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BGMが意思決定に与える影
響
高井ゼミ 4班
益田 葉月
吉岡 秀斗
1
B G M
2
雰囲気づくりのためだ
けなのでは??
3
過去の研究では、
大きさ
テンポ
歌詞の有無
4
滞店時間・購入金額・作業効率・集中
力に 与える与えない
大きさ
テンポ 歌詞の有無
5
歌詞の言語
知っている
or
知らない
BG
M
6
様々な条件を組み合わせて実験してみます
条件を組み合わせてみたらどうなる??
7
実際の店舗で調査!
したかった
①○×問題実験
②買い物実験
8
○×問題実験(実験1)
9
モノを買おうと決めること=意思
決定
買
う
買
わ
な
い
買
う
!
○ ×
10
○
11
意思決定にかかる時間=問題解答時
間
BGMの条件付
け
•歌詞(有・無)
•テンポ(アップ・スロー)
•音の大きさ(大・小)
•その曲を知っているか(既知・未
知)
•歌詞の言語(英語・日本語) 12
テンポの分け方
<アップテンポ>
ヴィヴァーチェ
プレスト(BPM152~192)
<スローテンポ>
アダージョ、アンダンテ
モデラート(BPM56~96)
(http://www.sii.co.jp/music/try/metronome/01.htmlより作
成:2016年10月27日閲覧)
13
標語
音の大小の基準
60dB 100dB
人の話す声 電車が通る時の高架下
40~55dB 70~85dB
小 大
14
BGMの組み合わせ
i. 歌詞あり・アップ・大・既知・英
ii. 歌詞あり・アップ・大・既知・日
iii. 歌詞あり・アップ・大・未知・英
iv. 歌詞あり・アップ・大・未知・日
v. 歌詞あり・アップ・小・既知・英
・
・
・
多い!!! 15
実験計画法を用いて
組み合わせを減らす
33通り 13通り
16
(32通り+無音) (12通り+無音)
検証方法
曲の既知性・未知性
を確認
問題解答 正答率・解答時間を計測
17
○×問題
表の裏の裏の裏の裏は
表である
18
仮説
「BGMは正答率・解答時間に影響を与えな
い」
19
その理由は、、、
促進も阻害もしない
結果 平均解答時間(秒)
条件 解答時間
(秒)
1 既知・アップ・歌詞なし・
大
576.8
2 未知・スロー・英・小 552.9
3 既知・スロー・日・小 550.2・
・
・
11 既知・スロー・日・小 488.1
12 未知・アップ・英語・小 483.1
13 既知・アップ・英・大 467.7
大きな差が
見られた
20※無音 519.3
天国と地獄、剣の舞
Beat it
21
実験1では解答時間のみに差が見られた
では買い物実験では、、、??
買い物実験(実験2)
22
[設定] 母の日
[商品] フラワーギフト・バッグ・チョコレート
ハンカチ・アクセサリー(500円~3000円)
[上限金額] 5000円(複数個選択可)
検証方法
23
検証方法
曲の既知性・未知性 商品の選択 滞店時
間
を確認
選んだ商品の調査
24
A
A
25
仮説
「BGMは影響を与えない」
26
BGMは雰囲気づく
り!
結果 平均滞店時間(秒)
条件 滞店時間
(秒)
2 既知・スロー・日・小 108.4
3 未知・アップ・英・小 98.2
・
・
・
11 未知・アップ・日・小 55.9
12 既知・アップ・日・大 52.5
13 既知・アップ・英・大 43.1
1 既知・アップ・歌詞なし・大 115.5
実験1の「解答時間」
と同じ結果に!
27※無音 66.4
既知・アップ・歌詞無し・大 意思決定活動
を阻害
既知・アップ・英語・大 意思決定活動を
促進
まとめ
28
利用法
・既知性が高い
・アップテンポ
・歌詞なし
・音量が大きい
・既知性が高い
・アップテンポ
・歌詞が英語
・音量が大きい
顧客の回転率を上げたい
ex) 繁忙期、ピーク時
顧客を長時間滞在させたい
ex) 高級志向の店
29
最後に、、、
30
ご静聴ありがとうございました
31
参考文献
1.『計算課題の遂行に及ぼすBGMの影響について-認知的側面と
情意的側面からの検討-』菅千索 岩本陽介(2003)
2.『計算および記憶課題に及ぼすBGMの影響について-被験者の
「ながら」習慣の違いに関する検討-』菅千索 後藤順子(20
08)
3.『BGMのテンポの違いが作業効率に与える影響』阿部麻美 新垣
紀子
32
水準1 水準2
テンポ アップ スロー
歌詞 あり なし
知ってるか 既知 未知
音の大小 大きい 小さい
言語 日本語 英語
属性
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ゼミナール大会

Editor's Notes

  1. 解答時間を意思決定時間とする