1. Sherry T. Falls
111 Whooping Crane Lane
New Bern, N.C. 28562
252-514-4051 Home
252-665-1571 Cell
OBJECTIVE:
To work with a growing company that offers its employees room to expand their knowledge and
potential.
EDUCATION:
1980-1983- Havelock High School-Diploma
1986-1988-Mt. Olive College-Business Administration
2010-Present-Craven Community College- Business Administration
ORGANIZATIONS: New Bern Shrine Club, PHI THETA KAPPA
Skills: All MS Windows programs, Certified in Excel, Notary Public, Certified Construction Administrator
EMPLOYMENT:
Register’s Glass Shop, INC December 2012- Present
I write up glass orders, take payments for orders, answer phone, and keep all workers busy in shop
when Boss is out on a job. Office Manager- Run day to day actives, handle all moneys. In total charge of
company when owner is out.
Merchants April 2012- Present
Rang up purchases for groceries and gas. Stocked drink coolers and ice machine for fountain drinks.
Assisted customers in registering new boat purchase and getting fishing and hunting licenses.
November 2011- May 2012 Foodlion LLC-New Bern, NC
Performed basic check-out functions which consisted of operating a cash register to list and total the
Prices of individual items purchased, collecting cash and make change, and reconciling cash receipt
with the cash register tape. Applied certain clerical knowledge and abilities in order to perform duties
with speed and accuracy. Check-out work included the responsibility for insuring that the
Prices charged are accurately. Obtained knowledge of current prices of stocked items to determine that
Prices are marked correctly, and if not, referenced price lists if necessary.
March 2011- November 2011 Convergys- Jacksonville, NC
Perform customer service for United States Postal Service. Does zip code look ups, track and confirm
Packages validate Change of Addresses; give out local post office numbers and hours. When necessary I
document cases on packages that have not been delivered or lost.

2. April 2010- April 2011 Food lion LLC- New Bern, N.C.
Performed basic check-out functions which consisted of operating a cash register to list and total the
prices of individual items purchased, collecting cash and make change, and reconciling cash receipts with
the cash register tape. Applied certain clerical knowledge and abilities in order to perform
duties with speed and accuracy. Check-out work included the responsibility for insuring that the
Prices charged are accurately. Obtained knowledge of current prices of stocked items to determine that
prices are marked correctly, and if not, referenced price lists if necessary. Handle and store non-perishable
and perishable grocery items, produce, and fresh meats. Visually and physically inspect for
proper packaging of all items before stocking items on shelves. Performed all Duties and job tasks in
compliance with company guidelines and without supervision. Achieved positive Results by meeting
stocking schedules, accuracy of stock balances, orderliness and cleanliness of shelf Areas and adherence
to store shelf plans and customer service effectiveness.
April 2009-August 2009 Dollar General- New Bern, N.C
Operated cash registers to assist customers, processed credit cards and food stamp cards. Stocked
shelves, counted register money, safe money and Made bank deposits. Processed daily reports for
manager.
Oct. 2008- May 2009 Food lion LLC- New Bern, N.C.
Assisted customers with ringing up groceries and stocked shelves. Ordered merchandise for the store for
HBA every week.
Jan 2007- Aug 2008 Cingular Wireless CSR I- Fayetteville, N.C
Assisted customers in making payment Arrangements when needed. Made collection notifications on
delinquent accounts. Assisted customers with billing questions and equipment issues. Handled problems
concerning their wireless telephone Equipment and sold or suggested new equipment. Worked with
Excel spreadsheets, helped with irate Customers when another representative could not handle. Took
credit card and check payments over the phone.
Oct. 2005 - June 2006 Transeastern Homes -Certified Const. Admin. - Orlando, FL.
Responsibilities included providing needed construction administration support daily with the project
Manager, builders, and trade partners. Ordered needed plans, surveys and arranged permits to begin
Construction. Upon issuance of an “Authorization to start Construction”, obtained purchase orders and
Distribute to trade Partners. Setting up office files and keeping files up to date. Received all overhead
Invoices for community, posted proper cost codes and submitted same to project manager for approval
And then to corporate office for payment. Preparing additional work authorization paper work and
Forwarding to purchasing department for processing. Ordered all GE appliances and coordinated
Delivers. Picked up all Certificates of Occupancy and submitted to corporate office. Closed out all
Building files and prepared for warranty. Prepared the new keys for closing.
2004 - 2005 BB&T Bank – Teller- Sevierville, TN.
Assisted clients with deposits and withdrawals on their accounts. Processed cash advances, money
orders, and cashier’s checks.

3. 2003 - 2004 Bennett Distribution Services - Data Entry Clerk- Grovetown, GA.
Made data entries on John Deere tractor parts received in the warehouse. Received and distributed
Material received from UPS, Fed-X, and DHL. Packaged material and shipped products through the same
Companies. Have selected and setup specific storage locations according to such factors as use, size,
Shape and nomenclature of materials, identifying and selecting for issue material that is requested by
Company personnel. Searched locations for misplaced material and shifted storage locations in
Consideration of space availability and convenience of handling. Verified short, over and damaged
Conditions of incoming material by opening, counting and visually checking contents and ensure
Material is stored properly. Operated pallet jacks, forklifts and manually stored and retrieved parts as
necessary to support company personnel. Operated computer terminals to develop computerized
inventory data, access material, fill item Requisitions, storing, interpreting and retrieving information,
receiving and issuing items and materials. Used computer to develop coding data or with printed
shipping and receiving documents, making written entries and verifying data and material quantities in
printed format. Was responsible for training new employees on company computer applications.
1996 - 2002 AT&T Wireless Services - CSR II-Orlando, FL.
Assisted customers with billing questions and equipment issues. Worked with excel spreadsheets. In
charge of a responsible for combining wireless and land line telephone bills for the south east region.
Handled problems concerning their wireless Telephone equipment and sold or suggested new
equipment. Took credit card and check payments over the phone.