Support Training is based on how to give support to your existence employees for ensuring their any problems and solutions.

2. Renssoft Solutions Ltd
Support Training

3. Approach to Doctors
•Introduction about yourself and mentioning the company name “Doctorkoi” which has
provided him the Prescription Writing Software he uses
•Ask whether started chamber or when going to start
•If doing chamber - (Using our software or not, if says yes, then)
* Facing any problem in using
* If facing issues then note down those and let us know in the channel
* Ask for the purpose of updating, take a access of the device and check out
the version
* If he uses backdated one, update that version into 2.1.4

4. •If doing chamber - (Not using our software then)
* Ask if there any help or support needed
* Try to find out why is not using, what is the specific reason
* Push to use, if patient count is low then suggest to at least keep the software up
and running
* Contract with sponsored agent and told him that not using, if any support need
or not
•Encourage if anyone face any problem, give your number and told to contact in
that number

5. Thank You