 1.2 1.3
  • 44. 30 5 ( 2547 : 137) ( 2542 : 137) ( 2547 : 138)
  • 46. 32 (1-3 ) 1. 2-3 3,500,000 2. 10% (5 ) 1. 2. (Strategies) 3 1. (Corporate – Level Strategy) 2. (Business – Level Strategy) 3. (Functional Strategy) (Corporate – Level Strategy)
  • 48. 34 5 : Arthur A. Thompson, Jr., A. J. Strickland, and John E. Gamble. Crafting and Executing Strategy (New York : McGraw-Hill/Irwin, 2010), 141. (Competitive Advantage) (Differentiation Strategy) (Value Creations) (Cost Leadership) (Cost Focus) (Differentiation Focus) (CompetitiveEdge) (Broad Target) (Narrow Target) (Differentiation) (Low Cost) (Differentiation) (Competitive Advantage) (Cost Leadership) (Cost Focus) (Differentiation Focus) (CompetitiveEdge) Broad Target)(B Narrow Target)(N (Differentiation) (Low Cost) (Differentiation) (Competitive Advantage)
  • 49. 35 (Functional Strategy) (Customer Value) (Efficiency) (Quality) (Innovation) (CustomerResponsiveness) 1. (Human Resource Management)
  • 50. 36 2. (Marketing Mix 7P’S) (Customer Relationship Management) (Brand Loyalty) (Word of Mouth) 3. 3.1 3.2 3.3 3.4
  • 51. 37 6
  • 52. 38 : : : : 23/2 2 . . . . 73110 : : 1 2554 : : 07.00 . 20.00 . 6 (1) (1) ( )
  • 55. 41 (On The Job Training) 1. 2. 3.
  • 56. 42 7 “7Ps” (Product) (Price) (Place) (Promotion) (People) (Process) (Physical evidence)
  • 57. 43 (Consumer Behavior) ( 2546) 1. (Geographic) 2. (Demographic) 10,000 3. (Behaviorist)
  • 58. 44 4. (Psychographic) 5. (Utility) (Market Targeting) 1. 1.1 1.2 1.3 1.4 2.
  • 60. 46 8 (18 2553 ) . .1 . .2 . .3 . . . 75 11 16 22 124 76 11 2 22 111 22 6 0 5 33 22 0 0 1 23 11 11 1 10 33 4 3 2 5 14 10 1 0 7 18 220 43 21 72 356 : , [ ], 10 2553. http://nptho.moph.go.th/Pharma/pill/index.htm : . .1 . .2 . .3 . . . 76 2 2546
  • 61. 47 7
  • 62. 48 2. 1 2,000 22,439 23,260 20,118 20,212 24,318 22,135 24,509 25,260 25,66931,258 0 5000 10000 15000 20000 25000 30000 35000 . .52 . .52 . .52 . .53 . .53 . .53 . .53 . .53 . .53 . .53 / . . 8 : , [ ], 5 2553, http://hospital.moph.go.th/sampran/home.html#
  • 63. 49 9 08.30 - 12.00 . 13.00 - 16.30 . , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , : , [ ], 5 2553, http://hospital.moph.go.th/sampran/history.html
  • 64. 50 10 10 2552 ( ) 1 I10 Essential (Primary) hypertension ( ) 24,447 2 Z48.0 Attention to surgical dressings and sutures ( ) 14,200 3 E11.9 Non-insulin-depend diabetes mellitus without complication ( ) 12,882 4 J06.9 Acute upper respiratory incfection, unspecified ( ) 10,363 5 M54.5 Low back pain ( ) 9,859 6 M62.60 Muscle strain, multiple sites ( ) 9,532 7 J02.9 Acute pharyngitis, unspecified ( ) 8,355 8 Z34.8 Supervision of other normal pregnancy ( ) 7,125 9 E78.5 Hyperlipidaemia, unspecified ( , ) 5,672 10 K30 Dyspepsia ( ) 4,640 : , 10 2552 [ ], 5 2553, http://hospital.moph.go.th/sampran/home.html#
  • 65. 51 1. 1.1 1.2 1.3 1.4 2. 2.1 2.2 1. (Product) 2. (Price) 3. (Place) 4. (Promotion) 5. (People) 6. (Process) 7. (Physical Evident)
