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The Good We Do
2014 Social Accountability Report
Table of Contents
Ingleside Vision, Mission and Values
Ingleside Social Accountability Members
A Message from the
Board Chair and the President and CEO
2014 Social Accountability Summary
Habitat for Humanity at Maple Hill - Gaithersburg
Ingleside Women’s Board Going Strong
Providing Lunch for Children with No Where to Turn
Westminster Chef Gives Back to Her Jamaican Heritage
Parkinson’s Support Group Meetings
Become Annual Event
Ingleside Board Member
Offers Future to Local Students
The Penny Pantry
Makes a Difference at Local Food Banks
SwingTime with Myles Music Making a Difference
When Freely Given, Kindness Grows
Residents Reaching Out Offering Healing and Hope
Sharing an InnateTalent
2014 Ingleside Community Partners
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
THE GOOD WE DO | 2014 Social Accountability Report p. 3
Note: Individuals in articles and photographs
within this report in no way correspond to
the receipt of charitable care.
2014
Boards of Directors
Chairs
Mr. Robert Fri
Jan - Oct 2014
Mr. Morgan O. Doolittle III
Oct- Dec 2014
Vice Chairs
Mr. Morgan O. Doolittle III
Jan - Oct 2014
Mr. Richard Riegel
Oct - Dec 2014
Secretaries
Mr. Charles Petty
Jan - Mar 2014
Ms. Beth Davidson
Mar - Dec 2014
President and CEO
Mrs. Lynn O’Connor
Mrs. Jane Angus
Mrs. Jane Campbell
Col. Dale Clark
Mr. Monroe Dickinson
Mrs. Jan Feldman
Mr. Jerry Hopkins
Ms. Sherry Hurley
Mrs. Shelley Jennings
Mr. Edward (Mike) Kelley
Dr.William Leahy
Mr. Karl Mattison
Ms. Mary Lynne McKenzie
Mrs. Joan Sharkey
Ms. Robyn Stone
Mr. Hans Wyss
INGLESIDE
Vision
Ingleside leads the way by creating diverse
and enriched opportunities for seniors.
 
Mission
Ingleside provides strategic and
operational leadership that enables
our affiliates to excel in their missions.
 
Values
Accountability
We take ownership of our actions and
decisions.
Respect
As a spiritually rich organization
we treat each other with integrity as we wish
to be treated.
Innovation
We embrace and strive for
creativity and change.
Stewardship
We are responsible and conscientious
guardians of our resources and assets for the
benefit of our residents and
the larger community.
Excellence
We strive for the
highest level of performance and satisfaction.
THE GOOD WE DO | 2014 Social Accountability Report p. 4
2014
Ingleside
Social Accountability
Committee Members
Co-Chairs
Mrs. Lynn O’Connor
Ms. Louise Winfield
Members
Ms. Patricia Butler-Burkart
Ms. Diana Cirone
The Rev. Dawn Haeger
The Rev. Dr. Ruth Kent
Mrs. Bunty Ketcham
Mr. Robert Lancelotta
Ms. Susan Lasher
Ms. Elizabeth Leeman
Mr. George Marling
Mr. Raymond Mountain
Ms. Dee Pekruhn
The Rev. Richard Thayer
Ms. Dusanka
Delovska-Trajkova
Ingleside
Social Accountability
Committee
Preamble
The Ingleside
Social Accountability Committee
represents the three CCRCs of
Ingleside at Rock Creek,Westminster at
Lake Ridge, Ingleside at King Farm.
and the Westminster Ingleside
Foundation serving as the
Social Accountability arm of Ingleside.
Vision
We are three spiritually rich retirement
communities committed to serving the
greater good.We celebrate
relationships of service across our
communities, trusting that our vision
will undergird and lead our social
outreach and actions.
Mission
We contribute to the quality of the
spiritual, social, emotional, financial,
and vocational lives of our residents
and of persons and groups in our
neighboring communities.
THE GOOD WE DO | 2014 Social Accountability Report p. 5
THE GOOD WE DO | 2014 Social Accountability Report p. 6
Dear Friends
Each day residents and staff from the Ingleside: Ingleside at Rock Creek,Westminster
at Lake Ridge, and Ingleside at King Farm, are engaged in making a difference in the
lives of others, both on and off our campuses. To celebrate our success we offer you
The Good We Do, our annual social accountability report. Our report includes much
more than facts, figures, and the economics and quantitative measures of how our
communities give back. The heart of The Good We Do is in the stories, small snippets
of how we affect the daily lives of our friends and neighbors, both on and off our
campuses. For those situations, an exact dollar value is impossible to measure, yet the
joy the volunteer receives for giving, and the gift received though our engagement
enriches lives, having lasting impacts.
The “We” is the collaboration of residents, staff, and families who look outside the
box, outside our walls and windows. We are identifying needs and concerns taking a
toll around us and taking actions to create change and build relationships addressing
these areas. Its’ nothing new at Ingleside, here we call it engaged living and it happens
every day.
Lynn O’Connor Morgan O. Doolittle III
President and CEO Chair
THE GOOD WE DO | 2014 Social Accountability Report p. 7
2014 Social Accountability Summary
Benevolence
During 2014, we shared our signature services of compassion, extraordinary healthcare and
community with approximately 800 residents. Some residents had outlived their resources
and as a result were unable to pay their full cost of care. To that end, Ingleside provided
almost $1.8m of charitable care for these residents so that they may remain in the place they
call home.This charitable care comes through direct benevolence or by subsidizing the cost
of programs like Medicaid. Ingleside at Rock Creek, Westminster at Lake Ridge, and
Ingleside at King Farm are grateful to be able to provide for others in their time of need.
Employment
The ministry of Ingleside at Rock Creek, Westminster at Lake Ridge, and Ingleside at King
Farm would never be possible without the competent, caring employees found throughout
the organizations. In total, Ingleside employed 924 individuals, paying almost $23m in total
wages; including almost $3.0m in health insurance premiums and an additional $262k in
retirement benefit expenses.The employees of Ingleside bring comfort to our residents on a
daily basis. It is a great privilege of the organization to offer that same sense of security to
those we employ.
