SlideShare a Scribd company logo
1 of 12
Download to read offline
The newsletter for British Red Cross volunteers and staff
in Cornwall, Devon, Dorset, Somerset & the Channel Islands
Advocacy in action:
Our team have continued to embrace the ‘difference
our voice makes’ strategy, by lending our experience
to support a new British Red Cross report ‘Not so
straightforward: the need for qualified legal support
in refugee family reunion’ in Parliament.
On 15th July the CDDSCI refugee support
services team helped launch a new report, calling
on government to reinstate legal aid for refugee
family reunion and calling for a simpler refugee
family reunion process. The launch at the House
of Commons, hosted by Daniel Kaczynski MP,
brought together colleagues from the refugee
sector, legal practitioners, MP’s, Lords, and other
key stakeholders to discuss the report findings
and critically, recommendations. A key part of the
launch was an emotive speech by Tanya Nana, a
user of our services in Plymouth.
Jonathan Ellis, head of policy, research and
advocacy thanked Service Manager Rupert
Blomfield: "A big thank you for your great support
for our Parliamentary launch of our new refugee
family reunion report. We are so grateful to you for
your support in working with Tanya so that she
could deliver such a powerful speech at our event
and show the human need for the changes that
we are promoting. I know that this took a lot of
your time but we really value your support”.
Alex Fraser, head of refugee support and
international family tracing, added his
appreciation: "just wanted to say a huge thank
you to you and the amazing Plymouth crew.
Yesterday was the organisation at its best - true
collaboration. Tanya is one of most courageous
people I have ever met - the power of her brave
testimony cannot be described in words - but
Daniel Kaczynski's commitment is evidence of the
impact it had on those present."
Family reunion work has been getting busier by
the day and the team have been successfully
bringing families back together by helping them
navigate the complex paperwork and supporting
them throughout the process.
Meanwhile in Jersey, following a successful on-
going Advocacy project lead by Karen Painter at
Le Rocquier Secondary School, the Year 9
students collaborated with A level media students
from Jersey College for Girls, producing a film to
raise awareness of the work of the Red Cross
both globally and locally.
This film demonstrated a clear message to
audiences, which have included local politicians,
the Lieutenant Governor (Queen’s representative)
and the Bailiff of Jersey, that young people are
engaging in our resources and developing skills
that will enable them to become more active
humanitarian citizens. Please take a look at the
resulting video which can be viewed online at
https://vimeo.com/127936766.
The project on Jersey has been supported by UK
based refugee service volunteers, staff and
service users who shared their experiences.
Like all our operational teams, a huge amount of
effort and expertise from a small team of people,
is making a massive difference to many people in
crisis, so a big thank you to everyone involved.
On page 2, read about how the team are
supporting people facing ‘indefinite
detention’ in Dorset...
August2015
Above: The launch team included the CDDSCI refugee support
services team and service user Tanya Nana, who talked about
her personal experience of the family reunion process.
For more info and to read the report visit: http://www.redcross.org.uk/About-us/Advocacy/Refugees/Legal-aid-and-family-reunion
Welcome to the summer
edition of CDDSCI Local Life.
As ever we are extremely busy
with all sorts of exciting and
valued work taking place – and
once again we have had to
produce a 12 page magazine
just to try and fit everything in!
Reshaping Our Work: Since the 16th June myself and various
members of the Area Management Team (the AMT
Roadshow) have visited some of the core offices to meet with
staff and volunteers to talk about the Strategic Change
Programme that is taking place in the British Red Cross.
This work is fast moving and has the potential to significantly
change the way the Red Cross looks and feels and it’s really
important that people keep up to date with it and take the
opportunity to get involved when that becomes an option later
in the year. I fully appreciate it’s not always easy to get to a
single planned event but am committed to coming out and
talking to people whenever and wherever I can. If you’d like
me to come to your office, your team/group meeting then
please let me know. I’m also planning to revisit the offices,
probably early in September, to update everyone, so keep an
eye out for dates and times.
In the meantime we are sending out email updates every
Friday, if you aren’t receiving it please let Stephen know. If you
are receiving it please share the content with your Red Cross
colleagues and get in touch if you have any points to make.
In the meantime I can only thank you for all your hard work
and say well done for making a difference to so many people
here in the South West and the Channel Islands.
Sarah Gibson
Operations Director, CDDSCI
IN THIS ISSUE
Page 4
Over £27k
raised by
London
Marathon
runners
Pages 6 & 7
Pictures and events from around
CDDSCI in 2015
Pages 8 & 9
Special poems, events and
fundraisers help mark Channel
Islands Liberation 70.
Page 10
Staff newcomers and some fond
farewells..
Page 11
Trainers see things
differently… how some
expert advice can help
us be more inclusive.
Welcome to the August 2015 Edition
of your Red Cross Local Life
Page 2
ThankyoutoallvolunteersandstaffwhosuppliedimagesandcontentusedinthiseditionofCDDSCILocalLife.
SGibson@redcross.org.uk T: 01823 273721
Are you a tweeter? Follow:
In June, Dorset Refugee Support volunteers were
nominated for the Mayor of Bournemouth’s ‘Volunteer
Group of the Year’ award.
It was a hard choice as there were many amazing
volunteer groups nominated and sadly we didn't come out
top, but all nominees were recognised with a certificate for
their amazing contributions.
Pictured left is lead volunteer Usha Khatun (centre)
receiving her certificate from the Mayor of Bournemouth
Chris Mayne. Well done Usha and thanks again for all that
you do to support people in crisis.
Page 3
In October 2014 a new Immigration Removal Centre, housing over
500 men, opened on Portland (Dorset), at the site of The Verne
prison. With a throughput of over 10,000 vulnerable people per
year, the humanitarian action team is piloting several projects to
improve the emotional and physical wellbeing of those detained,
as well as advocating on their behalf with the authorities on
humanitarian grounds where appropriate. We also provide the
International Family Tracing service, and have run training sessions
for 140 prison staff.
The detainees are not criminals and yet face harsher conditions than prisoners as they face an uncertain
future and do not know how long they will be detained. Whilst the majority spend less than 3 months
inside, some are detained for much longer and in some cases, for years. The UK has the worst record in
the EU in its practise of indefinitely detaining people for the purpose of immigration. As one detainee
reported “I am not the one suffering, it is my wife and children that suffer most, as I cannot see or support
them, and have no idea whether I will see them again or be deported”. There were 160 suicide attempts
across the 11 detention centres in the first quarter of 2015. This is one of the most demanding and
challenging pieces of work undertaken by the Humanitarian Action Team to date in CDDS, but we have a
dedicated team of trained staff and volunteers who are refusing to ignore people in crisis.
Back in February we reported about the work of
volunteers Diana Webb and Shirley Wallace in
administering and looking after the interests of a
legacy left by Webber Andrews, that has been
benefitting Minehead residents for over 45 years.
In May, Diana and Shirley were nominated to attend
a garden party at Buckingham Palace with the
Queen in attendance. Diana describes their Royal
day out…
“Never did we imagine that the 20th May 2015,
would be such a day to remember!
With our outfits chosen and train tickets bought,
myself and Shirley were on our way to enjoy an
early lunch and to join several thousand other
invited guests queuing outside the gates of the
palace. The day was sunny, warm and breezy
which were ideal conditions for touring the gardens.
There were numerous scented shrubs to admire
accompanied by the royal ducks and ducklings
waddling around our feet.
The tea, served from a large marquee, was
delicious, dainty and copious in choice. At 4pm the
Queen arrived, together with the Duke of
Edinburgh, the Duke of York and several other
members of the royal family. We were perfectly
placed for a close view of them all as they paraded
across the terrace, with the Queen looking her
usual radiant self in her oatmeal outfit.
The bands of the Royal Marines and the Royal
Artillery played musical selections which completed
the perfectly magical atmosphere. The Queen, and
her entourage, left their Royal Tea Marquee at
5.45pm affording us with yet another close view of
them all. The spectacle was further enhanced by
the presence of colourful uniforms of the Queen’s
Bodyguard of the Honorable Corps of Gentlemen-at
-arms and the Yeomen
of the Guard.
Shirley and I are so
grateful to have been
given the opportunity to
represent Somerset.
Our work administering
the legacy left by Mr
Webber Andrews will
continue, albeit in a
rather different guise as
we progress with the
new emphasis of
helping the elderly of
Minehead with the newly
formed ‘Support at
Home’ project.”
Indefinate detention: James Piriou reports on
our response
Volunteers Diana Webb and Shirley Wallace attend Buckingham Palace
Pic Below: Diana and Shirley
near Buckingham Palace
Contact James Piriou for further information: jpiriou@redcross.org.uk
The British Red Cross Dorset Fire
and Emergency Support Service
launched on 20 May 2010 and in five
years their dedicated volunteers
have helped over 350 households
affected by crises such as house
fires and flooding.
Volunteers and staff marked the
occasion with a special ‘birthday’
event at the Springbourne Fire
Station in Bournemouth. Thirty
people attended the event including
representatives from the police, the
Borough of Poole Emergency
Planning Team, Streetwise and
Bournemouth University.
Klara Downing, ER Co-ordinator for
Dorset, explains: “We have an
amazing bunch of dedicated
volunteers of all ages who offer their
services 24/7 to help local people
deal with house fires, flooding and
other emergencies. We also have an
excellent partnership with Dorset Fire
and Rescue Service, other ‘blue
light’ services and the local authority.
Our volunteers offer practical
support but sometimes it’s a
listening ear and a cup of tea that’s
just as important.”
Could you volunteer for the service?
Call Klara on 07702 803585.
Dorset celebrate 5
years of Emergency
Services Support
Page 4
When Rob Barclay
signed up for the
London Marathon
this year as a
personal challenge
to mark ten years in
remission from bone
cancer, he never
imagined he would
raise £27,000 for the
British Red Cross.
But after announcing his intentions Rob, who is originally from
South Brent in Devon, was heartened when wife Carrie, younger
brother Andrew, best-man Rob Speakman, and four other friends
said, ‘me too!’. The ‘Magnificent Eight’ went on to raise more than
£1,000 per mile this April, through a combination of sponsorship
and special events – with the money helping the Red Cross make
a huge difference to people in crisis.
Diagnosed when he was just 22, Rob underwent surgery and
