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CAMPAIGN PLAN –
GROUP 4
The future is green
energy, sustainability,
renewable energy. -
Arnold Schwarzenegger
Inga Hein: 323778
Anne Rietveld: 328196
Sukunchai Sukhant: 322062
Bogomila Vasileva: 315970
Pieter Wolven: 321281
Class: IVC2D
Word count: 6213
CAMPAIGN PLAN – GROUP 4
1
Executive summary
From the research done in the previous block, it became clear that the target group was well
informed on renewable energy. However, the case was that the target group believes that
renewable energy is expensive and that they are unaware of the subsidies available. Based
on the differentiation within the target groups, the campaign is designed to be
understandable for everyone. The main channel is Facebook and next to that the campaign
focusses on the newspaper Dagblad van het Noorden and posters in the living area of the
target group.
The communication objective for the whole campaign is:
Implementing a campaign with a duration of 6 months, that convinces VVE’s in the North of
The Netherlands that sustainable energy is affordable, by using various local media channels,
to communicate that Enshared will help with the process of becoming more sustainable,
with the aim that 3% of these VVE’s will contacted Enshared to get information on switching
to sustainable energy by September 2016.
The message that the campaign will bring across is that sustainable energy is affordable and
this message returns in every media channel used for this campaign. The campaign will last
for 6 months because it is proven that a campaign is most successful within this time frame.
The different media channels are all connected with each other. On the posters there will be
the link of the website of Enshared and a QR-code which the target group can scan with their
mobile devices that will direct them to Enshared’s Facebook-page. On this Facebook-page
the target group can find more information on subsidies. The subsidies will be highlighted a
lot in this campaign in order to make the target group aware of what opportunities and
possibilities they have to switch to sustainable energy. The posters will all contain a different
role model to show that it can be anyone that switches to sustainable energy. 3 different
posters were created that can be switched during the 6 months, so it stays attention
grabbing. The role models on the posters will be a man, a woman and a family. The
newspaper advertisement and the articles are used as an informative tool, to give the target
group some more information about switching to sustainable energy. This will help building
brand awareness towards Enshared.
Measurements of the campaign will be done before the campaign will start, during the
campaign and after the campaign. This is done to give an overview of the campaign, the
effectiveness and how many people it actually reached. The plan is to launch the campaign
in April 2016 and will end in September 2016.
CAMPAIGN PLAN – GROUP 4
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If all the media channels are agreed upon to be used, the average costs of the campaign will
be €72.666,- for the whole period of 6 months. This budget can vary, depending on changes
made for the advertisements or when getting discounts.
CAMPAIGN PLAN – GROUP 4
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Table of Contents
Executive summary ................................................................................................................................. 1
Chapter 1 - Introduction.......................................................................................................................... 5
Chapter 2 – Advertising strategy............................................................................................................. 6
2.1 Target group.............................................................................................................................. 6
2.2 Communication objective and Communication goal ................................................................ 6
2.3 The message strategy................................................................................................................ 7
Chapter 3 - Creative strategy .................................................................................................................. 8
Chapter 4 - Media strategy.................................................................................................................... 11
4.1 Overview of the media used ................................................................................................... 11
4.2 Duration................................................................................................................................... 12
4.3 Frequency................................................................................................................................ 13
Chapter 5 - Campaign Evaluation.......................................................................................................... 16
5.1 Pre-testing measurement............................................................................................................ 16
5.1.1 Internal evaluation ............................................................................................................... 16
5.2 Post-testing evaluation................................................................................................................ 16
5.2.1 Exposure measurement ....................................................................................................... 17
5.2.3 Behaviour measurement...................................................................................................... 17
Chapter 6 – Implementation................................................................................................................. 18
6.1 Planning....................................................................................................................................... 18
Milestones of the Implementation part........................................................................................ 19
6.2 Budget ......................................................................................................................................... 20
Posters........................................................................................................................................... 20
Newspaper .................................................................................................................................... 20
Social Media .................................................................................................................................. 21
Total Costs..................................................................................................................................... 21
Appendices............................................................................................................................................ 22
Creative Brief................................................................................................................................. 22
Mood board................................................................................................................................... 24
Media................................................................................................................................................. 25
Poster 1.......................................................................................................................................... 26
Poster 2.......................................................................................................................................... 27
Poster 3.......................................................................................................................................... 28
Advertisements for Newspaper and Facebook................................................................................. 29
1. Newspaper................................................................................................................................. 29
CAMPAIGN PLAN – GROUP 4
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2. Facebook ................................................................................................................................... 30
Facebook page................................................................................................................................... 30
Newspaperarticle .............................................................................................................................. 34
Reference List........................................................................................................................................ 35
CAMPAIGN PLAN – GROUP 4
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Chapter 1 - Introduction
This project focuses on a campaign concept for the external client - Enshared. The designed
and developed campaign is meant to build a relevant connection with the target group, as
well as presenting the unique idea in a catchy and accessible way. Based on the research
conducted in the previous project, the communication problem of Enshared was revealed
and therefore a campaign plan is presented, and the calculated budget to implement the
concept, will be a crucial factor for achieving the communication goal. The strategy of
Enshared is to build brand awareness among the target group and help with the
implementation of renewable energy and give advice. Since the main obstacle to overcome
is the thought that using sustainable energy is too expensive, the campaign emphasises on
the subsidies that are available and that there are a lot of benefits for them.
In the following chapters the campaign will be explained further in depth. The first chapter
of the Campaign Plan will elaborate on the target group and their needs in order to know
how they have to be targeted. The goal of the strategy will be described as well. Next to
that, the channels used will be described in order to reach the target group with success.
Chapter 2 will explain the creative strategy in more details, meaning the message that will be
spread across and what the importance of this campaign is. Furthermore in Chapter 3 the
media types, the duration and frequency are explained in detail. The next chapter focuses
on describing the Campaign evaluation, which are the measurements to measure the
success of the campaign before and after launching the campaign. Chapter 5 is the final part
of the Campaign Plan and it will state the Implementation Plan and the planned Budget that
is needed.
CAMPAIGN PLAN – GROUP 4
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Chapter 2 – Advertising strategy
The first chapter shortly presents the most important information about the target group and will
describe the communication objective and goal as well as the media strategy.
2.1 Target group
The target group of this campaign are the members of private VVE’s in the North in the
Netherlands. This contains the provinces of Groningen, Drenthe and Friesland.
After doing research about the target group, by interviewing a member of the VVE´s and
sending out a survey, it was clear that the main obstacle of them switching to using
sustainable energy is not that they are uninformed. Because they said that they already have
some background knowledge, but that could and should be improved with the campaign as
well. The main obstacle is that they believe switching to renewable energy is too expensive.
Therefore the campaign will be built around this obstacle to overcome them.
Based on the broad age group and the different workplaces, it is necessary that the
campaign is easily understandable for everyone. Results from the research showed that
Facebook is the most frequently used channel and therefore a Facebook page from Enshared
will be the main channel to focus on with the campaign.
Further it is known that the whole target group has access to free local newspapers, which
are delivered to their homes. Using newspaper as a medium could therefore be really
effective to use, as the potential clients do not have to make a lot of effort to receive the
information.
And even though the members already say they are informed about the topic of sustainable
energy it is not clear how in depth their background knowledge is. Therefore it is useful to
use newspaper articles to inform all of them, so that they will be on the same level with their
background knowledge and they will realise how important switching is.
2.2 Communication objective and Communication goal
The communication objective of the campaign is to make the members of the VVE´s in the
North of the Netherlands aware that becoming sustainable and using solar panels is not as
expensive as many expect. And that with the help of Enshared the process will be easier for
them than trying to do it on their own.
To support the communication objective the campaign will use Loans from the Gemeente
Groningen, because a VVE, that has at least 10 apartments within the building, can borrow a
CAMPAIGN PLAN – GROUP 4
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minimum of 25.000 Euros up to 5.000.000 Euros for changing to become more sustainable.
Implementing a campaign with a duration of 6 months, that convinces VVE’s in the North of
The Netherlands that sustainable energy is affordable, by using various local media channels,
to communicate that Enshared will help with the process of becoming more sustainable,
with the aim that 3% of these VVE’s will contacted Enshared to get information on switching
to sustainable energy by September 2016.
2.3 The message strategy
The message that the campaign will bring across is: “Sustainable energy is affordable and
switching now is important as it will be beneficial for them and the environment”
To communicate the message the campaign uses three different channels, which are a
combination of online and offline channels and the channels will work together to create a
cross media campaign. The channels are the local newspaper, Posters and Facebook as the
main channel, but the other channels are used to inform and create awareness.
CAMPAIGN PLAN – GROUP 4
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Chapter 3 - Creative strategy
In this Chapter, the creative strategy is presented – the creative idea and how the message
will be spread across, in order to reach the target audience.
The general idea is to convince the target audience that sustainable energy is the better
solution for everyone as well as affordable. They have to realize that becoming more
sustainable actually will bring them long-term benefits and by investing once they will have
reliable returns in the future. That is why, it is essential for the target group to establish
awareness about how beneficial and important it is for the members of the VVE´s to become
sustainable. Consequently it is highly important that the message will reach the target group
sufficiently. To assure that, the message will be spread through Facebook, a local newspaper
and posters. These are the most preferable and used ways for reaching the target group and
the most affordable ways for the company, which is as well very important to keep in mind.