Volunteerism
Our communities, along with its employees and residents, donated $1.464m worth of
support, in donations of time and service during 2014. Ingleside supports organizations that
not only serve the aging population, but also the many other viable organizations within the
broader community.The diversity of our employees and residents affords us the opportunity
to expand our boundaries well beyond the walls of our existing communities. As an
organization, Ingleside greatly values this service to others.
AnotherYear of Passion for the Community
In summary, 2014 exemplified the passion and purpose within Ingleside. We are greatly
proud of the fact that we were able to contribute a total of more than $3.25m in charitable
contributions to the many people and organizations in the greater community whom we
serve.We are grateful for the opportunity to be a part of so many lives and we look forward
to continuing our ministry of service well into the future. Simply put,“we are here to serve”.
Habitat for Humanity at Maple Hill - Gaithersburg
By Diana Cirone
Last year, staff and friends of the Ingleside at King Farm Community and the O’Grady
Companies, Inc. collaborated with Habitat for Humanity Metro Maryland (HFHMM), to
help build fully affordable homes for Gaithersburg Maryland families.The project,The
Maple Hill Townhome Community was HFHMM’s first new-construction project since
2008. Diana Cirone, Director of Life Enrichment Ingleside at King Farm, led staff as
they provided much needed construction labor over three days and a donation for
materials, with a combined valued at over $8,500.
From the very beginning of Habitat, volunteers allow the build process to continue
while keeping costs at a minimum. Jeffrey Dee, of HFHMM shared “The three days
that we were able to have groups from Ingleside at King Farm volunteer with us were
critical as they helped us in the final stretch of the project—preparing the driveways,
cleaning the houses, caulking the windows/sliding doors, etc.We are really grateful for
their help and the end result is a thriving community where 19 families have
purchased their homes and are building a new community.”
THE GOOD WE DO | 2014 Social Accountability Report p. 8
Cover, left to right: Keith O’Grady, Heidi Hudson, Chelsea Gottleib,
Diana Cirone,Tiffany Proctor, Seghen Haile, Chris Shrader, and Milton Saravia.
Ingleside Women’s Board Going Strong
By Justin Martucci
At the Ingleside Women’s Board meeting in January, one President began the
meeting, but a different President brought it to a close. Joan Sharkey, who served as
the Ingleside Women’s Board President for four years, reached the end of her term
limit with that meeting, and so the torch was passed to newly elected President,
Elizabeth King.
The Ingleside Women’s Board was established over a hundred years ago to run and
oversee the original Presbyterian Home of the District of Columbia. Its legacy
continues today as an organization that serves and advocates for residents in Ingleside
at Rock Creek Assisted Living and Health Care Center both to management and the
Board of Directors.With the upcoming construction of new buildings for Assisted
Living and Nursing Care taking place over the next several years, it is clear that the
role the Women’s Board will be as important as ever.
Since stepping into their positions, Elizabeth and Joan have worked tirelessly for a
smooth transition, and Joan has continued to co-chair the Committee for the Silver
Tea and Gala, a massive, annual fundraiser benefitting the Ingleside Resident
Supporting Fund. Both women are acutely aware of the challenges ahead and the
Woman’s Board’s need to adapt with the changing times. Fortunately for Ingleside’s
residents, this 109 year old institution is in good hands as these women’s resolve and
dedication to the mission of the Ingleside Women’s Board remains undaunted.
THE GOOD WE DO | 2014 Social Accountability Report p. 9
Pictured left to right: Joan Sharkey and Elizabeth King.
Providing Lunch for Children with No Where to Turn
By Betsy Leeman
Each Monday at Ingleside at Rock Creek (IRC), staff and volunteers from our
Independent and Assisted Living communities meet to prepare nutritionally balanced
bagged meals for So Others Might Eat (SOME). Last year they made 2,600 meals that
included sandwiches, fruit, homemade desserts, and a drink. SOME’s mission reaches
out to the nearly 110,000 residents living in poverty in our nations’ capital. Helping to
feed the District is one of IRC’s largest community projects.
Prior to the Christmas holiday, IRC staff learned that DC students who normally have
breakfast and lunch at school would not have access to meals while the schools close
for the holiday. This insight led IRC staff to package special “kids” meals for delivery
via SOME, who in turn saw to it that children from South East DC did not go hungry.
IRC Chapel Ministries, led by Chaplain Ruth Kent generously donated funds to cover
the cost of food for this portion of our SOME service project. In total, volunteers
shared 897 hours and IRC provided more than $11,060 in resources helping to feed
hungry DC residents of all ages.
THE GOOD WE DO | 2014 Social Accountability Report p. 10
Pictured left to right:Tracy Truman; Bob Angus; Joyce Edson; Anne Mayfield; and Sandra Wolman.
Westminster Chef Gives Back to Her Jamaican Heritage
By Betsy Leeman
For the past 10 years,Andrea McDonald-Black,known as“Chef”atWestminster at Lake Ridge
(WLR) organizes a fundraiser for the local alumni Chapter of Merl Grove High School
(MGHS) in Kingston Jamaica. MGHS means a great deal to Chef who credits much of her
success to the education she received and the lasting friendships she formed while attending.
Last year, WLR was host to the event.
As Chef said,“It is more of a reunion than a fundraiser,as most of us Old Girls usually write a
check for scholarships and uniforms while others underwrite programs the local Chapter puts
on,like feeding the needy (the Breakfast Program),and the Christmas and Farm programs."
ThroughoutWLR,both residents and staff comment on Chefs’care and concern for others.
OutsideWLR is no different. At last year’s event,Chef,as President,accepted the Maryland
Governor'sAward for the Chapter's efforts and success.
“Engaged Living”is a way of life for residents and staff at our Ingleside communities. It is an
expression of reaching out beyond our walls for the good of others. Working together,
Inglesiders make positive change happen,and Chef is one of many doing so.
THE GOOD WE DO | 2014 Social Accountability Report p. 11
Pictured left to right: Lorna Robinson-Hunter; Joyce Taylor; Her Excellency, Aloun Ndombet-Assamba; Nadean Rawlins;
Amy Allen: Andrea MacDonald-Black: and The Dr. Reverend Elizabeth Watson.