months of chemotherapy treatment to overcome the cancer in his
arm. His mother, Bobbie Barclay, who is President of the Red
Cross in Devon, explains: “It was during that time that Rob set
himself the goal of running the Marathon as something to focus on
and a way of getting through. It was an awful time, but they say
that out of something horrible comes something good.”
“I may be biased, but Rob is a delightful man and in a way I
think that his journey has made him a better person.”
When he completed the race in 2006 Rob raised over £7,000 so
he was astounded and delighted to raise the £27,000 total this
time. He says: “2015 is a big year for me. It represents the ten-year
anniversary of my cancer diagnosis, my chemotherapy and
(thankfully) the start of my ten years (so far) in remission. To
celebrate the fact I’m very much still here, I thought I would once
again run the London Marathon – again for the Red Cross. Thank
you to everyone who donated for this worthy cause. Many people
initially diagnosed with bone cancer don’t get to have ten year
anniversaries so I was running for them as much as for me, my
family and the Red Cross and the people they support.”
Bobbie, who has been a keen fundraiser for the Red Cross for 25
years and Devon President for the last six, is very proud of what
the team has achieved. “Rob has always been very positive and
this is another example of that,” she says. “The amount of money
the team has raised is remarkable and it is going to such a
fantastic cause.”
The team were greeted at the finish line by Red Cross chief
executive Mike Adamson and director of fundraising Mark Astarita
OBE. Congratulations and thank you to the ‘Magnificent Eight’!
Pic: Six of the team members at the start line from left to
right: Adam Rutter, Rob Speakman, Carrie Barclay, Rob
Barclay (with headband), Andrew Barclay and Richard Hull.
‘Magnificent 8’ raise over £27,000
running the 2015 London Marathon
Dear Volunteer,
As colleagues working on the front
line, you will be acutely aware that
the current deep financial crisis in the
UK has increased levels of
vulnerability amongst the people that
we support.
A national programme has been put
in place by the British Red Cross to
help people in financial crisis through
Refugee, Independent Living and
Emergency Response Services.
Across the UK the priority is to
introduce a “national offer” for our
service users in financial difficulty,
enabling them to increasingly and
consistently access:
 Food parcels
 Free clothes and household goods
 Information on benefits and grants
available
 Information on the energy grants,
benefits and payment schemes.
The Executive Leadership Team has
approved a national programme in
2015 to build national partnerships
with organisations that can contribute
towards meeting the financial
hardship of BRC service users
through advice, tools and practical
assistance. The key national
partners are:
 The Trussell Trust – over 400 food
banks across the UK.
 Turn2us – Tools and information
on welfare benefits and grants
available to individuals
experiencing financial hardship
 The Home Heat Helpline –
Advises people worried about their
energy bills and keeping warm in
winter.
 The British Red Cross has also a
shop voucher scheme to use in
our own retail shops for people
needing essential clothes and
household goods.
Our area team managers and
members will have the necessary
information with regards to our
national partnerships to help
volunteers or staff who have
identified any of our service users
requiring financial help.
Thank you and regards,
John Colverson
OTHER
NEWS
British Red Cross is
voted in as Co-Op
charity partner
A big thank you to all
Co-operative Group
members and staff in
the area for helping
award BRC funding for
2015/16 to help tackle
loneliness in the older
population. We look
forward to bringing you
news of the impact this
partnership will have.
Volunteers needed
for Support at Home
service in Poole.
A new service is
coming to support
people to regain their
ability to live
independently after a
stay in Poole Hospital,
Dorset. We're hoping to
get the service up and
running September/
October so would be
keen to hear from
volunteers now who
could help give vital
support to people in
crisis. If you or
someone you know
could help please
contact 01202 263132
for more details.
Mobility Aids back at
Burnham-on-Sea
Following closure of
the mobility aids outlet
in Burnham-on-Sea,
Somerset, we are now
providing local access
to the community via a
‘pick-up and drop-off’
point in the town.
The service is by
appointment and
accessed by calling the
Taunton service on
01823 273746.
Page 5
Responding to the financial crisis:
A letter to volunteers from John Colverson - Financial Crisis
area lead and Cornwall Volunteer Council Chairman.
Another way everyone can
support people in their
financial crisis, is to help out
at the Food Collections that
BRC support in partnership
with food bank charities.
Pictured left are Fiona
Pearson and Helen Osborn
who volunteered in Dorset at
the Fareshare food drive in
July, alongside Ella Coates.
Helen says: “customers were
extremely generous and we
were able to fill two trolleys in
the two short hours we were
there!”.
Page 6
Aroundtheareainpictures... CDDSCI Area Forum 2015….
Above: Taunton staff give a warm
welcome to BRC Nepal Country
Manager, Helen Brown, on her
around the UK fundraising/
awareness motorbike challenge.
Above: Ahead of the general
election the Plymouth office hosted
prospective parliamentary
candidates, to ask them to show
commitment to BRC top priorities.
Below: Helen Osborn and
Ella Coates encouraging
cake sales in Dorset for Red
Cross Week.
Above: Cheryl Murray plays
casualty at a Somerset
Adult Education volunteers
and staff learning day.
Below: Refugee service co-
ordinator Waleed Abdallah, sent
us this picture from the Refugee
Week International Fashion Show
held in Plymouth.
Below: Another from Waleed, taken
at the Calstock Trip and Fun Day for
Refugee Week, which took
attendees from Plymouth supported
by Red Cross volunteers & staff.
Page 7
EFAatDartmoorTenTors2015….
Above: Jane Moorshead and Win Willis present an
Outstanding Service Award to Joyce Le Tocq and a
Distinguished Service Award to Sheila Ellis, at the annual
Red Cross Fete on Guernsey.
Above: Gerry Wells-Cole sent us this picture from the
Somerset Red Cross fundraising ‘Musical Steam & Cream
Tea Express’ event on the West Somerset Railway.
Above: A learner gains new Everday First Aid skills, at a
session arranged by Sara Hodges in Dorset. Muntsy’s
Community Group (for adults with additional needs) said:
‘We’ve never seen first aid delivered in such a creative way’
Above: Deborah Fisher and Torbay service co-ordinators
Sharon Woodhams, Emma Swanton and Caroline Parker
outside the relatively new office base in Torquay.
Page 8
Anne Deane from Sturminster Newton,
Dorset, has been awarded an MBE for
her 45 year volunteering commitment to
the British Red Cross.
Anne, a mother of three and
grandmother of ten originally trained as
a children’s nurse but always made time
to volunteer for the Red Cross working
hard to support the rural communities
she was part of. She joined the Red
Cross in 1968 while living in Hampshire
and continued to volunteer for the
charity when she moved to Dorset in
1987, taking responsibility for the youth
group in Sturminster Newton.
In 1994 she became Red Cross centre organiser in Sturminster Newton,
and she’s also a founding member of the Dorset Red Cross volunteer
council. In 1993 Anne qualified as a first aid volunteer and has attended
hundreds of events locally and as far afield as Badminton Horse Trials and
the Olympic sailing events in 2012.
For the past fifteen years Anne has used her skills and experience to
teach first aid and lifesaving techniques in schools throughout Dorset and
to hundreds of members of the general public around the county and
further afield. Throughout the past 27 years Anne has also raised
thousands of pounds as a fundraiser for the Red Cross in Dorset,
organising open gardens and concerts and collecting money in her village
during Red Cross Week each May. Anne holds the Red Cross Badge of
Honour for Devoted Service.
Anne says: “I kept looking at the letter to make sure it was genuine. I
couldn’t believe it. I had no idea it was coming at all. It was a total
surprise.”
Anne’s daughter Sue Mackinnon says: “Mum’s commitment to the Red
Cross over the years is amazing. She started in 1968, the year my brother
was born, and he would be taken along with her in his carry cot. Through
volunteering she has always demonstrated a desire to use her gifts to
help others. With a cheerful disposition and winning smile she is able to
reach out to people to encourage them to develop their own competence
in new experiences and to ensure everyone with whom she works feels
valued and needed. She has dedicated her life to a sustained, unstinting
effort to help others and her example has been an inspiration to me and
my whole family. I’m also a nurse and volunteer in my local community
and my youngest son also joined the Red Cross as a first aid volunteer,
so even the grandchildren are following in mum’s footsteps.”
Sara Hodges, Adult Education Co-ordinator in Dorset, who has worked
with Anne in the past says: “Anne’s a great first aid trainer and has also
committed so much to providing first aid at events and fundraising. She’s
so giving and always willing to help in whatever ways she can. She is so
integral to her local community and always comes to us full of ideas for
how we can reach vulnerable people. She has a passion for making
things better and she fully deserves this honour”.
Congratulations to Anne from all of us in CDDSCI.
Volunteer Anne Deane awarded
MBE in Queen’s birthday honours...
OCCUPATION
This is a poem by Aliyah and Ieva, age
11 pupils at Grouville School, Jersey.
The poem, describing what the Red
Cross SS Vega shipments meant to
people, has been read on radio and
won their age group in the Liberation
Day poetry competition...
Scavenging for food,
In the occupation.
Hungry and desperate,
Hoping for Salvation.
Islanders shivering cold,
German domination.
Barely getting by,
Suffering population.
No news, no talk, no hope,
No communication.
Not a sound heard,
A life in isolation.
An island slowly dies,
Edge of starvation.
Bringing relief, the Vega,
Makes Jersey its destination.
Is it a dream ?
Is this our jubilation.
Hoping for food and supplies,
Finally our Liberation.
©Sue Mackinnon
Page 9
The Channel Island states of Jersey and Guernsey have been marking the 70th anniversary of Liberation
with the Red Cross playing an integral part of, and the chosen charity at various events. The communities
are incredible supporters of the British Red Cross. Here’s just a handful of highlights so far in 2015…
Right: In Guernsey, we took part in the
Hafenschloss Re-enactment day, which
demonstrated what wartime life was like for
both islanders and the occupying forces.
Service co-ordinator Jane Moorshead
explained: “We displayed today’s British
Red Cross appeal posters, attached to
suitcases used by Guernsey people
evacuated to the United Kingdom in 1940”.
Jersey and Guernsey mark a special year...
Bev Dallas-Chapman (Senior Community
Fundraiser) delighted with the efforts of St. Helier
Parks and Gardens Team, who created this BRC
flower bed to show us their support.
During the German occupation of the Channel Islands during World
War II, many residents of the islands were arrested and deported to
Bad Wurzach in Germany. Red Cross volunteers accompanied ex-
internees on an emotional visit back to Bad Wurzach which, post
war, formed a twinning with St Helier (capital of Jersey). Our
volunteer team worked so hard to ensure that everyone was where