Radio and TV advertising were also considered as an option, but being put aside for now
because by using Facebook, the newspaper and posters the effect of reaching the target
group will be greater, for the reason that the broad age group within the target group is
considered to be covered.
The main issue of the target group to overcome is their belief that sustainable energy is very
expensive and they cannot afford it. Even though, the survey showed that they are highly
interested in renewable energy, the members are not aware of the possibilities they have to
afford switching to sustainable energy now, so this might be the general impediments and
obstacles. Therefore, the creative idea focusses on changing the preliminary beliefs and
showing the long-term benefits of becoming “green”. Considering the issue of the target
group, the message of the posters will be used to catch their attention and get them into
thinking that generating sustainable energy is extremely important. The QR–code will then
bring them to the Facebook page of Enshared, where many different things related to
sustainable energy or Enshared will be posted, but it will also highlight the possibilities of
subsidies, which they can get from the government. By highlighting the subsidies, as well as
the importance of switching to renewable energy besides the other benefits, the intentions
of the target group might be stimulated into an actual change in behaviour towards using
sustainable energy. Hence, the message will be catchy for the target group and it might
change their overall opinion about sustainable energy and how beneficial it is.
The idea about outlining that sustainable energy is actually affordable is motivated mostly by
the survey and the interview. Most of the potential clients are interested in becoming
sustainable, but they still did not take any actions due to a lack of knowledge. Therefore, by
using Facebook, the newspaper and the posters the target group can get informed about the
subsidies and the benefits of sustainable energy. Another consideration which must be taken
into account is the actual implementation of the goal of becoming sustainable. The target
CAMPAIGN PLAN – GROUP 4
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group needs to be guided on how they can manage to achieve the desired behaviour,
therefore the channels will, besides informing them better, also create awareness for
Enshared.
The rational appeal is used in order to support the creative idea. The practical and functional
advantages of becoming more sustainable are provided in the message, which are the crucial
factors that the target group has to be aware of. The topic of energy should be considered as
a necessity of life, hence it essential to present reasonable arguments in order to convince
the target group about how important and beneficial it is for them to become sustainable.
The media types that are created are based on the moodboard which was created for the
campaign. The colours and the theme of the moodboard return in the posters and the
advertisements. (Appendix)
Due to the usage of the persuasive technique called “Use of messenger – Role model” the
posters will show ordinary people, like you and me, who will communicate that sustainable
energy is affordable and beneficial. The idea is to create friendly and catchy posters, which
also incorporate a QR-code to guide them to the Facebook page of Enshared. On the
Facebook page they will be able to get a lot of information about sustainable energy and the
company as well.
To have catchy posters the message will be “Solar panels are cheaper than I thought” or
“With solar panels we created a better future for our kids”, as this will help to catch the
attention of the target group, because these sayings antagonize against the current thoughts
that they have.
But the posters are not only created with one persuasive technique, instead, in order to
persuade the target audience and grab their attention, the posters will combine different
persuasive and intervention techniques. The techniques which are used in order to have a
higher impact on the target group are, as mentioned before, the use of Messenger – Role
model, but also the Implementation Intention and the Simulative Nudge. By applying the
technique `Use of Messenger- Role model´, the main issue of the target group, which is the
affordability of sustainable energy will be addressed. The idea behind using ordinary people,
instead of celebrities, will show the target group that sustainable energy can be used by
every single person, no matter what social status they have.
However the target group consist of many different people with a different social status and
the role model might not fully represent every one of them and their status, but the idea
behind this technique is to pave a way to the general issue of the affordability of solar
panels. To make sure to still catch as many of the target group as possible, different posters
should be created. The first example poster represent a normal guy who says “Together we
are better with the help from Enshared”, this will in most instances catch more of the
menfolk. (Appendix)
The second poster, on the other hand, shows a Chinese woman, who says “Solar panels are
CAMPAIGN PLAN – GROUP 4
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cheaper than I thought”. With this poster more of the females will feel addressed. But this
poster is special, as it also considers the different cultural backgrounds. (Apendix)
Lastly, the third example poster is created to catch the families living in the VVE´s, as it
represents a Family who says “With solar panels we created a better future for our kids”
(Appendix)
The words written on one of the posters “Together we are better with the help from
Enshared” are representing the persuasive technique called Implementation Intention.
By using this technique the poster does not say directly how to switch to using solar panels,
but it lends the trust to the target group that they know what to do, to change to the desired
behaviour. This means that they will want to find out more about Enshared and the work
they do, which can be done by using the QR-code or going to the website.
The last technique used is the use of a Simulative Nudge, which is implemented on the
posters by the QR–code. The QR- code will guide the target group in the right direction to
find out more information about the company and sustainable energy.
By applying these techniques the chance for persuading the target group is very high, so
therefore the message is considered as catchy.
As mentioned before the Facebook page will be often updated with new and reliable
information about sustainable energy, as well as the services provided by Enshared. Using
Facebook as a tool for spreading the message out, people can stay up to date and always
learn more interesting things.
An example of the Facebook page and posts can be found in the appendix.
The local newspaper is considered as an informative tool. The written articles will help the
target group to gain in depth knowledge regarding sustainable energy, its benefits and why it
is the best to switch to generating sustainable energy. (Appendix)
The advertisement besides the article will then also help to make a link between sustainable
energy and Enshared.
Two different advertisements were created for the newspaper and for Facebook. Whereas
the newspaper advertisement is kept simple, the Facebook advertisement is more colourful,
to make sure it attract the attention of the target group. (Appendix)
The advertisements, both for the newspaper and for Facebook, will only advertise Enshared.
To sum the media types up, it shows that the posters are the most important part of the
creative idea to be catchy and to actually grab the attention of the target group. As seeing
them is the start to change their behaviour and mind.
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Chapter 4 - Media strategy
This chapter describes the channels and media used in the campaign. Also the duration and
frequency of displaying the advertisements are explained.
4.1 Overview of the media used
The campaign will use three different media types, which are online as well as offline media
channels.
The first channel is an offline channel as it will be the print media. The Dagblad van het
Noorden is with 35% the newspaper that people, living in the North of the Netherlands, read
the most. (Mediagroep, 2013)
The plan is to publish various articles over a time period, which will help to inform as many
members of the VVE´s as possible, about sustainable energy, but also about the benefits and
importance of switching to using sustainable energy now. Placed next to the articles will be
advertisements from Enshared, which will also be linked to within the article.
The next media that will be used are posters, which will be placed in the area where the
VVE´s are located, mainly Groningen, Drenthe and Friesland. The posters are used to attract
the people and get them into starting to think differently about sustainable energy. On the
other hand people, who read the articles about sustainable energy in the newspaper before
seeing the posters, will be reminded of the topic and its importance again. And the last task
of the posters is to bring the target group to the Facebook page of Enshared. This link is
done by a QR code placed on the poster, which the target group can scan and then they will
automatically be transferred to the Facebook page.
The Facebook page is the last media that the campaign focuses on. On Enshared´s Facebook
page there will be different posts about sustainable energy, the subsidies available, about
Enshared itself or anything else related to the topic or of importance for the target group
and also Enshared. Furthermore videos, pictures, events and infographics will be posted on
their page. Correspondingly advertisements on Facebook will be used to support the
campaign.
By using these three media types and focusing on online as well as offline channels there is a
higher guarantee that as many members as possible are going to see the advertisements of
Enshared. Considering the broad age group of the target group, these three media types will
target young as well as older members of the VVE´s.
Besides in relation to the communication goal these three media channels will contribute
the best to convince 3% of the VVE members to switch to sustainable energy generation
until September 2016. Because some older people might not have Facebook, therefore they
are more likely to be targeted with the newspaper articles and then they will be reminded
again by the posters. Whereas younger people might not read the newspaper articles, but
CAMPAIGN PLAN – GROUP 4
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instead will see the posters, when standing at the bus stop, for example. Then they scan the
QR code and will be assigned to the Facebook page, where they will be informed about the
topic and Enshared as well.
These three types of media in combination will assure the highest results, because it
combines offline and online media and the posters will guarantee to remind them of
Enshared, whenever they are out.
4.2 Duration
The campaigns duration will be six months, as research shows this length is needed to
achieve the best results. (Martin, 2012)
The reason to run the campaign for six months is based on various articles found, that at
least six months are useful to achieve the best results. Simply because it will take time to
attract as many of the members of the VVE´s as possible and to actually get them to realising
that sustainable energy is affordable and the sooner they switch the better it is.
Since the goal is to get at least 3% of the VVE members to switching to generating energy
from renewable sources, the campaign timeline needs to make sure it targets as many as
possible.
Even through the three different types of media also contribute to reaching out to as many
members as possible, the duration is also highly important, because people need time to
change their behaviour, it is nothing that will happen overnight. So by constantly displaying
all the different kind of advertisements and over the time frame, the members will
constantly see the campaign and remember it. And in the end by getting well informed they
are more likely to change their behaviour.
The main advertising and activities will be placed in the beginning, when launching the
campaign, to attract as many members of the VVE´s as possible. The amount of advertising
will be reduced or changed over time to make sure the campaign does not result in a wear
out effect. This is based on the “Mere Exposure” technique, which says that the more often
you see an advertisement the more you like it. (Andrews, 2014) When the advertisement is
seen in a positive way it is called wear-in effect, but if the add was exposed to often it results
in a negative wear-out effect.
