This document provides a diagnostic report on the system configuration of a Windows 7 64-bit laptop. It details information on the operating system, processor, video adapter, memory, network adapter, motherboard, sound device, hard disks, and currently running processes. The system has an Intel Core i3 processor, 4GB of RAM, integrated Intel HD Graphics 3000, and a 500GB hard disk.
8. 1001 - Program Compatibility Assistant Service -
[C:Windowssystem32svchost.exe -k LocalSystemNetworkRestricted]
1001 - Plug and Play - [C:Windowssystem32svchost.exe -k DcomLaunch]
1001 - PnkBstrA - [C:Windowssystem32PnkBstrA.exe]
1001 - IPsec Policy Agent - [C:Windowssystem32svchost.exe -k
NetworkServiceNetworkRestricted]
1001 - Power - [C:Windowssystem32svchost.exe -k DcomLaunch]
1001 - User Profile Service - [C:Windowssystem32svchost.exe -k netsvcs]
1001 - RzKLService - ["C:Program Files (x86)RazerRazer Game
BoosterRzKLService.exe" -autorun]
1001 - Security Accounts Manager - [C:Windowssystem32lsass.exe]
1001 - Windows Backup - [C:Windowssystem32svchost.exe -k SDRSVC]
1001 - System Event Notification Service - [C:Windowssystem32svchost.exe -k
netsvcs]
1001 - Shell Hardware Detection - [C:WindowsSystem32svchost.exe -k netsvcs]
1001 - SSDP Discovery - [C:Windowssystem32svchost.exe -k
LocalServiceAndNoImpersonation]
1001 - Steam Client Service - ["C:Program Files (x86)Common
FilesSteamSteamService.exe" /RunAsService]
1001 - Superfetch - [C:Windowssystem32svchost.exe -k
LocalSystemNetworkRestricted]
1001 - Remote Desktop Services - [C:WindowsSystem32svchost.exe -k
NetworkService]
1001 - Themes - [C:WindowsSystem32svchost.exe -k netsvcs]
1001 - TOSHIBA Power Saver - ["C:Program FilesTOSHIBAPower
SaverTosCoSrv.exe"]
1001 - TOSHIBA Bluetooth Service - [C:Program Files (x86)ToshibaBluetooth
Toshiba StackTosBtSrv.exe]
1001 - TOSHIBA HDD SSD Alert Service - ["C:Program FilesTOSHIBATOSHIBA HDD
SSD AlertTosSmartSrv.exe"]
1001 - Intel(R) Management and Security Application User Notification Service -
["C:Program Files (x86)IntelIntel(R) Management Engine
ComponentsUNSUNS.exe"]
1001 - UPnP Device Host - [C:Windowssystem32svchost.exe -k
LocalServiceAndNoImpersonation]
1001 - Desktop Window Manager Session Manager - [C:WindowsSystem32svchost.exe
-k LocalSystemNetworkRestricted]
1001 - Volume Shadow Copy - [C:Windowssystem32vssvc.exe]
1001 - World Wide Web Publishing Service - [C:Windowssystem32svchost.exe -k
iissvcs]
1001 - Windows Process Activation Service - [C:Windowssystem32svchost.exe -k
iissvcs]
1001 - Windows Management Instrumentation - [C:Windowssystem32svchost.exe -k
netsvcs]
1001 - WLAN AutoConfig - [C:Windowssystem32svchost.exe -k
LocalSystemNetworkRestricted]
1001 - Windows Live ID Sign-in Assistant - ["C:Program FilesCommon
FilesMicrosoft SharedWindows LiveWLIDSVC.EXE"]
1001 - Security Center - [C:WindowsSystem32svchost.exe -k
LocalServiceNetworkRestricted]
1001 - Windows Search - [C:Windowssystem32SearchIndexer.exe /Embedding]
1001 - Windows Update - [C:Windowssystem32svchost.exe -k netsvcs]
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11 - Windows Express
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1101 - System Score : 5.8
1102 - Memory Score : 7.3
1103 - CPU Score : 6.4
1104 - Graphics Score : 5.8
1105 - Gaming Score : 6.2
1106 - Disk Score : 5.9
9. ----------------------------------
12 - Event Log
----------------------------------
1201 - Time : 5/31/2014 8:43:09 PM
1202 - Source : MsiInstaller
1203 - Description : Product: Skypeâ„¢ 6.11 -- Error 1316. A network error
occurred while attempting to read from the file: C:ProgramDataSkype{4E76FF7E-
AEBA-4C87-B788-CD47E5425B9D}Skype 6.3.0.105.msi
1201 - Time : 5/31/2014 8:42:33 PM
1202 - Source : VSS
1203 - Description : Volume Shadow Copy Service error: Error calling a routine
on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine
details PostFinalCommitSnapshots({2b8e8d39-e687-4f77-927d-f22b8958eff9}, 1) [hr
= 0x800706ba, The RPC server is unavailable.
].