they wanted to be and were happy and safe, getting people on
board buses, getting their luggage, pushing wheelchairs, assisting
and chatting with everyone (pictured right).
We were honoured to be asked to assist and were thanked by the
Internees Committee, the Twinning Committee and the internees
themselves. We have also received over £600 in donations from
those internees and their families so far, which we really appreciate.
Our colleagues in the DRK (German Red Cross) in Bad Wurzach,
assisted us on a trip to Lindau and helped source wheelchairs for
those who had mobility issues during the trip. We have a fantastic
relationship with our colleagues there, which goes back to our
2013 ‘Bad Wurzach and Back’ cycle challenge.
Left: At the start of Red Cross week, we were the chosen
charity at the Barclays Jersey Boat Show. We held collections
at the major event, with around 30,000 people visiting over
the bank holiday weekend, as well as being the beneficiary of
dinners, events and ‘rubber duck’ sales!
Debbie Braiden has joined the
Emergency Planning & Response
team as ER Co-ordinator for Devon
and Somerset. Debbie already
worked for BRC in the Kent &
Sussex area and we’re pleased to
welcome her to the South West.
Mike Ward has joined the
Emergency Planning & Response
team as ER Co-ordinator for
Cornwall, replacing Richard Williams
who left for pastures new at end of
July. Rich will be missed and we
send a massive thank you to him for
all his hard work in Cornwall.
Helen Osborn has moved to a new
role in Dorset as Refugee Services
Co-ordinator.
Maria Stevenson started her role
earlier this year at the busy
Plymouth office as Administration
Assistant alongside Phyllis McNally.
Tim Hills and Steve Williams have
joined the Mobility Aids Warehouse
Team based at Exeter.
Bev Jakes has joined the team
based at Poole Hospital in Dorset
providing assisted discharge
support.
Claire McMahon - joined Mia
Dawson’s Youth Education team in
Spring, as Youth Educator for
Torbay, based in Torquay office.
Sally Venn has returned to BRC in
the Somerset Independent Living
Team as Service Co-ordinator. This
completes the team now that Clare
Meaden is co-ordinating a new
Support at Home service in
Minehead, funded from the Webber
Andrews trust (see page 3).
Sue Ferguson has been appointed
as BRC Vice-President for Cornwall.
Sue is an existing volunteer and will
be a great asset to activities.
Richard Swann has decided to step
down from the Volunteer Council
Chair role in Dorset. Thank you
Richard for all you’ve done.
Newcomers and
changes...
Cliff Sutton retires - his thoughts on 16+
years Red Cross career and the future
Mobility Aids driver Cliff Sutton retired from the Red Cross earlier this
year just short of 17 years. During this time Cliff saw many changes
in the Red Cross and in the changing needs of people in crisis, which
took him down a few different roads (literally!).
Former carpenter/joiner Cliff explained: “My first role with BRC was
as a minibus driver in Sidmouth (3 days a week) taking elderly
residents to a day centre run by the Red Cross, where they could
have a chat, lunch and much valued companionship. Seeing the
direct impact this made to those people was a highlight of my career”.
When funding sadly came to an end for this service after 2 years, for
a time he worked doing pick up and drop off of donated goods, then
started full time in Mobility Aids. Covering Devon & Cornwall, he
could be covering between 500 and 1000+ miles in any week! Cliff
said “I’d like to see BRC do a lot more visible promotion of the service
such as wheelchair loans. Dedicated buildings for MA storage and
delivery, and better return of loaned items could improve access”.
Cliff also put his driving experience into use during two major
emergency responses in recent years. During the severe Gloucester
floods he helped us reach stranded residents with provisions supplied
by Tesco. Cliff remembered “What struck me is you’d have one side
of a street completely inundated by water, and the other side clear.
People were so grateful for our support so it felt really worthwhile”.
He also got to drive the BRC Unimog during the pro-longed flooding
in Somerset, helping get fuel and provisions to desperate residents.
Cliff has lots to occupy his retirement including a road trip around
Europe commenting “I don’t know how on earth I had time to go to
work!”. Thank you Cliff for the difference you made to people in crisis.
Page 10
Pic: Staff from Independent Living
team wish Cliff well in Exeter. May
2015.
Left to right - Byron Cousins, Cliff
Sutton, Jason Garner, Deborah
Fisher, Claire Tomlin, Judith Badger,
Jane Williams and John White.
With thanks to Jonathan Hill for the update & photo.
Eleanor Morris retires from Sherborne shop
after 15 years of dedicated volunteering
Eleanor Morris joined the Red Cross shop in Sherborne, Dorset back
in 2000 when it opened, and is
one of their longest serving
volunteers.
Eleanor is pictured right with
Sherborne Red Cross manager
Elaine Pitts and assistant
manager Jane McWilliams,
receiving her retirement gifts.
Eleanor is highly regarded and
will be missed in store. Thank
you for all your hard work.
Page 11
September is British Red Cross
People Survey time and we really
need your participation, to ensure
the opinions of volunteers and staff
from CDDSCI are well represented.
The survey is an opportunity for you to feedback and indicate your satisfaction levels on subjects
including strategy, management, communication, culture and technology - some of the things that
can affect how well we perform our roles. It’s also important to indicate and highlight the things we do
really well, what things motivate us to work or volunteer for the Red Cross and enable us to give the
best support we can to people in crisis.
Results from the survey are collated and used to help shape the way we work, and try to make things
better if needed. Here’s a couple of examples of how your feedback from the last people survey in
2013 has made a difference at a local level:
People Survey
2015 is coming
14th Sep...
People said we want the “leadership to come and have
conversations with staff” and be “more visible to volunteers”.
This is understandably difficult in CDDSCI, that covers 4 large rural
counties and 2 island states, so what we did was set up ‘roadshows’
across the area, open to all volunteers and staff, attended by our
Operations Director Sarah and other area management, to share
updates, have open conversations and answer questions face-to-face.
We held 7 of these across the area in 2014 and 6 so far in 2015. This
type of event helps people attending get to know the whole team better,
share information both ways and get more accurate information about
changes - find out what’s happening but more importantly help understand
why it’s happening. We also welcomed BRC Chief Executive Mike
Adamson to our Area forum in April 2015, which gave many volunteers
and staff the chance to discuss issues from the wider perspective, as well
as engage with local senior managers and teams.
People said we need to “Provide information to volunteers about
who the managers are, what they do and where they are based, and
to communicate better with staff and volunteers”.
We produced a new CDDSCI Area Guide with information and contact
details for all our managers and teams, as well as key regional staff,
safeguarding teams and retail outlets. This was loaded onto RedRoom
along with updated staffing charts and both are updated regularly. A one
page ‘info-graphic’ was also designed giving a quick reference to facts
about the area and the work we do. More guides are in development.
We now provide more frequent updates about the work we do and area
developments, producing Operations Director Newsletters, a digital version
of Local Life magazine, posting news on Twitter (@CDDSCIRedCross) and
by sending regular ‘Friday email updates’, which collect both local news
and cascades of information from ‘up the line’. The Roadshows are also
providing more opportunities for face-to-face communication.
Please take part in the 2015 People Survey - your voice matters!
Page 12
cddsci@redcross.org.uk Stephen T: 01823 273727
NEXT ISSUE:
Please send us your stories!
Upcoming Dates for your diary
The next issue of Local Life will be in December
2015 - deadline for articles 16/11/2015 please.
If we don’t know about it, we can’t print it - so if
you have any letters, photos, diary dates/reports
or news you’d like to share in the next edition of
Local Life, please send any text and photos to:
Trainers see things differently...
As you know one of the British Red Cross values
is ‘inclusive’ and Somerset trainers and educators
saw life from a series of different perspectives, at
a joint team meeting earlier this year.
Saskia Pearlstone from charity Somerset Sight,
was invited to give suggestions as to how we
could better assist those with visual impairments
in our training sessions. She brought along a
selection of spectacles which could replicate
various sight impairments such as glaucoma,
tunnel vision, and diabetes related eye conditions.
Trying on these glasses allowed our trainers to
understand what it feels like to suffer from a sight
impairment and have to cope with day-to-day
activities. Saskia explained that everyone’s
impairment affects them individually and that
trainers should ask what needs to be done to help
them achieve their learning objectives, before
they begin the training session. It might be
something very simple, such as providing
enlarged photocopies - only the individual would
be able to tell us. She also explained that only 3%
of blind and partially sighted people read Braille.
Pictured above (right) is trainer Richard Hulbert,
trying to sort change for the bus, whilst ‘suffering
from macular degeneration’. In the background
(left), Pauline Harrison tries to read aided by a
magnifying glass to help with tunnel vision, whilst
Alison Tucker (centre) discusses the suggestions.
Open Garden - Poppy Cottage, Cornwall
Sunday 6 September: Poppy Cottage, Ruan
High Lanes, Truro, Cornwall TR2 5JR. 2.00pm
to 5.30pm. £3.50 per adult, under 16’s free.
Homemade cakes and teas will be served.
By kind permission of Tina and Dave
Primmer.
Open Garden - Glebe Court, Somerset
Saturday 12 September: Glebe Court, West
Monkton, Taunton, Somerset TA2 8QT.
2.00pm to 5.00pm. £4.00 per adult, under 16’s
free. Dogs on leads are welcome. By kind
permission of Mr and Mrs Pugh-Thomas.
Volunteer Information Morning, Somerset
Saturday 10 October: Burnham & Highbridge
Community Centre 5, Berrow Road,
Burnham-On-Sea, Somerset, TA8 2ET. 10am
to 12noon. Open to existing and ‘potential’
volunteers. For more details call Sarah
Washington on 01823 273713.
Lulworth Country House Fair, Dorset
Thursday 15 October: Lulworth Castle, East
Lulworth, Wareham, Dorset BH20 5QS.
10th year of this fantastic event - why not get
some great crafts and gifts for Christmas?
With thanks to Patron Sally Weld.
Cornwall Volunteer Celebration, Bodmin
Saturday 17 October: Invitation from the
Volunteer Council to all Cornwall volunteers.
Award presentations, light refreshments
provided. 12.00 to 3.00pm. At Cornwall's
Regimental Military Museum, The Keep,
Bodmin PL31 1EG.
Staff & Volunteer Council Conference
Saturday 24 October: Best Western Hotel,
Tiverton, Devon. 11.00 am start, approx.
4.00pm finish.
Contact cddsci@redcross.org.uk or call
Stephen on 01823 273727 for info.
Bridgwater Carnival, Somerset
Could you help?
We’ll be doing our usual fundraising
collections during this amazing festival of
huge illuminated / animated floats and
incredible costumed walkers on Saturday
7th November. If you could help collect
whilst absorbing the atmosphere, please
contact Sarah Washington on 01823 273713.