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Media channel Duration How often
Facebook 6 months Amount of posts will be
reduced towards the end
Newspaper 3 months Every Saturday
Newspaper advertisements 6 months Every Tuesday, Thursday &
Saturday
Posters 6 months Everyday
Facebook advertisement 6 months Everyday
4.3 Frequency
As already mentioned in the part above the duration of the campaign will be six months.
The newspaper articles on the other hand will only be running for the first three months but
during these first 3 months they will be like a newspaper column. The task of the column is
to mostly inform the members and will be published every Saturday.
The advertisements in the Dagbald van het Noorden will be displayed every Tuesday,
Thursday and Saturday. The ad on Saturday will be placed besides the article to create a
connection between the article and Enshared.
The poster´s will be up for the entire six months, but the design and places of the posters
will be switched up during the six months to make sure they will attract the target group
over the long time, instead of them ignoring the posters after a short amount of time,
because they think they saw it already, which is meant by the wear out effect.
For that reason will the posters be changed after 3 months, which means 6 posters in total
need to be created.
The Facebook page is the main media where the frequency will change over the six months.
At the beginning there has to be a lot going on the page, because more people will look at it.
In the first two month Enshared will post something every second day, the post can vary
from articles, their website, videos, updates about their offers or events that are in relation
to the topic of sustainability. The amount of post will be reduced over the six months, so
that in the end they will post 2-3 posts during the week, which can and should be continued
CAMPAIGN PLAN – GROUP 4
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after the campaign is over.
Whereas the amount of ads on Facebook will stay the same over the six months.
This is an example social media calendar for the first month of the Campaign. It can be used
as a guideline to create the posts for the Facebook page.
APRIL 2016
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The reason why the newspaper column will only be for the first three months, is because the
articles are used to properly inform the members of the importance and affordability of
sustainable energy. They are used to create a background knowledge. The posters on the
other hand link their background knowledge to Enshared, which is important, because as
soon as they decide to switch to sustainable energy they will automatically think of
Enshared. And since changing behaviour needs some time it is important to show them for
the entire six months. Another reason is that the posters guide the members to the
Facebook page of Enshared. On that page they will also be informed more about the topic of
renewable energy, but they will also learn more about Enshared and its offers. They might
only like the Facebook page first, because they have background knowledge and they like
the topic, and since Enshared posts about the topic, they like it. But through posting more
often at the beginning the members of the VVE´s will see the posts and it will help to make
them think more about the switching process in combination with Enshared. And by
constantly posting even with a smaller amount of posts in the last months, Enshared will
remain in the minds of the members.
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Chapter 5 - Campaign Evaluation
Chapter 5 will describe the measurements used to measure the effectiveness of the campaign
before launching the campaign and after.
In order to measure and see the effectiveness of the campaign there are various tools to use
to measure the outcome of the campaign. The campaign focuses on newspaper, posters and
Facebook as tools to reach out to the target group. The media channels used all work
together, but by using these tools it is possible to see how well each media type contributed
to the success of the campaign.
There are two different types of measurement criteria’s. One is the Pre–testing
measurement, which measures the effectiveness before the campaign is launched. Post-
testing on the other hand is used to measure the effectiveness after the campaign duration
is over.
5.1 Pre-testing measurement
In the first part of the campaign, the goal and objectives are set to give an overview of the
campaign. The pre-testing tool will be used to measure the effectiveness of the campaign
before launching it. This measurement is also used to decide what the content of the
campaign will be, what kind of message is going to be used, a as well as which channels the
campaign will focus on in order to communicate with the target group.
5.1.1 Internal evaluation
The internal evaluation can be measured by using a pre-test checklist or a readability analysis.
 A pre-test checklist is used to check that the campaign meets the criteria to make
sure that nothing is left out. This includes for example the format of the
advertisement, so that it is appealing and powerful. (Pelsmacker, 2013)
 The readability analysis is used to measure how easy it is to read and understand the
message of the ad that will used in the campaign. Research show that the campaign
contains with the easy-to-read are more powerful and effective. (Pelsmacker, 2013)
5.2 Post-testing evaluation
The post-testing measurement are used to evaluate the effectiveness of the campaign after
the campaign duration is over. The campaign has already reached out to the wanted target
group and by measuring the effectiveness it will show if the campaign was able to achieve
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the communication goal, which was that 50% of the of the VVE members switch to using
sustainable energy by contacting Enshared to do the implementation.
There are three categories of measurements to use for the evaluation
5.2.1 Exposure measurement
The exposure measurement is used to see if the campaign reached the target group in every
channel that the campaign focused on.
Within this campaign this measurement can be used by looking at the statistics of the
Facebook page. The statistics can show the growth of likes on the general Facebook page
and also the amount of visitors on the page can be seen in the statistics. Besides the number
of people, who like and share the various posts will be stated in the statistics as well.
The same can then be done for Enshared´s website to see how many of the people who
visited the Facebook page actually also visited the website. (Pelsmacker, 2013)
5.2.3 Behaviour measurement
The behaviour measurement in the post-test evaluation indicates the number of people
from the target group who decided to switch to using sustainable energy. It shows the
difference between the amount of clients for Enshared at the beginning of the campaign
until the end. Therefore it will state the increase of clients for Enshared. (Pelsmacker, 2013)
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Chapter 6 – Implementation
This chapter will describe the implementation plan of the campaign and also present the
planned budget needed to run the campaign.
6.1 Planning
Since three different mediums are used to promote Enshared a lot of preparation is needed
to make sure that it goes smoothly. First of all the message the campaign has for the target
group has to be defined, which in this case is the affordability of sustainability and the
importance of switching now. Because the campaign is running on 3 different mediums, it is
not advisable to use the same advertisement for all three of them. That is why the
advertisement in every channel will differ, but the core message will be the same to make
sure that the target group can link the three different channels together and also to
Enshared. The plan is to launch the campaign in April, therefore it is preferable to start
working on the content in February. This assures enough time to create good content and
have enough time to do a pre- test before the final launch. Therefore the draft for the
campaign content should be finished by the 20th of February to be able to do a pre-test,
before it is launched.
The idea of using different channels to advertise the company and its offer is based on
recognition.
If people read an article about sustainability in relation to Enshared and then also see an
advertisement on the posters, it will be received well, because newspapers advertisements
are considered more credible then Facebook advertisements (newscyclesolutions, 2014).
And if they also see Enshared´s Facebook page, they will be able to remember the poster as
well as the newspaper article, therefore they will perceive the ad on Facebook as more
credible then if it was a standalone advertisement. Billboards with the same core message
will be placed in the largest cities of the Northern Netherlands namely; Heereveen, Assen
and Groningen. The chance of our target group visiting one of these cities in the 6 month
duration of the campaign is relatively high.
If they have read the articles and see the posters afterwards, or if they scan the QR code to
visit the Facebook page and if the message is received correctly, Enshared will be on top of
their mind whenever they think about becoming more sustainable.
Before creating all the content an advertising firm should be contacted to discuss the final
prices of the advertisements. The negotiations for the prices should consequently be
finished before the 10th of February, as this ensures that there is enough time to create the
content according to the guidelines.
As stated in chapter 5, the campaign will be assessed before it will be launched and also
when the six months are over. In the first phase, the content of the campaign will be
determined and checked if it is suitable for the target group. This can be done by showing
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the advertisement and the content to a chosen group, similar to your target group, to ask
them for feedback and see their reactions.
Before the campaign is launched the internal checklist has to be checked to make sure that
the campaign is ready to be launched. This is the final and the most step before launching
the campaign, because once the campaign is launched, it will costs a lot of money and takes
high effort to change the adds.
These pre-tests will be done as soon as the content is finished and should be conducted until
the 10th of March, to have enough days to change up parts and print the posters until the
1th of April.
During the campaign the effectiveness of the campaign also has to be measured, it should be
done in every month of the campaigns duration. Due to the internet it is a lot easier to
measure, since the Facebook add itself measures how many people clicked on the link and it
is also possible to measure it on the Enshared website itself. If the campaign proves to be
ineffective in the first months, it is possible to still change parts to better target the desired
target group.
After the six month the last measurements have to be done to see the total success of the
campaign. This can be done with the exposure measurement and the behavioural
measurement. The first post-test should be done right after the campaign ended but also
about 2 or 3 months later, because it can take a while until people actually decide to switch
to using sustainable energy, which means that the effect of the campaign can be higher than
instead of right at the end of the campaign.
Milestones of the Implementation part
What to do Deadline
Negotiations of advertisement prices 10. February. 2016
Creating content 20. February. 2016
Pre-testing 10. March. 2016
LAUNCH OF THE CAMPAIGN 1. April. 2016
Effecitveness testing during the Campaign Every month
Post-testing 2. September 2016
Post-testing (2.time) 1. December. 2016
CAMPAIGN PLAN – GROUP 4
20
6.2 Budget
Posters
The posters will be displayed in the biggest cities of the northern Netherlands to make sure
that the campaign stays in the minds of our target group and the highest amount of member
of the VVE´s are going to see them. The more often the advertisements are seen the better
the message will be received.
20 x 2 sides posters x 7 days = €841, 20 Groningen
25 (only possible option) x 2- sides posters x 7 days = €1411, 75 in Heereveen
20 x 2-sides posters x 7 days = €775 in Assen
€3027, 95 costs per week
X4 = €12111, 80 average per month
X4 = 12111,80 x 6 = €72666 per week for signs in largest municipalities in the northern
Netherlands (a0booking, 2015).