Parkinson’s Support Group Meetings Become Annual Event
By Betsy Leeman
Support groups come in all shapes and sizes and often start from a necessity we have
for camaraderie, comfort, expertise, or a hand to hold when needed.The need for a local
group focusing on Parkinson’s disease at Ingleside at King Farm (IKF) is exactly what
happened at about six years ago when Nancy Tietjen and her late husband moved in.
With a real need for support and continued education around the disease, Mrs.Tietjen
and IKF staff began the Ingleside at King Farm/Rockville Parkinson’s Support Group.
For group members, the opportunity to talk and be listened to in a safe environment
with others facing similar daily experiences is priceless.The gifts of friendship and
camaraderie members offer each other are lifechanging. “The group has been and
continues to be an asset to King Farm residents and others who can find strength in
fighting the disease together,” said Jared D. Cohen, President and CEO of the
Parkinson Foundation of the National Capital Area (PFNCA.)
Mr. Cohen went on to say, “Nancy Tietjen is a wonderful volunteer that works so hard
to provide resources through the Ingleside at King Farm Support Group.” Last fall,
IKF hosted their fourth annual fundraising and awareness event to benefit PFNCA
raising $2,272.The event included warm-up exercises, speakers, and lastly the walk
around IKF.The Rockville City Council recognized the group for their work helping
caregivers, spouses and sufferers of the disease.
THE GOOD WE DO | 2014 Social Accountability Report p. 12
Ingleside Board Member Offers Future to Local Students
By Betsy Leeman
Dr.William (Bill) Leahy, a neurologist and Ingleside Board Member, believes in making
a difference.  Interested in both opportunities for disadvantaged youth and the need
for well-qualified home health care for the elderly and individuals with disabilities, he
founded the High School Home Health Education Foundation in 1998.  
Fast forward, to today, Ingleside at Rock Creek (IRC) and Ingleside at King Farm (IKF)
host Dr. Leahy’s program, and known as The Health Academy. The Academy will
provide education and training for Certified Nursing Assistants (CNA) and Home
Health Aids (HHA). Accepted students have access to transportation, books, tuition,
uniforms, and state exam fees at no cost to them or their families.
The Health Academy will collaborate with Woodrow Wilson High School in Northwest
DC and Gaithersburg High School. Students selected for the program will attend
classes after school followed by supervised practicums. Program graduates will gain
on the job experience and benefit from working with our residents, helping to make
them better CNA’s and HHA’s.
Dr. Leahy’s commitment to better services for our aging population and jobs for our
youth is a perfect example of Ingleside’s standard of excellence in action.
THE GOOD WE DO | 2014 Social Accountability Report p. 13
Pictured left to right: Lynn O’Connor, Dr.William Leahy, Carol Lassiter and Ann Schiff.
The Penny Pantry Makes a Difference at Local Food Banks
By Betsy Leeman
Many years ago, during the Great Depression,Volunteers of America began a project
called Penny Pantries. The project made it possible for people to buy food and
supplies purchased from a pantry for a penny a piece. Westminster at Lake Ridge’s
(WLR) Stephanie Barrows, Life Enrichment Assistant and volunteer and resident Mrs.
Helen Howze designed a project to help local food pantries. The concept, as Mrs.
Howze explains is to do something that everyone can participate in. She continued,
“We all want to help, and some people may feel that if they can’t give a lot it won’t be
helpful.The Penny Pantry project has changed that perception.”
Collection jars began popping up last spring around WLR. The message on the jars’
has initiated many questions from visitors, often followed by a donation. Residents of
both Independent and Assisted Living volunteer to count roll and weigh the coins.
Next, Assisted Living residents and staff visit their local supermarket to purchase food
for the pantries. Last year, Sacred Heart Catholic Church and St Paul’s United
Methodist Church received food donations. A monetary donation to SERVE was
made to purchase turkeys for holiday meals. The Penny Pantry reminds us that every
gift, be it a resident volunteering their time or a handful of pennies we have laying
around, makes a big difference to our greater community.
THE GOOD WE DO | 2014 Social Accountability Report p. 14
SwingTime with Myles Music Making a Difference
By Betsy Leeman
Myles Johnson has lived at Ingleside at King Farm (IKF) since 2009. Upon moving
in with his wife Ruth, along with their furniture and household things, Mr.
Johnson brought his love for jazz and his record collection with him. On the
secondTuesday of each month Myles carries his records to the seventh floor for
“Swing-Time with Myles.” While visiting with residents, he shares jazz standards,
and favorites from the 30’s, 40’s and 50’s, mixed in with some “Boogie-Woogie” also
popular during those years.
The program is very popular with residents. They really enjoy the music, and are
seen moving to the beat or tapping their toes," said Howlyn Cowan, Director of
Activities at IKF. Mr. Johnson added,“It brings residents back to a time when they
were having a good time.”
Researchers have long known that for people living with dementia or Alzheimer’s,
music can be transformative. For some, the music may trigger an emotional
memory, or a specific event. Ms. Cowan said,“Music always reaches one’s soul, and
the sound of music can make us come alive.” Mr. Johnson is one of many residents
who share their time, and talents to their friends and neighbors on a daily basis.
THE GOOD WE DO | 2014 Social Accountability Report p. 15
When Freely Given, Kindness Grows
By Betsy Leeman
Many years ago, Nancy Kaplan “adopted a social worker” through the Montgomery County
Commission on Social Services.  The first call she received was from a social worker who had
16 families in need of holiday dinners and Project Turkey began. 
As the project grew to feeding over a hundred families at a time, Nancy realized that the
recipient might need more than a turkey, breads, pies, and vegetables.  Off to the Dollar Store,
for the last of many items, Nancy put over 100 foil roasting pans in her shopping cart. Another
customer, curious about Nancy purchasing so many roasting pans, asked her what she could
possibly be doing with all those pans.  Nancy told her about her project and to her great
surprise, the woman thanked her, not because she was buying so many roasting pans, she
thanked her for bringing her family a turkey and food so that they could eat and not go
hungry!  Another grateful recipient shared with the Kaplan’s, that they had too much food,
and asked if it was okay for them to share their excess with others they knew, paying it
forward.
