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National Weather Service
Operations Center
November 18, 2014
National Weather Service
Customers and Core Partners
for NWSOC Products
2
Internal:
• Department of Commerce Leadership
• NOAA Leadership
• NOAA Homeland Security Program Office (HSPO)
• Other NOAA Operational Units (OR&R, OMAO, etc. )
• NWS Leadership
• NOAA/NWS Liaisons, ROCs, etc. – for consistent message
External:
• Other federal agencies and Operations Centers
• Examples: US Coast Guard, Health and Human Services/CDC,
State Department, USPS, USGS, etc.
• Passed through liaisons to Congress, White House, FEMA, etc.
National Weather Service
Operations
3
• One team lead
• Three technical staff
• Nominal Hours: Two shifts daily
o 6am-2pm and 2pm-10pm
o Virtual weekends, evenings, federal holidays
o Can surge to 20x7/24x7 or onsite as needed
o Also must be ready to provide support to FEMA
• Operations level follows FEMA/NIMS (5-4-3-2-1)
National Weather Service
Operations
4
• Single phone number via Google Voice: 301-244-9650
• Single email via NOAA Service Account:
nws.opscenter@noaa.gov
o Uses Gmail “delegate authority” feature and auto-
forwarding to personal NOAA accounts
• Heavy use of NWSChat:
o NWSOpsCenter for internal office discussion
o SigEventChat for coordination with ROCs, liaisons, etc.
o NationalEvent1 for chat related to a particular event
o NationalEvent2 if a second event or exercise is ongoing
National Weather Service
DOC Daily Weather Briefing
5
Audience: Secretary of
Commerce and staff
Timing: 6:15 am ET
weekdays
National Weather Service
NWS Daily Weather
Summary
6
Audience: Numerous
internal and external
(general audience)
Timing: 8:30 am ET
weekdays
National Weather Service
NWS Input for Operational Readiness
7
Audience: NOAA Deputy Undersecretary for Operations
Timing:
8:30 am ET
Monday
National Weather Service
NWS Input for Operational Readiness
8
Audience: NOAA Deputy Undersecretary for Operations
Timing:
8:30 am ET
Monday
National Weather Service
Operational Status Report
9
Audience: NOAA and NWS Leadership, HSPO, Comms/PA
Timing:
ASAP
National Weather Service
Breaking News
10
Audience: NOAA and NWS Leadership, Liaisons, HSPO
Timing:
ASAP
National Weather Service
Significant Event Outlook
11
Audience: Internal and external customers
Timing: Before event, front end of the news cycle
National Weather Service
Significant Event Outlook
12
Audience: Internal and external customers
Timing: Before event, front end of the news cycle
National Weather Service
Significant Event Outlook
13
Audience: Internal and external customers
Timing: Before event, front end of the news cycle
National Weather Service
Significant Event Report
14
Audience: Internal and external customers
Timing: During and after the event
National Weather Service
Tropical Report
15
Audience: Internal and external customers (biggest list)
Copy-Paste bulletin text, adding impacts & DSS
Timing – one time issuances:
• 60% chance of development in Atlantic, E/C Pacific Basins
• Upgrade (new depression, new Tropical Storm, new
Hurricane, new Category 3)
Timing – repeated issuances:
• Watches or warnings in effect for US/Territories – every
six hours (main advisories)
• Can increase to every three hours for a major hurricane
landfall (intermediate advisories)
National Weather Service
Tropical Report
16
National Weather Service
Daily Operations Briefing
17
Audience: NWS Leadership
Timing: 7:45 am ET weekdays
Content:
• System Readiness
• Update from Liaison to FAA Command Center
• Past high impact events
• Weather discussion and outlook
o Expected significant impacts
o NWS response – briefings, deployments, etc.
National Weather Service
Special Briefings
18
Audience: General audience – internal and external
Timing: Major events, up to 3 times daily
Content:
• Situation report
• Reported significant impacts
• Discussion and outlook
o Expected significant impacts
o NWS response – briefings, deployments, etc.
National Weather Service
Reporting Requirements
19
• Basic criteria: Leadership “need-to-know”
• Timely – as soon as possible after trigger
• Impact-centric – need more consistency here
o Numerous casualties
o Significant economic disruption
o Major media attention
o Criteria to be refined at this meeting
• “Tier 1” DSS and deployments (refined requirement)
• Includes records/indicators of extremity (gap)
• Consistent, professional graphics (gap)
National Weather Service
The Number One Challenge
20