X6 = €72666 average for the entire campaign duration (6 months)
Newspaper
Advertisement in Dagblad van het Noorden, which reaches 35% of the population in the
Northern Netherlands, will cost €1320 per day. A cheaper solution which will create brand
awareness is to invite a journalist to do a story about your company. Newspapers are having
a difficult time due to the free internet newspapers and need revenue. If the company
agrees to place a few advertisements in the newspaper, the newspaper will write a story
about your company (Alphamegaminghosting, 2013).
The newspaper advertisement will run on three days the week, which adds up to 79 days of
which 26 are Saturday´s.
53 x 1320 = €69,960 for the Tuesdays and Thursdays
 for the Saturdays there is a 20% increased price.
CAMPAIGN PLAN – GROUP 4
21
1320 x 1,2 = €1584 -> 26 x 1584 = €41,184
Total cost for the newspaper are then € 111,141 (6 months)
The numbers used are taken from the website of Dagbald van het Norden. This means the
advertisement that are calculated above have the standard size according to the Newspaper,
but in case of a different size or other additions these numbers can vary significantly.
It is also important to bare in mind that it is possible to get discounts, which would decrease
the costs.
Social Media
Furthermore social media is always a viable option for creating brand awareness, like
Facebook for instance. Although the creation of social media accounts is free, there are
extra options available to create more brand awareness for your company. Since the average
age group within most VVE’s is between 35 and 65 years old, the Facebook campaign should
be focused on this group as well.
Specifics for the Facebook campaign: People between the age of 35-65 who speak Dutch and
live in Friesland, Groningen or Drenthe.
It is a group of 400.000 people and according to Facebook 5000-13000 of them can be
reached every day.
For a period of 6 months the campaign will cost 2912 Euro (facebook, 2015).
Total Costs
Total cost needed for the 6 month campaign are:
€72,666 + €111,141 + €2,912 = € 131,810
= € 186,719 for a 6 months campaign
This is a lot of money, but as mentioned before the prices for the advertisements can vary
extremely, therefore it might also be better to contact an advertisement firm to buy the
advertisements. They have connections with the newspapers for instance, and can buy the
advertisements for a much lower price then you as a small company can
(communicatiecoach, 2015).
CAMPAIGN PLAN – GROUP 4
22
Appendices
Creative Brief
ENSHARED
“RENEWABLE ENERGY FOR EVERYONE”
Background
Enshared is a company that gives advice, and helps organizations, companies and institutes
to reduce their energy usage. It also helps with the implementation of using renewable energy
sources. They do this by using the latest technical developments. To get an advice or help with
the implementation of using sustainable energy, they provide an online platform, where the
people can talk to experts about their wants and needs. Their target groups are VVE’s, housing
corporations, companies and institutions. They do not focus on individual house owners, as
they are being facilitated by local energy corporations.
What is the objective, the purpose of the ad?
The campaigns objective is to create a positive feeling towards using sustainable energy by
communicating that sustainable energy is beneficial and affordable in the long term and that
Enshared will be guiding them through the implementation process.
Target audience: who are we talking to? What do we know about them?
The target audience are members of the private VVE’s in the North of The Netherlands, located
in Groningen and Drenthe and they are between 35 and 65 years old. These VVE’s have
already been informed about renewable energy through the internet, events or friends and
colleagues, but still feel like they need more information about renewable energy and the
process of switching to generating renewable energy. Also a big decision influence is the
money, since the people living in the VVE´s believe that switching to renewable energy is too
expensive, but they would consider switching, if subsidies are provided.
CAMPAIGN PLAN – GROUP 4
23
What is an important thing to say? What is the big idea?
Sustainable energy is a better solution for everyone. Being sustainable is affordable and
valuable to invest in. People should feel like it will give them a reward if they use sustainable
energy in the long-term.
Communication challenge
The first challenge is the broad age group within the VVE´s for which different communication
strategies might be needed. This problem can be overcome by providing information in an
understandable way for everyone without using to formal or informal words. Also using different
media channels to communicate the message will help to reach all the age groups.
The second challenge are the different personalities that are living in the targeted VVE´s. To
overcome this challenge will the campaign use the persuasive technique called “use of
messenger –role model” to get the attention of all of them. This will help to assure them that
you do not have to have a lot of money to afford generating sustainable energy.
Communication objective
The communication objective is that switching to using sustainable energy will be beneficial for
their life’s, because over a longer time period they can save money, even though it might be
expensive at the beginning. Also included in the communication objective is that Enshared will
be there to help make the process of switching easier for them.
Loans from the Gemeente Groningen are used to support the communication objective, ,
because a VVE, that has at least 10 apartments within the building, can borrow a minimum of
25.000 Euros up to 5.000.000 Euros for changing to become more sustainable.
Media considerations
The campaign will be based on three different channels.
The first media type that will be used are posters. These posters will be used to catch the
attention of the VVE members, as they are located in the areas they live, and the slogan on
the posters counteracts their current believes. The posters will present ordinary people to
overcome the communication challenge, as described before.
The posters will also contain a QR-code, which will guide the members of the VVE´s to the
CAMPAIGN PLAN – GROUP 4
24
Facebook page of Enshared. On the page will present updates about Enshared, the
subsidies, sustainable energy or anything else important for Enshared.
Besides there is the print media, such as the local or free newspaper “Dagbald van het
Norden”, where Enshared will publish articles about sustainable energy and its benefits to
make people more aware of the importance. This channels is used, as explained in the
communication challenges, to make sure that also elderly people living in the VVE´s, who do
not use Facebook, will be targeted.
Additionally advertisements will be placed in the newspaper and on Facebook.
Besides Enshared should consider investing in SEO Google ad words, because when the
member of the VVE´s search online for sustainability in combination with VVE´s, Enshared will
show up in the top three results.
Mood board
CAMPAIGN PLAN – GROUP 4
25
Media
The first media are the examples of posters that could be used for the campaign.
The second media are the examples of possible advertisements for Enshared.
The third media is the Facebook page including example posts of the page.
The last type of media is the newspaper article.
CAMPAIGN PLAN – GROUP 4
26
Poster 1
CAMPAIGN PLAN – GROUP 4
27
Poster 2
CAMPAIGN PLAN – GROUP 4
28
Poster 3
CAMPAIGN PLAN – GROUP 4
29
Advertisements for Newspaper and Facebook
1. Newspaper
CAMPAIGN PLAN – GROUP 4
30
2. Facebook
Facebook page
CAMPAIGN PLAN – GROUP 4
31
CAMPAIGN PLAN – GROUP 4
32
CAMPAIGN PLAN – GROUP 4
33
CAMPAIGN PLAN – GROUP 4
34
Newspaperarticle
By Pieter Wolven
Sustain yourself and the environment
Solar panels are helping the environment and at the same time reducing the energy
costs.
Since global warming is a big issue nowadays, something has to be done about it. Most people
believe that they cannot change something about it, because they are just an ordinary person,
however the solution is closer than they think. Research has shown that, if every household in the
Netherlands installs solar panels to produce 50% of their own electricity, 25 megaton of C02 emission
can be avoided every year, roughly 825 kg per household. To put this into perspective, the total C02
emissions of the Netherlands in 2013 was around 240 megaton. This means that the total C02
emissions in the Netherlands would be reduced by almost 10%, if people get sonar panels for
personal use.
While the positive influence of sustainability on the environment is important and known, people
think about their wallet as well in these times. Becoming sustainable is perceived as too expensive
for ordinary people, while the opposite is actually true. After 8 years the invested money is earned
back and the solar panels are supposed to last 25 years or more. A lot of money can be saved by
investing in solar panels, especially since the energy prices are expected to rise by about 5% per year.
According to research, the average Dutch household uses around 3500kw energy per year, in order
to get half of this by using solar panels a solar panel of 2000 WP which will cost around 5000 euro’s is
needed. This seems like a lot of money, but after a lifespan of 25 years the panel is expected to have
saved more than 17.000 euro’s.
If on such a small scale that amount of money can already be saved, imagine how much can be saved
on larger building. VVE’s should also consider becoming more sustainable, the entire building will
profit if investments are made into solar panels. It may seem that the investment is too large to make
without cutting other budgets, but luckily there is a solution. Some municipalities are offering loans
in order to help VVE’s becoming more sustainable, if the VVE has 10 apartments or more. A loan up
to 5 million can be arranged against low interest rates, to stimulate VVE’s to become greener.
Another very important factor is energy independence for the Netherlands as a whole country. While
the situation in the Middle East keeps escalating, we still need their oil. A lot of our gas is also
imported from Russia, which is also not the most reliable partner. If more than half of the energy
that we need is created by ourselves, we are no longer depending on other countries to sustain our
energy needs. If another oil crisis happens like in the 1980’s, it would not hit our country as hard as it
would it that time.
Solar panels are the future of our country, they are affordable, good for the environment and good
for your wallet. If we want our children to enjoy the world, like we have enjoyed it, we have to do
something now. Their future lies in our hands now.
