The document outlines Pund-IT's approach to developing backups and disaster recovery plans for clients. It emphasizes the importance of having a plan to protect critical business data and services. Pund-IT recommends having three copies of valuable data stored locally and remotely so that data is protected from device failures, user errors, and environmental disasters. Developing a recovery plan involves identifying important business resources and services, the risks to those resources, and ensuring each resource has appropriate backup and restoration measures.

1. Backups & Disaster
Recovery Plan
Pund-IT Inc.
60 Ottawa Street, South, Kitchener, ON, N2G 3S7.
T: 519.342.4004.101
Hope for the best.
Plan for the worst
(with the best).

2. It’s Simple
Data Backup + Disaster Recovery = Business
Continuity!
Let’s get this out right here at the beginning: at some point
down the road, your data is going to be in danger.
The most common contributing factor in data loss incidents is
low executive support for a fully implemented backup
strategy. Pund-IT considers any backup failure an emergency; we
recommend that all clients consider backup failures as such.
Making a backup and disaster recovery plan calls on you
to take a long, hard look at your business, at your processes, your
software, and so on. And let’s face it, taking the time to evaluate
your business so you know how everything’s working together,
what’s most important, and what’s pulling you back is always a
good thing. If you want to backup your data and services and
then be able to recover them quickly if there’s a disaster, you
need to know where that data is, what those services are, and
you need to be able to prioritize them. Which data and services
absolutely must be online first? How long can you really go
without critical and noncritical data and services? How much
does downtime really cost you? Finding the answers to these and
other related questions is at the heart of solid backup and
disaster recovery. Doing so allows you to figure out how to
protect all your data and services, the most efficient order in
which to restore them.
We all know that over the course of time, our lives and
businesses get cluttered and inefficient. In a business setting,
maybe you have a number of different servers you’ve acquired
over the years for different reasons. None of them are being
used as efficiently as they could be. Your data and applications
have grown up in silos, isolated from each other both in physical
location and in functional usefulness.
In short, things can get to be a mess as you push forward,
just trying to run your business. But by taking the time to
evaluate these things from the perspective of backup and
disaster recovery, you can trim the fat, so to speak.
BackIT Up
Let’s #TechAboutIT to ensure
your business is protected.
519.342.4004 x112

3. It Makes You More Efficient
Streamlining your business opens the door for all kinds of disaster recovery
goodness. Having a plan in place that takes advantage of current technologies puts
you in a position to save time not only during a disaster, but in the maintenance of
your data and applications as well. So not only can you reduce the time techs are
spending on backup and disaster recovery, but you can protect more of your data
and applications.
It Saves You Money
There’s no doubt that efficient companies save money. If you know what all your IT
is doing and you’ve organized things so that you’re making the best use of what you
have, you’re not going to waste money on worthless cycles. As IT becomes more and
more the framework on which successful businesses are built, that efficiency
becomes increasingly important.
It Makes You Money
How do you make money? You sell a product. You provide a service. But all of that
relies on one crucial thing: your business actually being operational. It seems
obvious, but sometimes the truth gets lost in the scuffle. Every time you’re hit by a
disaster, whether large or small, catastrophic or simply annoying, your ability to
operate is compromised & resources are drained.
It Keeps You Out of Jail
Money and time. These are the most obvious reasons to update your backup and
disaster recovery solution. But there is another even more important reason. In fact,
depending on your industry, backup and disaster recovery might be the law. You
should take time to understand any regulatory requirements placed on your
business. Chances are they require some kind of backup or disaster recovery.
And Because, Natural Disasters Really do Happen
For some executives, the statistical improbability of a catastrophic event makes
backup and disaster recovery a difficult sell. But improbable or not, natural disasters
do happen and they can destroy your business if you let them. If by this point,
you’re not considering a backup and disaster recovery solution, then you’re most
likely doomed to hemorrhage money from every disaster.
As you develop and implement a backup and disaster recovery solution, you’ll find that when there is a
disaster, whether it’s a problem with your email or a downed power line, you’ll recover much more
efficiently. When you’re disaster-free, you’ll spend less time managing your data and applications and more
time focusing on your business. So why should you invest in a backup & disaster recovery plan? Well
because…

