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NURSING AUDIT
DEFINITION
• AUDIT: An audit is an examination, a verification
or accounting of predetermined indicators.
• NATIONAL HEALTH SERVICE(1983):
Monitoring of current practices against standard,
preferably employing criteria derived from
research findings on best practices as well as
professional management, judgment and
consumer preference.
NURSING AUDIT
• ELISON: Nursing audit refers to assessment of
the quality of clinical nursing.
• GOSTER WALFER:
• a) Nursing audit is an exercise to find out
whether good nursing practices are followed.
• b) The audit is a means by which nurses
themselves can define standards from their
point of view and describe the actual practice
of nursing
OBJECTIVE OF NURSING AUDIT
• TO PROVIDE EVIDENCE OF QUALITY
OF NURSING SERVICES BEING
RENDERED
PURPOSES OF NURSING AUDIT:
• Evaluation of nursing care given
• Achieved quality of nursing care
• Stimulant to better records
• Focuses on care provided and not on care
provider
• Contributes to research
ESSENTIAL CHARACTERISTICS
OF NURSING AUDIT
• Written standards of care against which
to evaluate nursing care
• Evidence that actual practice was
measured against such standards
• Examination and analysis of findings
• Evidence of corrective action being taken
• Evidence of effectiveness of corrective
action
• Appropriate recording of the audit
ADVANTAGES OF NURSING
AUDIT
 It can be used as a method of measurement
in all areas of nursing
 Better planning can be done through nursing audit
 Patient is assured of good service
 Assesses the work of all those involve in recording
care
 Helps in reallocation of resources
 It is useful as a part of quality assurance program
 Administrators are also sure that patients are getting
quality care
DISADVANTAGES OF NURSING
AUDIT
• It is not useful in areas where the nursing
process has not been implemented
• Many of its component overlaps making analysis
difficult
• It is time consuming
• It requires a team of trained auditors
• It only serve to improve documentation, not
nursing care
• It is considered as a source of punishment to a
professional group.
TYPES OF NURSING AUDIT
BASE ON THE FORM OF AUDIT
• STRUCTURE AUDIT
• PROCESS AUDIT
• OUTCOME AUDIT
Characteristics of process audit
• It measure the performance or non
performance of accepted diagnostic and
therapeutic practices
• They are task oriented
• They are based on nursing assessment
and nursing management
• Do not recognize variations in process
that may result from the exercise of
professional judgement
 Most successfully identify the level of
nursing care
Problems of process audit
• They are time consuming
• Professional judgement is difficult because
of conflicting views and variety of
standards
ON THE BASIS OF
METHODOLOGY:
• CONCURRENT AUDIT:
• RETROSPECTIVE AUDIT
Advantages of concurrrent audit
• Identification of problems at the time of
care given.
• Provision of mechanism for identifying and
meeting client’s needs during care.
• Implementation of measures to fulfill
professional responsibilities.
• Provision of mechanism for
communicating on behalf of the client
Disadvantages of concurrent audit
• It is time consuming
• It is more costly to implement the
retrospective audit.
• It does not present the total picture of care
that the client will ultimately receive.
Advantages of retrospective audit
• It is less time consuming
• Less expensive
• It encourages accurate recording
Disadvantages
• The focus of evaluation is directed away
from ongoing care
• Client’s problems are identified only after
discharge so corrective action can only be
used to improve the care of future clients
• Care giver may chart care activities
without giving care to the client
ACCORDING TO AUDITOR:
• INTERNAL AUDIT
• EXTERNAL AUDIT
READY MADE NURSING AUDIT
SYSTEM
• CLOSED AUDIT SYSTEM (The Phaneuf
procedure)
• OPEN AUDIT SYSTEM
a) Commission on Administrative service in
Hospital (CASH) scale
b)The Slater Nursing Competencies Rating
Scale:
c) Quality Patient Care Scale(QualPaCS):
QualPaCS
d)Medicus Corporation Nurses Audit
Examples of areas to be audited
• Nursing care plans
• Provisions for safe and comfortable patient
environment
• Meeting physical needs of patients
• Meeting physiological needs of patients
• Meeting psychological, social, and religious
needs of patients
• Implementing medical regimen for patients
• Teaching patients and/ family
• Keeping records of nursing care given to
patients
• Evaluating the patient’s responses to nursing
interventions
GUIDELINES TO DEVELOP
AUDIT TOOL
1 SET AUDIT CRITERIA
2. PREPARE AUDIT PROTOCOL FORM
3. PREPARING FOR AUDIT:
– Timing:
– Preparatory work:
– Audit record
• Audit objective
• Sample
• Time frame
• Auditors
– Date
– Identification code for each patient/client
– Totals
– Compliance rate for each criterion
– Comments
• Ethical considerations
• CONDUCTING AN AUDIT
– Checking the structure criteria
– Observing the clinical environment
– Auditing the documentation
– Reviewing responses to questionnaires
– Observing practices and interactions between
practitioners and clients including non-verbal
communication
– Talking to clients
– Talking to relatives
– Talking to practitioners and other members of
staff.