 
Today’s Project Turkey is so much more than she and her husband Alan ever imagined. Alan is
quick to add that they are just two of IKF volunteers for this project.  He pinpoints the
success of this project to the generosity of their fellow IKF residents. Last year over $5,000 in
grocery gift cards were purchased and shared with families in need. Other projects include
collecting school supplies and backpacks for local students who would have gone without. 
THE GOOD WE DO | 2014 Social Accountability Report p. 16
Nancy and Allan Kaplan
Residents Reaching Out Offering Healing and Hope
By Betsy Leeman
Ingleside at Rock Creek (IRC) residents volunteer in many capacities throughout Greater
Northwest DC, each service important and offering lasting effects. Martha Ozer,Anne “Bunty”
Ketcham, and Jane Lincoln give of their time and talents at IONA Senior Services and Sibley
Hospital. These three women have brought hope and healing to seniors who are mourning the
loss of their spouse or seniors caring for a spouse with dementia or Alzheimer’s.
Martha Ozer spent the majority of her career working in school systems helping children living
with mental health issues gain the team and tools needed for succeeding in school. Today, her
work is with aging adults. After receiving a certificate in Psychotherapy with Older Adults from
the Washington School of Psychiatry, she is using her skills to facilitate a biweekly support
group at IONA Senior Services. The group provides a much-needed “time-off” from their care
giving roll as well as an opportunity to voice concerns and learn from each other.
Bunty Ketcham and Jane Lincoln first met at Sibley Hospital long before Jane moved into IRC.
They now work together facilitating a six-week bereavement support program called “Life after
Loss.” The program calls upon the group leaders to share their personal stories about their loss,
how long they have been widowed and the circumstances. From there a bond begins to
develop, helping newly widowed learn about grieving, and the possibilities that lie ahead.
Bunty, Jane and Martha are three very special women living at IRC. They chose to give back to
others so they may have a better tomorrow.
THE GOOD WE DO | 2014 Social Accountability Report p. 17
Jane Lincoln, Bunty Ketcham and Martha Ozer.
Sharing an InnateTalent
By Betsy Leeman
Growing up as a young immigrant in America after World War II, Lucio D’Andrea listened to
his mother telling him: “Non dimenticare mai la tua lingua.” In English it means: “Never
forget you language.” Lucio and his wife Edvige parlayed this dictum into volunteering their
time to teach the Italian language and culture to residents of Westminster at Lake Ridge
(WLR) and students of Prince William County (PWC) middle and high schools.
 
For the last two years, Lucio and Edvige have hosted a weekly Italian lesson at WLR. The
classes are very popular with 22 eager students. As Lucio said, “many of our residents know
Italy from their military and government careers or through their travels.” The group meets
informally for “un caffe” or coffee and conversation to keep their Italian speaking skills fresh.
Now residents want more, and the D’Andrea’s are sharing it with them. Residents joined the
D’Andrea’s for a spring trip to the Embassy of Italy in DC and listened to a lecture by Dr.
Roberto Pennazzato, Education Director, on Italy’s politics, economy and society. Lucio and
Edvige agree, “Our residents do so well!”
On teaching in Prince William County schools, Lucio shared that the study of Italian in their
school system is the fastest growing foreign language program in the US with more than 700
students enrolled. The DeAndrea’s also help students by having “friends asking friends” to
make donations of Italian/English dictionaries and other Italian language books. They also
plan school trips for high school students to visit the Italian Embassy in DC.
THE GOOD WE DO | 2014 Social Accountability Report p. 18
Lucio and Edvige D’Andrea
Alcoholics Anonymous
Al-Anon
Alzheimer's Association
Arena Stage
Arlington Animal Shelter
Barbara BushWomen’s Group
Bel-AirWomen's Club
BethesdaTheatre
Business Network International
Boys and Girls Club
CaliforniaTeen Mission
Capital Area Food Bank
Caregivers Support Group
Celebration Singers
Chevy Chase Presbyterian
Commission on Health Annual Retreat
Committee for Helping Others,Vienna,VA
Committee of 100 Political Forum
Corridor CitiesTransit-way
Daughters of the American Revolution,
Regional 5
Daughters of the American Revolution
Eagle Scout Projects
Excel Health Institute
Fairfax County Library
First United Presbyterian Church of Dale City
Forest Park High School
Learn and Serve Program
Georgetown Presbyterian Church
Goddard School
Grandmothers Against Poverty and AIDS
GreaterWashington Society of
Clinical SocialWorkers
GROWS Bronze
Habitat for Humanity, Metro Maryland
Health Center Roundtables
Hevrat Shalom Congregation
Hylton High School
Handicapped StudentWork Program
InglesideWomen’s Board andVariety Shops
Joseph Storehouse Ministries
KatherineThomas School
King Farm SwimTeam
Lake Ridge Association
LeadingAge
League ofWomenVoters - DC Chapter
Lions Club of Lake Ridge
Lions Club ofWoodbridge
LiteracyVolunteers of America
The Loading Dock
Merl Grove High School, Jamaica
Mattie Stepanek Foundation
Montgomery College
Life Long Learning
Montgomery County Literacy Council
Montgomery County “Target” Program
National Continuing Care ResidentsAssociation
National Active and
Retired Federal Employees Association
National Philharmonic Symphony
NorthernVirginia Community College
NorthernVirginia Early Head Start
Northwest NeighborsVillage
Northwest NeighborsVillage
Caregivers Support Group
Osher at Johns Hopkins University
Life Long Learning
Overeater’s Anonymous
Parkinson’s Support Group
Parkinson’s Foundation of the
National Capitol Area
Politics and Prose
Potomac Nationals
PrinceWilliam County
Chamber of Commerce
PrinceWilliam County
Department of Social Services
PrinceWilliam League ofWomenVoters
2014 Ingleside Community Partners
INGLESIDE
5121 Broad Branch Road, NW
Washington, DC 20008
Non-Profit Org.
