3. Economy, Industry, Company
Identify the root cause of the Business problem
Identify multiple solutions to the problem
Apply best possible solution out of the available
options
7. 0.60
1.10
1.60
201620152014201320122011
Current ratio
Industry average NCC
0.2
0.7
1.2
1.7
201620152014201320122011
Debt/Equity
Industry average NCC
0.5
0.55
0.6
0.65
0.7
0.75
0.8
0.85
0.9
201620152014201320122011
Asset turnover ratio
Industry average NCC
0.00%
2.00%
4.00%
6.00%
201620152014201320122011
Net Profit margin
Average Net margin NCC Net profit
8. To create Value for Price
Manage suppliers, buyers, competition
Quantify risk and all activities
Use analytics for operations and maintenance
To stay ahead of competition
Liquidity, Solvency, Asset, Profit management
9. 4 Ps of marketing
Is the market research
right?
How to market services?
Are we pricing it right?
10. Operations strategy is the strategic
reconciliation of market requirements with
operations resources
Tangible
and
intangible
resources
Operations
capabilities
Operations
processes
Operations
strategy
decision
areas
Customer
needs
Market
positioning
Competitors
’ actions
Performance
objectives
Understandin
g resources
and processes
Strategic decisions
Capacity
Supply networks
Process
technology
Development
and
organisation
Required performance
Quality
Speed
Dependability
Flexibility
Cost
Understandin
g markets