More Related Content

What's hot

Fall Conference 2014 - program-20141014a
Fall Conference 2014 - program-20141014aFall Conference 2014 - program-20141014a
Fall Conference 2014 - program-20141014aJosué Batista
 
Akshay Saxena_SurryHillsVolunteer_RefLetter
Akshay Saxena_SurryHillsVolunteer_RefLetterAkshay Saxena_SurryHillsVolunteer_RefLetter
Akshay Saxena_SurryHillsVolunteer_RefLetterAKSHAY SAXENA
 
Lss virtual journal
Lss virtual journalLss virtual journal
Lss virtual journalLSS
 
The Day the Devil Wept
The Day the Devil WeptThe Day the Devil Wept
The Day the Devil WeptJanush
 

What's hot (7)

Fall Conference 2014 - program-20141014a
Fall Conference 2014 - program-20141014aFall Conference 2014 - program-20141014a
Fall Conference 2014 - program-20141014a
 
Akshay Saxena_SurryHillsVolunteer_RefLetter
Akshay Saxena_SurryHillsVolunteer_RefLetterAkshay Saxena_SurryHillsVolunteer_RefLetter
Akshay Saxena_SurryHillsVolunteer_RefLetter
 
Lss virtual journal
Lss virtual journalLss virtual journal
Lss virtual journal
 
The Day the Devil Wept
The Day the Devil WeptThe Day the Devil Wept
The Day the Devil Wept
 
Rotary Africa Feb 2017
Rotary Africa Feb 2017Rotary Africa Feb 2017
Rotary Africa Feb 2017
 
Publication1
Publication1Publication1
Publication1
 
Cloud Chatter May 2014
Cloud Chatter May 2014Cloud Chatter May 2014
Cloud Chatter May 2014
 

Viewers also liked

Viewers also liked (12)

Característica 1
Característica 1Característica 1
Característica 1
 
What I would like to be doing
What I would like to be doing What I would like to be doing
What I would like to be doing
 
+
++
+
 
Temas de office
Temas de officeTemas de office
Temas de office
 
La educación del siglo xxi
La educación del siglo xxiLa educación del siglo xxi
La educación del siglo xxi
 
افضل طرق الربح من الانترنت
افضل طرق الربح من الانترنتافضل طرق الربح من الانترنت
افضل طرق الربح من الانترنت
 
82173
8217382173
82173
 
Transformation_JGM
Transformation_JGMTransformation_JGM
Transformation_JGM
 
NEWToy story film opening sequence analysis report sheet
NEWToy story film opening sequence analysis report sheetNEWToy story film opening sequence analysis report sheet
NEWToy story film opening sequence analysis report sheet
 
Nuevo documento 2
Nuevo documento 2Nuevo documento 2
Nuevo documento 2
 
Gwl6 essay
Gwl6 essayGwl6 essay
Gwl6 essay
 
Cierre del proyecto. administración de proyectos 5
Cierre del proyecto. administración de proyectos 5Cierre del proyecto. administración de proyectos 5
Cierre del proyecto. administración de proyectos 5
 

Similar to CDDSCI Local Life August 2015 Digital Edition

December 2015 Local Life
December 2015 Local LifeDecember 2015 Local Life
December 2015 Local LifeClare Scurr
 
2012-2013_MDA_Annual_Report
2012-2013_MDA_Annual_Report2012-2013_MDA_Annual_Report
2012-2013_MDA_Annual_ReportDamian West
 
PCU - New Partnership at Christmas - 2017 (PCU Shares - Newsletter - Autumn ...
PCU -  New Partnership at Christmas - 2017 (PCU Shares - Newsletter - Autumn ...PCU -  New Partnership at Christmas - 2017 (PCU Shares - Newsletter - Autumn ...
PCU - New Partnership at Christmas - 2017 (PCU Shares - Newsletter - Autumn ...Pentecostal Credit Union
 
DCRSC Annual Report 2006
DCRSC Annual Report 2006DCRSC Annual Report 2006
DCRSC Annual Report 2006Kanda P.
 