U.S. Postage
PAID
Permit #4297
Suburban, MD
PrinceWilliam
Professional Photographers Association
PrinceWilliam School of Nursing
Project Mend a House
Red Hat Ladies
Rockledge Elementary School
RollingThunder
Roses Home Health
Rotary Club of Lake Ridge
Rotary Club ofWoodbridge
Salvation Army
Senior Olympics
Sentara Community Health Alliance
So Others Might Eat (SOME)
Soroptimist International
Stepping Stones Shelter
Strathmore
Temple Sinai
Toys forTots Annual Drive
USTOO Prostate Cancer Support Group
Virginia Continuing Care ResidentsAssociation
Virginia Housing Association
Washington Spirit SoccerTeam
Woodbridge BrownieTroop
WoodbridgeWomen's Club
2014 Ingleside Community Partners

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goodwedo

  • 1. The Good We Do 2014 Social Accountability Report
  • 2.
  • 3. Table of Contents Ingleside Vision, Mission and Values Ingleside Social Accountability Members A Message from the Board Chair and the President and CEO 2014 Social Accountability Summary Habitat for Humanity at Maple Hill - Gaithersburg Ingleside Women’s Board Going Strong Providing Lunch for Children with No Where to Turn Westminster Chef Gives Back to Her Jamaican Heritage Parkinson’s Support Group Meetings Become Annual Event Ingleside Board Member Offers Future to Local Students The Penny Pantry Makes a Difference at Local Food Banks SwingTime with Myles Music Making a Difference When Freely Given, Kindness Grows Residents Reaching Out Offering Healing and Hope Sharing an InnateTalent 2014 Ingleside Community Partners 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 THE GOOD WE DO | 2014 Social Accountability Report p. 3 Note: Individuals in articles and photographs within this report in no way correspond to the receipt of charitable care.
  • 4. 2014 Boards of Directors Chairs Mr. Robert Fri Jan - Oct 2014 Mr. Morgan O. Doolittle III Oct- Dec 2014 Vice Chairs Mr. Morgan O. Doolittle III Jan - Oct 2014 Mr. Richard Riegel Oct - Dec 2014 Secretaries Mr. Charles Petty Jan - Mar 2014 Ms. Beth Davidson Mar - Dec 2014 President and CEO Mrs. Lynn O’Connor Mrs. Jane Angus Mrs. Jane Campbell Col. Dale Clark Mr. Monroe Dickinson Mrs. Jan Feldman Mr. Jerry Hopkins Ms. Sherry Hurley Mrs. Shelley Jennings Mr. Edward (Mike) Kelley Dr.William Leahy Mr. Karl Mattison Ms. Mary Lynne McKenzie Mrs. Joan Sharkey Ms. Robyn Stone Mr. Hans Wyss INGLESIDE Vision Ingleside leads the way by creating diverse and enriched opportunities for seniors.   Mission Ingleside provides strategic and operational leadership that enables our affiliates to excel in their missions.   Values Accountability We take ownership of our actions and decisions. Respect As a spiritually rich organization we treat each other with integrity as we wish to be treated. Innovation We embrace and strive for creativity and change. Stewardship We are responsible and conscientious guardians of our resources and assets for the benefit of our residents and the larger community. Excellence We strive for the highest level of performance and satisfaction. THE GOOD WE DO | 2014 Social Accountability Report p. 4
  • 5. 2014 Ingleside Social Accountability Committee Members Co-Chairs Mrs. Lynn O’Connor Ms. Louise Winfield Members Ms. Patricia Butler-Burkart Ms. Diana Cirone The Rev. Dawn Haeger The Rev. Dr. Ruth Kent Mrs. Bunty Ketcham Mr. Robert Lancelotta Ms. Susan Lasher Ms. Elizabeth Leeman Mr. George Marling Mr. Raymond Mountain Ms. Dee Pekruhn The Rev. Richard Thayer Ms. Dusanka Delovska-Trajkova Ingleside Social Accountability Committee Preamble The Ingleside Social Accountability Committee represents the three CCRCs of Ingleside at Rock Creek,Westminster at Lake Ridge, Ingleside at King Farm. and the Westminster Ingleside Foundation serving as the Social Accountability arm of Ingleside. Vision We are three spiritually rich retirement communities committed to serving the greater good.We celebrate relationships of service across our communities, trusting that our vision will undergird and lead our social outreach and actions. Mission We contribute to the quality of the spiritual, social, emotional, financial, and vocational lives of our residents and of persons and groups in our neighboring communities. THE GOOD WE DO | 2014 Social Accountability Report p. 5
  • 6. THE GOOD WE DO | 2014 Social Accountability Report p. 6 Dear Friends Each day residents and staff from the Ingleside: Ingleside at Rock Creek,Westminster at Lake Ridge, and Ingleside at King Farm, are engaged in making a difference in the lives of others, both on and off our campuses. To celebrate our success we offer you The Good We Do, our annual social accountability report. Our report includes much more than facts, figures, and the economics and quantitative measures of how our communities give back. The heart of The Good We Do is in the stories, small snippets of how we affect the daily lives of our friends and neighbors, both on and off our campuses. For those situations, an exact dollar value is impossible to measure, yet the joy the volunteer receives for giving, and the gift received though our engagement enriches lives, having lasting impacts. The “We” is the collaboration of residents, staff, and families who look outside the box, outside our walls and windows. We are identifying needs and concerns taking a toll around us and taking actions to create change and build relationships addressing these areas. Its’ nothing new at Ingleside, here we call it engaged living and it happens every day. Lynn O’Connor Morgan O. Doolittle III President and CEO Chair
  • 7. THE GOOD WE DO | 2014 Social Accountability Report p. 7 2014 Social Accountability Summary Benevolence During 2014, we shared our signature services of compassion, extraordinary healthcare and community with approximately 800 residents. Some residents had outlived their resources and as a result were unable to pay their full cost of care. To that end, Ingleside provided almost $1.8m of charitable care for these residents so that they may remain in the place they call home.This charitable care comes through direct benevolence or by subsidizing the cost of programs like Medicaid. Ingleside at Rock Creek, Westminster at Lake Ridge, and Ingleside at King Farm are grateful to be able to provide for others in their time of need. Employment The ministry of Ingleside at Rock Creek, Westminster at Lake Ridge, and Ingleside at King Farm would never be possible without the competent, caring employees found throughout the organizations. In total, Ingleside employed 924 individuals, paying almost $23m in total wages; including almost $3.0m in health insurance premiums and an additional $262k in retirement benefit expenses.The employees of Ingleside bring comfort to our residents on a daily basis. It is a great privilege of the organization to offer that same sense of security to those we employ. Volunteerism Our communities, along with its employees and residents, donated $1.464m worth of support, in donations of time and service during 2014. Ingleside supports organizations that not only serve the aging population, but also the many other viable organizations within the broader community.The diversity of our employees and residents affords us the opportunity to expand our boundaries well beyond the walls of our existing communities. As an organization, Ingleside greatly values this service to others. AnotherYear of Passion for the Community In summary, 2014 exemplified the passion and purpose within Ingleside. We are greatly proud of the fact that we were able to contribute a total of more than $3.25m in charitable contributions to the many people and organizations in the greater community whom we serve.We are grateful for the opportunity to be a part of so many lives and we look forward to continuing our ministry of service well into the future. Simply put,“we are here to serve”.
