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WHITEPAPER
IT'S NEVER JUST BEEN ABOUT TIME MANAGEMENT
THE
PRODUCTIVE
LEADER
LEADERS
NEED
MORE: 
TIME MANAGEMENT IS A MISNOMER.
PRODUCTIVITY IS ABOUT FOCUS 
TASK NOT TIME MANAGEMENT
According to Priority Management, the
average manager is interrupted every 8
minutes. Add to that, the Journal of
Experimental Psychology reports that
after a 2.8 second interruption error
rates double, and error rates triple after
a 4.5 second distraction.
Interruptions, lack of focus and
errors cost money and your
credibility.
ACHIEVEMENT
FOCUS
TIME
72
THE AVERAGE NUMBER
OF HOURS A MANAGER
WORKS PER WEEK
Managers have the highest
average of actual hours
worked of all major
occupational groups.
HBR
ABS
121THE AVERAGE NUMBER
OF EMAILS RECEIVED
DAILY BY OFFICE
EMPLOYEES
DMR
The number and type of
emails Managers will receive
daily will increase unless the
communication culture of
organisations changes.
35%
OF THEIR TIME IN
MEETINGS
TheMuse
MIDDLE MANAGERS
SPEND
SENIOR MANAGERS
SPEND
50%
OF THEIR TIME IN
MEETINGS
2.3x
Revenue growth in
organisations with highly
engaged employees.
30%
Employees are so
stressed about
their financials
that it interrupts
focus and
productivity.
$411
Billion loss each year
due to sleep loss,
which in turn
impacts
productivity  (US).
20-25
%
Percentage of improved
productivity in
organisations with more
connected with employees.
Time is a fixed income, and
as with any income, the real
problem facing us is how to work
successfully with our daily
allotment.
Plan each day down to the
moment becasue once time is
wasted, you can never get it
back. PERCY WHITING
VP Dale Carnegie & Assoc.
CHALLENGES LEADERS FACE...
Interruptions
Meetings
Long Hours &
Missed Moments
Communication & Culture
Emails, Email, Emails!
Constant interruptions are the bane of most
employees. Add to this the open plan office and
time is quickly consumed in handling interruptions
and energy spent in trying to stay focused on tasks.
Meetings are important for sharing information and
collaboration however many meetings are mundane
and wasteful. 9/10 people daydream during
meetings because they would prefer any other form
of communication than attending a meeting.
Inboxes are choking with emails demanding
attention. Leaders are faced with the challenges
of inbox and task management, action
appropriately and timely, without overwhelm, and
help their teams to productively handle their own
emails.
Trust
Fundamentally the key to a productive workforce
is how individuals communicate through and
across the organisation. This impacts culture and
the productivity of the organisation. Leaders are
constantly challenged to ensure effective, open
and respectful communication.
In this constantly connected world, accessing
emails, texts and calls night and day challenges
the leader to work longer hours, be less present
for family and personal pursuits.
It is often a challenge to allocate time to building
relationships. Networking and relationship building
doesn't seem to have an immediate impact on the
bottom line, however without quality relationships,
trust can not grow and this impacts on the how
leaders can drive team performance.
CHALLENGES LEADERS FACE...
Shifting Priorities
Driving Performance
Keeping Up To Date
Networking
Influence without Authority
Change is the only constant in our world today
and being agile enough to adapt at the right pace
is a challenge that needs to be addressed.
Achieving more and better with a leaner
workforce means facing the challenges of being
able to drive performance effectively whilst
keeping turnover low, individuals developing in
line with new technologies and processes, and
maintaining a high performing and functioning
team.
Many leaders face the challenge of needing to
influence their direct reports (and peers) when
they may not necessarily have the authority to
effect change, decisions or performance.
A New Generation
Internal and external networking is often seen as
socialising rather than building quality
connections across the organisation or an
industry. Alternatively, they are avoided as the
value is not clear or leaders are not sure how to
network effectively.
Keeping up to date with industry knowledge can
be a challenge when there are multiple other
demands that steal focus and attention.
