- The document provides details about Stephen Orzel's position as Assistant Controller/Cash Manager at Nutrition Management Services, Inc. (NMSC) from 2002-2004. - NMSC is a $35.5 million food and housekeeping service company that lost a major $50 million contract in 2000, putting the company in survival mode. Orzel helped restructure accounting, renegotiate payments, audit contracts, and correct billing issues. - Orzel managed accounting staff, created cash flow reports, maintained budgets and projections, audited accounts, and helped connect the computer system between offices. - The position challenged Orzel's crisis management, contract negotiation, personnel management and cash management skills.

1. Comprehensive Professional Profile 
An In-depth Examination Of Professional History
Please complete this booklet discussing only one position that you have held within each organization. If you
have held more than one position within the same organization, discuss each position in a separate booklet.
Name: Stephen A. Orzel Title: Assistant Controller/Cash Manager
Organization: Nutrition Mgmt Services, Inc./ Dates: From: 08/2002 To: 1/2004
Collegeville Inn/Apple Fresh
610/935-2050
I. Organization Overview
Please describe in general terms this particular employer. Include such information as industry and relationship
to competitors, size, sales volume, organizational entity, products or services offered, management philosophy,
number of employees, branch offices, plants or warehouse facilities, marketing organization, etc. Also discuss
growth activities during your term of employment with this company.
Nutrition Management Services, Inc. (NMSC) is a $35.5 million food and housekeeping service company,
located in Kimberton, PA. NMSC provides such services to 65 +/- hospitals and nursing homes throughout the
Northeast, USA. In 2000, a major client backed out of their contract with NMSC, which cost them $50.0 million
and 120 nursing homes.
Collegeville Inn, Inc. (The Inn) is a subsidiary of NMSC, and is located in Collegeville, PA. The Inn, along with
being the locate buffet, is the training center for NMSC’s cooks and servers. The Inn was a training center, and
was to operate with a loss.
Apple Fresh Co. (Apple) is a subsidiary of the Collegeville Inn, and is located in Collegeville, PA. The Apple
provides pre-cooked/packaged food for the hospitals and nursing homes. For the past five years Apple has been
in the creation stage and was to operate with a profit. The profit from Apple would cover the losses of the Inn.
With NMSC loss of their major contract, and Apple’s inability to generate a profit, NMSC was in the survival
mode, and unable to grow.
Name: Stephen A. Orzel Date: 01/03/2005

2. Name: Date:
II. Characteristics Of Your Position
A. Using an appropriate descriptive phrase from those listed below, indicate this position’s area of primary
responsibility:
Operations Sales Marketing Public Relations
Administration Finance Legal Personnel
Distribution Purchasing Accounting Systems
Production EDP R & D Materials Management
Credit General Manager Owner/Partner Teacher/Instructor
Other:
Operations – Oversee external and internal operations of the various field offices, and the Accounting Dept.
Accounting - Managed the daily financial activities, including, cash flow review & projections.
Personnel - Managed the daily activities of one A/P clerk, two A/R clerks, one PR clerk, and one senior
accountant to ensure that all corporate and field office accounting procedures are followed, and schedules are
met in a timely manner.
III. Description and Perception Of Position.
Use the remainder of this booklet to describe, in narrative form, the particulars of this position as they pertain to
the following four categories. Do not be concerned with grammar, punctuation, or sentence structure, but please
write legibly or type your response. It is important to approach this portion thoughtfully, carefully evaluating the
position from each of the given parameters. If you need more space, please use an additional attached sheet.
A. General Description And Purpose Of Position: This section should address your perception of the
purpose and description of the position. Discuss such things as whether it was created, inherited, or the result of
consolidating responsibilities. Include, among others, items such as the position’s role and level of hierarchy
within the firm, i.e. number of employees supervised, functional areas of authority, committee involvement,
financial/budgetary responsibilities and skills required.
In conjunction with the loss of their major contract my duties and responsibilities were to (i) restructure
the Accounting Dept. through employee analysis to ensure their abilities, and time is utilized correctly
by NMSC, (ii) re-negotiate A/P payment schedules from NMSC largest food vendors, (iii) review all
current facility contracts, and (iv) ensure all bill irregularities were corrected prior to billing.
