1. ATTENTION ALL BUSINESS OWNERS
If you believe as we do, that your business is only as good as your
And if you have ever asked yourself the question…….. “could there
be a way of dramatically increasing the professionalism and
efficiency of my business, whilst at the same time effectively and
dramatically reducing my overheads and running costs?”
Then
The following information could change the way you do business
4. Your very own dedicated
Complete with your very own
And All For An Absolutely Ridiculous
Per full 8 hour shift
5. We know
How important talking regularly to your customers is……..and how we struggle to do it !!
That it is far more cost effective to retain your existing customer base than it is to look
for new customers.
That the customer is KING and that outstanding customer service is at the very heart of
every successful business.
That quality control, customer feedback, and regular contact via a newsletter builds
customer loyalty and increases business.
The importance of cross selling, up selling and referral selling.
That a constant stream of well qualified leads is the very lifeblood of your business, and
just how difficult and expensive they are to generate !!
We know the hassles and the horrors…….not to mention the expense
of running your own dedicated call center !!
but we ALL know that it
6. Well NOW there is a solution
And Let
Do It All For You
We are the very latest STATE OF THE ART outsourcing center, all ready to bolt seamlessly onto
your existing business.
7. LET’S TAKE A TYPICAL SMALL TO MEDIUM SIZED BUSINESS…SAY CARPET CLEANING
First We analyze and learn your business. We work with you and your appointed
dedicated Customer Support Specialist to be able to run your daily business effectively and
efficiently. We cover the basics, customer greeting, quoting, order taking, scheduling, qualifying,
confirming, follow up and customer satisfaction reporting.
Next We go live by routing your customer hot line number directly to your Customer
Support Specialist. We work with you to bed everything in, trouble shoot and fine tune until we
have it down pat perfect, exactly the way that you would do it yourself.
Next Your CSS contacts every previous customer on your data base, introduces
themselves, updates the customer’s details to obtain their email address, asks for business, asks
for referrals and deals with any customer complaints or dissatisfactions. This process alone will
generate new business, your CSS is an entrepreneur highly trained to sniff out opportunities.
Now Our Graphic Design Team go to work to produce a regular newsletter that
is emailed out to your customers each month, full of testimonials, local news and your latest
special offers. As an option, and at extra cost, we will build you a web site, build an iPhone APP and
take the marketing of your business way beyond your wildest expectations. We also operate a
business coaching and mentoring service should you prefer to do your own marketing, just ask us
for details.
8. We hand pick and hand train our University Graduates
to fully understand YOUR business
State of the art equipment including full voice recording of all calls.
Your dedicated number rings seamlessly into our outsourcing center.
Your customer service specialist answers as your business.
Totally dedicated service fully supervised at all times
Initial and ongoing training to fully understand your business.
Regular contact with your customers and full reporting service.
Planning and delivery of your exclusive sales campaigns.
Booking jobs and scheduling, confirmation follow up call, courtesy call to ensure
contractor is on site
Full customer service, follow up and customer satisfaction survey.
Targeted lead generation, suburb by suburb, post code by post code.
Weekly meetings to fine tune results.
Full 8 hour shift just $99.00 { Payment weekly in advance per 8 hour shift }
60 day trial period available to prove our service. { Minimum 12 month contract thereafter }
Our Customer Service Specialists eat, sleep, live and breathe your business
9. No more hiring or firing, training or supervising, we do it all for you.
No more Monday morning no shows.
No more sickies.
No more payroll tax, no more workers comp, no more super, no more sick pay.
You ONLY EVER pay for each complete hour worked.
Your business runs on AUTO PILOT, totally professionally.
You get all this for around HALF the typical bottom line cost of running a business.
AND you get more time to relax and enjoy the new found freedom.
NOW
Put us to the test you have absolutely nothing to lose and
absolutely everything to gain.
Hire one shift, one agent or ten agents, you remain totally in control of your
budget and bottom line at all times.
Email Shopharconnect.com@gmail.com
Web www.shopharconnect.com { Under Construction }
Skype ID Shopharconnect.com
Mobile +63 927 606 9471.
10. You have just SUPERCHARGED
your business
Guaranteed to grow
And all on