With baby boomers retiring so too is their
experience that has been on-the-job training and
in-house mentors. This results in the challenge to
find new ways to rapidly equip younger leaders
with the necessary skills and knowledge to
productively lead.
WHAT KEEPS LEADERS WAKE AT NIGHT...
Imposter Syndrome
Failure
A Good Provider
Taking a seat: contributing
Backlash and bullies
Leaders often wonder if they are really cut-out for the
role; questioning if they are good enough to be an
effective and productive leader.
With the pressure to get more done with better results
and, most often with less resources, leaders do not want
to be seen as a failure. The need for success, through
the team they lead and the outcomes they achieve are
often driven by high expectations and standards that can
stifle and inadvertently hinder productivity.
Leaders avoid difficult conversations because they
fear they'll be called a bully and from there the
ramifications and risks are too high. The stress of
avoidance impacts the whole team which makes the
leader even more ineffectual.
Ownership
Leaders avoid speaking up or contributing in key
meetings for fear it will reflect poorly on them or
because they may get challenged by others.
Being a good provider for the family often drives
people into higher management or leadership roles,
in spite of personal career desires. This often leads
to the costly situation of the wrong person in the
wrong role.
Leaders can be so consumed with the stress of making
the right decisions, driving team performance, not
speaking up for fear of saying the wrong thing ... not
putting a foot wrong, that they lack a true sense of
ownership for their leadership role.
Demographics
Leaders avoid critical performance conversations for
fear of being accused of sexism, racism or unable to
relate and communicate across age demographics.
THE
PRODUCTIVITY MODEL
Without awareness, skills and focus, results will never reflect the desired level of
productivity. It’s about working more effectively with the team, executing the work,
empowering and driving performance. It’s time for leaders to gain a
deeper INSIGHT into how they spend their time so that they can make positive changes
and stop feeling as though their efforts are invisible.
Productive Leaders minimise reacting and stomping out spot fires and RESOLVE to
take more considered approaches to crises, projects and day-to-day operations. They
manage interruptions, meetings and emails more effectively. Productive Leaders are
more DISCERNING; they master key leadership skills - such as feedback, delegation,
influence and prioritising - to ACHIEVE more while simultaneously developing their
team.
Instead of ‘just getting by’, Productive Leaders are prolific and are constantly adding
value to the team, the department and the business, that is, they have the time, energy
and focus to find ways to PROSPER personally and for the business.
THE
PRODUCTIVITY MODEL
KEYS  TO THE
PRODUCTIVE
LEADERSHIP
Source: http://nilofermerchant.com
According to a study on highly
productive leaders they identified
increases in:
 - engagement,
 - profit (↑ 16%),
 - customer loyalty (↑ 12%), and  
 - quality (↑ 60%).
MASTERING
PRODUCTIVE
LEADERSHIP
RELATIONSHIPS 
CLARITY
BOUNDARIES
THREE KEY AREAS THAT WILL BOOST YOUR
RESULTS, CONFIDENCE AND PRODUCTIVITY
Honest, respectful and open
relationships impact on team and
organisational productivity.
Through clear goal setting,
priorities and understanding the
value of the work being done,
productivity can be boosted.
Effective delegation, performance
conversations and influence help
create boundaries for helping the
team and leaders get the work
done.
THE
PRODUCTIVE
LEADE
PERSONAL -
PRODUCTIVITY
Leading oneself through the distractions
and multiple demands in order to
maintain pace and focus to achieve, if
not exceed, results. 
WHAT AM I DOING THAT HELPS BOOST MY
PRODUCTIVITY AND GET RESULTS?
WHAT DO I DO THAT GETS IN MY OWN WAY OF
BEING MORE PRODUCTIVE?
WHERE'S DOES THE SENSE OF ACHIEVEMENT
COME FROM?
PERSONAL --
PRODUCTIVITY
KEY AREAS OF FOCUS
Busy v Achievement
Procrastination Triggers
Time Wasters Balance
You
Habits
Schedules
The productive leader ensures they are focused
and able to prioritise themselves through
effective scheduling: this includes time for
thinking and self care. It's all about balance over
the long term, and being able to meet the peaks
and troughs of shifting demands.
