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SMART story

Supporting Tullow Oil’s real-time operations

Critical operational decisions for oil production and significant cost
savings delivered with SMART Board interactive whiteboards
The Challenge

Tullow Oil’s oil production operations in
Ghana are monitored in real time using
SMART Board™ interactive whiteboards

“It was previously very difficult to get all the
engineers together… Now that all the data
comes in one room, our engineers come
together automatically every day without
formal meetings.”
Murtaza Amin, Production Technology
Team Lead, Tullow Oil, Accra, Ghana

Tullow Oil is an international oil
exploration and production company
with operations in 22 countries, 37 oil
producing fields and over 90 licenses.
They are headquartered in London and
employ over 1,400 people.
As Africa’s leading independent oil
company, Tullow Oil’s major investment
and activity in recent years has been
in Ghana and Uganda. This includes
the Jubilee offshore field in Ghana,
a world class oil field with up to 1
billion recoverable barrels. Tullow
Oil’s vision is to become the leading
global independent exploration and
production company.
Murtaza Amin is the Production
Technology Team Lead, based in Tullow
Oil’s main office in Accra, Ghana. His
role is to understand and manage the
flow of oil and gas from the reservoir,
up the wells.

Managing the oil production process,
particularly the interaction between
what is happening below and above
the surface, is a technically challenging
business. For a company like Tullow
Oil, it is critically important to know,
for example, how much oil is being
produced by a well and how the well
and reservoir are behaving, but this
is a difficult task as it is a very fluid,
dynamic process.
This is where the need for real-time
data and technologically advanced
tools for data handling and team
collaboration comes into play. Tullow
Oil not only needs to be able to capture
the data, but to interact with different
locations in using this data and share it
with head office.
Murtaza outlined two particular
challenges that Tullow Oil needed
to overcome: “Oil production
operations involve multifunctional
teams with geologists, production
technologists, reservoir engineers,
process engineers, well engineers
and others. Traditionally they work in
silos with very little interaction but it
is important that they come together
and understand each others activities,
constraints and issues.”
“It is also very difficult to get data from
the field. It used to be collected and
managed by hand, which was prone
to error and delay. This has led to
automated systems of data collection
and dissemination. As a result, we have
a huge volume of data coming in, but
this presents a new challenge of how to
manage this data in order to optimise
operations.”
The Solution

At Tullow Oil, they have addressed
these issues through a system called
‘Technology Assisted Production’ (TAP).

As Murtaza explains: “TAP not only
brings the data together, but processes
it and sends it out. This takes a lot of
data management work away from
engineers, so they can concentrate
on using the data to make intelligent
decisions.”
This is where the SMART Board™
interactive whiteboard comes into play.
Within TAP, the SMART Boards have
a critical role as a key visualisation
and collaborative tool. Murtaza
explains: “Representatives from all of
the technical disciplines within the oil
production team can now sit in one
room together, show each other the
relevant data using the SMART Boards
and have an informed, joint discussion
to take pro-active, multidisciplinary,
integrated decisions.“
To host these important discussions,
Tullow Oil has a collaborative
workspace in its Accra office, where the
SMART Board sits. The data is received
in real time from their oil production
facility, displayed on the SMART Board
and used by the multi-disciplinary team.
They also use SMART Bridgit data
conferencing software to collaborate
and share data with their Sub-Service
Group, their Well Engineering Team and
their Marketing Group in Tullow Oil’s
London head office.
The Benefits

Tullow Oil is now reaping the benefits
of its SMART Board-enabled TAP
system, as Murtaza Amin explains.
“It was previously very difficult to get
all the engineers together. It required
a formal process just to arrange the
meeting, which might happen once a
month, and these meetings were not
interactive; people spoke then left,”
says Murtaza. “Now that all the data
comes in one room, our engineers
come together automatically every day
without formal meetings.”
system that is helping Tullow Oil look
to achieve its business-critical goals of
looking after its wells, optimising its
production process, fixing any problems
at an early stage and reporting on
production qualities and quantities
faster and more accurately.

“Travel time and costs have been reduced, as
we can now share data remotely. This includes
travel to offshore oil facilities, which is resource
intensive. We estimate that the SMART Boards
and the TAP system deliver a saving of tens of
thousands of dollars in indirect costs.”
Murtaza Amin, Production Technology
Team Lead, Tullow Oil, Accra, Ghana

Tullow Oil’s SMART Board interactive
whiteboards are an essential
component of its TAP system, giving
its engineers and other colleagues not
only the ability to view and share data,
but also to annotate, manipulate and
write on the display, to use touchscreen
commands and to instantly save and
share the results.
The multiplicity of benefits for Tullow
Oil from its SMART Boards includes
substantial savings in travel time and
travel costs, according to Murtaza:
“Travel time and costs have been
reduced, as we can now share data
remotely. This includes travel to
offfshore oil facilities, which is resource
intensive. We estimate that the SMART
Boards and the TAP system deliver a
saving of tens of thousands of dollars
in indirect costs.” It is also beneficial
from a health and safety perspective to
reduce the need for offshore travel.
However, perhaps more significant for
Tullow Oil are the operational benefits
that the SMART Board-enabled TAP
system is delivering.
“The data can be used to watch what
is happening at a very fine level of
detail, such as what happens when a
particular well is being opened up,”
explains Murtaza. “On the other hand,
it also gives us an overview of all
operations. This helps us to make some
great operational decisions.”