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OPS CENTER PPT

  • 1. National Weather Service Operations Center November 18, 2014
  • 2. National Weather Service Customers and Core Partners for NWSOC Products 2 Internal: • Department of Commerce Leadership • NOAA Leadership • NOAA Homeland Security Program Office (HSPO) • Other NOAA Operational Units (OR&R, OMAO, etc. ) • NWS Leadership • NOAA/NWS Liaisons, ROCs, etc. – for consistent message External: • Other federal agencies and Operations Centers • Examples: US Coast Guard, Health and Human Services/CDC, State Department, USPS, USGS, etc. • Passed through liaisons to Congress, White House, FEMA, etc.
  • 3. National Weather Service Operations 3 • One team lead • Three technical staff • Nominal Hours: Two shifts daily o 6am-2pm and 2pm-10pm o Virtual weekends, evenings, federal holidays o Can surge to 20x7/24x7 or onsite as needed o Also must be ready to provide support to FEMA • Operations level follows FEMA/NIMS (5-4-3-2-1)
  • 4. National Weather Service Operations 4 • Single phone number via Google Voice: 301-244-9650 • Single email via NOAA Service Account: nws.opscenter@noaa.gov o Uses Gmail “delegate authority” feature and auto- forwarding to personal NOAA accounts • Heavy use of NWSChat: o NWSOpsCenter for internal office discussion o SigEventChat for coordination with ROCs, liaisons, etc. o NationalEvent1 for chat related to a particular event o NationalEvent2 if a second event or exercise is ongoing
  • 5. National Weather Service DOC Daily Weather Briefing 5 Audience: Secretary of Commerce and staff Timing: 6:15 am ET weekdays
  • 6. National Weather Service NWS Daily Weather Summary 6 Audience: Numerous internal and external (general audience) Timing: 8:30 am ET weekdays
  • 7. National Weather Service NWS Input for Operational Readiness 7 Audience: NOAA Deputy Undersecretary for Operations Timing: 8:30 am ET Monday
  • 8. National Weather Service NWS Input for Operational Readiness 8 Audience: NOAA Deputy Undersecretary for Operations Timing: 8:30 am ET Monday
  • 9. National Weather Service Operational Status Report 9 Audience: NOAA and NWS Leadership, HSPO, Comms/PA Timing: ASAP
  • 10. National Weather Service Breaking News 10 Audience: NOAA and NWS Leadership, Liaisons, HSPO Timing: ASAP
  • 11. National Weather Service Significant Event Outlook 11 Audience: Internal and external customers Timing: Before event, front end of the news cycle
  • 12. National Weather Service Significant Event Outlook 12 Audience: Internal and external customers Timing: Before event, front end of the news cycle
  • 13. National Weather Service Significant Event Outlook 13 Audience: Internal and external customers Timing: Before event, front end of the news cycle
  • 14. National Weather Service Significant Event Report 14 Audience: Internal and external customers Timing: During and after the event
  • 15. National Weather Service Tropical Report 15 Audience: Internal and external customers (biggest list) Copy-Paste bulletin text, adding impacts & DSS Timing – one time issuances: • 60% chance of development in Atlantic, E/C Pacific Basins • Upgrade (new depression, new Tropical Storm, new Hurricane, new Category 3) Timing – repeated issuances: • Watches or warnings in effect for US/Territories – every six hours (main advisories) • Can increase to every three hours for a major hurricane landfall (intermediate advisories)
  • 17. National Weather Service Daily Operations Briefing 17 Audience: NWS Leadership Timing: 7:45 am ET weekdays Content: • System Readiness • Update from Liaison to FAA Command Center • Past high impact events • Weather discussion and outlook o Expected significant impacts o NWS response – briefings, deployments, etc.
  • 18. National Weather Service Special Briefings 18 Audience: General audience – internal and external Timing: Major events, up to 3 times daily Content: • Situation report • Reported significant impacts • Discussion and outlook o Expected significant impacts o NWS response – briefings, deployments, etc.
  • 19. National Weather Service Reporting Requirements 19 • Basic criteria: Leadership “need-to-know” • Timely – as soon as possible after trigger • Impact-centric – need more consistency here o Numerous casualties o Significant economic disruption o Major media attention o Criteria to be refined at this meeting • “Tier 1” DSS and deployments (refined requirement) • Includes records/indicators of extremity (gap) • Consistent, professional graphics (gap)
  • 20. National Weather Service The Number One Challenge 20

Editor's Notes

  1. NOAA: 6 A.A.s: NOS, OAR, NMFS, NESDIS, NWS, Program and Planning Integration. Provides comprehensive sun to the sea environmental services. 44% NWS NOAA’s National Weather Service has a proud 135 year tradition of saving lives. As the only federal agency responsible for comprehensive predictions -- air, space, water, oceans, ice and land – federal, academic and commercial partners and citizens rely on NOAA for timely, accurate, complete, and focused information. Citizens trust and expect us to provide critical information to help them make informed decisions that impact their lives and livelihoods. NOAA is the source for mission critical weather and environmental information and forecasts for the entire federal sector. Academic and commercial partners rely on NOAA to support their endeavors in the weather enterprise. Equally important, NOAA NWS forecasters are highly motivated, have access to some of the best technology available, and care deeply about the agency. And we are working hard to remain relevant long into the future. Over this past year the Weather Service – and all of Team NOAA– proved why we are so highly regarded by the American public.