Working in local partnerships
Working in local partnershipsWorking in local partnerships
Working in local partnershipswalescva
 
2014-2015_MDA_Annual_Report
2014-2015_MDA_Annual_Report2014-2015_MDA_Annual_Report
2014-2015_MDA_Annual_ReportDamian West
 
2015 annual report 15xxx
2015 annual report 15xxx2015 annual report 15xxx
2015 annual report 15xxxglebehouseni
 
Getting the Mob ready for the NDIS report
Getting the Mob ready for the NDIS reportGetting the Mob ready for the NDIS report
Getting the Mob ready for the NDIS reportSusan Parker Pavlovic
 
Boletín Noviembre
Boletín NoviembreBoletín Noviembre
Boletín NoviembreYesEuropa
 
DCRSC ANNUAL REPORT FOR 2004
DCRSC ANNUAL REPORT FOR 2004DCRSC ANNUAL REPORT FOR 2004
DCRSC ANNUAL REPORT FOR 2004Kanda P.
 
Rotary Newsletter | 10 October
Rotary Newsletter | 10 OctoberRotary Newsletter | 10 October
Rotary Newsletter | 10 Octoberrotaryeclub9400sa
 
Uk recovery walk & conference 2014 brouchure
Uk recovery walk & conference 2014 brouchureUk recovery walk & conference 2014 brouchure
Uk recovery walk & conference 2014 brouchureUK Recovery Walk Charity
 
Wct annual report 2014 15
Wct annual report 2014 15Wct annual report 2014 15
Wct annual report 2014 15Richard Tsui
 
Wct annual report 2014 15
Wct annual report 2014 15Wct annual report 2014 15
Wct annual report 2014 15Helen Scarrett
 
CDDSCI Local Life December 2014_Digital Edition
CDDSCI Local Life December 2014_Digital EditionCDDSCI Local Life December 2014_Digital Edition
CDDSCI Local Life December 2014_Digital EditionStephen Bennett-Troake
 
The Bridge Magazine - Lent 2019
The Bridge Magazine - Lent 2019The Bridge Magazine - Lent 2019
The Bridge Magazine - Lent 20194U Churches
 

Similar to CDDSCI Local Life August 2015 Digital Edition (20)

December 2015 Local Life
December 2015 Local LifeDecember 2015 Local Life
December 2015 Local Life
 
2012-2013_MDA_Annual_Report
2012-2013_MDA_Annual_Report2012-2013_MDA_Annual_Report
2012-2013_MDA_Annual_Report
 
PCU - New Partnership at Christmas - 2017 (PCU Shares - Newsletter - Autumn ...
PCU -  New Partnership at Christmas - 2017 (PCU Shares - Newsletter - Autumn ...PCU -  New Partnership at Christmas - 2017 (PCU Shares - Newsletter - Autumn ...
PCU - New Partnership at Christmas - 2017 (PCU Shares - Newsletter - Autumn ...
 
DCRSC Annual Report 2006
DCRSC Annual Report 2006DCRSC Annual Report 2006
DCRSC Annual Report 2006
 
Working in local partnerships
Working in local partnershipsWorking in local partnerships
Working in local partnerships
 
CDDSCI Local Life June 2014
CDDSCI Local Life June 2014CDDSCI Local Life June 2014
CDDSCI Local Life June 2014
 
2014-2015_MDA_Annual_Report
2014-2015_MDA_Annual_Report2014-2015_MDA_Annual_Report
2014-2015_MDA_Annual_Report
 
2015 annual report 15xxx
2015 annual report 15xxx2015 annual report 15xxx
2015 annual report 15xxx
 
Getting the Mob ready for the NDIS report
Getting the Mob ready for the NDIS reportGetting the Mob ready for the NDIS report
Getting the Mob ready for the NDIS report
 
IMG_20160226_0001
IMG_20160226_0001IMG_20160226_0001
IMG_20160226_0001
 
Boletín Noviembre
Boletín NoviembreBoletín Noviembre
Boletín Noviembre
 
DCRSC ANNUAL REPORT FOR 2004
DCRSC ANNUAL REPORT FOR 2004DCRSC ANNUAL REPORT FOR 2004
DCRSC ANNUAL REPORT FOR 2004
 
Rotary Newsletter | 10 October
Rotary Newsletter | 10 OctoberRotary Newsletter | 10 October
Rotary Newsletter | 10 October
 
Uk recovery walk & conference 2014 brouchure
Uk recovery walk & conference 2014 brouchureUk recovery walk & conference 2014 brouchure
Uk recovery walk & conference 2014 brouchure
 
Wct annual report 2014 15
Wct annual report 2014 15Wct annual report 2014 15
Wct annual report 2014 15
 
Wct annual report 2014 15
Wct annual report 2014 15Wct annual report 2014 15
Wct annual report 2014 15
 
CDDSCI Local Life December 2014_Digital Edition
CDDSCI Local Life December 2014_Digital EditionCDDSCI Local Life December 2014_Digital Edition
CDDSCI Local Life December 2014_Digital Edition
 
The Bridge Magazine - Lent 2019
The Bridge Magazine - Lent 2019The Bridge Magazine - Lent 2019
The Bridge Magazine - Lent 2019
 
Northern Ireland Newsletter - Spring 2015
Northern Ireland Newsletter - Spring 2015Northern Ireland Newsletter - Spring 2015
Northern Ireland Newsletter - Spring 2015
 
