1. One Social Care - children and families
The whole picture so you
can act early to transform lives

2. With increasing pressure on social care,
it’s more critical than ever to transform
how those services are delivered.
That’s why we’re leading a new way of thinking about social care and technology.
With One, you have access to a holistic, fully integrated social care system, enabling you to draw
on a wide range of data from schools and other agencies. With the whole picture, you’re better placed to
safeguard the most vulnerable and deliver better outcomes for children and families.
Paul’s personalised dashboard notifies him that Mia
has been suspended from school that morning due to
a behavioural incident.
Paul opens up the timeline tool to view all the recent
activity for this case, which includes a previous concern
from Mia’s school about poor attendance, and an
incident with the police.
Noticing a warning sign for a new relationship, Paul
opens the connections viewer to see all of the people
known to Mia.
He can see that a colleague has linked this person, part
of a known gang, to Mia.
Paul is concerned that Mia is at high risk of exploitation.
By setting up automatic alerts he can be notified of any
further gang-related activity - even if Mia isn’t directly
involved.
With this information, Paul can make more informed
decisions and act immediately if the situation
changes.
Now I have the insight I need
Want to know more?
Find out more about One Social Care for children and
families at capita-one.co.uk/child
Safeguard the most vulnerable
with the full picture
With full visibility of a child and family’s situation you can easily
identify those at most risk, ensuring no child is overlooked and
respond quickly to changing situations.
You can explore relationships and trends using the connections
viewer, and set up vulnerability alerts to ensure no-one falls
under the radar. The timeline tool helps you identify patterns,
including the impact of interventions from multi-agency teams.
Work as an extended team
around the family
One embraces multi-agency family working, supporting the
intelligent collection, sharing and cascading of information
with authorised professionals across other departments and
agencies, so you can be sure the child and family are getting
the support they need.
Using a system built around professional judgements, you can
define a whole family group as a case to share across plans.
Referrals, requests and notes can be collected and shared
with other agencies, such as health services, via a secure
online portal, so no clue goes unnoticed.
Free up your teams to spend
time directly with families
Our intuitive system uses the very latest technology to support
flexible workflows and mobile working, removing unnecessary
administration and allowing your teams to spend more time
with children and families.
Designed to work on tablets, our case management tools
support online and offline working, removing the need to
retype notes. With all the information they need to hand, social
workers are free to directly support those who need them.
Why choose Capita One?
Our innovative and intuitive solution has been developed in close collaboration with the social
care community, to meet the changing needs of users and society.

3. Capita One, Franklin Court, Priory Business Park, Cardington, Bedfordshire MK44 3JZ
t: 01234 838080 | f: 01234 838091 | e: info@capita-one.co.uk | w: www.capita-one.co.uk
A trading name of Capita Business Services Ltd. Registered office: 71 Victoria Street, Westminster, London SW1H 0XA. Registered in England No. 2299747.
We know that switching MIS supplier can
seem daunting.
But we have a proven track record in successfully
migrating local authorities like yours from other
providers.
By working closely with the social care community,
we understand the issues you face every day,
helping us to tailor our products and services to
suit you.
Find out how we can support you at:
capita-one.co.uk/moving-to-One
Get in touch
www.capita-one.co.uk/socialcare
Follow us on Twitter @CapitaOne
info@capita-one.co.uk
Find out more about our new transformational
social care solution:
0800 999 3181
Moving to Capita One