Self-awareness is critical for minimising
unproductive habits and time wasters. The
productive leader identifies their procrastination
triggers and implements actions to eliminate
them.
When fully present the productive leader is able
to engage, influence and achieve more in terms
of efficiency, cost, time and energy.
Calendar Management
PROFESSIONAL-
PRODUCTIVITY
Leading self and others to achieve top
results from doing the most valuable
work in most effective way.
WHAT'S THE RETURN ON EFFORT?
HOW DOES THE WAY I DO MY WORK HELP
OR HINDER MY PRODUCTIVITY?
WHERE'S DOES THE SENSE OF ACHIEVEMENT
COME FROM?
PROFESSIONAL-
PRODUCTIVITY
KEY ACTIVITIES
Clear Your SpaceEmails
Environmental Time Wasters
Urgent v Important
Batching
Discerning the important over urgent at the right
time and at the right pace means the productive
leader has a clear understanding of the value they
offer and the value of their results.
Key activities that every productive leader
implements includes batching like tasks, single-
focused time chunking to complete high level
tasks, avoiding multitasking in order to minimise
error rates and role modelling effective task
management.
Multitasking
Time Chunking
Meetings
PEOPLE-
PRODUCTIVITY
Build and sustain open, honest
interpersonal communication to drive
high performance, influence the right
decisions, and ensure
the team stay motivated and productive. 
WHAT DIFFICULT RELEATIONSHIPS ARE
HINDERING THE TEAM'S PRODUCTIVITY
AND ADVERSELY AFFECTING  THE
ORGANISATIONAL CULTURE?
HOW WELL DO YOU KNOW YOUR TEAM?
HOW EFFECTIVELY ARE YOU DRIVING
PERFORMANCE?
PEOPLE-
PRODUCTIVITY
KEY SKILLS AND ACTIVITIES
Sharing Stories
Conflict Resolution
Telling v Asking
Influence
Feedback
Delegation
The productive leader actively engages in building
rapport and increasing the teams engagement.
This is through two-way, open and assertive
communication; using delegation as a tool for
development; providing timely and specific
feedback (including not avoiding the difficult
conversations); and networking to deepen
relationships that can help influence and drive a
more productive team.
The productive leader knows their power and their
authority and uses them in careful measure to
ensure the team are motivated and engaged, and
therefore productive.
Listen More, Speak Less
“EVERY MINUTE YOU SPEND
IN PLANNING SAVES 10
MINUTES IN EXECUTION;
THIS GIVES YOU A 1,000
PERCENT RETURN ON
ENERGY!”
BRIAN TRACY
ImageSource:TwitterBrianTracy
ABOUT SALLY
Most people want to do a good job and have a sense of achievement through being
productive.
Obsessed with productivity and execution, Sally helps people get on with their
work and get on with their peers, senior leaders and team. She helps them find
ways to be more productive and see the positive results while also gaining
greater engagement.
 What makes Sally different is, first of all, she has been a manger, she was a CEO,
so she understands first hand the pressure of balancing workload, leading a
team, and delivering the required outcomes. She struggled when in the
trenches so she truly gets it.
Sally has trained and developed an enormous amount of managers and leaders
across diverse industries both in Australia and overseas. What that means is
that Sally brings a unique depth of experience and skills to making improved
productivity more than just a mere time or people management concept.
Sally helps you lift the heavy drag of constantly feeling like you're getting no
where to the lighter, less stressful, more confident productive you.
Productive Leader
Workshop or Coaching
What do you need to focus on now?
Take back 2 hours per day 
Achieve more and reduce stress
Develop management skills and improve self-leadership
Increase morale and employee engagement
Ramp up quality of work and increase results
Boost confidence
Increase competitive advantage in the market
Workshops Productive Leaders - Productive Teams:
http://www.sallyfoleylewis.com/training/
Coaching Packages Brochure and Information:
http://www.sallyfoleylewis.com/coaching/
What do you need to focus on now?