goodwedo
goodwedogoodwedo
goodwedo
 

CDDSCI Local Life August 2015 Digital Edition

  • 1. The newsletter for British Red Cross volunteers and staff in Cornwall, Devon, Dorset, Somerset & the Channel Islands Advocacy in action: Our team have continued to embrace the ‘difference our voice makes’ strategy, by lending our experience to support a new British Red Cross report ‘Not so straightforward: the need for qualified legal support in refugee family reunion’ in Parliament. On 15th July the CDDSCI refugee support services team helped launch a new report, calling on government to reinstate legal aid for refugee family reunion and calling for a simpler refugee family reunion process. The launch at the House of Commons, hosted by Daniel Kaczynski MP, brought together colleagues from the refugee sector, legal practitioners, MP’s, Lords, and other key stakeholders to discuss the report findings and critically, recommendations. A key part of the launch was an emotive speech by Tanya Nana, a user of our services in Plymouth. Jonathan Ellis, head of policy, research and advocacy thanked Service Manager Rupert Blomfield: "A big thank you for your great support for our Parliamentary launch of our new refugee family reunion report. We are so grateful to you for your support in working with Tanya so that she could deliver such a powerful speech at our event and show the human need for the changes that we are promoting. I know that this took a lot of your time but we really value your support”. Alex Fraser, head of refugee support and international family tracing, added his appreciation: "just wanted to say a huge thank you to you and the amazing Plymouth crew. Yesterday was the organisation at its best - true collaboration. Tanya is one of most courageous people I have ever met - the power of her brave testimony cannot be described in words - but Daniel Kaczynski's commitment is evidence of the impact it had on those present." Family reunion work has been getting busier by the day and the team have been successfully bringing families back together by helping them navigate the complex paperwork and supporting them throughout the process. Meanwhile in Jersey, following a successful on- going Advocacy project lead by Karen Painter at Le Rocquier Secondary School, the Year 9 students collaborated with A level media students from Jersey College for Girls, producing a film to raise awareness of the work of the Red Cross both globally and locally. This film demonstrated a clear message to audiences, which have included local politicians, the Lieutenant Governor (Queen’s representative) and the Bailiff of Jersey, that young people are engaging in our resources and developing skills that will enable them to become more active humanitarian citizens. Please take a look at the resulting video which can be viewed online at https://vimeo.com/127936766. The project on Jersey has been supported by UK based refugee service volunteers, staff and service users who shared their experiences. Like all our operational teams, a huge amount of effort and expertise from a small team of people, is making a massive difference to many people in crisis, so a big thank you to everyone involved. On page 2, read about how the team are supporting people facing ‘indefinite detention’ in Dorset... August2015 Above: The launch team included the CDDSCI refugee support services team and service user Tanya Nana, who talked about her personal experience of the family reunion process. For more info and to read the report visit: http://www.redcross.org.uk/About-us/Advocacy/Refugees/Legal-aid-and-family-reunion
  • 2. Welcome to the summer edition of CDDSCI Local Life. As ever we are extremely busy with all sorts of exciting and valued work taking place – and once again we have had to produce a 12 page magazine just to try and fit everything in! Reshaping Our Work: Since the 16th June myself and various members of the Area Management Team (the AMT Roadshow) have visited some of the core offices to meet with staff and volunteers to talk about the Strategic Change Programme that is taking place in the British Red Cross. This work is fast moving and has the potential to significantly change the way the Red Cross looks and feels and it’s really important that people keep up to date with it and take the opportunity to get involved when that becomes an option later in the year. I fully appreciate it’s not always easy to get to a single planned event but am committed to coming out and talking to people whenever and wherever I can. If you’d like me to come to your office, your team/group meeting then please let me know. I’m also planning to revisit the offices, probably early in September, to update everyone, so keep an eye out for dates and times. In the meantime we are sending out email updates every Friday, if you aren’t receiving it please let Stephen know. If you are receiving it please share the content with your Red Cross colleagues and get in touch if you have any points to make. In the meantime I can only thank you for all your hard work and say well done for making a difference to so many people here in the South West and the Channel Islands. Sarah Gibson Operations Director, CDDSCI IN THIS ISSUE Page 4 Over £27k raised by London Marathon runners Pages 6 & 7 Pictures and events from around CDDSCI in 2015 Pages 8 & 9 Special poems, events and fundraisers help mark Channel Islands Liberation 70. Page 10 Staff newcomers and some fond farewells.. Page 11 Trainers see things differently… how some expert advice can help us be more inclusive. Welcome to the August 2015 Edition of your Red Cross Local Life Page 2 ThankyoutoallvolunteersandstaffwhosuppliedimagesandcontentusedinthiseditionofCDDSCILocalLife. SGibson@redcross.org.uk T: 01823 273721 Are you a tweeter? Follow: In June, Dorset Refugee Support volunteers were nominated for the Mayor of Bournemouth’s ‘Volunteer Group of the Year’ award. It was a hard choice as there were many amazing volunteer groups nominated and sadly we didn't come out top, but all nominees were recognised with a certificate for their amazing contributions. Pictured left is lead volunteer Usha Khatun (centre) receiving her certificate from the Mayor of Bournemouth Chris Mayne. Well done Usha and thanks again for all that you do to support people in crisis.
  • 3. Page 3 In October 2014 a new Immigration Removal Centre, housing over 500 men, opened on Portland (Dorset), at the site of The Verne prison. With a throughput of over 10,000 vulnerable people per year, the humanitarian action team is piloting several projects to improve the emotional and physical wellbeing of those detained, as well as advocating on their behalf with the authorities on humanitarian grounds where appropriate. We also provide the International Family Tracing service, and have run training sessions for 140 prison staff. The detainees are not criminals and yet face harsher conditions than prisoners as they face an uncertain future and do not know how long they will be detained. Whilst the majority spend less than 3 months inside, some are detained for much longer and in some cases, for years. The UK has the worst record in the EU in its practise of indefinitely detaining people for the purpose of immigration. As one detainee reported “I am not the one suffering, it is my wife and children that suffer most, as I cannot see or support them, and have no idea whether I will see them again or be deported”. There were 160 suicide attempts across the 11 detention centres in the first quarter of 2015. This is one of the most demanding and challenging pieces of work undertaken by the Humanitarian Action Team to date in CDDS, but we have a dedicated team of trained staff and volunteers who are refusing to ignore people in crisis. Back in February we reported about the work of volunteers Diana Webb and Shirley Wallace in administering and looking after the interests of a legacy left by Webber Andrews, that has been benefitting Minehead residents for over 45 years. In May, Diana and Shirley were nominated to attend a garden party at Buckingham Palace with the Queen in attendance. Diana describes their Royal day out… “Never did we imagine that the 20th May 2015, would be such a day to remember! With our outfits chosen and train tickets bought, myself and Shirley were on our way to enjoy an early lunch and to join several thousand other invited guests queuing outside the gates of the palace. The day was sunny, warm and breezy which were ideal conditions for touring the gardens. There were numerous scented shrubs to admire accompanied by the royal ducks and ducklings waddling around our feet. The tea, served from a large marquee, was delicious, dainty and copious in choice. At 4pm the Queen arrived, together with the Duke of Edinburgh, the Duke of York and several other members of the royal family. We were perfectly placed for a close view of them all as they paraded across the terrace, with the Queen looking her usual radiant self in her oatmeal outfit. The bands of the Royal Marines and the Royal Artillery played musical selections which completed the perfectly magical atmosphere. The Queen, and her entourage, left their Royal Tea Marquee at 5.45pm affording us with yet another close view of them all. The spectacle was further enhanced by the presence of colourful uniforms of the Queen’s Bodyguard of the Honorable Corps of Gentlemen-at -arms and the Yeomen of the Guard. Shirley and I are so grateful to have been given the opportunity to represent Somerset. Our work administering the legacy left by Mr Webber Andrews will continue, albeit in a rather different guise as we progress with the new emphasis of helping the elderly of Minehead with the newly formed ‘Support at Home’ project.” Indefinate detention: James Piriou reports on our response Volunteers Diana Webb and Shirley Wallace attend Buckingham Palace Pic Below: Diana and Shirley near Buckingham Palace Contact James Piriou for further information: jpiriou@redcross.org.uk
  • 4. The British Red Cross Dorset Fire and Emergency Support Service launched on 20 May 2010 and in five years their dedicated volunteers have helped over 350 households affected by crises such as house fires and flooding. Volunteers and staff marked the occasion with a special ‘birthday’ event at the Springbourne Fire Station in Bournemouth. Thirty people attended the event including representatives from the police, the Borough of Poole Emergency Planning Team, Streetwise and Bournemouth University. Klara Downing, ER Co-ordinator for Dorset, explains: “We have an amazing bunch of dedicated volunteers of all ages who offer their services 24/7 to help local people deal with house fires, flooding and other emergencies. We also have an excellent partnership with Dorset Fire and Rescue Service, other ‘blue light’ services and the local authority. Our volunteers offer practical support but sometimes it’s a listening ear and a cup of tea that’s just as important.” Could you volunteer for the service? Call Klara on 07702 803585. Dorset celebrate 5 years of Emergency Services Support Page 4 When Rob Barclay signed up for the London Marathon this year as a personal challenge to mark ten years in remission from bone cancer, he never imagined he would raise £27,000 for the British Red Cross. But after announcing his intentions Rob, who is originally from South Brent in Devon, was heartened when wife Carrie, younger brother Andrew, best-man Rob Speakman, and four other friends said, ‘me too!’