CAMPAIGN PLAN – GROUP 4
35
Reference List
a0booking. (2015). Retrieved december 7, 2015, from a0booking:
http://www.a0booking.com/?gclid=Cj0KEQiA-
ZSzBRDp3ITHm5KO_JYBEiQA1JjHHGjv0FhZpDK4v_eDoYoHlJ0yj1PeAfz2o-5eTjw_fPoaAq-
S8P8HAQ#/kies-serie/Gemeente%20Groningen
Alphamegaminghosting. (2013). Retrieved December 7, 2015, from Alphamegamahosting:
https://www.alphamegahosting.com/sitecoach/in-de-pers
Andrews, V. L. (2014). Hidden Persuasion. BIS. Retrieved December 10, 2015
communicatiecoach. (2015). Retrieved December 7, 2015, from communicatiecoach:
http://www.communicatiecoach.com/media/de-rol-van-het-mediabureau/
Dictionary.com. (2015). Retrieved December 8, 2015, from
http://dictionary.reference.com/browse/internet
facebook. (2015). Retrieved December 7, 2015, from facebook:
https://www.facebook.com/ads/manager/creation/creation/?act=473666769426109&pid=p
1
Martin, T. (2012, 01 17). ConverseDigital. Retrieved December 3, 2015, from
http://www.conversedigital.com/social-media-marketing-strategy/how-long-before-a-social-
media-campaign-shows-results
Mediagroep, N. (2013). NDC Mediagroep. Retrieved December 5, 2015, from
http://www.ndcmediagroep.nl/kanaal/dagblad-van-het-noorden/
Pelsmacker, P. D. (2013). Marketing Communications - A European Perspective. Harlow: Pearson.
Retrieved December 5, 2015

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Block 2 - Project - Campaign Plan FINAL

  • 1. CAMPAIGN PLAN – GROUP 4 The future is green energy, sustainability, renewable energy. - Arnold Schwarzenegger Inga Hein: 323778 Anne Rietveld: 328196 Sukunchai Sukhant: 322062 Bogomila Vasileva: 315970 Pieter Wolven: 321281 Class: IVC2D Word count: 6213
  • 2. CAMPAIGN PLAN – GROUP 4 1 Executive summary From the research done in the previous block, it became clear that the target group was well informed on renewable energy. However, the case was that the target group believes that renewable energy is expensive and that they are unaware of the subsidies available. Based on the differentiation within the target groups, the campaign is designed to be understandable for everyone. The main channel is Facebook and next to that the campaign focusses on the newspaper Dagblad van het Noorden and posters in the living area of the target group. The communication objective for the whole campaign is: Implementing a campaign with a duration of 6 months, that convinces VVE’s in the North of The Netherlands that sustainable energy is affordable, by using various local media channels, to communicate that Enshared will help with the process of becoming more sustainable, with the aim that 3% of these VVE’s will contacted Enshared to get information on switching to sustainable energy by September 2016. The message that the campaign will bring across is that sustainable energy is affordable and this message returns in every media channel used for this campaign. The campaign will last for 6 months because it is proven that a campaign is most successful within this time frame. The different media channels are all connected with each other. On the posters there will be the link of the website of Enshared and a QR-code which the target group can scan with their mobile devices that will direct them to Enshared’s Facebook-page. On this Facebook-page the target group can find more information on subsidies. The subsidies will be highlighted a lot in this campaign in order to make the target group aware of what opportunities and possibilities they have to switch to sustainable energy. The posters will all contain a different role model to show that it can be anyone that switches to sustainable energy. 3 different posters were created that can be switched during the 6 months, so it stays attention grabbing. The role models on the posters will be a man, a woman and a family. The newspaper advertisement and the articles are used as an informative tool, to give the target group some more information about switching to sustainable energy. This will help building brand awareness towards Enshared. Measurements of the campaign will be done before the campaign will start, during the campaign and after the campaign. This is done to give an overview of the campaign, the effectiveness and how many people it actually reached. The plan is to launch the campaign in April 2016 and will end in September 2016.
  • 3. CAMPAIGN PLAN – GROUP 4 2 If all the media channels are agreed upon to be used, the average costs of the campaign will be €72.666,- for the whole period of 6 months. This budget can vary, depending on changes made for the advertisements or when getting discounts.
  • 4. CAMPAIGN PLAN – GROUP 4 3 Table of Contents Executive summary ................................................................................................................................. 1 Chapter 1 - Introduction.......................................................................................................................... 5 Chapter 2 – Advertising strategy............................................................................................................. 6 2.1 Target group.............................................................................................................................. 6 2.2 Communication objective and Communication goal ................................................................ 6 2.3 The message strategy................................................................................................................ 7 Chapter 3 - Creative strategy .................................................................................................................. 8 Chapter 4 - Media strategy.................................................................................................................... 11 4.1 Overview of the media used ................................................................................................... 11 4.2 Duration................................................................................................................................... 12 4.3 Frequency................................................................................................................................ 13 Chapter 5 - Campaign Evaluation.......................................................................................................... 16 5.1 Pre-testing measurement............................................................................................................ 16 5.1.1 Internal evaluation ............................................................................................................... 16 5.2 Post-testing evaluation................................................................................................................ 16 5.2.1 Exposure measurement ....................................................................................................... 17 5.2.3 Behaviour measurement...................................................................................................... 17 Chapter 6 – Implementation................................................................................................................. 18 6.1 Planning....................................................................................................................................... 18 Milestones of the Implementation part........................................................................................ 19 6.2 Budget ......................................................................................................................................... 20 Posters........................................................................................................................................... 20 Newspaper .................................................................................................................................... 20 Social Media .................................................................................................................................. 21 Total Costs..................................................................................................................................... 21 Appendices............................................................................................................................................ 22 Creative Brief................................................................................................................................. 22 Mood board................................................................................................................................... 24 Media................................................................................................................................................. 25 Poster 1.......................................................................................................................................... 26 Poster 2.......................................................................................................................................... 27 Poster 3.......................................................................................................................................... 28 Advertisements for Newspaper and Facebook................................................................................. 29 1. Newspaper................................................................................................................................. 29
  • 5. CAMPAIGN PLAN – GROUP 4 4 2. Facebook ................................................................................................................................... 30 Facebook page................................................................................................................................... 30 Newspaperarticle .............................................................................................................................. 34 Reference List........................................................................................................................................ 35
  • 6. CAMPAIGN PLAN – GROUP 4 5 Chapter 1 - Introduction This project focuses on a campaign concept for the external client - Enshared. The designed and developed campaign is meant to build a relevant connection with the target group, as well as presenting the unique idea in a catchy and accessible way. Based on the research conducted in the previous project, the communication problem of Enshared was revealed and therefore a campaign plan is presented, and the calculated budget to implement the concept, will be a crucial factor for achieving the communication goal. The strategy of Enshared is to build brand awareness among the target group and help with the implementation of renewable energy and give advice. Since the main obstacle to overcome is the thought that using sustainable energy is too expensive, the campaign emphasises on the subsidies that are available and that there are a lot of benefits for them. In the following chapters the campaign will be explained further in depth. The first chapter of the Campaign Plan will elaborate on the target group and their needs in order to know how they have to be targeted. The goal of the strategy will be described as well. Next to that, the channels used will be described in order to reach the target group with success. Chapter 2 will explain the creative strategy in more details, meaning the message that will be spread across and what the importance of this campaign is. Furthermore in Chapter 3 the media types, the duration and frequency are explained in detail. The next chapter focuses on describing the Campaign evaluation, which are the measurements to measure the success of the campaign before and after launching the campaign. Chapter 5 is the final part of the Campaign Plan and it will state the Implementation Plan and the planned Budget that is needed.
  • 7. CAMPAIGN PLAN – GROUP 4 6 Chapter 2 – Advertising strategy The first chapter shortly presents the most important information about the target group and will describe the communication objective and goal as well as the media strategy. 2.1 Target group The target group of this campaign are the members of private VVE’s in the North in the Netherlands. This contains the provinces of Groningen, Drenthe and Friesland. After doing research about the target group, by interviewing a member of the VVE´s and sending out a survey, it was clear that the main obstacle of them switching to using sustainable energy is not that they are uninformed. Because they said that they already have some background knowledge, but that could and should be improved with the campaign as well. The main obstacle is that they believe switching to renewable energy is too expensive. Therefore the campaign will be built around this obstacle to overcome them. Based on the broad age group and the different workplaces, it is necessary that the campaign is easily understandable for everyone. Results from the research showed that Facebook is the most frequently used channel and therefore a Facebook page from Enshared will be the main channel to focus on with the campaign. Further it is known that the whole target group has access to free local newspapers, which are delivered to their homes. Using newspaper as a medium could therefore be really effective to use, as the potential clients do not have to make a lot of effort to receive the information. And even though the members already say they are informed about the topic of sustainable energy it is not clear how in depth their background knowledge is. Therefore it is useful to use newspaper articles to inform all of them, so that they will be on the same level with their background knowledge and they will realise how important switching is. 2.2 Communication objective and Communication goal The communication objective of the campaign is to make the members of the VVE´s in the North of the Netherlands aware that becoming sustainable and using solar panels is not as expensive as many expect. And that with the help of Enshared the process will be easier for them than trying to do it on their own. To support the communication objective the campaign will use Loans from the Gemeente Groningen, because a VVE, that has at least 10 apartments within the building, can borrow a
  • 8. CAMPAIGN PLAN – GROUP 4 7 minimum of 25.000 Euros up to 5.000.000 Euros for changing to become more sustainable. Implementing a campaign with a duration of 6 months, that convinces VVE’s in the North of The Netherlands that sustainable energy is affordable, by using various local media channels, to communicate that Enshared will help with the process of becoming more sustainable, with the aim that 3% of these VVE’s will contacted Enshared to get information on switching to sustainable energy by September 2016. 2.3 The message strategy The message that the campaign will bring across is: “Sustainable energy is affordable and switching now is important as it will be beneficial for them and the environment” To communicate the message the campaign uses three different channels, which are a combination of online and offline channels and the channels will work together to create a cross media campaign. The channels are the local newspaper, Posters and Facebook as the main channel, but the other channels are used to inform and create awareness.