4. How Can We Help?
Let’s accelerate your business with technology and creativity!
Backups automate and insulate your business
from a myriad of common and rare risks. A well-
implemented backup strategy requires little time
to maintain.
Pund-IT espouses three copies of all
valuable data, throw of which are local (and
independent), and one of which is intrinsically
elsewhere. In practice, the three copies are
generally the primary storage (the server that
holds the live data), a local system image backup
(stored on a separate system from the live data),
and a remote backup tool that makes ongoing
copies of the live data to a remote data center. By
default, Pund-IT recommends retaining annual
backups for seven years.
The importance of adopting backup as a
central tenant of the business culture cannot be
overstated. Pund-IT considers any backup failure
an emergency; we recommend that all clients
consider backup failures as such.
Pund-IT calls every discrete collection of
data (be it a server, or a special distinct service on
a server) a "resource". The goal of the backup
strategy is to identify the resources, rate the
impact of that resource being unexpectedly
unavailable, identify what risks apply to each
resource, and then ensure that each resource has
appropriate backup/ restorability protections.
Let us help evaluate your backup &
disaster recovery plan. Talk to us.
519.342.4004 x122
In designing a strategy for you, we are
primarily concerned with the following risks:
ü Device failure: disks, servers, power
supplies, etc, fail without warning.
ü User error: often considered the most
common source of data loss. The human
element accidentally deletes data,
overwrites data, sets off viruses, loses or
destroys gear.
ü Environmental events: Fire, flood, roof
failure, lightning, and so forth. Rare, but
generally extensive and profound in
terms of impact .
ü Legal: No matter how ethical a job is
done, disputes are always a
risk. Recording details, documenting
points in time, and storing in a tampering
resistant system can provide the material
needed to defend the company's
interests.
ü Business Risks: 3rd party (SaaS) providers
may not provide the service expected or
cease operations. Control these risks
with in-house resources and provide
diversity for critical resources.

5. Pund-IT, Inc. is a business technology service and consulting firm. We help customers across North America
use technology to get ahead, work smarter-faster-cheaper, manage growth and achieve business goals. We
do this by using technology in creative ways and providing proactive management of systems. Our services
include Creative Consulting, Data Care, Professional and Managed Services.
1
Principals
Pund-IT leverages the experience of its two
principals – Kevin Puloski and Cedric Puddy – to
deliver IT strategy and support to firms across
North America. Combined, Kevin and Cedric have
over eight (8) years of experience delivering
Managed Services and over 25 years of IT
experience at the Manager, Director and CIO
levels. (Please see Appendices for Bios.
References available upon request.) Both men are
“hands-on” managers, equally comfortable in the
boardroom or the server room.
2
Founding Principles
• We work with our customer to identify
strategic goals, objectives and business
processes in order to define the right business
technology products or systems to meet each
customer’s unique business needs.
• We leverage business technology to create
flexible, sustainable technology solutions,
effective business systems and processes
• Customers are a true part of Pund-IT’s
continual improvement process though voting
rights in our General Purpose meeting
About US
We love to use technology creatively. Strategizing and
consulting on what technologies can convert your
business goals and needs into action is our passion.

6. Our Team & Subcontractors
Pund-IT’s team of tech “gurus” has extensive
experience in technology systems, applications
and infrastructure. We prefer to use internal
employees for all services in order to retain
knowledge and continuity with our customers.
We do engage with coop students from local
organizations such as Trios, and Conestoga,
providing internships. And Pund-IT uses
subcontractor as needed for specialized items,
trades and services (e.g., office cabling expert).
Benefits for Our Customers
Working with Pund-IT can help firms:
• drive down costs
• enable productivity
• track, maintain and support your assets
• increase communications speed
• stabilize and regularize technology spending
• create infrastructure to sustain growth
• adapt to changing business and technology
needs
Let’s Connect
60 Ottawa Street South in Kitchener, ON.
519.342.4004
www.pund-it.ca
@punditca.
Our Mission
To help our clients and our people
excel while creating, building,
managing and supporting business
technology infrastructure and
applications
• Pund-IT looks for sustainable products and
systems, practicing what we preach (with
Virtual Server Farm, VoIP, Virtual Office,
Green Systems) in our own operations
• We practice ITIL processes for in-systems
design and installation, both for ourselves and
for our customers
Pund-IT’s Service Team to assist you in achieving
their business objectives. We offer unique
qualifications that make Pund-IT a positive
strategic partner in providing services due to our:
• wide experience providing professional
technology services and supporting end users;
• extensive knowledge of technology systems
and software;
• deep understanding of IT business strategy
and integration;
• focus on long-term business partnerships;
• pool of skilled and motivated professionals;
• proven processes and practices; and
• commitment to client satisfaction

7. Pund-IT Inc.
60 Ottawa Street, South,
Kitchener, ON, N2G 3S7.
T: 519.342.4004.x3
Thank-you!
Pund-IT would like to thank you for the
opportunity to provide you with information on
backups & disaster recovery.
We appreciate your time and look forward
to working with you in the future.
Sincerely,
Pund-IT Techies