  • 69. 55 (Physical Evident) 11 (Competitive Matrix) 7P’S - - - - - - - - - - - - - - - -
  • 70. 56 11 ( ) 7P’S - - - - - - (Market Positioning) 9
  • 71. 57
  • 74. 60 1. 10 1.1 1.2 1.3 1.4 2. 3. 3.1 3.2 3.3 ( Promotion Area ) (Promotion Area)
  • 75. 61
  • 77. 63 12 ( ) ( ) 600,000 5 120,000 470,000 5 94,000 75,200 256,000 49,000 3 36,000 2 45,000 30,000 2,800 1,400 3,800 28,000 18,000 193,000 5 19,300 34,740 12,000 25000 BTU 50,000 5,000 50,000 57,200 2 4,000 4 14,800 137,000 800,000 2,200,000 229,940
  • 78. 64 13 ( ) 1 2 3 4 5 ( / ) 120,000 120,000 120,000 120,000 120,000 ( / ) 75,200 75,200 75,200 75,200 75,200 255,200 255,200 255,200 255,200 255,200 ( / ) 34,740 34,740 34,740 34,740 34,740 ( / ) 229,940 229,940 229,940 229,940 229,940 14 ( ) 1 2 3 4 5 ( +10%) ( +10%) ( +10%) ( +10%) ( ) 15,750 17,325 19,058 20,963 23,060 ( ) 200 200 200 200 200 3,150,000 3,465,000 3,811,500 4,192,650 4,611,915
  • 79. 65 14 ( ) ( ) 1 2 3 4 5 ( +10%) ( +10%) ( +10%) ( +10%) ( ) 2,250 2,475 2,723 2,995 3,294 ( ) 250 250 250 250 250 562,500 618,750 680,625 748,688 823,556 ( ) 2,250 2,475 2,723 2,995 3,294 ( ) 170 170 170 170 170 382,500 420,750 462,825 509,108 560,018 ( ) 1,125 1,238 1,361 1,497 1,647 ( ) 200 200 200 200 200 135,000 148,750 163,350 179,685 197,654 ( ) 1,125 1,238 1,361 1,497 1,647 ( ) 80 80 80 80 80 90,000 99,000 108,900 119,790 131,769 4,320,000 4,752,000 5,227,200 5,749,920 6,324,912
  • 80. 66 15 ( ) 1 2 3 4 5 300,000 330,000 363,000 399,300 439,230 180,000 198,000 217,800 239,580 263,538 96,000 105,600 116,160 127,776 140,554 576,000 633,600 696,960 766,656 843,322 16 ( ) 1 2 3 4 5 ( ) 576,000 633,600 696,960 766,656 843,322 ( ) 156,150 171,765 188,942 207,836 228,619 732,150 805,365 885,902 974,492 1,071,941
  • 81. 67 17 ( ) 1 2 3 4 5 ( ) 5,000 5,000 5,000 5,000 5,000 120,000 126,000 132,300 138,915 145,861 12,000 12,600 13,230 13,892 14,586 5,000 5,250 5,513 5,788 6,078 142,000 148,850 156,043 163,595 171,524 24,000 25,200 26,460 27,783 29,172 60,000 63,000 66,150 69,458 72,930 9,000 9,450 9,923 10,419 10,940 93,000 97,065 102,533 107,659 113,042 235,000 246,500 258,575 271,254 284,566 18 ( ) 1 2 3 4 5 2,250,000 2,475,000 2,722,500 2,994,750 3,294,225 195,200 195,200 195,200 195,200 195,200 142,000 148,850 156,043 163,595 171,524 2,587,200 2,819,050 3,073,743 3,353,545 3,660,949
  • 82. 68 19 ( ) 1 2 3 4 5 ( ) 576,000 633,600 696,960 766,656 843,322 229,940 229,940 229,940 229,940 229,940 805,940 863,540 926,900 996,596 1,073,262 20 ( ) 1 2 3 4 5 ( ) 156,150 171,765 188,942 207,836 228,619 156,150 171,765 188,942 207,836 228,619
  • 84. 70 21 ( ) 1. 600,000 470,000 193,000 2. 137,000 3. 800,000 2,200,000 1. 2 2. / 10% 5%
  • 85. 71 22 / ( ) 1 2 3 4 5 (+,-) % (+,-) % (+,-) % (+,-) % (+,-) % +10% +10% +10% +10% +10% +5% +5% +5% +5% +5% +5% +5% +5% +5% +5% 1. ( ) 3 , 6 , 1 2. 3.