• AUDIT REPORTS
– The audit objective
– The name of auditors
– Date of the audit
– The audit methods used,sample size and time
frame
– The findings in relation to criterion
– Selected comments from questionnaires and
suggestions for improvement
The nursing audit committee
• REPRESENTATIVE FROM EACH
CLINICAL UNIT
• CURRENTLY IN DIRECT NURSING
CARE ACTIVITIES
• COMPETENT, ABLE TO WORK IN
GROUP
USE OF NURSING AUDIT
RESULTS
• Modifying nursing care plans and the nursing
care process, including discharge planning.
• Implementing a program for improving
documentation of nursing care through
improved charting policies methodologies and
forms
• Focusing of nursing rounds and team
conferences
• Focusing supervisory attention upon areas of
weakness identified
• Designing responsive orientation and in service
education programmes
• Gaining administrative support for making
changes in resources, including personnel
• Using the evaluation based on nursing
audit criteria to focus staff attention on
individual patient outcomes.
For Nurse Administrators
• Provide evaluation of particular programs,
• Support requests for accreditation or for
financing for a particular program
• Serve as bases for planning new program or
program changes
• Identify areas of strength and weakness in the
total nursing program
• Determine the influence of varied staffing
patterns
• May be used as a data in cost effectiveness
studies
For Supervisors and head
nurses
• Identify areas of needed patient care
improvements
• Provide bases for planning in service
education programs
• Identify teaching/supervision needs of staff
members who give direct care to patients
For head nurses and staff nurses
• Provide a ‘self’ examination of care in
their specific nursing unit
• Identify types of care in which practice
may be improved merely by increased
attention and conscientiousness
• Identify types of care in which
improvement will depend on the staff’s
acquiring additional knowledge and skill.
NSG._AUDIT.ppt

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NSG._AUDIT.ppt

  • 2. DEFINITION • AUDIT: An audit is an examination, a verification or accounting of predetermined indicators. • NATIONAL HEALTH SERVICE(1983): Monitoring of current practices against standard, preferably employing criteria derived from research findings on best practices as well as professional management, judgment and consumer preference.
  • 3. NURSING AUDIT • ELISON: Nursing audit refers to assessment of the quality of clinical nursing. • GOSTER WALFER: • a) Nursing audit is an exercise to find out whether good nursing practices are followed. • b) The audit is a means by which nurses themselves can define standards from their point of view and describe the actual practice of nursing
  • 4. OBJECTIVE OF NURSING AUDIT • TO PROVIDE EVIDENCE OF QUALITY OF NURSING SERVICES BEING RENDERED
  • 5. PURPOSES OF NURSING AUDIT: • Evaluation of nursing care given • Achieved quality of nursing care • Stimulant to better records • Focuses on care provided and not on care provider • Contributes to research
  • 6. ESSENTIAL CHARACTERISTICS OF NURSING AUDIT • Written standards of care against which to evaluate nursing care • Evidence that actual practice was measured against such standards • Examination and analysis of findings • Evidence of corrective action being taken • Evidence of effectiveness of corrective action • Appropriate recording of the audit
  • 7. ADVANTAGES OF NURSING AUDIT  It can be used as a method of measurement in all areas of nursing  Better planning can be done through nursing audit  Patient is assured of good service  Assesses the work of all those involve in recording care  Helps in reallocation of resources  It is useful as a part of quality assurance program  Administrators are also sure that patients are getting quality care
  • 8. DISADVANTAGES OF NURSING AUDIT • It is not useful in areas where the nursing process has not been implemented • Many of its component overlaps making analysis difficult • It is time consuming • It requires a team of trained auditors • It only serve to improve documentation, not nursing care • It is considered as a source of punishment to a professional group.
