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Final Presentation
Warranty Engineering Co-op
Driveline Systems
Sahil Sharma
Introduction
8/17/2015 2
• Background
– University of Maryland, College
Park
• Bachelor of Electrical Engineering
– Expected Graduation: May 2018
• Outline
– Mechanical Engineering Group
– Electrical Engineering Group
– SharePoint optimization, and
Access Database Design
– Chrysler WK clutch burn problem
• Objective
• Process
– Conclusion
Mechanical Group
8/17/2015 3
GM T-Case
DP Axle
Mechanical Group
8/17/2015 4
• Objective
– Gain a basic knowledge of
mechanical driveline system
components.
– Learn how to test the
components.
– Be able to identify mechanical
issues and determine why they
occurred.
• Components
– Transfer Case
• Ford
• GM
• Chrysler
• Process
– Visual Inspection
– Read dealer verbatim and determine what
testing needs to be done
• Pressure/Leak testing
• Transfer Case teardown and inspection of
internal components
– Record chain stretch
• Vehicle road test
– Create report in SharePoint
– Weekly meetings with Engineering to
communicate emerging issues
– Weekly meetings with clients to discuss
warranty returns
• Problems Found
– Customer Abuse
– Loose Screws
– Broken Spur gear
– Burnt clutch
– Lever bearing failure (thrust bearing)
Mechanical Group
8/17/2015 5
Electrical Group
8/17/2015 6
Park Test Road Test
Kiss Point Learn
Electrical Group
8/17/2015 7
• Objective
– Gain a basic knowledge of
electrical driveline system
components.
– Learn how to test the components.
– Be able to identify electrical issues
and determine why they occurred.
• Components
– Motor
• Ford
• GM
• Chrysler
– TCCM – Transfer Case Control
Module
• GM
Ford Motor
TCCM
RPS
Clutch Burn Project (FCA)
8/17/2015 8
• Created a graph of Transfer Case build month by the number of
suspected and confirmed clutch burns.
• Graph was created to help track changes that were made to the
transfer case each month from June 2012 to Jan 2015
• My task involved tracking down and understanding what changes
were made and recording them on the graph using post it notes.
Access Database Design
8/17/2015 9
• Created a warranty database linked to the SharePoint Warranty
Return Tracking Library.
Search Form
8/17/2015 10
Search Results
SharePoint Optimization
8/17/2015 11
• Helped to transition Warranty Team onto new library and new form
template to improve speed usability.
• Optimized new library into organized groups to ensure maximum
utility.
SharePoint
Form Library
InfoPath Template Maintenance and Optimization
8/17/2015 12
• Added the functionality to add part names and programs for
Nissan, VW, Audi, BMW, and Mercedes
• Added fields for PRR, ECIM, and clean date
• General trouble shooting and customization of form to meet team
needs.
8/17/2015 13
Conclusion
8/17/2015 14
• Skills Applied/Developed
– Magna Core Values
• Respect for People
– Worked and communicated with
coworkers on a daily basis maintaining
a respectful relationship.
• Customer Orientation
– Looked at claims to continue correcting
issues and maintain customer
satisfaction and expectations.
• Delivering on Performance
– Created warranty database with
advanced search and filtering options
– Optimized SharePoint and InfoPath
systems to streamline the Warranty
Return Tracking Process
– Electrical Part Testing for OEM Parts
(Motors, TCCM, etc.)
– Understanding of Mechanical and
Electrical Components
– Understanding of Warranty process
and procedures.
– Clutch Burn Project
• Learned a great deal about clutch hubs
and packs as well as the engineering
trouble shooting process
– Critical thinking and Data analysis
• Evaluating claims and test data
• Access database design
• SharePoint and InfoPath optimization
– Microsoft Excel
– Microsoft Access
– SharePoint
– InfoPath
8/17/2015 15
8/17/2015 16

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Final Presentation

  • 1. Final Presentation Warranty Engineering Co-op Driveline Systems Sahil Sharma
  • 2. Introduction 8/17/2015 2 • Background – University of Maryland, College Park • Bachelor of Electrical Engineering – Expected Graduation: May 2018 • Outline – Mechanical Engineering Group – Electrical Engineering Group – SharePoint optimization, and Access Database Design – Chrysler WK clutch burn problem • Objective • Process – Conclusion
  • 4. Mechanical Group 8/17/2015 4 • Objective – Gain a basic knowledge of mechanical driveline system components. – Learn how to test the components. – Be able to identify mechanical issues and determine why they occurred. • Components – Transfer Case • Ford • GM • Chrysler • Process – Visual Inspection – Read dealer verbatim and determine what testing needs to be done • Pressure/Leak testing • Transfer Case teardown and inspection of internal components – Record chain stretch • Vehicle road test – Create report in SharePoint – Weekly meetings with Engineering to communicate emerging issues – Weekly meetings with clients to discuss warranty returns • Problems Found – Customer Abuse – Loose Screws – Broken Spur gear – Burnt clutch – Lever bearing failure (thrust bearing)
  • 6. Electrical Group 8/17/2015 6 Park Test Road Test Kiss Point Learn
  • 7. Electrical Group 8/17/2015 7 • Objective – Gain a basic knowledge of electrical driveline system components. – Learn how to test the components. – Be able to identify electrical issues and determine why they occurred. • Components – Motor • Ford • GM • Chrysler – TCCM – Transfer Case Control Module • GM Ford Motor TCCM RPS
  • 8. Clutch Burn Project (FCA) 8/17/2015 8 • Created a graph of Transfer Case build month by the number of suspected and confirmed clutch burns. • Graph was created to help track changes that were made to the transfer case each month from June 2012 to Jan 2015 • My task involved tracking down and understanding what changes were made and recording them on the graph using post it notes.
  • 9. Access Database Design 8/17/2015 9 • Created a warranty database linked to the SharePoint Warranty Return Tracking Library. Search Form
  • 11. SharePoint Optimization 8/17/2015 11 • Helped to transition Warranty Team onto new library and new form template to improve speed usability. • Optimized new library into organized groups to ensure maximum utility. SharePoint Form Library
  • 12. InfoPath Template Maintenance and Optimization 8/17/2015 12 • Added the functionality to add part names and programs for Nissan, VW, Audi, BMW, and Mercedes • Added fields for PRR, ECIM, and clean date • General trouble shooting and customization of form to meet team needs.
  • 14. Conclusion 8/17/2015 14 • Skills Applied/Developed – Magna Core Values • Respect for People – Worked and communicated with coworkers on a daily basis maintaining a respectful relationship. • Customer Orientation – Looked at claims to continue correcting issues and maintain customer satisfaction and expectations. • Delivering on Performance – Created warranty database with advanced search and filtering options – Optimized SharePoint and InfoPath systems to streamline the Warranty Return Tracking Process – Electrical Part Testing for OEM Parts (Motors, TCCM, etc.) – Understanding of Mechanical and Electrical Components – Understanding of Warranty process and procedures. – Clutch Burn Project • Learned a great deal about clutch hubs and packs as well as the engineering trouble shooting process – Critical thinking and Data analysis • Evaluating claims and test data • Access database design • SharePoint and InfoPath optimization – Microsoft Excel – Microsoft Access – SharePoint – InfoPath

Editor's Notes

  1. HANDS ON
  2. NQH-automatic 4x4 NPO-no 4 low NQG-manual shift, light and heavy duty NQF-electric shift, heavy duty
  3. Mention key parts of SharePoint form. Complaint (dealer verbatim) Inspection summary (what our findings were) Conclusion (root cause, CCND, etc.)
  4. Again hands on..