  • 87. 73 23 ( ) 1 2 3 4 5 4,320,000 4,752,000 5,227,200 5,749,920 6,324,912 2,587,200 2,819,050 3,073,743 3,353,545 3,660,949 1,732,800 1,932,950 2,153,458 2,396,375 2,663,963 732,150 665,280 731,808 804,989 885,488 93,000 97,650 102,533 107,659 113,042 34,740 34,740 34,740 34,740 34,740 137,000 - - - - 996,890 937,755 1,023,174 1,116,891 1,219,723 735,910 995,195 1,130,284 1,279,485 1,444,240 (0.5 % ) 220,773 298,559 339,085 383,845 433,272 515,137 696,637 791,198 895,639 1,010,968
  • 88. 74 24 ( ) 0 1 2 3 4 5 2,000,000 800,000 4,320,000 4,752,000 5,227,200 5,749,920 6,324,912 2,000,000 5,120,000 4,752,000 5,227,200 5,749,920 6,324,912 600,000 470,000 193,000 137,000 2,250,000 2,475,000 2,722,500 2,994,750 3,294,225 732,150 805,365 885,902 974,492 1,071,941 235,000 246,500 258,575 271,254 284,566 220,773 298,559 339,085 383,845 433,272 1,400,000 3,437,923 3,825,424 4,206,062 4,624,341 5,084,004 1,682,077 926,577 1,021,138 1,125,579 1,240,908 (1 . .) 1,682,077 2,608,654 3,629,792 4,755,371 (31 . ) 1,682,077 2,608,654 3,629,792 4,755,371 5,996,279
  • 89. 75 25 ( ) 1 2 3 4 5 1,682,077 2,608,654 3,629,792 4,755,371 5,996,279 1,682,077 2,608,654 3,629,792 4,755,371 5,996,279 480,000 360,000 240,000 120,000 - 394,800 319,600 244,400 169,200 94,000 158,260 123,520 88,780 54,040 19,300 1,033,060 803,120 573,180 343,240 113,300 2,715,137 3,411,774 4,202,972 5,098,611 6,109,579 2,200,000 2,200,000 2,200,000 2,200,000 2,200,000 515,137 1,211,774 2,002,972 2,898,611 3,909,579 2,715,137 3,411,774 4,202,972 5,098,611 6,109,579
  • 90. 76 ( 2553) 1. 2. 3. 4. (Profitability Ratio) 1. 2. 3. 4. (ROA : Return on Total Asset) (ROI : Return on Investment)
  • 91. 77 5. (ROE : Return on Equity Ratio) ( ) 6. (EPS : Earning per Share) 7. (P/E : Price Earning Ratio) (Efficiency Ratio) (ROA)
  • 92. 78 26 ( ) 1 2 3 4 5 1 1.59 1.39 1.24 1.13 1.04 2 = 12% 15% 15% 16% 16% 3 (ROA) = 27% 29% 27% 25% 24% 4 (ROE) = 23% 32% 36% 41% 46% (Break Even Point)
  • 93. 79 27 ( ) 1 2 3 4 5 4,320,000 4,752,000 5,227,200 5,749,920 6,324,912 2,406,150 2,646,765 2,911,442 3,202,586 3,522,844 805,940 863,540 926,900 996,596 1,073,262 : ( - ) 1,913,850 2,105,235 2,315,759 2,547,334 2,802,068 ( / ) 44.30% 44.30% 44.30% 44.30% 44.30% : ( / ) 1,819,192 1,949,209 2,092,227 2,249,547 2,422,598 (Payback Period) 10% = + ( / ) = 1 + ( 670,824 / 765,723) = 1 + 0.87 = 1 10 (Net Present Value : NPV)
  • 94. 80 10% = – = (1,529,176+ 765,723 + 767,181 + 768,771 + 770,480) - 2,200,000 = 2,401,331 28 ( ) 0 1 2 3 4 5 2,200,000 1,682,077 926,577 1,021,138 1,125,579 1,240,908 10% 0.9091 0.8264 0.7513 0.6830 0.6209 - 2,200,000 1,529,176 765,723 767,181 768,771 770,480 20% 20%