  • 8. Habitat for Humanity at Maple Hill - Gaithersburg By Diana Cirone Last year, staff and friends of the Ingleside at King Farm Community and the O’Grady Companies, Inc. collaborated with Habitat for Humanity Metro Maryland (HFHMM), to help build fully affordable homes for Gaithersburg Maryland families.The project,The Maple Hill Townhome Community was HFHMM’s first new-construction project since 2008. Diana Cirone, Director of Life Enrichment Ingleside at King Farm, led staff as they provided much needed construction labor over three days and a donation for materials, with a combined valued at over $8,500. From the very beginning of Habitat, volunteers allow the build process to continue while keeping costs at a minimum. Jeffrey Dee, of HFHMM shared “The three days that we were able to have groups from Ingleside at King Farm volunteer with us were critical as they helped us in the final stretch of the project—preparing the driveways, cleaning the houses, caulking the windows/sliding doors, etc.We are really grateful for their help and the end result is a thriving community where 19 families have purchased their homes and are building a new community.” THE GOOD WE DO | 2014 Social Accountability Report p. 8 Cover, left to right: Keith O’Grady, Heidi Hudson, Chelsea Gottleib, Diana Cirone,Tiffany Proctor, Seghen Haile, Chris Shrader, and Milton Saravia.
  • 9. Ingleside Women’s Board Going Strong By Justin Martucci At the Ingleside Women’s Board meeting in January, one President began the meeting, but a different President brought it to a close. Joan Sharkey, who served as the Ingleside Women’s Board President for four years, reached the end of her term limit with that meeting, and so the torch was passed to newly elected President, Elizabeth King. The Ingleside Women’s Board was established over a hundred years ago to run and oversee the original Presbyterian Home of the District of Columbia. Its legacy continues today as an organization that serves and advocates for residents in Ingleside at Rock Creek Assisted Living and Health Care Center both to management and the Board of Directors.With the upcoming construction of new buildings for Assisted Living and Nursing Care taking place over the next several years, it is clear that the role the Women’s Board will be as important as ever. Since stepping into their positions, Elizabeth and Joan have worked tirelessly for a smooth transition, and Joan has continued to co-chair the Committee for the Silver Tea and Gala, a massive, annual fundraiser benefitting the Ingleside Resident Supporting Fund. Both women are acutely aware of the challenges ahead and the Woman’s Board’s need to adapt with the changing times. Fortunately for Ingleside’s residents, this 109 year old institution is in good hands as these women’s resolve and dedication to the mission of the Ingleside Women’s Board remains undaunted. THE GOOD WE DO | 2014 Social Accountability Report p. 9 Pictured left to right: Joan Sharkey and Elizabeth King.
  • 10. Providing Lunch for Children with No Where to Turn By Betsy Leeman Each Monday at Ingleside at Rock Creek (IRC), staff and volunteers from our Independent and Assisted Living communities meet to prepare nutritionally balanced bagged meals for So Others Might Eat (SOME). Last year they made 2,600 meals that included sandwiches, fruit, homemade desserts, and a drink. SOME’s mission reaches out to the nearly 110,000 residents living in poverty in our nations’ capital. Helping to feed the District is one of IRC’s largest community projects. Prior to the Christmas holiday, IRC staff learned that DC students who normally have breakfast and lunch at school would not have access to meals while the schools close for the holiday. This insight led IRC staff to package special “kids” meals for delivery via SOME, who in turn saw to it that children from South East DC did not go hungry. IRC Chapel Ministries, led by Chaplain Ruth Kent generously donated funds to cover the cost of food for this portion of our SOME service project. In total, volunteers shared 897 hours and IRC provided more than $11,060 in resources helping to feed hungry DC residents of all ages. THE GOOD WE DO | 2014 Social Accountability Report p. 10 Pictured left to right:Tracy Truman; Bob Angus; Joyce Edson; Anne Mayfield; and Sandra Wolman.
  • 11. Westminster Chef Gives Back to Her Jamaican Heritage By Betsy Leeman For the past 10 years,Andrea McDonald-Black,known as“Chef”atWestminster at Lake Ridge (WLR) organizes a fundraiser for the local alumni Chapter of Merl Grove High School (MGHS) in Kingston Jamaica. MGHS means a great deal to Chef who credits much of her success to the education she received and the lasting friendships she formed while attending. Last year, WLR was host to the event. As Chef said,“It is more of a reunion than a fundraiser,as most of us Old Girls usually write a check for scholarships and uniforms while others underwrite programs the local Chapter puts on,like feeding the needy (the Breakfast Program),and the Christmas and Farm programs." ThroughoutWLR,both residents and staff comment on Chefs’care and concern for others. OutsideWLR is no different. At last year’s event,Chef,as President,accepted the Maryland Governor'sAward for the Chapter's efforts and success. “Engaged Living”is a way of life for residents and staff at our Ingleside communities. It is an expression of reaching out beyond our walls for the good of others. Working together, Inglesiders make positive change happen,and Chef is one of many doing so. THE GOOD WE DO | 2014 Social Accountability Report p. 11 Pictured left to right: Lorna Robinson-Hunter; Joyce Taylor; Her Excellency, Aloun Ndombet-Assamba; Nadean Rawlins; Amy Allen: Andrea MacDonald-Black: and The Dr. Reverend Elizabeth Watson.