Furthermore, within the oil and gas
industry, uptime is everything. By
contrast, downtime, when equipment
needs to be shutdown or taken offline
for maintenance and repair, is very
costly, particularly when it is unplanned.
It’s difficult to quantify the benefits of
TAP in terms of the production gains,
but Tullow Oil is working towards
estimating the uptime gain that the
system is delivering, including SMART’s
role within it. Murtaza provides an
indication of what Tullow Oil is looking
to achieve. “We aim for 100% uptime
and typically end up with 95-98%. As
a result of using this system, we are
aiming to achieve an uptime gain of a
further 2%.”
“Uptime savings come from being able
to proactively spot an issue within the
data much earlier than was previously
possible. This allows us to alert the
team on the ground so that they can
fix a problem or make improvements
to the production process far sooner,
which delivers huge operational and
commercial benefits.”
“It also helps us to manage the onward
chain, as if we know our production
volumes more accurately, we can better
liaise with the teams responsible for the
onward transit of the oil.”
All in all, SMART Technologies is
playing a pivotal role within the TAP

“The SMART Boards and Bridgit
conferencing software are making
a huge difference to Tullow Oil’s
operations”, concludes Murtaza.
“Armed with them as part of the
TAP system, we can visualise the
production data coming in, annotate
the information on the screen,
collaborate in the room within a
multi-disciplinary team and share
data remotely in real-time with our
colleagues in other offices.”
It is a genuinely innovative solution
within the oil and gas industry
and something that is generating
considerable interest from visitors to
Tullow Oil’s facilities, including the oil
majors. In due course, Tullow Oil is
aiming to expand their use of SMART
products and replicate this system
elsewhere, including Uganda, where
its oil exploration project will soon be
moving into the production phase,
and London.

Steljes Ltd
Steljes is a SMART authorised distributor
for SMART Technologies
info@steljes.co.uk
08450 724 800
www.SMARTmeetings.co.uk

© 2012 SMART Technologies ULC. All rights reserved. SMART Board, SMART Notebook and the SMART logo are trademarks or registered trademarks of SMART
Technologies ULC in the U.S. and/or other countries. All other third-party product and company names may be the trademarks of their respective owners. SJ49335