Operation:
Executing Asynchronous Operation
Context:
Current State: DoSnapshotSet
1201 - Time : 5/31/2014 8:34:13 PM
1202 - Source : Application Error
1203 - Description : Faulting application name: SYNTPHELPER.EXE, version:
16.2.19.55, time stamp: 0x509c36de
Faulting module name: npggNT64.des_unloaded, version: 0.0.0.0, time stamp:
0x51de6c0e
Exception code: 0xc0000005
Fault offset: 0x00000000458b0229
Faulting process id: 0x11cc
Faulting application start time: 0x01cf7cb949fbf82e
Faulting application path: C:PROGRAM FILESSYNAPTICSSYNTPSYNTPHELPER.EXE
Faulting module path: npggNT64.des
Report Id: debd33e7-e8bf-11e3-af71-047d7becbf75
1201 - Time : 5/31/2014 7:59:38 PM
1202 - Source : MsiInstaller
1203 - Description : Product: Skypeâ„¢ 6.11 -- Error 1316. A network error
occurred while attempting to read from the file: C:ProgramDataSkype{4E76FF7E-
AEBA-4C87-B788-CD47E5425B9D}Skype 6.3.0.105.msi
1201 - Time : 5/31/2014 6:18:45 PM
1202 - Source : Application Error
1203 - Description : Faulting application name: IAStorDataMgrSvc.exe, version:
12.5.0.1066, time stamp: 0x5147a50c
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x03874c0d
Faulting process id: 0xa0c
Faulting application start time: 0x01cf7cb98e3e7e5c
Faulting application path: C:Program FilesIntelIntel(R) Rapid Storage
TechnologyIAStorDataMgrSvc.exe
Faulting module path: unknown
Report Id: f217b09e-e8ac-11e3-af71-047d7becbf75
1201 - Time : 5/31/2014 6:18:43 PM
1202 - Source : .NET Runtime
1203 - Description : Application: IAStorDataMgrSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
10. at IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
at IAStorDataMgr.EventRelay.<Start>b__0(System.Object)
at
System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at
System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext,
System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext,
System.Threading.ContextCallback, System.Object, Boolean)
at
System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.
ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
1201 - Time : 5/31/2014 6:16:32 PM
1202 - Source : WinMgmt
1203 - Description : Event filter with query "SELECT * FROM
__InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor"
AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace
"//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through
this filter until the problem is corrected.
1201 - Time : 5/31/2014 5:32:04 PM
1202 - Source : MsiInstaller
1203 - Description : Product: Skypeâ„¢ 6.11 -- Error 1316. A network error
occurred while attempting to read from the file: C:ProgramDataSkype{4E76FF7E-
AEBA-4C87-B788-CD47E5425B9D}Skype 6.3.0.105.msi
1201 - Time : 5/31/2014 4:53:31 PM
1202 - Source : Application Error
1203 - Description : Faulting application name: svchost.exe, version:
6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: npggNT64.des_unloaded, version: 0.0.0.0, time stamp:
0x51de6c0e
Exception code: 0xc0000005
Fault offset: 0x00000000458ac910
Faulting process id: 0x1044
Faulting application start time: 0x01cf7c7dd440b4b1
Faulting application path: C:Windowssystem32svchost.exe
Faulting module path: npggNT64.des
Report Id: 09b3a16c-e8a1-11e3-bfb1-047d7becbf75
1201 - Time : 5/31/2014 4:19:25 PM
1202 - Source : Application Error
1203 - Description : Faulting application name: AAM Updates Notifier.exe,
version: 7.0.0.415, time stamp: 0x51b98b7e
Faulting module name: npggNT.des, version: 2014.1.9.1, time stamp: 0x52ce077a
Exception code: 0xc0000005
Fault offset: 0x0000f79b
Faulting process id: 0x16d0
Faulting application start time: 0x01cf7c7e667b6732
Faulting application path: C:Program Files (x86)Common
FilesAdobeOOBEPDAppUWAAAM Updates Notifier.exe
Faulting module path: C:Program Files (x86)Garena
PlusAppsBlackShotBlackShotsystemGameGuardnpggNT.des
Report Id: 46414875-e89c-11e3-bfb1-047d7becbf75
1201 - Time : 5/31/2014 8:43:15 PM
1202 - Source : Microsoft-Windows-WindowsUpdateClient
1203 - Description : Installation Failure: Windows failed to install the
following update with error 0x80070643: Update for Skype for Windows desktop
6.11 (KB2876229).
11. 1201 - Time : 5/31/2014 8:00:09 PM
1202 - Source : Microsoft-Windows-WindowsUpdateClient
1203 - Description : Installation Failure: Windows failed to install the
following update with error 0x80070643: Update for Skype for Windows desktop
6.11 (KB2876229).
1201 - Time : 5/31/2014 6:19:58 PM
1202 - Source : Service Control Manager
1203 - Description : The Intel(R) Rapid Storage Technology service terminated
unexpectedly. It has done this 1 time(s).
1201 - Time : 5/31/2014 6:17:01 PM
1202 - Source : Service Control Manager
1203 - Description : The LiveUpdate service terminated unexpectedly. It has
done this 1 time(s).
1201 - Time : 5/31/2014 6:15:30 PM
1202 - Source : Service Control Manager
1203 - Description : The Util lucky leap service failed to start due to the
following error:
The system cannot find the file specified.
1201 - Time : 5/31/2014 6:15:30 PM
1202 - Source : Service Control Manager
1203 - Description : The Update lucky leap service failed to start due to the
following error:
The system cannot find the file specified.
1201 - Time : 5/31/2014 6:15:29 PM
1202 - Source : Service Control Manager
1203 - Description : The Computer Backup (MyPC Backup) service failed to start
due to the following error:
The service did not respond to the start or control request in a timely fashion.
1201 - Time : 5/31/2014 6:15:29 PM
1202 - Source : Service Control Manager
1203 - Description : A timeout was reached (30000 milliseconds) while waiting
for the Computer Backup (MyPC Backup) service to connect.
1201 - Time : 5/31/2014 6:13:34 PM
1202 - Source : Service Control Manager
1203 - Description : The ScRegSetValueExW call failed for FailureActions with
the following error:
Access is denied.
1201 - Time : 5/31/2014 5:37:20 PM
1202 - Source : DCOM
1203 - Description : The server {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C} did not
register with DCOM within the required timeout.
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End of file - 33593 Bytes.