  • 12. Parkinson’s Support Group Meetings Become Annual Event By Betsy Leeman Support groups come in all shapes and sizes and often start from a necessity we have for camaraderie, comfort, expertise, or a hand to hold when needed.The need for a local group focusing on Parkinson’s disease at Ingleside at King Farm (IKF) is exactly what happened at about six years ago when Nancy Tietjen and her late husband moved in. With a real need for support and continued education around the disease, Mrs.Tietjen and IKF staff began the Ingleside at King Farm/Rockville Parkinson’s Support Group. For group members, the opportunity to talk and be listened to in a safe environment with others facing similar daily experiences is priceless.The gifts of friendship and camaraderie members offer each other are lifechanging. “The group has been and continues to be an asset to King Farm residents and others who can find strength in fighting the disease together,” said Jared D. Cohen, President and CEO of the Parkinson Foundation of the National Capital Area (PFNCA.) Mr. Cohen went on to say, “Nancy Tietjen is a wonderful volunteer that works so hard to provide resources through the Ingleside at King Farm Support Group.” Last fall, IKF hosted their fourth annual fundraising and awareness event to benefit PFNCA raising $2,272.The event included warm-up exercises, speakers, and lastly the walk around IKF.The Rockville City Council recognized the group for their work helping caregivers, spouses and sufferers of the disease. THE GOOD WE DO | 2014 Social Accountability Report p. 12
  • 13. Ingleside Board Member Offers Future to Local Students By Betsy Leeman Dr.William (Bill) Leahy, a neurologist and Ingleside Board Member, believes in making a difference.  Interested in both opportunities for disadvantaged youth and the need for well-qualified home health care for the elderly and individuals with disabilities, he founded the High School Home Health Education Foundation in 1998.   Fast forward, to today, Ingleside at Rock Creek (IRC) and Ingleside at King Farm (IKF) host Dr. Leahy’s program, and known as The Health Academy. The Academy will provide education and training for Certified Nursing Assistants (CNA) and Home Health Aids (HHA). Accepted students have access to transportation, books, tuition, uniforms, and state exam fees at no cost to them or their families. The Health Academy will collaborate with Woodrow Wilson High School in Northwest DC and Gaithersburg High School. Students selected for the program will attend classes after school followed by supervised practicums. Program graduates will gain on the job experience and benefit from working with our residents, helping to make them better CNA’s and HHA’s. Dr. Leahy’s commitment to better services for our aging population and jobs for our youth is a perfect example of Ingleside’s standard of excellence in action. THE GOOD WE DO | 2014 Social Accountability Report p. 13 Pictured left to right: Lynn O’Connor, Dr.William Leahy, Carol Lassiter and Ann Schiff.
  • 14. The Penny Pantry Makes a Difference at Local Food Banks By Betsy Leeman Many years ago, during the Great Depression,Volunteers of America began a project called Penny Pantries. The project made it possible for people to buy food and supplies purchased from a pantry for a penny a piece. Westminster at Lake Ridge’s (WLR) Stephanie Barrows, Life Enrichment Assistant and volunteer and resident Mrs. Helen Howze designed a project to help local food pantries. The concept, as Mrs. Howze explains is to do something that everyone can participate in. She continued, “We all want to help, and some people may feel that if they can’t give a lot it won’t be helpful.The Penny Pantry project has changed that perception.” Collection jars began popping up last spring around WLR. The message on the jars’ has initiated many questions from visitors, often followed by a donation. Residents of both Independent and Assisted Living volunteer to count roll and weigh the coins. Next, Assisted Living residents and staff visit their local supermarket to purchase food for the pantries. Last year, Sacred Heart Catholic Church and St Paul’s United Methodist Church received food donations. A monetary donation to SERVE was made to purchase turkeys for holiday meals. The Penny Pantry reminds us that every gift, be it a resident volunteering their time or a handful of pennies we have laying around, makes a big difference to our greater community. THE GOOD WE DO | 2014 Social Accountability Report p. 14
  • 15. SwingTime with Myles Music Making a Difference By Betsy Leeman Myles Johnson has lived at Ingleside at King Farm (IKF) since 2009. Upon moving in with his wife Ruth, along with their furniture and household things, Mr. Johnson brought his love for jazz and his record collection with him. On the secondTuesday of each month Myles carries his records to the seventh floor for “Swing-Time with Myles.” While visiting with residents, he shares jazz standards, and favorites from the 30’s, 40’s and 50’s, mixed in with some “Boogie-Woogie” also popular during those years. The program is very popular with residents. They really enjoy the music, and are seen moving to the beat or tapping their toes," said Howlyn Cowan, Director of Activities at IKF. Mr. Johnson added,“It brings residents back to a time when they were having a good time.” Researchers have long known that for people living with dementia or Alzheimer’s, music can be transformative. For some, the music may trigger an emotional memory, or a specific event. Ms. Cowan said,“Music always reaches one’s soul, and the sound of music can make us come alive.” Mr. Johnson is one of many residents who share their time, and talents to their friends and neighbors on a daily basis. THE GOOD WE DO | 2014 Social Accountability Report p. 15
  • 16. When Freely Given, Kindness Grows By Betsy Leeman Many years ago, Nancy Kaplan “adopted a social worker” through the Montgomery County Commission on Social Services.  The first call she received was from a social worker who had 16 families in need of holiday dinners and Project Turkey began.  As the project grew to feeding over a hundred families at a time, Nancy realized that the recipient might need more than a turkey, breads, pies, and vegetables.  Off to the Dollar Store, for the last of many items, Nancy put over 100 foil roasting pans in her shopping cart. Another customer, curious about Nancy purchasing so many roasting pans, asked her what she could possibly be doing with all those pans.  Nancy told her about her project and to her great surprise, the woman thanked her, not because she was buying so many roasting pans, she thanked her for bringing her family a turkey and food so that they could eat and not go hungry!  Another grateful recipient shared with the Kaplan’s, that they had too much food, and asked if it was okay for them to share their excess with others they knew, paying it forward.   Today’s Project Turkey is so much more than she and her husband Alan ever imagined. Alan is quick to add that they are just two of IKF volunteers for this project.  He pinpoints the success of this project to the generosity of their fellow IKF residents. Last year over $5,000 in grocery gift cards were purchased and shared with families in need. Other projects include collecting school supplies and backpacks for local students who would have gone without.  THE GOOD WE DO | 2014 Social Accountability Report p. 16 Nancy and Allan Kaplan
  • 17. Residents Reaching Out Offering Healing and Hope By Betsy Leeman Ingleside at Rock Creek (IRC) residents volunteer in many capacities throughout Greater Northwest DC, each service important and offering lasting effects. Martha Ozer,Anne “Bunty” Ketcham, and Jane Lincoln give of their time and talents at IONA Senior Services and Sibley Hospital. These three women have brought hope and healing to seniors who are mourning the loss of their spouse or seniors caring for a spouse with dementia or Alzheimer’s. Martha Ozer spent the majority of her career working in school systems helping children living with mental health issues gain the team and tools needed for succeeding in school. Today, her work is with aging adults. After receiving a certificate in Psychotherapy with Older Adults from the Washington School of Psychiatry, she is using her skills to facilitate a biweekly support group at IONA Senior Services. The group provides a much-needed “time-off” from their care giving roll as well as an opportunity to voice concerns and learn from each other. Bunty Ketcham and Jane Lincoln first met at Sibley Hospital long before Jane moved into IRC. They now work together facilitating a six-week bereavement support program called “Life after Loss.” The program calls upon the group leaders to share their personal stories about their loss, how long they have been widowed and the circumstances. From there a bond begins to develop, helping newly widowed learn about grieving, and the possibilities that lie ahead. Bunty, Jane and Martha are three very special women living at IRC. They chose to give back to others so they may have a better tomorrow. THE GOOD WE DO | 2014 Social Accountability Report p. 17 Jane Lincoln, Bunty Ketcham and Martha Ozer.