  • 9. CAMPAIGN PLAN – GROUP 4 8 Chapter 3 - Creative strategy In this Chapter, the creative strategy is presented – the creative idea and how the message will be spread across, in order to reach the target audience. The general idea is to convince the target audience that sustainable energy is the better solution for everyone as well as affordable. They have to realize that becoming more sustainable actually will bring them long-term benefits and by investing once they will have reliable returns in the future. That is why, it is essential for the target group to establish awareness about how beneficial and important it is for the members of the VVE´s to become sustainable. Consequently it is highly important that the message will reach the target group sufficiently. To assure that, the message will be spread through Facebook, a local newspaper and posters. These are the most preferable and used ways for reaching the target group and the most affordable ways for the company, which is as well very important to keep in mind. Radio and TV advertising were also considered as an option, but being put aside for now because by using Facebook, the newspaper and posters the effect of reaching the target group will be greater, for the reason that the broad age group within the target group is considered to be covered. The main issue of the target group to overcome is their belief that sustainable energy is very expensive and they cannot afford it. Even though, the survey showed that they are highly interested in renewable energy, the members are not aware of the possibilities they have to afford switching to sustainable energy now, so this might be the general impediments and obstacles. Therefore, the creative idea focusses on changing the preliminary beliefs and showing the long-term benefits of becoming “green”. Considering the issue of the target group, the message of the posters will be used to catch their attention and get them into thinking that generating sustainable energy is extremely important. The QR–code will then bring them to the Facebook page of Enshared, where many different things related to sustainable energy or Enshared will be posted, but it will also highlight the possibilities of subsidies, which they can get from the government. By highlighting the subsidies, as well as the importance of switching to renewable energy besides the other benefits, the intentions of the target group might be stimulated into an actual change in behaviour towards using sustainable energy. Hence, the message will be catchy for the target group and it might change their overall opinion about sustainable energy and how beneficial it is. The idea about outlining that sustainable energy is actually affordable is motivated mostly by the survey and the interview. Most of the potential clients are interested in becoming sustainable, but they still did not take any actions due to a lack of knowledge. Therefore, by using Facebook, the newspaper and the posters the target group can get informed about the subsidies and the benefits of sustainable energy. Another consideration which must be taken into account is the actual implementation of the goal of becoming sustainable. The target
  • 10. CAMPAIGN PLAN – GROUP 4 9 group needs to be guided on how they can manage to achieve the desired behaviour, therefore the channels will, besides informing them better, also create awareness for Enshared. The rational appeal is used in order to support the creative idea. The practical and functional advantages of becoming more sustainable are provided in the message, which are the crucial factors that the target group has to be aware of. The topic of energy should be considered as a necessity of life, hence it essential to present reasonable arguments in order to convince the target group about how important and beneficial it is for them to become sustainable. The media types that are created are based on the moodboard which was created for the campaign. The colours and the theme of the moodboard return in the posters and the advertisements. (Appendix) Due to the usage of the persuasive technique called “Use of messenger – Role model” the posters will show ordinary people, like you and me, who will communicate that sustainable energy is affordable and beneficial. The idea is to create friendly and catchy posters, which also incorporate a QR-code to guide them to the Facebook page of Enshared. On the Facebook page they will be able to get a lot of information about sustainable energy and the company as well. To have catchy posters the message will be “Solar panels are cheaper than I thought” or “With solar panels we created a better future for our kids”, as this will help to catch the attention of the target group, because these sayings antagonize against the current thoughts that they have. But the posters are not only created with one persuasive technique, instead, in order to persuade the target audience and grab their attention, the posters will combine different persuasive and intervention techniques. The techniques which are used in order to have a higher impact on the target group are, as mentioned before, the use of Messenger – Role model, but also the Implementation Intention and the Simulative Nudge. By applying the technique `Use of Messenger- Role model´, the main issue of the target group, which is the affordability of sustainable energy will be addressed. The idea behind using ordinary people, instead of celebrities, will show the target group that sustainable energy can be used by every single person, no matter what social status they have. However the target group consist of many different people with a different social status and the role model might not fully represent every one of them and their status, but the idea behind this technique is to pave a way to the general issue of the affordability of solar panels. To make sure to still catch as many of the target group as possible, different posters should be created. The first example poster represent a normal guy who says “Together we are better with the help from Enshared”, this will in most instances catch more of the menfolk. (Appendix) The second poster, on the other hand, shows a Chinese woman, who says “Solar panels are
  • 11. CAMPAIGN PLAN – GROUP 4 10 cheaper than I thought”. With this poster more of the females will feel addressed. But this poster is special, as it also considers the different cultural backgrounds. (Apendix) Lastly, the third example poster is created to catch the families living in the VVE´s, as it represents a Family who says “With solar panels we created a better future for our kids” (Appendix) The words written on one of the posters “Together we are better with the help from Enshared” are representing the persuasive technique called Implementation Intention. By using this technique the poster does not say directly how to switch to using solar panels, but it lends the trust to the target group that they know what to do, to change to the desired behaviour. This means that they will want to find out more about Enshared and the work they do, which can be done by using the QR-code or going to the website. The last technique used is the use of a Simulative Nudge, which is implemented on the posters by the QR–code. The QR- code will guide the target group in the right direction to find out more information about the company and sustainable energy. By applying these techniques the chance for persuading the target group is very high, so therefore the message is considered as catchy. As mentioned before the Facebook page will be often updated with new and reliable information about sustainable energy, as well as the services provided by Enshared. Using Facebook as a tool for spreading the message out, people can stay up to date and always learn more interesting things. An example of the Facebook page and posts can be found in the appendix. The local newspaper is considered as an informative tool. The written articles will help the target group to gain in depth knowledge regarding sustainable energy, its benefits and why it is the best to switch to generating sustainable energy. (Appendix) The advertisement besides the article will then also help to make a link between sustainable energy and Enshared. Two different advertisements were created for the newspaper and for Facebook. Whereas the newspaper advertisement is kept simple, the Facebook advertisement is more colourful, to make sure it attract the attention of the target group. (Appendix) The advertisements, both for the newspaper and for Facebook, will only advertise Enshared. To sum the media types up, it shows that the posters are the most important part of the creative idea to be catchy and to actually grab the attention of the target group. As seeing them is the start to change their behaviour and mind.
  • 12. CAMPAIGN PLAN – GROUP 4 11 Chapter 4 - Media strategy This chapter describes the channels and media used in the campaign. Also the duration and frequency of displaying the advertisements are explained. 4.1 Overview of the media used The campaign will use three different media types, which are online as well as offline media channels. The first channel is an offline channel as it will be the print media. The Dagblad van het Noorden is with 35% the newspaper that people, living in the North of the Netherlands, read the most. (Mediagroep, 2013) The plan is to publish various articles over a time period, which will help to inform as many members of the VVE´s as possible, about sustainable energy, but also about the benefits and importance of switching to using sustainable energy now. Placed next to the articles will be advertisements from Enshared, which will also be linked to within the article. The next media that will be used are posters, which will be placed in the area where the VVE´s are located, mainly Groningen, Drenthe and Friesland. The posters are used to attract the people and get them into starting to think differently about sustainable energy. On the other hand people, who read the articles about sustainable energy in the newspaper before seeing the posters, will be reminded of the topic and its importance again. And the last task of the posters is to bring the target group to the Facebook page of Enshared. This link is done by a QR code placed on the poster, which the target group can scan and then they will automatically be transferred to the Facebook page. The Facebook page is the last media that the campaign focuses on. On Enshared´s Facebook page there will be different posts about sustainable energy, the subsidies available, about Enshared itself or anything else related to the topic or of importance for the target group and also Enshared. Furthermore videos, pictures, events and infographics will be posted on their page. Correspondingly advertisements on Facebook will be used to support the campaign. By using these three media types and focusing on online as well as offline channels there is a higher guarantee that as many members as possible are going to see the advertisements of Enshared. Considering the broad age group of the target group, these three media types will target young as well as older members of the VVE´s. Besides in relation to the communication goal these three media channels will contribute the best to convince 3% of the VVE members to switch to sustainable energy generation until September 2016. Because some older people might not have Facebook, therefore they are more likely to be targeted with the newspaper articles and then they will be reminded again by the posters. Whereas younger people might not read the newspaper articles, but
  • 13. CAMPAIGN PLAN – GROUP 4 12 instead will see the posters, when standing at the bus stop, for example. Then they scan the QR code and will be assigned to the Facebook page, where they will be informed about the topic and Enshared as well. These three types of media in combination will assure the highest results, because it combines offline and online media and the posters will guarantee to remind them of Enshared, whenever they are out. 4.2 Duration The campaigns duration will be six months, as research shows this length is needed to achieve the best results. (Martin, 2012) The reason to run the campaign for six months is based on various articles found, that at least six months are useful to achieve the best results. Simply because it will take time to attract as many of the members of the VVE´s as possible and to actually get them to realising that sustainable energy is affordable and the sooner they switch the better it is. Since the goal is to get at least 3% of the VVE members to switching to generating energy from renewable sources, the campaign timeline needs to make sure it targets as many as possible. Even through the three different types of media also contribute to reaching out to as many members as possible, the duration is also highly important, because people need time to change their behaviour, it is nothing that will happen overnight. So by constantly displaying all the different kind of advertisements and over the time frame, the members will constantly see the campaign and remember it. And in the end by getting well informed they are more likely to change their behaviour. The main advertising and activities will be placed in the beginning, when launching the campaign, to attract as many members of the VVE´s as possible. The amount of advertising will be reduced or changed over time to make sure the campaign does not result in a wear out effect. This is based on the “Mere Exposure” technique, which says that the more often you see an advertisement the more you like it. (Andrews, 2014) When the advertisement is seen in a positive way it is called wear-in effect, but if the add was exposed to often it results in a negative wear-out effect.
