3. shapes (sales) - participant report: Sigrid Jessie Carstairs
You have completed an online assessment.
This report provides you with feedback about your results. It outlines your strengths and areas for
development. It focuses on the most significant results.
Your answers have been compared to those of a large group of people from a similar professional
background. On the basis of this comparison a benchmark profile is generated indicating which
strengths you can build on in comparison to others, and which competencies you may need to develop
to ensure long-term professional success.
This you can build upon:
You feel responsible for finding solutions to customer problems, even though improving customer satisfaction or
customer appreciation may not be the main driver for you to take that responsibility.
You usually recognise possible business opportunities and are very anxious to realise them faster than anyone else.
You are somewhat proactive in doing so, but seem to only realise your full potential when faced with competition.
This you need to be aware of:
You try to use the product portfolio to meet customer needs and to bring in your own technical knowledge when
working on solutions. You could pay closer attention to managing the after-sales processes in an organised manner
to ensure all deliverables are achieved to a high standard.
You usually aim to close the deal in sales negotiations. You may not however explore all opportunities and needs.
The end result may therefore sometimes not best match the customer needs, nor be the most profitable.