  • 18. Sharing an InnateTalent By Betsy Leeman Growing up as a young immigrant in America after World War II, Lucio D’Andrea listened to his mother telling him: “Non dimenticare mai la tua lingua.” In English it means: “Never forget you language.” Lucio and his wife Edvige parlayed this dictum into volunteering their time to teach the Italian language and culture to residents of Westminster at Lake Ridge (WLR) and students of Prince William County (PWC) middle and high schools.   For the last two years, Lucio and Edvige have hosted a weekly Italian lesson at WLR. The classes are very popular with 22 eager students. As Lucio said, “many of our residents know Italy from their military and government careers or through their travels.” The group meets informally for “un caffe” or coffee and conversation to keep their Italian speaking skills fresh. Now residents want more, and the D’Andrea’s are sharing it with them. Residents joined the D’Andrea’s for a spring trip to the Embassy of Italy in DC and listened to a lecture by Dr. Roberto Pennazzato, Education Director, on Italy’s politics, economy and society. Lucio and Edvige agree, “Our residents do so well!” On teaching in Prince William County schools, Lucio shared that the study of Italian in their school system is the fastest growing foreign language program in the US with more than 700 students enrolled. The DeAndrea’s also help students by having “friends asking friends” to make donations of Italian/English dictionaries and other Italian language books. They also plan school trips for high school students to visit the Italian Embassy in DC. THE GOOD WE DO | 2014 Social Accountability Report p. 18 Lucio and Edvige D’Andrea
  • 19. Alcoholics Anonymous Al-Anon Alzheimer's Association Arena Stage Arlington Animal Shelter Barbara BushWomen’s Group Bel-AirWomen's Club BethesdaTheatre Business Network International Boys and Girls Club CaliforniaTeen Mission Capital Area Food Bank Caregivers Support Group Celebration Singers Chevy Chase Presbyterian Commission on Health Annual Retreat Committee for Helping Others,Vienna,VA Committee of 100 Political Forum Corridor CitiesTransit-way Daughters of the American Revolution, Regional 5 Daughters of the American Revolution Eagle Scout Projects Excel Health Institute Fairfax County Library First United Presbyterian Church of Dale City Forest Park High School Learn and Serve Program Georgetown Presbyterian Church Goddard School Grandmothers Against Poverty and AIDS GreaterWashington Society of Clinical SocialWorkers GROWS Bronze Habitat for Humanity, Metro Maryland Health Center Roundtables Hevrat Shalom Congregation Hylton High School Handicapped StudentWork Program InglesideWomen’s Board andVariety Shops Joseph Storehouse Ministries KatherineThomas School King Farm SwimTeam Lake Ridge Association LeadingAge League ofWomenVoters - DC Chapter Lions Club of Lake Ridge Lions Club ofWoodbridge LiteracyVolunteers of America The Loading Dock Merl Grove High School, Jamaica Mattie Stepanek Foundation Montgomery College Life Long Learning Montgomery County Literacy Council Montgomery County “Target” Program National Continuing Care ResidentsAssociation National Active and Retired Federal Employees Association National Philharmonic Symphony NorthernVirginia Community College NorthernVirginia Early Head Start Northwest NeighborsVillage Northwest NeighborsVillage Caregivers Support Group Osher at Johns Hopkins University Life Long Learning Overeater’s Anonymous Parkinson’s Support Group Parkinson’s Foundation of the National Capitol Area Politics and Prose Potomac Nationals PrinceWilliam County Chamber of Commerce PrinceWilliam County Department of Social Services PrinceWilliam League ofWomenVoters 2014 Ingleside Community Partners
  • 20. INGLESIDE 5121 Broad Branch Road, NW Washington, DC 20008 Non-Profit Org. U.S. Postage PAID Permit #4297 Suburban, MD PrinceWilliam Professional Photographers Association PrinceWilliam School of Nursing Project Mend a House Red Hat Ladies Rockledge Elementary School RollingThunder Roses Home Health Rotary Club of Lake Ridge Rotary Club ofWoodbridge Salvation Army Senior Olympics Sentara Community Health Alliance So Others Might Eat (SOME) Soroptimist International Stepping Stones Shelter Strathmore Temple Sinai Toys forTots Annual Drive USTOO Prostate Cancer Support Group Virginia Continuing Care ResidentsAssociation Virginia Housing Association Washington Spirit SoccerTeam Woodbridge BrownieTroop WoodbridgeWomen's Club 2014 Ingleside Community Partners