Due for release September 2018
CONNECT
WITH SALLY
Coaching
Workshops
Presentations
www.sallyfoleylewis.com
0401 442 464
sally@sallyfoleylewis.com
Copyright
You have permission to post, email, print and pass this along for free to anyone as long as it is
done so without changes to format or content, without deletions or edits. It must remain in its
entirety. Please do pass this along and make as many copies as you wish. Sally Foley-Lewis
reserves the right to reformat it and sell it as a resource.

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The Productive Leader Whitepaper

  • 1. WHITEPAPER IT'S NEVER JUST BEEN ABOUT TIME MANAGEMENT THE PRODUCTIVE LEADER
  • 2. LEADERS NEED MORE:  TIME MANAGEMENT IS A MISNOMER. PRODUCTIVITY IS ABOUT FOCUS  TASK NOT TIME MANAGEMENT According to Priority Management, the average manager is interrupted every 8 minutes. Add to that, the Journal of Experimental Psychology reports that after a 2.8 second interruption error rates double, and error rates triple after a 4.5 second distraction. Interruptions, lack of focus and errors cost money and your credibility. ACHIEVEMENT FOCUS TIME
  • 3. 72 THE AVERAGE NUMBER OF HOURS A MANAGER WORKS PER WEEK Managers have the highest average of actual hours worked of all major occupational groups. HBR ABS
  • 4. 121THE AVERAGE NUMBER OF EMAILS RECEIVED DAILY BY OFFICE EMPLOYEES DMR The number and type of emails Managers will receive daily will increase unless the communication culture of organisations changes.
  • 5. 35% OF THEIR TIME IN MEETINGS TheMuse MIDDLE MANAGERS SPEND SENIOR MANAGERS SPEND 50% OF THEIR TIME IN MEETINGS
  • 6. 2.3x Revenue growth in organisations with highly engaged employees. 30% Employees are so stressed about their financials that it interrupts focus and productivity. $411 Billion loss each year due to sleep loss, which in turn impacts productivity  (US). 20-25 % Percentage of improved productivity in organisations with more connected with employees.
  • 7. Time is a fixed income, and as with any income, the real problem facing us is how to work successfully with our daily allotment. Plan each day down to the moment becasue once time is wasted, you can never get it back. PERCY WHITING VP Dale Carnegie & Assoc.
  • 8. CHALLENGES LEADERS FACE... Interruptions Meetings Long Hours & Missed Moments Communication & Culture Emails, Email, Emails! Constant interruptions are the bane of most employees. Add to this the open plan office and time is quickly consumed in handling interruptions and energy spent in trying to stay focused on tasks. Meetings are important for sharing information and collaboration however many meetings are mundane and wasteful. 9/10 people daydream during meetings because they would prefer any other form of communication than attending a meeting. Inboxes are choking with emails demanding attention. Leaders are faced with the challenges of inbox and task management, action appropriately and timely, without overwhelm, and help their teams to productively handle their own emails. Trust Fundamentally the key to a productive workforce is how individuals communicate through and across the organisation. This impacts culture and the productivity of the organisation. Leaders are constantly challenged to ensure effective, open and respectful communication. In this constantly connected world, accessing emails, texts and calls night and day challenges the leader to work longer hours, be less present for family and personal pursuits. It is often a challenge to allocate time to building relationships. Networking and relationship building doesn't seem to have an immediate impact on the bottom line, however without quality relationships, trust can not grow and this impacts on the how leaders can drive team performance.
  • 9. CHALLENGES LEADERS FACE... Shifting Priorities Driving Performance Keeping Up To Date Networking Influence without Authority Change is the only constant in our world today and being agile enough to adapt at the right pace is a challenge that needs to be addressed. Achieving more and better with a leaner workforce means facing the challenges of being able to drive performance effectively whilst keeping turnover low, individuals developing in line with new technologies and processes, and maintaining a high performing and functioning team. Many leaders face the challenge of needing to influence their direct reports (and peers) when they may not necessarily have the authority to effect change, decisions or performance. A New Generation Internal and external networking is often seen as socialising rather than building quality connections across the organisation or an industry. Alternatively, they are avoided as the value is not clear or leaders are not sure how to network effectively. Keeping up to date with industry knowledge can be a challenge when there are multiple other demands that steal focus and attention. With baby boomers retiring so too is their experience that has been on-the-job training and in-house mentors. This results in the challenge to find new ways to rapidly equip younger leaders with the necessary skills and knowledge to productively lead.
