1. Emergencies can occur quickly. As such, it is likely that your family will be separated when a natural disaster or other
emergency strikes. Having a family communications plan in place will help you contact one another quickly and
efficiently. This activity can help keep loved ones safe. Many family members put themselves in danger every year by
going out to look for a missing loved one in the absence of communication. Therefore, think about multiple ways to
communicate with each other in various situations.
Things to do before an emergency:
• Each member of the family should have complete contact information stored on electronic devices, phones, and
computers. If possible, all members of the family should have emergency phone numbers and a cell phone.
Alternatively, a prepaid phone card can be kept with emergency contact information. Keep them hidden, but
easily accessible.
• Each person should also carry with them a printed and laminated contact card that lists contact information for
one another. Keep these cards hidden but handy.
• Know and understand your children’s day care or school’s identification plan and what their emergency plans
consist of, especially in regards to other adults picking up your kids.
• Know how to forward home phone calls to your cellular phone.
• A relative or friend that lives out-of-state could be an excellent resource for a central contact point for family
members to call and leave a check-in status.
• Remember: it is possible that a long-distance call could be easier to make than a local call. It is also unlikely that
someone in another state would experience the same emergency that is affecting your family.
• It will probably be easier for that designated person to stay by their phone than someone in survival mode during
an emergency.
• Conduct a communication preparedness drill once a month.
• Everyone that has a mobile phone should have a contact stored in their phone listed as “ICE” (In Case of
Emergency). Emergency personnel are trained to look for “ICE” listings.
• All members of the family should know how to send and retrieve text messages.
• Text messages can often circumvent network disruptions or process sending when a call might not be able to get
through.
Your and your family’s safety depend on the steps you take before a disaster strikes. Everyone on your list should be
made aware of their emergency contact status. Set up the following information to help you communicate:
Out-of-town contact name
• Telephone number
• Secondary telephone number
• Email addresses
• Social media information such as Facebook or Twitter
• Work information
Family Member name
DOB
• Social Security number
• Medical information (e.g., any allergies or chronic illnesses such as diabetes and blood type)
• Neighborhood meeting place
• Regional meeting place
• School contact information and where their evacuation site is located
Communication Plan
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ICE Contacts
In Case of Emergency (ICE)
Home Address
Safe Check In Contact
Emergency Response Primary Number Non-Emergency Number
Ambulance 911
Emergency Room 911
Police Department 911
Fire Department 911
Ask A Nurse
Community Watch
Dentist
Doctor
Hazardous Material
Homeland Security
Hospital
Pharmacy
Poison Control
Red Cross National/Local
Urgent Care
Veterinarian
Important People Name Phone
Neighbor
Relative
Friend
Grandparents
Grandparents
Safe Check In Contact

3. Mom/Dad Work Phone Mobile Phone
Children School/Daycare Phone Mobile Phone
Insurance Companies Name Phone
Health Insurance
Policy Number
Dental Insurance
Policy Number
Property Insurance
Policy Number
Utility Companies Name Phone
Electric
Gas
Propane
Telephone Landline
Telephone Cellular
Water
Sewage
Heating/Cooling
Plumbing
Electrical
Family Medical History Condition Medication
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