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Make client collaboration work for you
With Tikit’s WebShare module, your clients can view and
update their case details online, all in a customised and
secure website.
Why WebShare?
Automatically update your
clients’ on-line view of case
progress from your P4W Case
Management software.
•	 It is a real-time web-based
information provider
•	 It’s secure. WebShare uses
HTTPS and individual logins on
a robust, scalable platform
•	 You can offer your clients
convenient access to up-to-
date case information with
just a click of a button
•	 Clients can download, amend
and upload forms containing
data which is then sent straight
to your firm’s P4W database
•	 Clients and authorised contacts
such as estate agents can
access information about
their cases at any time
•	 Runs on its own separate
server which means there is
no direct link to your P4W
database for added security
•	 Fully supports the publishing of
documents whether in native
Microsoft Office format or PDF
Save time and improve
client service
Partners, fee earners and secretaries
spend a large proportion of their
day answering client enquiries
over the phone or by email.
Equally, clients may become
frustrated if they cannot easily find
out about case progress; particularly
at a time to suit them such as
outside of normal office hours.
Being able to divert clients to an
online resource that provides them
with the information they require
enables staff to be more productive
and boost client satisfaction levels.
WebShare
About Tikit
Tikit is one of the largest suppliers of technology solutions and services to legal firms, and is part of BT Group. Tikit’s client list totals more
than 1,450 firms globally, including 90 of the UK’s top 100 law firms, 250 US law firms and 12 of the top 20 European law firms.
Tikit is a complete technology partner offering a broad portfolio that includes software solutions, IT outsourcing,
communication, networks and hosting. Tikit develops their own software and has long-standing relationships with other
top best-of-breed providers, and they match this expertise with a reputation for excellent customer service.
Tikit Ltd
BT Centre, 81 Newgate Street, London EC1A 7AJ | 1590 Parkway, Whiteley, Fareham, Hampshire PO15 7AG
Registered in England 2885516
Copyright © Tikit 2015
www.tikit.com
Automate client payments
Improve cash flow and increase back
office efficiency by enabling your
clients to make on-line payments via
WebShare. Clients can easily pay bills,
disbursements, and staged payments;
safe in the knowledge that their
details and the transaction are secure
thanks to the inbuilt security of the BT
Safe Pay system used by WebShare.
Your Accounts Department is able to
quickly process the payments which
are passed automatically to the P4W
software from BT Safe Pay. Upon
processing, the internal ledger and the
client’s view of what’s outstanding
are automatically updated.
Encourage additional business
Provide clients with a wealth of useful
information which they can view or
download at their leisure. This can include
information about the firm and the range
of services offered; thus providing a useful
marketing opportunity to encourage
additional business from existing clients.
To find out more,
talk to Tikit today:
T 01489 609010
E enquiries@tikit.com
www.tikit.com
UKMM/022/016

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WebShare

  • 1. Make client collaboration work for you With Tikit’s WebShare module, your clients can view and update their case details online, all in a customised and secure website. Why WebShare? Automatically update your clients’ on-line view of case progress from your P4W Case Management software. • It is a real-time web-based information provider • It’s secure. WebShare uses HTTPS and individual logins on a robust, scalable platform • You can offer your clients convenient access to up-to- date case information with just a click of a button • Clients can download, amend and upload forms containing data which is then sent straight to your firm’s P4W database • Clients and authorised contacts such as estate agents can access information about their cases at any time • Runs on its own separate server which means there is no direct link to your P4W database for added security • Fully supports the publishing of documents whether in native Microsoft Office format or PDF Save time and improve client service Partners, fee earners and secretaries spend a large proportion of their day answering client enquiries over the phone or by email. Equally, clients may become frustrated if they cannot easily find out about case progress; particularly at a time to suit them such as outside of normal office hours. Being able to divert clients to an online resource that provides them with the information they require enables staff to be more productive and boost client satisfaction levels. WebShare
  • 2. About Tikit Tikit is one of the largest suppliers of technology solutions and services to legal firms, and is part of BT Group. Tikit’s client list totals more than 1,450 firms globally, including 90 of the UK’s top 100 law firms, 250 US law firms and 12 of the top 20 European law firms. Tikit is a complete technology partner offering a broad portfolio that includes software solutions, IT outsourcing, communication, networks and hosting. Tikit develops their own software and has long-standing relationships with other top best-of-breed providers, and they match this expertise with a reputation for excellent customer service. Tikit Ltd BT Centre, 81 Newgate Street, London EC1A 7AJ | 1590 Parkway, Whiteley, Fareham, Hampshire PO15 7AG Registered in England 2885516 Copyright © Tikit 2015 www.tikit.com Automate client payments Improve cash flow and increase back office efficiency by enabling your clients to make on-line payments via WebShare. Clients can easily pay bills, disbursements, and staged payments; safe in the knowledge that their details and the transaction are secure thanks to the inbuilt security of the BT Safe Pay system used by WebShare. Your Accounts Department is able to quickly process the payments which are passed automatically to the P4W software from BT Safe Pay. Upon processing, the internal ledger and the client’s view of what’s outstanding are automatically updated. Encourage additional business Provide clients with a wealth of useful information which they can view or download at their leisure. This can include information about the firm and the range of services offered; thus providing a useful marketing opportunity to encourage additional business from existing clients. To find out more, talk to Tikit today: T 01489 609010 E enquiries@tikit.com www.tikit.com UKMM/022/016