  • 95. 81 29 ( ) (Normal Case) 1 2 3 4 5 4,320,000 4,752,000 5,227,200 5,749,920 6,324,912 735,910 995,195 1,130,284 1,279,485 1,444,240 515,137 696,637 791,198 895,639 1,010,968 1,682,077 2,608,654 3,629,792 4,755,371 5,996,279 2,715,137 3,411,774 4,202,972 5,098,611 6,109,579 515,137 1,211,774 2,002,972 2,898,611 3,909,579 30 ( ) (Best Case : Growth 20%) 1 2 3 4 5 5,184,000 5,702,400 6,272,640 6,899,904 7,589,894 883,092 1,194,234 1,356,340 1,535,382 1,733,088 618,164 835,964 949,438 1,074,767 1,213,161 2,018,492 3,130,384 4,355,750 5,706,445 7,195,535 3,258,164 4,094,128 5,043,566 6,118,333 7,331,495 618,164 1,454,128 2,403,566 3,478,333 4,691,495
  • 96. 82 31 ( ) (Worst Case : Drop 20%) 1 2 3 4 5 3,456,000 3,801,600 4,181,760 4,599,936 5,059,930 588,728 796,156 904,227 1,023,588 1,155,392 412,110 557,309 632,959 716,511 808,774 1,345,662 2,086,923 2,903,834 3,804,297 4,797,023 2,172,110 2,729,419 3,362,378 4,078,889 4,887,663 412,110 969,419 1,602,378 2,318,889 3,127,663
  • 99. 85 . 5 1 ( . . 2550 - 2554) [ ]. 4 2553. http://www.m-society.go.th/document/edoc/edoc_1875.pdf , . [ ]. 5 2553. http://hospital.moph.go.th/sampran/home.html# . [ ]. 5 2553. http://hospital.moph.go.th/sampran/history.html . 10 2552 [ ]. 5 2553. http://hospital.moph.go.th/sampran/home.html# . . : ( ), 2547 . : . : , 2547 . PHARMARKETING . : , 2545. . . [ ]. 5 2553. http://www.ktb.co.th/upload/economy/SIT/Fertillizer_Store.pdf . Principles of Marketing. : , 2552. . . : , 2548. . . : ( ), 2549. . . : , 2542.
  • 100. 86 (TSI) . [ ]. 21 2553. http://www.tsithailand.org/index.php?option=com_content&task =view&id=1072&Itemid=1351 . . [ ]. 21 2553. http://www.ismed.or.th/SME/src/upload/knowledge/117144053445d2c39610fce.pdf . . [ ]. 23 2553. http://nptho.moph.go.th/sampran/map_sampran.html . [ ]. 10 2553. http://nptho.moph.go.th/Pharma/pill/index.htm . 2553 [ ]. 4 2553. http://www.nesdb.go.th/Portals/0/eco_datas/economic/eco_state/2_53/Press%20Thai% 20Q2 -2010.pdf . : [ ]. 4 2553. http://service.nso.go.th/nso/nsopublish/service/indi_popworld.html . [ ]. 15 2553. http://www.ismed.or.th/SME/src/bin/controller.php?view=knowledgeInsite.Knowledge sDetail&sid=64&id=375&left=76&right=77&level=3&lv1=3 Thompson, Arthur A. A. J. Strickland, and John E. Gamble. Crafting and Executing Strategy. New York : McGraw-Hill/Irwin, 2010
  • 101.
  • 102. 88
  • 103. 89 13 : . . [ ]. 23 2553. http://nptho.moph.go.th/sampran/map_sampran.html
  • 104. 90
  • 105. 91 32 17.00 .-20.00 . 17.00 .-20.00 . 17.00 .-21.00 . 07.00 .-19.00 . 17.00 .-20.00 . 08.00 .-20.00 . 06.00 .-20.00 . 17.00 .-20.00 . 16.00 .-20.00 . / 07.00 .-20.00 . / 06.00 .-20.00 . / 07.00 .-21.00 . 08.00 .-20.00 . 08.00 .-20.00 . 08.30 .-17.30 . 08.00 .-20.00 . 08.00 .-24.00 . 08.00 .-17.00 . 08.00 .-17.00 . . 08.00 .-20.00 . . 17.00 .-20.00 . 07.00 .-20.00 . 08.00 .-17.00 . 3 17.00 .-20.00 .
  • 106. 92 32 ( ) 09.00 .-20.00 . 08.00 .-20.00 . 08.30 .-16.30 . 08.00 .-18.00 . 09.00 .-18.00 . 16.00 .-19.00 . 09.45 .-22.00 . 10.00 .-22.00 . 08.00 .-17.00 . 18.00 .-21.00 . - 10.00 .-22.00 . 08.00 .-20.00 . 08.00 .-22.00 . 08.00 .-20.00 . 17.00 .-20.00 . 08.00 .-21.00 . 5 17.00 .-21.00 . 5 08.00 .-20.00 . 08.00 .-20.00 . 07.00 .-22.00 . 17.00 .-21.00 . 17.00 .-20.00 . 17.00 .-21.00 .