. The ‘Magnificent Eight’ went on to raise more than £1,000 per mile this April, through a combination of sponsorship and special events – with the money helping the Red Cross make a huge difference to people in crisis. Diagnosed when he was just 22, Rob underwent surgery and months of chemotherapy treatment to overcome the cancer in his arm. His mother, Bobbie Barclay, who is President of the Red Cross in Devon, explains: “It was during that time that Rob set himself the goal of running the Marathon as something to focus on and a way of getting through. It was an awful time, but they say that out of something horrible comes something good.” “I may be biased, but Rob is a delightful man and in a way I think that his journey has made him a better person.” When he completed the race in 2006 Rob raised over £7,000 so he was astounded and delighted to raise the £27,000 total this time. He says: “2015 is a big year for me. It represents the ten-year anniversary of my cancer diagnosis, my chemotherapy and (thankfully) the start of my ten years (so far) in remission. To celebrate the fact I’m very much still here, I thought I would once again run the London Marathon – again for the Red Cross. Thank you to everyone who donated for this worthy cause. Many people initially diagnosed with bone cancer don’t get to have ten year anniversaries so I was running for them as much as for me, my family and the Red Cross and the people they support.” Bobbie, who has been a keen fundraiser for the Red Cross for 25 years and Devon President for the last six, is very proud of what the team has achieved. “Rob has always been very positive and this is another example of that,” she says. “The amount of money the team has raised is remarkable and it is going to such a fantastic cause.” The team were greeted at the finish line by Red Cross chief executive Mike Adamson and director of fundraising Mark Astarita OBE. Congratulations and thank you to the ‘Magnificent Eight’! Pic: Six of the team members at the start line from left to right: Adam Rutter, Rob Speakman, Carrie Barclay, Rob Barclay (with headband), Andrew Barclay and Richard Hull. ‘Magnificent 8’ raise over £27,000 running the 2015 London Marathon
  • 5. Dear Volunteer, As colleagues working on the front line, you will be acutely aware that the current deep financial crisis in the UK has increased levels of vulnerability amongst the people that we support. A national programme has been put in place by the British Red Cross to help people in financial crisis through Refugee, Independent Living and Emergency Response Services. Across the UK the priority is to introduce a “national offer” for our service users in financial difficulty, enabling them to increasingly and consistently access:  Food parcels  Free clothes and household goods  Information on benefits and grants available  Information on the energy grants, benefits and payment schemes. The Executive Leadership Team has approved a national programme in 2015 to build national partnerships with organisations that can contribute towards meeting the financial hardship of BRC service users through advice, tools and practical assistance. The key national partners are:  The Trussell Trust – over 400 food banks across the UK.  Turn2us – Tools and information on welfare benefits and grants available to individuals experiencing financial hardship  The Home Heat Helpline – Advises people worried about their energy bills and keeping warm in winter.  The British Red Cross has also a shop voucher scheme to use in our own retail shops for people needing essential clothes and household goods. Our area team managers and members will have the necessary information with regards to our national partnerships to help volunteers or staff who have identified any of our service users requiring financial help. Thank you and regards, John Colverson OTHER NEWS British Red Cross is voted in as Co-Op charity partner A big thank you to all Co-operative Group members and staff in the area for helping award BRC funding for 2015/16 to help tackle loneliness in the older population. We look forward to bringing you news of the impact this partnership will have. Volunteers needed for Support at Home service in Poole. A new service is coming to support people to regain their ability to live independently after a stay in Poole Hospital, Dorset. We're hoping to get the service up and running September/ October so would be keen to hear from volunteers now who could help give vital support to people in crisis. If you or someone you know could help please contact 01202 263132 for more details. Mobility Aids back at Burnham-on-Sea Following closure of the mobility aids outlet in Burnham-on-Sea, Somerset, we are now providing local access to the community via a ‘pick-up and drop-off’ point in the town. The service is by appointment and accessed by calling the Taunton service on 01823 273746. Page 5 Responding to the financial crisis: A letter to volunteers from John Colverson - Financial Crisis area lead and Cornwall Volunteer Council Chairman. Another way everyone can support people in their financial crisis, is to help out at the Food Collections that BRC support in partnership with food bank charities. Pictured left are Fiona Pearson and Helen Osborn who volunteered in Dorset at the Fareshare food drive in July, alongside Ella Coates. Helen says: “customers were extremely generous and we were able to fill two trolleys in the two short hours we were there!”.
  • 6. Page 6 Aroundtheareainpictures... CDDSCI Area Forum 2015…. Above: Taunton staff give a warm welcome to BRC Nepal Country Manager, Helen Brown, on her around the UK fundraising/ awareness motorbike challenge. Above: Ahead of the general election the Plymouth office hosted prospective parliamentary candidates, to ask them to show commitment to BRC top priorities. Below: Helen Osborn and Ella Coates encouraging cake sales in Dorset for Red Cross Week. Above: Cheryl Murray plays casualty at a Somerset Adult Education volunteers and staff learning day. Below: Refugee service co- ordinator Waleed Abdallah, sent us this picture from the Refugee Week International Fashion Show held in Plymouth. Below: Another from Waleed, taken at the Calstock Trip and Fun Day for Refugee Week, which took attendees from Plymouth supported by Red Cross volunteers & staff.
  • 7. Page 7 EFAatDartmoorTenTors2015…. Above: Jane Moorshead and Win Willis present an Outstanding Service Award to Joyce Le Tocq and a Distinguished Service Award to Sheila Ellis, at the annual Red Cross Fete on Guernsey. Above: Gerry Wells-Cole sent us this picture from the Somerset Red Cross fundraising ‘Musical Steam & Cream Tea Express’ event on the West Somerset Railway. Above: A learner gains new Everday First Aid skills, at a session arranged by Sara Hodges in Dorset. Muntsy’s Community Group (for adults with additional needs) said: ‘We’ve never seen first aid delivered in such a creative way’ Above: Deborah Fisher and Torbay service co-ordinators Sharon Woodhams, Emma Swanton and Caroline Parker outside the relatively new office base in Torquay.
  • 8. Page 8 Anne Deane from Sturminster Newton, Dorset, has been awarded an MBE for her 45 year volunteering commitment to the British Red Cross. Anne, a mother of three and grandmother of ten originally trained as a children’s nurse but always made time to volunteer for the Red Cross working hard to support the rural communities she was part of. She joined the Red Cross in 1968 while living in Hampshire and continued to volunteer for the charity when she moved to Dorset in 1987, taking responsibility for the youth group in Sturminster Newton. In 1994 she became Red Cross centre organiser in Sturminster Newton, and she’s also a founding member of the Dorset Red Cross volunteer council. In 1993 Anne qualified as a first aid volunteer and has attended hundreds of events locally and as far afield as Badminton Horse Trials and the Olympic sailing events in 2012. For the past fifteen years Anne has used her skills and experience to teach first aid and lifesaving techniques in schools throughout Dorset and to hundreds of members of the general public around the county and further afield. Throughout the past 27 years Anne has also raised thousands of pounds as a fundraiser for the Red Cross in Dorset, organising open gardens and concerts and collecting money in her village during Red Cross Week each May. Anne holds the Red Cross Badge of Honour for Devoted Service. Anne says: “I kept looking at the letter to make sure it was genuine. I couldn’t believe it. I had no idea it was coming at all. It was a total surprise.” Anne’s daughter Sue Mackinnon says: “Mum’s commitment to the Red Cross over the years is amazing. She started in 1968, the year my brother was born, and he would be taken along with her in his carry cot. Through volunteering she has always demonstrated a desire to use her gifts to help others. With a cheerful disposition and winning smile she is able to reach out to people to encourage them to develop their own competence in new experiences and to ensure everyone with whom she works feels valued and needed. She has dedicated her life to a sustained, unstinting effort to help others and her example has been an inspiration to me and my whole family. I’m also a nurse and volunteer in my local community and my youngest son also joined the Red Cross as a first aid volunteer, so even the grandchildren are following in mum’s footsteps.” Sara Hodges, Adult Education Co-ordinator in Dorset, who has worked with Anne in the past says: “Anne’s a great first aid trainer and has also committed so much to providing first aid at events and fundraising. She’s so giving and always willing to help in whatever ways she can. She is so integral to her local community and always comes to us full of ideas for how we can reach vulnerable people. She has a passion for making things better and she fully deserves this honour”. Congratulations to Anne from all of us in CDDSCI. Volunteer Anne Deane awarded MBE in Queen’s birthday honours... OCCUPATION This is a poem by Aliyah and Ieva, age 11 pupils at Grouville School, Jersey. The poem, describing what the Red Cross SS Vega shipments meant to people, has been read on radio and won their age group in the Liberation Day poetry competition... Scavenging for food, In the occupation. Hungry and desperate, Hoping for Salvation. Islanders shivering cold, German domination. Barely getting by, Suffering population. No news, no talk, no hope, No communication. Not a sound heard, A life in isolation. An island slowly dies, Edge of starvation. Bringing relief, the Vega, Makes Jersey its destination. Is it a dream ? Is this our jubilation. Hoping for food and supplies, Finally our Liberation. ©Sue Mackinnon
  • 9. Page 9 The Channel Island states of Jersey and Guernsey have been marking the 70th anniversary of Liberation with the Red Cross playing an integral part of, and the chosen charity at various events. The communities are incredible supporters of the British Red Cross. Here’s just a handful of highlights so far in 2015… Right: In Guernsey, we took part in the Hafenschloss Re-enactment day, which demonstrated what wartime life was like for both islanders and the occupying forces. Service co-ordinator Jane Moorshead explained: “We displayed today’s British Red Cross appeal posters, attached to suitcases used by Guernsey people evacuated to the United Kingdom in 1940”. Jersey and Guernsey mark a special year... Bev Dallas-Chapman (Senior Community Fundraiser) delighted with the efforts of St. Helier Parks and Gardens Team, who created this BRC flower bed to show us their support. During the German occupation of the Channel Islands during World War II, many residents of the islands were arrested and deported to Bad Wurzach in Germany. Red Cross volunteers accompanied ex- internees on an emotional visit back to Bad Wurzach which, post war, formed a twinning with St Helier (capital of Jersey). Our volunteer team worked so hard to ensure that everyone was where they wanted to be and were happy and safe, getting people on board buses, getting their luggage, pushing wheelchairs, assisting and chatting with everyone (pictured right). We were honoured to be asked to assist and were thanked by the Internees Committee, the Twinning Committee and the internees themselves. We have also received over £600 in donations from those internees and their families so far, which we really appreciate. Our colleagues in the DRK (German Red Cross) in Bad Wurzach, assisted us on a trip to Lindau and helped source wheelchairs for those who had mobility issues during the trip. We have a fantastic relationship with our colleagues there, which goes back to our 2013 ‘Bad Wurzach and Back’ cycle challenge. Left: At the start of Red Cross week, we were the chosen charity at the Barclays Jersey Boat Show. We held collections at the major event, with around 30,000 people visiting over the bank holiday weekend, as well as being the beneficiary of dinners, events and ‘rubber duck’ sales!