  • 10. WHAT KEEPS LEADERS WAKE AT NIGHT... Imposter Syndrome Failure A Good Provider Taking a seat: contributing Backlash and bullies Leaders often wonder if they are really cut-out for the role; questioning if they are good enough to be an effective and productive leader. With the pressure to get more done with better results and, most often with less resources, leaders do not want to be seen as a failure. The need for success, through the team they lead and the outcomes they achieve are often driven by high expectations and standards that can stifle and inadvertently hinder productivity. Leaders avoid difficult conversations because they fear they'll be called a bully and from there the ramifications and risks are too high. The stress of avoidance impacts the whole team which makes the leader even more ineffectual. Ownership Leaders avoid speaking up or contributing in key meetings for fear it will reflect poorly on them or because they may get challenged by others. Being a good provider for the family often drives people into higher management or leadership roles, in spite of personal career desires. This often leads to the costly situation of the wrong person in the wrong role. Leaders can be so consumed with the stress of making the right decisions, driving team performance, not speaking up for fear of saying the wrong thing ... not putting a foot wrong, that they lack a true sense of ownership for their leadership role. Demographics Leaders avoid critical performance conversations for fear of being accused of sexism, racism or unable to relate and communicate across age demographics.
  • 12. Without awareness, skills and focus, results will never reflect the desired level of productivity. It’s about working more effectively with the team, executing the work, empowering and driving performance. It’s time for leaders to gain a deeper INSIGHT into how they spend their time so that they can make positive changes and stop feeling as though their efforts are invisible. Productive Leaders minimise reacting and stomping out spot fires and RESOLVE to take more considered approaches to crises, projects and day-to-day operations. They manage interruptions, meetings and emails more effectively. Productive Leaders are more DISCERNING; they master key leadership skills - such as feedback, delegation, influence and prioritising - to ACHIEVE more while simultaneously developing their team. Instead of ‘just getting by’, Productive Leaders are prolific and are constantly adding value to the team, the department and the business, that is, they have the time, energy and focus to find ways to PROSPER personally and for the business. THE PRODUCTIVITY MODEL
  • 13. KEYS  TO THE PRODUCTIVE LEADERSHIP Source: http://nilofermerchant.com According to a study on highly productive leaders they identified increases in:  - engagement,  - profit (↑ 16%),  - customer loyalty (↑ 12%), and    - quality (↑ 60%).
  • 14. MASTERING PRODUCTIVE LEADERSHIP RELATIONSHIPS  CLARITY BOUNDARIES THREE KEY AREAS THAT WILL BOOST YOUR RESULTS, CONFIDENCE AND PRODUCTIVITY Honest, respectful and open relationships impact on team and organisational productivity. Through clear goal setting, priorities and understanding the value of the work being done, productivity can be boosted. Effective delegation, performance conversations and influence help create boundaries for helping the team and leaders get the work done. THE PRODUCTIVE LEADE
  • 15. PERSONAL - PRODUCTIVITY Leading oneself through the distractions and multiple demands in order to maintain pace and focus to achieve, if not exceed, results.  WHAT AM I DOING THAT HELPS BOOST MY PRODUCTIVITY AND GET RESULTS? WHAT DO I DO THAT GETS IN MY OWN WAY OF BEING MORE PRODUCTIVE?