I addition to the above, I managed the daily activities of one A/P clerk, two A/R clerks, one PR clerk,
and one senior accountant to ensure that all corporate and field office accounting procedures are
followed, and schedules are met in a timely manner.
B. Personal Evaluation Of Opportunities and Challenges: Discuss your perception of the challenges
and opportunities afforded within this position beginning with your acceptance of the position through your
disassociation with the position. Further elaborate by summarizing the circumstances surrounding your
disassociation with the position or organization.
Following the loss of the contract there was a large staff reduction at NMSC, and my main challenge
was to keep the Accounting Dept. intact. Joseph Roberts, CEO/Owner was the other challenge.
Although NSMC is a publicly owned company, Joe micro-managed NMSC as if it were privately
owned, which delayed a number of my changes.
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3. Name: Date:
My disassociation with NMSC was my decision to move on, and to work for Clemmer Moving &
Storage.
C. Your Contributions And Accomplishments Within This Position: The purpose of this section is to
discuss your contributions and accomplishments while in this position. Relate the cause/effect relationships that
transpired during your tenure, using action verbs such as those listed below to describe your activities. Include
duties you performed, policies, or procedures you were instrumental in establishing and implementing, and how
they affected the efficiency and operation of your department or the overall organization. For instance, the
activity creating a comprehensive training program and presenting it to a national sales force resulted in a
significant increase in sales. Or, your investigation and installation of a computer system resulted in improved,
cost-effective administrative and financial functions. Be specific about your personal involvement in this
position and quantify results when possible.
Planned Promoted Administered Coordinated Trained
Disapproved Isolated Recruited Invented Improved
Guided Assembled Investigated Sorted Contracted
Wrote Directed Evaluated Developed Implemented
Created Scheduled Restructured Moderated Arranged
Strengthened Conducted Expedited Rectified Analyzed
Maintained Conceived Controlled Installed Researched
Approved Reshaped Systematized Liquidated Expanded
Governed Enlarged Harmonized Instituted Revised
Distributed Organized Catalogued Established Motivated
Presented Designed Supervised Managed Allocated
Negotiated Presided Examined Grouped Stabilized
Restructured the Accounting Dept. through employee analysis to ensure their abilities, and time is
utilized correctly by NMSC.
Re-negotiated NMSC’s A/P payment schedules from their largest food vendors, I saved them $100
thousands of dollars.
Uncovered and corrected flaws in their current facility contracts.
Uncovered and corrected billing irregularities that increased their revenue $35,000/mnth.
Managed the daily activities of one A/P clerk, two A/R clerks, one PR clerk, and one senior accountant
to ensure that all corporate and field office accounting procedures are followed, and schedules are met
in a timely manner.
Created a daily, weekly, and monthly cash flow reports to provide better revenue and disbursement
reviews.
Maintained the monthly and quarterly Cash Flow reviews, and projections in accordance with current
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4. Name: Date:
and yearly budget figures.
Audited all accounting activities (A/P, A/R, JE, GL, BS, PR, Bank Reconciliations) on a monthly,
qtrly, and YE bases.
Reviewed and reported the Financial Statements/P&Ls for Nutrition Management Services and
Collegeville Inn.
Examined and resolved delinquent A/R accounts through reconciliation, which results into workouts
(scheduled payments) or legal action.
Assisted an outside IT company with the connection of NMSC’s computer system (Solomon V) with
their field offices, which allowed for quicker transfer of information/data to the Accounting Dept.
D Evaluation Of Professional Experience: Finally, discuss how your association with this organization has
enhanced your overall professional profile and education. Specifically address issues such as product
knowledge, sharpened management, communication, negotiation, organizational skills, or hands-on experience
in an area of previous inexperience.
The position at NMSC challenged my ability in many areas, such as, Crisis Management, Contract Re-
negotiations, Personnel Management, and Cash Management. What did I learn is that Fright Management does
not work!
Revision: 12/12/98
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