4. The Kroger Company is an American company that operates multi-
department stores and supermarkets throughout the United States.
4
5. • Founded in 1883, in Cincinnati, Ohio.
• Kroger started as a singular grocery store at 66
Pearl Street in downtown Cincinnati.
• In 1902, they rebranded as “Great Western Tea
Company” until 1946 when they assumed their
present name “The Kroger Company”.
• Today Kroger operates in 35 of 50 United States,
under 28 different names, such as; Dillons,
Food-4-Less, Fred Meyer, Fry’s, Harris Teeter,
Jay-C, King Soopers, Kroger, QFC, Ralphs,
Roundy’s, and Smith’s.
5
Target Market: Insider states that Kroger's typical shopper is a married
suburban Baby Boomer who has at least some college education and an annual
income of more than $80,000.
5
6. Top Competitors
6
All three are multi-department stores with locations throughout the United
States, however, Costco requires a paid membership to shop at their stores.
10. 10
Kroger’s Sales Revenue in 2014 - 2022, by Category
•Kroger is the third largest grocery chain
in the United States, and they are the
largest in four of the 50 states.
•Their sales consist of groceries, general
merchandise, and fuel.
•In an audited report from 2022,
Kroger’s total company sales were
$148.3 billion USD.
•Increasing from their 2021 total sales
of $137.9 billion USD.
•Even during the pandemic in 2020,
Kroger earned $132.5 billion USD from
sales.
11. In 2012, International Business Economics concluded that The Kroger Company
is an oligopoly.
11
13. 13
If consumers income rises, they will be more likely to buy higher priced groceries and opposed to store or generic
brand groceries. Everyone needs to buy groceries, so demand does not fluctuate with income as much as other
goods and services. Richer people spend more on groceries, so a rise in income means more demand for
groceries.
15. 15
TGI Fridays is a restaurant. Their prices range from $6.99 to $24.49. If their prices
were to rise, demand for groceries would rise, as people would eat out less.
7-11 is a convenience store chain. Their prices range from $1 to $15 dollars. If their prices were to
fall, grocery prices would fall as well, as people would choose the more convenient option.
Rite Aid is a drug store chain that also sells groceries. Their prices range from $3 to $13. If
their prices were to fall and their selection to rise, grocery store prices would fall, as it is
more convenient to get both your drugs and your groceries at the same place and not
everyone can afford Kroger's chosen in-store pharmacy.
16. 16
All-Clad is a producer of cookware. Cookware is complementary to Kroger
because consumers need it to make meals. All-Clad is a premium cookware
brand and their ten-piece set of pots and pans costs $1499.99 at Crate and
Barrel. If the price of cookware were to rise, the demand for groceries would
be less, and people would eat out more.
Magic Chef is a kitchen appliance brand. Magic Chef prices range
from $100 for a microwave to $300 for a refrigerator or freezer. If the
price of kitchen appliances were to rise, the demand for groceries
would fall. This is because kitchen appliances are needed to prepare
and store the groceries
17. 17
There is a trend towards online grocery shopping in the industry. It is
convenient, and many learned of this convenience during Covid.
18. 18
Inflation caused many buyers to change their shopping habits.
Even though inflation is going back down, many consumers
are still trying to save money on groceries.
19. 19
The Consumer Confidence Index has seen an uptick in the past three
months. This should lead to more purchases of higher quality food, which
should result in more profits for Kroger
20. 20
Number of Buyers
If consumer incomes rise, there will be fewer customers at Kroger, as people will
shop at more expensive grocery stores.
If the population of the United States fluctuates, there will be more or less grocery
buyers.
As people come of age and start their own households there will be more grocery
buyers.
24. 24
In January 2021, Kroger started testing an
A.I.shopping cart in Cincinnati, OH sponsored
by Caper Inc.
In April 2021, Kroger introduced their first
automated warehouse in Monroe, OH.
In May 2023, it was announced that Kroger was
set to partner with Cooler Screens to deliver
500 smart screens to their stores.
T E C H N O L O G Y
For the past
few years,
Kroger has
made
considerable
strides towards
innovating their
company.
26. 26
E
N
T
R
Y
E
X
I
T
Kroger’s tagline is “Fresh for Everyone” noting their
prioritizing quality products and availability to consumers.
Keeping customer data gives them a leg up on consumer
interests and needs.
Consistently readjusting tech and operations for a
seamless in-store and online experience.
Branching out beyond its standing as a grocery retailer.
(Competitors) Inability to take on greater expenses to
maintain comfortable prices for consumers as well as fund
necessary company growth and/or operations.
Lack of technological foresight stagnating company
growth.
Rely solely on manual labor/tech (cashiers, stockers, etc.).
29. References
29
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Editor's Notes
Considering Kroger is a retail company, there are many factors that can affect supply, and further affect prices. Whether natural or artificial, a business can expect these extenuating circumstances to either drive up or scale down their prices. An example scenario of affected inputs would be a major distributor of one of Kroger’s staple items is devastated by a hurricane. Their immediate choice for a stand in distributor would end up being a distant, smaller, and more expensive resource. This would mean Kroger would have to put up more money to make sure they have their product, and that may require them to raise the price of the product to offset their expenses. They could also limit their inventory of that specific item or temporarily substitute it for a similar, cheaper product to appease their customer base.
For businesses, creating and/or adopting inventive technology is the driving force of success. Automation, artificial intelligence, smart tech, and more have created a more seamless experience for all players in the economy. Technology can save time needed for other business needs, make communication(s) and task delegation simpler, and better day-to-day operations overall.
Even though the economy is still recovering from the pandemic and subsequent economic upsets, Kroger is projected to see an increase in sales and associate wages, follow through with Kroger/Albertsons merger, and expansions to their in-store tech.
Even though Kroger already has competitors that came before and after it, they’ve managed to position themselves well in the retail market. Keeping customer satisfaction at the forefront of their operations, earning them 2nd place in customer loyalty and trust. Any new competition would have a hard time placing without finding a way to one up Kroger in their strongest area(s). One of the things that keeps Kroger as a frontrunner in the retail market is their choice to take on expenses to maintain wages and operations. If other competitors decide not to take on a similar methodology, especially in times of economic strain, they will not be able to compete.
At the top of the pandemic, Kroger saw an upward tick in their patronship and sales. During the lockdowns and mandates, consumers relied on delivery for their necessities, which was in Kroger’s wheelhouse. Inflation affected pricing overall, and unfortunately this impacted Kroger’s employees in 2021, despite the company raising wages during the pandemic.