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SMART Tullow Oil case study

  • 1. SMART story Supporting Tullow Oil’s real-time operations Critical operational decisions for oil production and significant cost savings delivered with SMART Board interactive whiteboards The Challenge Tullow Oil’s oil production operations in Ghana are monitored in real time using SMART Board™ interactive whiteboards “It was previously very difficult to get all the engineers together… Now that all the data comes in one room, our engineers come together automatically every day without formal meetings.” Murtaza Amin, Production Technology Team Lead, Tullow Oil, Accra, Ghana Tullow Oil is an international oil exploration and production company with operations in 22 countries, 37 oil producing fields and over 90 licenses. They are headquartered in London and employ over 1,400 people. As Africa’s leading independent oil company, Tullow Oil’s major investment and activity in recent years has been in Ghana and Uganda. This includes the Jubilee offshore field in Ghana, a world class oil field with up to 1 billion recoverable barrels. Tullow Oil’s vision is to become the leading global independent exploration and production company. Murtaza Amin is the Production Technology Team Lead, based in Tullow Oil’s main office in Accra, Ghana. His role is to understand and manage the flow of oil and gas from the reservoir, up the wells. Managing the oil production process, particularly the interaction between what is happening below and above the surface, is a technically challenging business. For a company like Tullow Oil, it is critically important to know, for example, how much oil is being produced by a well and how the well and reservoir are behaving, but this is a difficult task as it is a very fluid, dynamic process. This is where the need for real-time data and technologically advanced tools for data handling and team collaboration comes into play. Tullow Oil not only needs to be able to capture the data, but to interact with different locations in using this data and share it with head office. Murtaza outlined two particular challenges that Tullow Oil needed to overcome: “Oil production operations involve multifunctional teams with geologists, production technologists, reservoir engineers, process engineers, well engineers and others. Traditionally they work in silos with very little interaction but it is important that they come together and understand each others activities, constraints and issues.” “It is also very difficult to get data from the field. It used to be collected and managed by hand, which was prone to error and delay. This has led to automated systems of data collection and dissemination. As a result, we have a huge volume of data coming in, but this presents a new challenge of how to manage this data in order to optimise operations.” The Solution At Tullow Oil, they have addressed these issues through a system called ‘Technology Assisted Production’ (TAP). As Murtaza explains: “TAP not only brings the data together, but processes it and sends it out. This takes a lot of data management work away from engineers, so they can concentrate on using the data to make intelligent decisions.” This is where the SMART Board™ interactive whiteboard comes into play. Within TAP, the SMART Boards have a critical role as a key visualisation and collaborative tool. Murtaza explains: “Representatives from all of the technical disciplines within the oil production team can now sit in one room together, show each other the relevant data using the SMART Boards and have an informed, joint discussion to take pro-active, multidisciplinary, integrated decisions.“ To host these important discussions, Tullow Oil has a collaborative workspace in its Accra office, where the SMART Board sits. The data is received in real time from their oil production facility, displayed on the SMART Board and used by the multi-disciplinary team. They also use SMART Bridgit data conferencing software to collaborate and share data with their Sub-Service Group, their Well Engineering Team and their Marketing Group in Tullow Oil’s London head office. The Benefits Tullow Oil is now reaping the benefits of its SMART Board-enabled TAP system, as Murtaza Amin explains. “It was previously very difficult to get all the engineers together. It required a formal process just to arrange the meeting, which might happen once a month, and these meetings were not interactive; people spoke then left,” says Murtaza. “Now that all the data comes in one room, our engineers come together automatically every day without formal meetings.”
  • 2. system that is helping Tullow Oil look to achieve its business-critical goals of looking after its wells, optimising its production process, fixing any problems at an early stage and reporting on production qualities and quantities faster and more accurately. “Travel time and costs have been reduced, as we can now share data remotely. This includes travel to offshore oil facilities, which is resource intensive. We estimate that the SMART Boards and the TAP system deliver a saving of tens of thousands of dollars in indirect costs.” Murtaza Amin, Production Technology Team Lead, Tullow Oil, Accra, Ghana Tullow Oil’s SMART Board interactive whiteboards are an essential component of its TAP system, giving its engineers and other colleagues not only the ability to view and share data, but also to annotate, manipulate and write on the display, to use touchscreen commands and to instantly save and share the results. The multiplicity of benefits for Tullow Oil from its SMART Boards includes substantial savings in travel time and travel costs, according to Murtaza: “Travel time and costs have been reduced, as we can now share data remotely. This includes travel to offfshore oil facilities, which is resource intensive. We estimate that the SMART Boards and the TAP system deliver a saving of tens of thousands of dollars in indirect costs.” It is also beneficial from a health and safety perspective to reduce the need for offshore travel. However, perhaps more significant for Tullow Oil are the operational benefits that the SMART Board-enabled TAP system is delivering. “The data can be used to watch what is happening at a very fine level of detail, such as what happens when a particular well is being opened up,” explains Murtaza. “On the other hand, it also gives us an overview of all operations. This helps us to make some great operational decisions.” Furthermore, within the oil and gas industry, uptime is everything. By contrast, downtime, when equipment needs to be shutdown or taken offline for maintenance and repair, is very costly, particularly when it is unplanned. It’s difficult to quantify the benefits of TAP in terms of the production gains, but Tullow Oil is working towards estimating the uptime gain that the system is delivering, including SMART’s role within it. Murtaza provides an indication of what Tullow Oil is looking to achieve. “We aim for 100% uptime and typically end up with 95-98%. As a result of using this system, we are aiming to achieve an uptime gain of a further 2%.” “Uptime savings come from being able to proactively spot an issue within the data much earlier than was previously possible. This allows us to alert the team on the ground so that they can fix a problem or make improvements to the production process far sooner, which delivers huge operational and commercial benefits.” “It also helps us to manage the onward chain, as if we know our production volumes more accurately, we can better liaise with the teams responsible for the onward transit of the oil.” All in all, SMART Technologies is playing a pivotal role within the TAP “The SMART Boards and Bridgit conferencing software are making a huge difference to Tullow Oil’s operations”, concludes Murtaza. “Armed with them as part of the TAP system, we can visualise the production data coming in, annotate the information on the screen, collaborate in the room within a multi-disciplinary team and share data remotely in real-time with our colleagues in other offices.” It is a genuinely innovative solution within the oil and gas industry and something that is generating considerable interest from visitors to Tullow Oil’s facilities, including the oil majors. In due course, Tullow Oil is aiming to expand their use of SMART products and replicate this system elsewhere, including Uganda, where its oil exploration project will soon be moving into the production phase, and London. Steljes Ltd Steljes is a SMART authorised distributor for SMART Technologies info@steljes.co.uk 08450 724 800 www.SMARTmeetings.co.uk © 2012 SMART Technologies ULC. All rights reserved. SMART Board, SMART Notebook and the SMART logo are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. All other third-party product and company names may be the trademarks of their respective owners. SJ49335