  • 9. TYPES OF NURSING AUDIT BASE ON THE FORM OF AUDIT • STRUCTURE AUDIT • PROCESS AUDIT • OUTCOME AUDIT
  • 10. Characteristics of process audit • It measure the performance or non performance of accepted diagnostic and therapeutic practices • They are task oriented • They are based on nursing assessment and nursing management • Do not recognize variations in process that may result from the exercise of professional judgement  Most successfully identify the level of nursing care
  • 11. Problems of process audit • They are time consuming • Professional judgement is difficult because of conflicting views and variety of standards
  • 12. ON THE BASIS OF METHODOLOGY: • CONCURRENT AUDIT: • RETROSPECTIVE AUDIT
  • 13. Advantages of concurrrent audit • Identification of problems at the time of care given. • Provision of mechanism for identifying and meeting client’s needs during care. • Implementation of measures to fulfill professional responsibilities. • Provision of mechanism for communicating on behalf of the client
  • 14. Disadvantages of concurrent audit • It is time consuming • It is more costly to implement the retrospective audit. • It does not present the total picture of care that the client will ultimately receive.
  • 15. Advantages of retrospective audit • It is less time consuming • Less expensive • It encourages accurate recording
  • 16. Disadvantages • The focus of evaluation is directed away from ongoing care • Client’s problems are identified only after discharge so corrective action can only be used to improve the care of future clients • Care giver may chart care activities without giving care to the client
  • 17. ACCORDING TO AUDITOR: • INTERNAL AUDIT • EXTERNAL AUDIT
  • 18. READY MADE NURSING AUDIT SYSTEM • CLOSED AUDIT SYSTEM (The Phaneuf procedure) • OPEN AUDIT SYSTEM a) Commission on Administrative service in Hospital (CASH) scale b)The Slater Nursing Competencies Rating Scale: c) Quality Patient Care Scale(QualPaCS): QualPaCS d)Medicus Corporation Nurses Audit
  • 19. Examples of areas to be audited • Nursing care plans • Provisions for safe and comfortable patient environment • Meeting physical needs of patients • Meeting physiological needs of patients • Meeting psychological, social, and religious needs of patients • Implementing medical regimen for patients • Teaching patients and/ family • Keeping records of nursing care given to patients • Evaluating the patient’s responses to nursing interventions
  • 20. GUIDELINES TO DEVELOP AUDIT TOOL 1 SET AUDIT CRITERIA 2. PREPARE AUDIT PROTOCOL FORM 3. PREPARING FOR AUDIT: – Timing: – Preparatory work: – Audit record • Audit objective • Sample • Time frame • Auditors
  • 21. – Date – Identification code for each patient/client – Totals – Compliance rate for each criterion – Comments • Ethical considerations
  • 22. • CONDUCTING AN AUDIT – Checking the structure criteria – Observing the clinical environment – Auditing the documentation – Reviewing responses to questionnaires – Observing practices and interactions between practitioners and clients including non-verbal communication – Talking to clients – Talking to relatives – Talking to practitioners and other members of staff.
  • 23. • AUDIT REPORTS – The audit objective – The name of auditors – Date of the audit – The audit methods used,sample size and time frame – The findings in relation to criterion – Selected comments from questionnaires and suggestions for improvement
  • 24. The nursing audit committee • REPRESENTATIVE FROM EACH CLINICAL UNIT • CURRENTLY IN DIRECT NURSING CARE ACTIVITIES • COMPETENT, ABLE TO WORK IN GROUP
  • 25. USE OF NURSING AUDIT RESULTS • Modifying nursing care plans and the nursing care process, including discharge planning. • Implementing a program for improving documentation of nursing care through improved charting policies methodologies and forms • Focusing of nursing rounds and team conferences • Focusing supervisory attention upon areas of weakness identified • Designing responsive orientation and in service education programmes
  • 26. • Gaining administrative support for making changes in resources, including personnel • Using the evaluation based on nursing audit criteria to focus staff attention on individual patient outcomes.
  • 27. For Nurse Administrators • Provide evaluation of particular programs, • Support requests for accreditation or for financing for a particular program • Serve as bases for planning new program or program changes • Identify areas of strength and weakness in the total nursing program • Determine the influence of varied staffing patterns • May be used as a data in cost effectiveness studies
  • 28. For Supervisors and head nurses • Identify areas of needed patient care improvements • Provide bases for planning in service education programs • Identify teaching/supervision needs of staff members who give direct care to patients
  • 29. For head nurses and staff nurses • Provide a ‘self’ examination of care in their specific nursing unit • Identify types of care in which practice may be improved merely by increased attention and conscientiousness • Identify types of care in which improvement will depend on the staff’s acquiring additional knowledge and skill.