  • 16. WHERE'S DOES THE SENSE OF ACHIEVEMENT COME FROM? PERSONAL -- PRODUCTIVITY KEY AREAS OF FOCUS Busy v Achievement Procrastination Triggers Time Wasters Balance You Habits Schedules The productive leader ensures they are focused and able to prioritise themselves through effective scheduling: this includes time for thinking and self care. It's all about balance over the long term, and being able to meet the peaks and troughs of shifting demands. Self-awareness is critical for minimising unproductive habits and time wasters. The productive leader identifies their procrastination triggers and implements actions to eliminate them. When fully present the productive leader is able to engage, influence and achieve more in terms of efficiency, cost, time and energy. Calendar Management
  • 17. PROFESSIONAL- PRODUCTIVITY Leading self and others to achieve top results from doing the most valuable work in most effective way. WHAT'S THE RETURN ON EFFORT? HOW DOES THE WAY I DO MY WORK HELP OR HINDER MY PRODUCTIVITY?
  • 18. WHERE'S DOES THE SENSE OF ACHIEVEMENT COME FROM? PROFESSIONAL- PRODUCTIVITY KEY ACTIVITIES Clear Your SpaceEmails Environmental Time Wasters Urgent v Important Batching Discerning the important over urgent at the right time and at the right pace means the productive leader has a clear understanding of the value they offer and the value of their results. Key activities that every productive leader implements includes batching like tasks, single- focused time chunking to complete high level tasks, avoiding multitasking in order to minimise error rates and role modelling effective task management. Multitasking Time Chunking Meetings
  • 19. PEOPLE- PRODUCTIVITY Build and sustain open, honest interpersonal communication to drive high performance, influence the right decisions, and ensure the team stay motivated and productive.  WHAT DIFFICULT RELEATIONSHIPS ARE HINDERING THE TEAM'S PRODUCTIVITY AND ADVERSELY AFFECTING  THE ORGANISATIONAL CULTURE? HOW WELL DO YOU KNOW YOUR TEAM? HOW EFFECTIVELY ARE YOU DRIVING PERFORMANCE?
  • 20. PEOPLE- PRODUCTIVITY KEY SKILLS AND ACTIVITIES Sharing Stories Conflict Resolution Telling v Asking Influence Feedback Delegation The productive leader actively engages in building rapport and increasing the teams engagement. This is through two-way, open and assertive communication; using delegation as a tool for development; providing timely and specific feedback (including not avoiding the difficult conversations); and networking to deepen relationships that can help influence and drive a more productive team. The productive leader knows their power and their authority and uses them in careful measure to ensure the team are motivated and engaged, and therefore productive. Listen More, Speak Less
  • 21. “EVERY MINUTE YOU SPEND IN PLANNING SAVES 10 MINUTES IN EXECUTION; THIS GIVES YOU A 1,000 PERCENT RETURN ON ENERGY!” BRIAN TRACY ImageSource:TwitterBrianTracy
  • 22. ABOUT SALLY Most people want to do a good job and have a sense of achievement through being productive. Obsessed with productivity and execution, Sally helps people get on with their work and get on with their peers, senior leaders and team. She helps them find ways to be more productive and see the positive results while also gaining greater engagement.  What makes Sally different is, first of all, she has been a manger, she was a CEO, so she understands first hand the pressure of balancing workload, leading a team, and delivering the required outcomes. She struggled when in the trenches so she truly gets it. Sally has trained and developed an enormous amount of managers and leaders across diverse industries both in Australia and overseas. What that means is that Sally brings a unique depth of experience and skills to making improved productivity more than just a mere time or people management concept. Sally helps you lift the heavy drag of constantly feeling like you're getting no where to the lighter, less stressful, more confident productive you.
  • 23. Productive Leader Workshop or Coaching What do you need to focus on now? Take back 2 hours per day  Achieve more and reduce stress Develop management skills and improve self-leadership Increase morale and employee engagement Ramp up quality of work and increase results Boost confidence Increase competitive advantage in the market Workshops Productive Leaders - Productive Teams: http://www.sallyfoleylewis.com/training/ Coaching Packages Brochure and Information: http://www.sallyfoleylewis.com/coaching/
  • 24. What do you need to focus on now? Due for release September 2018
  • 26. Copyright You have permission to post, email, print and pass this along for free to anyone as long as it is done so without changes to format or content, without deletions or edits. It must remain in its entirety. Please do pass this along and make as many copies as you wish. Sally Foley-Lewis reserves the right to reformat it and sell it as a resource.