  • 14. CAMPAIGN PLAN – GROUP 4 13 Media channel Duration How often Facebook 6 months Amount of posts will be reduced towards the end Newspaper 3 months Every Saturday Newspaper advertisements 6 months Every Tuesday, Thursday & Saturday Posters 6 months Everyday Facebook advertisement 6 months Everyday 4.3 Frequency As already mentioned in the part above the duration of the campaign will be six months. The newspaper articles on the other hand will only be running for the first three months but during these first 3 months they will be like a newspaper column. The task of the column is to mostly inform the members and will be published every Saturday. The advertisements in the Dagbald van het Noorden will be displayed every Tuesday, Thursday and Saturday. The ad on Saturday will be placed besides the article to create a connection between the article and Enshared. The poster´s will be up for the entire six months, but the design and places of the posters will be switched up during the six months to make sure they will attract the target group over the long time, instead of them ignoring the posters after a short amount of time, because they think they saw it already, which is meant by the wear out effect. For that reason will the posters be changed after 3 months, which means 6 posters in total need to be created. The Facebook page is the main media where the frequency will change over the six months. At the beginning there has to be a lot going on the page, because more people will look at it. In the first two month Enshared will post something every second day, the post can vary from articles, their website, videos, updates about their offers or events that are in relation to the topic of sustainability. The amount of post will be reduced over the six months, so that in the end they will post 2-3 posts during the week, which can and should be continued
  • 15. CAMPAIGN PLAN – GROUP 4 14 after the campaign is over. Whereas the amount of ads on Facebook will stay the same over the six months. This is an example social media calendar for the first month of the Campaign. It can be used as a guideline to create the posts for the Facebook page. APRIL 2016
  • 16. CAMPAIGN PLAN – GROUP 4 15 The reason why the newspaper column will only be for the first three months, is because the articles are used to properly inform the members of the importance and affordability of sustainable energy. They are used to create a background knowledge. The posters on the other hand link their background knowledge to Enshared, which is important, because as soon as they decide to switch to sustainable energy they will automatically think of Enshared. And since changing behaviour needs some time it is important to show them for the entire six months. Another reason is that the posters guide the members to the Facebook page of Enshared. On that page they will also be informed more about the topic of renewable energy, but they will also learn more about Enshared and its offers. They might only like the Facebook page first, because they have background knowledge and they like the topic, and since Enshared posts about the topic, they like it. But through posting more often at the beginning the members of the VVE´s will see the posts and it will help to make them think more about the switching process in combination with Enshared. And by constantly posting even with a smaller amount of posts in the last months, Enshared will remain in the minds of the members.
  • 17. CAMPAIGN PLAN – GROUP 4 16 Chapter 5 - Campaign Evaluation Chapter 5 will describe the measurements used to measure the effectiveness of the campaign before launching the campaign and after. In order to measure and see the effectiveness of the campaign there are various tools to use to measure the outcome of the campaign. The campaign focuses on newspaper, posters and Facebook as tools to reach out to the target group. The media channels used all work together, but by using these tools it is possible to see how well each media type contributed to the success of the campaign. There are two different types of measurement criteria’s. One is the Pre–testing measurement, which measures the effectiveness before the campaign is launched. Post- testing on the other hand is used to measure the effectiveness after the campaign duration is over. 5.1 Pre-testing measurement In the first part of the campaign, the goal and objectives are set to give an overview of the campaign. The pre-testing tool will be used to measure the effectiveness of the campaign before launching it. This measurement is also used to decide what the content of the campaign will be, what kind of message is going to be used, a as well as which channels the campaign will focus on in order to communicate with the target group. 5.1.1 Internal evaluation The internal evaluation can be measured by using a pre-test checklist or a readability analysis.  A pre-test checklist is used to check that the campaign meets the criteria to make sure that nothing is left out. This includes for example the format of the advertisement, so that it is appealing and powerful. (Pelsmacker, 2013)  The readability analysis is used to measure how easy it is to read and understand the message of the ad that will used in the campaign. Research show that the campaign contains with the easy-to-read are more powerful and effective. (Pelsmacker, 2013) 5.2 Post-testing evaluation The post-testing measurement are used to evaluate the effectiveness of the campaign after the campaign duration is over. The campaign has already reached out to the wanted target group and by measuring the effectiveness it will show if the campaign was able to achieve
  • 18. CAMPAIGN PLAN – GROUP 4 17 the communication goal, which was that 50% of the of the VVE members switch to using sustainable energy by contacting Enshared to do the implementation. There are three categories of measurements to use for the evaluation 5.2.1 Exposure measurement The exposure measurement is used to see if the campaign reached the target group in every channel that the campaign focused on. Within this campaign this measurement can be used by looking at the statistics of the Facebook page. The statistics can show the growth of likes on the general Facebook page and also the amount of visitors on the page can be seen in the statistics. Besides the number of people, who like and share the various posts will be stated in the statistics as well. The same can then be done for Enshared´s website to see how many of the people who visited the Facebook page actually also visited the website. (Pelsmacker, 2013) 5.2.3 Behaviour measurement The behaviour measurement in the post-test evaluation indicates the number of people from the target group who decided to switch to using sustainable energy. It shows the difference between the amount of clients for Enshared at the beginning of the campaign until the end. Therefore it will state the increase of clients for Enshared. (Pelsmacker, 2013)
  • 19. CAMPAIGN PLAN – GROUP 4 18 Chapter 6 – Implementation This chapter will describe the implementation plan of the campaign and also present the planned budget needed to run the campaign. 6.1 Planning Since three different mediums are used to promote Enshared a lot of preparation is needed to make sure that it goes smoothly. First of all the message the campaign has for the target group has to be defined, which in this case is the affordability of sustainability and the importance of switching now. Because the campaign is running on 3 different mediums, it is not advisable to use the same advertisement for all three of them. That is why the advertisement in every channel will differ, but the core message will be the same to make sure that the target group can link the three different channels together and also to Enshared. The plan is to launch the campaign in April, therefore it is preferable to start working on the content in February. This assures enough time to create good content and have enough time to do a pre- test before the final launch. Therefore the draft for the campaign content should be finished by the 20th of February to be able to do a pre-test, before it is launched. The idea of using different channels to advertise the company and its offer is based on recognition. If people read an article about sustainability in relation to Enshared and then also see an advertisement on the posters, it will be received well, because newspapers advertisements are considered more credible then Facebook advertisements (newscyclesolutions, 2014). And if they also see Enshared´s Facebook page, they will be able to remember the poster as well as the newspaper article, therefore they will perceive the ad on Facebook as more credible then if it was a standalone advertisement. Billboards with the same core message will be placed in the largest cities of the Northern Netherlands namely; Heereveen, Assen and Groningen. The chance of our target group visiting one of these cities in the 6 month duration of the campaign is relatively high. If they have read the articles and see the posters afterwards, or if they scan the QR code to visit the Facebook page and if the message is received correctly, Enshared will be on top of their mind whenever they think about becoming more sustainable. Before creating all the content an advertising firm should be contacted to discuss the final prices of the advertisements. The negotiations for the prices should consequently be finished before the 10th of February, as this ensures that there is enough time to create the content according to the guidelines. As stated in chapter 5, the campaign will be assessed before it will be launched and also when the six months are over. In the first phase, the content of the campaign will be determined and checked if it is suitable for the target group. This can be done by showing
  • 20. CAMPAIGN PLAN – GROUP 4 19 the advertisement and the content to a chosen group, similar to your target group, to ask them for feedback and see their reactions. Before the campaign is launched the internal checklist has to be checked to make sure that the campaign is ready to be launched. This is the final and the most step before launching the campaign, because once the campaign is launched, it will costs a lot of money and takes high effort to change the adds. These pre-tests will be done as soon as the content is finished and should be conducted until the 10th of March, to have enough days to change up parts and print the posters until the 1th of April. During the campaign the effectiveness of the campaign also has to be measured, it should be done in every month of the campaigns duration. Due to the internet it is a lot easier to measure, since the Facebook add itself measures how many people clicked on the link and it is also possible to measure it on the Enshared website itself. If the campaign proves to be ineffective in the first months, it is possible to still change parts to better target the desired target group. After the six month the last measurements have to be done to see the total success of the campaign. This can be done with the exposure measurement and the behavioural measurement. The first post-test should be done right after the campaign ended but also about 2 or 3 months later, because it can take a while until people actually decide to switch to using sustainable energy, which means that the effect of the campaign can be higher than instead of right at the end of the campaign. Milestones of the Implementation part What to do Deadline Negotiations of advertisement prices 10. February. 2016 Creating content 20. February. 2016 Pre-testing 10. March. 2016 LAUNCH OF THE CAMPAIGN 1. April. 2016 Effecitveness testing during the Campaign Every month Post-testing 2. September 2016 Post-testing (2.time) 1. December. 2016
  • 21. CAMPAIGN PLAN – GROUP 4 20 6.2 Budget Posters The posters will be displayed in the biggest cities of the northern Netherlands to make sure that the campaign stays in the minds of our target group and the highest amount of member of the VVE´s are going to see them. The more often the advertisements are seen the better the message will be received. 20 x 2 sides posters x 7 days = €841, 20 Groningen 25 (only possible option) x 2- sides posters x 7 days = €1411, 75 in Heereveen 20 x 2-sides posters x 7 days = €775 in Assen €3027, 95 costs per week X4 = €12111, 80 average per month X4 = 12111,80 x 6 = €72666 per week for signs in largest municipalities in the northern Netherlands (a0booking, 2015). X6 = €72666 average for the entire campaign duration (6 months) Newspaper Advertisement in Dagblad van het Noorden, which reaches 35% of the population in the Northern Netherlands, will cost €1320 per day. A cheaper solution which will create brand awareness is to invite a journalist to do a story about your company. Newspapers are having a difficult time due to the free internet newspapers and need revenue. If the company agrees to place a few advertisements in the newspaper, the newspaper will write a story about your company (Alphamegaminghosting, 2013). The newspaper advertisement will run on three days the week, which adds up to 79 days of which 26 are Saturday´s. 53 x 1320 = €69,960 for the Tuesdays and Thursdays  for the Saturdays there is a 20% increased price.