  • 107. 93 32 ( ) - 17.00 .-21.00 . 07.00 .-22.00 . 17.00 .-21.00 . 11.00 .-20.00 . 10.00 .-22.00 . 17.00 .-20.00 . 17.00 .-20.00 . 06.00 .-20.00 . 07.00 .-20.00 . 17.00 .-20.00 . 07.00 .-20.00 . 07.00 .-20.00 . 08.30 .-19.00 . 17.00 .-21.00 . 08.00 .-20.00 . 17.00 .-22.00 . 16.30 .-20.30 . 17.00 .-21.00 . 18.00 .-21.00 . 17.30 .-20.30 . 18.00 .-21.00 . 17.00 .-20.00 . 17.30 .-20.30 .
  • 108. 94 32 ( ) 08.00 .-20.00 . 17.00 .-20.00 . 08.00 .-18.00 . 17.00 .-20.00 . 19 17.00 .-20.00 . 2 08.00 .-21.00 . 4 08.00 .-17.00 . 17.30 .-21.30 . 17.30 .-20.30 . 17.00 .-22.00 . 18.00 .-21.00 . 18.00 .-21.00 . 4 18.00 .-21.00 . 17.00 .-20.00 . 17.00 .-20.00 . 2 17.00 .-21.00 . 17.00 .-20.00 . 07.00 .-22.00 . 17.00 .-22.00 . 09.00 .-21.00 . 17.00 .-20.30 . 2 17.00 .-20.00 .
  • 109. 95 32 ( ) 08.00 .-20.00 . / 17.00 .-20.00 . / 09.00 .-19.00 .
  • 110. 96 10 . 2550 - 2552
  • 111. 97 33 10 2550 ( ) 1 I10 Essential(Primary) hypertension ( ) 26,492 2 M62.69 Muscle strain , site unspecified ( ) 21,398 3 E11.9 Non-insulin-depend diabetes mellitus without complication ( ) 16,294 4 Z48.0 Attention to surgical dressings and sutures ( ) 14,248 5 Z34.8 Supervision of other normal pregnancy ( ) 9,015 6 E78.5 Hyperlipidaemia, unspecified ( , ) 8,361 7 J00 Acute nasopharyngitis (Common cold) ( , ) 6,281 8 Z00.0 General medical examination ( ) 5,322 9 Z50.1 Other physical therapy ( ) 5,184 10 J06.9 Acute upper respiratory incfection, unspecified ( ) 5,084 : . 10 2552 [ ]. 5 2553. http://hospital.moph.go.th/sampran/home.html#
  • 112. 98 34 10 2551 ( ) 1 I10 Essential(Primary) hypertension ( ) 27,931 2 E11.9 Non-insulin-depend diabetes mellitus without complication ( ) 16,529 3 M62.69 Muscle strain , site unspecified ( ) 16,355 4 Z48.0 Attention to surgical dressings and sutures ( ) 15,498 5 J06.9 Acute upper respiratory incfection, unspecified ( ) 11,678 6 Z34.8 Supervision of other normal pregnancy ( ) 9,446 7 M62.60 Muscle strain, multiple sites ( ) 9,297 8 E78.5 Hyperlipidaemia, unspecified ( , ) 7,509 9 Z00.0 General medical examination ( ) 6,778 10 J02.9 Acute pharyngitis, unspecified ( ) 6,530 : . 10 2552 [ ]. 5 2553. http://hospital.moph.go.th/sampran/home.html#
  • 113. 99 35 10 2552 ( ) 1 I10 Essential(Primary) hypertension ( ) 24,447 2 Z48.0 Attention to surgical dressings and sutures ( ) 14,200 3 E11.9 Non-insulin-depend diabetes mellitus without complication ( ) 12,882 4 J06.9 Acute upper respiratory incfection, unspecified ( ) 10,363 5 M54.5 Low back pain ( ) 9,859 6 M62.60 Muscle strain, multiple sites ( ) 9,532 7 J02.9 Acute pharyngitis, unspecified ( ) 8,355 8 Z34.8 Supervision of other normal pregnancy ( ) 7,125 9 E78.5 Hyperlipidaemia, unspecified ( , ) 5,672 10 K30 Dyspepsia ( ) 4,640 : . 10 2552 [ ]. 5 2553. http://hospital.moph.go.th/sampran/home.html#
  • 114. 100 - 26/26 5 02- 4131108, 02-4131519 . . 2546 . . 2552 . . 2547 ( ) . . 2548 – 6