  • 10. Debbie Braiden has joined the Emergency Planning & Response team as ER Co-ordinator for Devon and Somerset. Debbie already worked for BRC in the Kent & Sussex area and we’re pleased to welcome her to the South West. Mike Ward has joined the Emergency Planning & Response team as ER Co-ordinator for Cornwall, replacing Richard Williams who left for pastures new at end of July. Rich will be missed and we send a massive thank you to him for all his hard work in Cornwall. Helen Osborn has moved to a new role in Dorset as Refugee Services Co-ordinator. Maria Stevenson started her role earlier this year at the busy Plymouth office as Administration Assistant alongside Phyllis McNally. Tim Hills and Steve Williams have joined the Mobility Aids Warehouse Team based at Exeter. Bev Jakes has joined the team based at Poole Hospital in Dorset providing assisted discharge support. Claire McMahon - joined Mia Dawson’s Youth Education team in Spring, as Youth Educator for Torbay, based in Torquay office. Sally Venn has returned to BRC in the Somerset Independent Living Team as Service Co-ordinator. This completes the team now that Clare Meaden is co-ordinating a new Support at Home service in Minehead, funded from the Webber Andrews trust (see page 3). Sue Ferguson has been appointed as BRC Vice-President for Cornwall. Sue is an existing volunteer and will be a great asset to activities. Richard Swann has decided to step down from the Volunteer Council Chair role in Dorset. Thank you Richard for all you’ve done. Newcomers and changes... Cliff Sutton retires - his thoughts on 16+ years Red Cross career and the future Mobility Aids driver Cliff Sutton retired from the Red Cross earlier this year just short of 17 years. During this time Cliff saw many changes in the Red Cross and in the changing needs of people in crisis, which took him down a few different roads (literally!). Former carpenter/joiner Cliff explained: “My first role with BRC was as a minibus driver in Sidmouth (3 days a week) taking elderly residents to a day centre run by the Red Cross, where they could have a chat, lunch and much valued companionship. Seeing the direct impact this made to those people was a highlight of my career”. When funding sadly came to an end for this service after 2 years, for a time he worked doing pick up and drop off of donated goods, then started full time in Mobility Aids. Covering Devon & Cornwall, he could be covering between 500 and 1000+ miles in any week! Cliff said “I’d like to see BRC do a lot more visible promotion of the service such as wheelchair loans. Dedicated buildings for MA storage and delivery, and better return of loaned items could improve access”. Cliff also put his driving experience into use during two major emergency responses in recent years. During the severe Gloucester floods he helped us reach stranded residents with provisions supplied by Tesco. Cliff remembered “What struck me is you’d have one side of a street completely inundated by water, and the other side clear. People were so grateful for our support so it felt really worthwhile”. He also got to drive the BRC Unimog during the pro-longed flooding in Somerset, helping get fuel and provisions to desperate residents. Cliff has lots to occupy his retirement including a road trip around Europe commenting “I don’t know how on earth I had time to go to work!”. Thank you Cliff for the difference you made to people in crisis. Page 10 Pic: Staff from Independent Living team wish Cliff well in Exeter. May 2015. Left to right - Byron Cousins, Cliff Sutton, Jason Garner, Deborah Fisher, Claire Tomlin, Judith Badger, Jane Williams and John White. With thanks to Jonathan Hill for the update & photo. Eleanor Morris retires from Sherborne shop after 15 years of dedicated volunteering Eleanor Morris joined the Red Cross shop in Sherborne, Dorset back in 2000 when it opened, and is one of their longest serving volunteers. Eleanor is pictured right with Sherborne Red Cross manager Elaine Pitts and assistant manager Jane McWilliams, receiving her retirement gifts. Eleanor is highly regarded and will be missed in store. Thank you for all your hard work.
  • 11. Page 11 September is British Red Cross People Survey time and we really need your participation, to ensure the opinions of volunteers and staff from CDDSCI are well represented. The survey is an opportunity for you to feedback and indicate your satisfaction levels on subjects including strategy, management, communication, culture and technology - some of the things that can affect how well we perform our roles. It’s also important to indicate and highlight the things we do really well, what things motivate us to work or volunteer for the Red Cross and enable us to give the best support we can to people in crisis. Results from the survey are collated and used to help shape the way we work, and try to make things better if needed. Here’s a couple of examples of how your feedback from the last people survey in 2013 has made a difference at a local level: People Survey 2015 is coming 14th Sep... People said we want the “leadership to come and have conversations with staff” and be “more visible to volunteers”. This is understandably difficult in CDDSCI, that covers 4 large rural counties and 2 island states, so what we did was set up ‘roadshows’ across the area, open to all volunteers and staff, attended by our Operations Director Sarah and other area management, to share updates, have open conversations and answer questions face-to-face. We held 7 of these across the area in 2014 and 6 so far in 2015. This type of event helps people attending get to know the whole team better, share information both ways and get more accurate information about changes - find out what’s happening but more importantly help understand why it’s happening. We also welcomed BRC Chief Executive Mike Adamson to our Area forum in April 2015, which gave many volunteers and staff the chance to discuss issues from the wider perspective, as well as engage with local senior managers and teams. People said we need to “Provide information to volunteers about who the managers are, what they do and where they are based, and to communicate better with staff and volunteers”. We produced a new CDDSCI Area Guide with information and contact details for all our managers and teams, as well as key regional staff, safeguarding teams and retail outlets. This was loaded onto RedRoom along with updated staffing charts and both are updated regularly. A one page ‘info-graphic’ was also designed giving a quick reference to facts about the area and the work we do. More guides are in development. We now provide more frequent updates about the work we do and area developments, producing Operations Director Newsletters, a digital version of Local Life magazine, posting news on Twitter (@CDDSCIRedCross) and by sending regular ‘Friday email updates’, which collect both local news and cascades of information from ‘up the line’. The Roadshows are also providing more opportunities for face-to-face communication. Please take part in the 2015 People Survey - your voice matters!
  • 12. Page 12 cddsci@redcross.org.uk Stephen T: 01823 273727 NEXT ISSUE: Please send us your stories! Upcoming Dates for your diary The next issue of Local Life will be in December 2015 - deadline for articles 16/11/2015 please. If we don’t know about it, we can’t print it - so if you have any letters, photos, diary dates/reports or news you’d like to share in the next edition of Local Life, please send any text and photos to: Trainers see things differently... As you know one of the British Red Cross values is ‘inclusive’ and Somerset trainers and educators saw life from a series of different perspectives, at a joint team meeting earlier this year. Saskia Pearlstone from charity Somerset Sight, was invited to give suggestions as to how we could better assist those with visual impairments in our training sessions. She brought along a selection of spectacles which could replicate various sight impairments such as glaucoma, tunnel vision, and diabetes related eye conditions. Trying on these glasses allowed our trainers to understand what it feels like to suffer from a sight impairment and have to cope with day-to-day activities. Saskia explained that everyone’s impairment affects them individually and that trainers should ask what needs to be done to help them achieve their learning objectives, before they begin the training session. It might be something very simple, such as providing enlarged photocopies - only the individual would be able to tell us. She also explained that only 3% of blind and partially sighted people read Braille. Pictured above (right) is trainer Richard Hulbert, trying to sort change for the bus, whilst ‘suffering from macular degeneration’. In the background (left), Pauline Harrison tries to read aided by a magnifying glass to help with tunnel vision, whilst Alison Tucker (centre) discusses the suggestions. Open Garden - Poppy Cottage, Cornwall Sunday 6 September: Poppy Cottage, Ruan High Lanes, Truro, Cornwall TR2 5JR. 2.00pm to 5.30pm. £3.50 per adult, under 16’s free. Homemade cakes and teas will be served. By kind permission of Tina and Dave Primmer. Open Garden - Glebe Court, Somerset Saturday 12 September: Glebe Court, West Monkton, Taunton, Somerset TA2 8QT. 2.00pm to 5.00pm. £4.00 per adult, under 16’s free. Dogs on leads are welcome. By kind permission of Mr and Mrs Pugh-Thomas. Volunteer Information Morning, Somerset Saturday 10 October: Burnham & Highbridge Community Centre 5, Berrow Road, Burnham-On-Sea, Somerset, TA8 2ET. 10am to 12noon. Open to existing and ‘potential’ volunteers. For more details call Sarah Washington on 01823 273713. Lulworth Country House Fair, Dorset Thursday 15 October: Lulworth Castle, East Lulworth, Wareham, Dorset BH20 5QS. 10th year of this fantastic event - why not get some great crafts and gifts for Christmas? With thanks to Patron Sally Weld. Cornwall Volunteer Celebration, Bodmin Saturday 17 October: Invitation from the Volunteer Council to all Cornwall volunteers. Award presentations, light refreshments provided. 12.00 to 3.00pm. At Cornwall's Regimental Military Museum, The Keep, Bodmin PL31 1EG. Staff & Volunteer Council Conference Saturday 24 October: Best Western Hotel, Tiverton, Devon. 11.00 am start, approx. 4.00pm finish. Contact cddsci@redcross.org.uk or call Stephen on 01823 273727 for info. Bridgwater Carnival, Somerset Could you help? We’ll be doing our usual fundraising collections during this amazing festival of huge illuminated / animated floats and incredible costumed walkers on Saturday 7th November. If you could help collect whilst absorbing the atmosphere, please contact Sarah Washington on 01823 273713.