  • 22. CAMPAIGN PLAN – GROUP 4 21 1320 x 1,2 = €1584 -> 26 x 1584 = €41,184 Total cost for the newspaper are then € 111,141 (6 months) The numbers used are taken from the website of Dagbald van het Norden. This means the advertisement that are calculated above have the standard size according to the Newspaper, but in case of a different size or other additions these numbers can vary significantly. It is also important to bare in mind that it is possible to get discounts, which would decrease the costs. Social Media Furthermore social media is always a viable option for creating brand awareness, like Facebook for instance. Although the creation of social media accounts is free, there are extra options available to create more brand awareness for your company. Since the average age group within most VVE’s is between 35 and 65 years old, the Facebook campaign should be focused on this group as well. Specifics for the Facebook campaign: People between the age of 35-65 who speak Dutch and live in Friesland, Groningen or Drenthe. It is a group of 400.000 people and according to Facebook 5000-13000 of them can be reached every day. For a period of 6 months the campaign will cost 2912 Euro (facebook, 2015). Total Costs Total cost needed for the 6 month campaign are: €72,666 + €111,141 + €2,912 = € 131,810 = € 186,719 for a 6 months campaign This is a lot of money, but as mentioned before the prices for the advertisements can vary extremely, therefore it might also be better to contact an advertisement firm to buy the advertisements. They have connections with the newspapers for instance, and can buy the advertisements for a much lower price then you as a small company can (communicatiecoach, 2015).
  • 23. CAMPAIGN PLAN – GROUP 4 22 Appendices Creative Brief ENSHARED “RENEWABLE ENERGY FOR EVERYONE” Background Enshared is a company that gives advice, and helps organizations, companies and institutes to reduce their energy usage. It also helps with the implementation of using renewable energy sources. They do this by using the latest technical developments. To get an advice or help with the implementation of using sustainable energy, they provide an online platform, where the people can talk to experts about their wants and needs. Their target groups are VVE’s, housing corporations, companies and institutions. They do not focus on individual house owners, as they are being facilitated by local energy corporations. What is the objective, the purpose of the ad? The campaigns objective is to create a positive feeling towards using sustainable energy by communicating that sustainable energy is beneficial and affordable in the long term and that Enshared will be guiding them through the implementation process. Target audience: who are we talking to? What do we know about them? The target audience are members of the private VVE’s in the North of The Netherlands, located in Groningen and Drenthe and they are between 35 and 65 years old. These VVE’s have already been informed about renewable energy through the internet, events or friends and colleagues, but still feel like they need more information about renewable energy and the process of switching to generating renewable energy. Also a big decision influence is the money, since the people living in the VVE´s believe that switching to renewable energy is too expensive, but they would consider switching, if subsidies are provided.
  • 24. CAMPAIGN PLAN – GROUP 4 23 What is an important thing to say? What is the big idea? Sustainable energy is a better solution for everyone. Being sustainable is affordable and valuable to invest in. People should feel like it will give them a reward if they use sustainable energy in the long-term. Communication challenge The first challenge is the broad age group within the VVE´s for which different communication strategies might be needed. This problem can be overcome by providing information in an understandable way for everyone without using to formal or informal words. Also using different media channels to communicate the message will help to reach all the age groups. The second challenge are the different personalities that are living in the targeted VVE´s. To overcome this challenge will the campaign use the persuasive technique called “use of messenger –role model” to get the attention of all of them. This will help to assure them that you do not have to have a lot of money to afford generating sustainable energy. Communication objective The communication objective is that switching to using sustainable energy will be beneficial for their life’s, because over a longer time period they can save money, even though it might be expensive at the beginning. Also included in the communication objective is that Enshared will be there to help make the process of switching easier for them. Loans from the Gemeente Groningen are used to support the communication objective, , because a VVE, that has at least 10 apartments within the building, can borrow a minimum of 25.000 Euros up to 5.000.000 Euros for changing to become more sustainable. Media considerations The campaign will be based on three different channels. The first media type that will be used are posters. These posters will be used to catch the attention of the VVE members, as they are located in the areas they live, and the slogan on the posters counteracts their current believes. The posters will present ordinary people to overcome the communication challenge, as described before. The posters will also contain a QR-code, which will guide the members of the VVE´s to the
  • 25. CAMPAIGN PLAN – GROUP 4 24 Facebook page of Enshared. On the page will present updates about Enshared, the subsidies, sustainable energy or anything else important for Enshared. Besides there is the print media, such as the local or free newspaper “Dagbald van het Norden”, where Enshared will publish articles about sustainable energy and its benefits to make people more aware of the importance. This channels is used, as explained in the communication challenges, to make sure that also elderly people living in the VVE´s, who do not use Facebook, will be targeted. Additionally advertisements will be placed in the newspaper and on Facebook. Besides Enshared should consider investing in SEO Google ad words, because when the member of the VVE´s search online for sustainability in combination with VVE´s, Enshared will show up in the top three results. Mood board
  • 26. CAMPAIGN PLAN – GROUP 4 25 Media The first media are the examples of posters that could be used for the campaign. The second media are the examples of possible advertisements for Enshared. The third media is the Facebook page including example posts of the page. The last type of media is the newspaper article.
  • 27. CAMPAIGN PLAN – GROUP 4 26 Poster 1
  • 28. CAMPAIGN PLAN – GROUP 4 27 Poster 2
  • 29. CAMPAIGN PLAN – GROUP 4 28 Poster 3
  • 30. CAMPAIGN PLAN – GROUP 4 29 Advertisements for Newspaper and Facebook 1. Newspaper
  • 31. CAMPAIGN PLAN – GROUP 4 30 2. Facebook Facebook page
  • 32. CAMPAIGN PLAN – GROUP 4 31
  • 33. CAMPAIGN PLAN – GROUP 4 32
  • 34. CAMPAIGN PLAN – GROUP 4 33
  • 35. CAMPAIGN PLAN – GROUP 4 34 Newspaperarticle By Pieter Wolven Sustain yourself and the environment Solar panels are helping the environment and at the same time reducing the energy costs. Since global warming is a big issue nowadays, something has to be done about it. Most people believe that they cannot change something about it, because they are just an ordinary person, however the solution is closer than they think. Research has shown that, if every household in the Netherlands installs solar panels to produce 50% of their own electricity, 25 megaton of C02 emission can be avoided every year, roughly 825 kg per household. To put this into perspective, the total C02 emissions of the Netherlands in 2013 was around 240 megaton. This means that the total C02 emissions in the Netherlands would be reduced by almost 10%, if people get sonar panels for personal use. While the positive influence of sustainability on the environment is important and known, people think about their wallet as well in these times. Becoming sustainable is perceived as too expensive for ordinary people, while the opposite is actually true. After 8 years the invested money is earned back and the solar panels are supposed to last 25 years or more. A lot of money can be saved by investing in solar panels, especially since the energy prices are expected to rise by about 5% per year. According to research, the average Dutch household uses around 3500kw energy per year, in order to get half of this by using solar panels a solar panel of 2000 WP which will cost around 5000 euro’s is needed. This seems like a lot of money, but after a lifespan of 25 years the panel is expected to have saved more than 17.000 euro’s. If on such a small scale that amount of money can already be saved, imagine how much can be saved on larger building. VVE’s should also consider becoming more sustainable, the entire building will profit if investments are made into solar panels. It may seem that the investment is too large to make without cutting other budgets, but luckily there is a solution. Some municipalities are offering loans in order to help VVE’s becoming more sustainable, if the VVE has 10 apartments or more. A loan up to 5 million can be arranged against low interest rates, to stimulate VVE’s to become greener. Another very important factor is energy independence for the Netherlands as a whole country. While the situation in the Middle East keeps escalating, we still need their oil. A lot of our gas is also imported from Russia, which is also not the most reliable partner. If more than half of the energy that we need is created by ourselves, we are no longer depending on other countries to sustain our energy needs. If another oil crisis happens like in the 1980’s, it would not hit our country as hard as it would it that time. Solar panels are the future of our country, they are affordable, good for the environment and good for your wallet. If we want our children to enjoy the world, like we have enjoyed it, we have to do something now. Their future lies in our hands now.
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