Digital transformation is the process of using digital technologies to improve business processes. It can ultimately result in hands-free processes, improved data quality, and innovative solutions that give companies a marketplace advantage. However, data integration issues like inaccessible data and poor quality data can block digital transformation. Often, the only solutions are costly coding or consulting services. With an enterprise integration solution like FME, you can achieve digital transformation without writing any code. This webinar will showcase four common use cases: Application integration Real-time data streaming Digital plan submission Data validation With digital transformation, you can ensure your business is operating the most efficiently - be it in sales, marketing, or customer service.

1. 4 Ways to Achieve Digital
Transformation Without Coding

2. Presenters
Jovita Chan
Technical Support Specialist, FME
Desktop
Sienna Emery
Technical Support Specialist, FME
Server
Chris Berger
Technical Support Specialist, FME
Desktop
Dale Lutz
Co-Founder

3. “Digital transformation”
means modernizing all
business processes so
organizations can operate
more efficiently and deliver
more value to customers.

4. “Executives say the top benefits of
digital transformation are improved operational
efficiency (40%), faster time to market (36%), and
the ability to meet customer expectations (35%)”
- Forbes

5. Digitally transformed
organizations...
● Have processes that operate without
human intervention
● Maintain a system of record
● Practice data validation
● Use all available data (even complex
ones!) to build innovative solutions
● Automate data integration to make
use of the best fit-for-purpose
applications

6. What blocks digital transformation:
Data silos: Data stored in unusable formats, is only accessible by specific
departments, or needs to be transformed to be used properly.
Poor quality data: From inconsistencies to missing entries. “Garbage in,
garbage out” problems.
Lack of knowledge: Not knowing how to streamline processes, how to
utilize data, or not knowing the right tools.
Lack of automation technology: Having to do everything manually.

7. Share in the Q&A panel:
What’s your biggest transformation challenge?

8. Our Mission
To help organizations maximize the value
of data by enabling enterprise integration.

9. FME®
Integration Platform
FME Desktop
Build & Run Data Workflows
FME Server
Automate Data Workflows
Cloud-Hosted with FME Cloud.
FME Mobile
On-the-Go Data
& Integrations
ArcGIS
Data Interoperability Extension
Powered by FME.
Data integration with the best support for spatial data.
Get a free trial at safe.com

10. FME®
Integration Platform
FME Desktop
Build & Run Data Workflows
FME Server
Automate Data Workflows
Cloud-Hosted with FME Cloud.
FME Mobile
On-the-Go Data
& Integrations
Data integration with the best support for spatial data.
Get a free trial at safe.com

11. Let’s look at 4 digital transformation opportunities,
1. Application Integration
2. Streaming Data
3. Digital Plan Submission
4. 911 Data Validation
and use enterprise integration strategies to achieve
results.

12. Application Integration
Benefits: Streamline the integration of
data across multiple systems to automate
manual processes, save time, and reduce
errors.
Obstacles: Maintaining disparate
systems, and the need to use coding to
facilitate info sharing. Time and budget.
Enterprise integration strategy:
Use a single, no-code tool to automate
information sharing and reduce
overlapping applications.
1

13. Demo: Tree Hazard
Report
Step 1: A user will submit a tree
hazard report using Survey123.
Step 2: FME automatically opens an
inspection report with Cityworks and
sends data to Qlik a BI tool.

17. City of Langley
Reduced manual data entry from 100 tasks
down to 3 by implementing FME Server as an
enterprise integration platform.
Working with Safe Partner SpatialDNA,
based in Ontario
Challenge:
Simplify processes across systems for
day-to-day operations.
Starting with one of the more
complicated/manual processes which
involves linking three separate
systems, and is customer-facing.
Solution:
An automated workflow delivers
the data between the third-party
that is contracted for the labor,
and the three internal systems:
● Microsoft Dynamics CRM
(call center)
● Tempest (billing)
● Esri (address validation)
Results
Dramatically reduced manual entry of
data for garbage and compost cart
exchanges from 3 times to once for
several hundred items a week.
Human effort is reduced and the city
staff can accomplish more.

18. City of Surrey
Automatically coordinated water meter status
between 5+ departments through real-time API
updates.
Challenge:
Communications need to be
automated between systems
including Cityworks for Asset
Management, AMANDA for permitting
and Esri GIS.
The only way to achieve this currently
is through complex integrations and
manual workflows.
Solution:
Real-time API-driven workflows
that integrate data between these
applications.
Results
Meter status is now available
immediately, rather than weeks to
months delay.
Coordination between inspectors,
contractors, city engineers, taxation
staff, and surveyors is handled
automatically.

19. Real Time Sensor Data
Goal: Develop a method of transferring this
data in near real time to multiple
applications at once.
Obstacles: There is a lot of data and it’s slow
to move into a visual display. Some sensors
need to trigger immediate alerts.
Enterprise integration strategy:
Leverage streaming data and integrate it
with applications to trigger alerts.
2

20. Demo: Real Time
Flood Warning
System
Step 1: FME waits for real time sensor
data to arrive
Step 2: FME automatically pushes this
data to ArcGIS Online where it is
displayed on a dashboard and an
email is sent if levels are at warning
levels

22. Live Dashboard

23. Iowa DOT
Provides real-time road conditions and plow
information to the public by integrating sensor
data from across the state.
Challenge:
Traffic operations are delivered
through XML feeds like cameras, DMS,
511 events, and Waze.
This data is not filtered and not in a
user-friendly format for public
consumption.
Solution:
Create real-time workflows that
read traffic operations.
Workflows transform the data
through filters and formatters to
prepare it for public use.
Populate data from XML feeds
into a live ArcGIS Online map.
Results
The public is provided with data in a
variety of usable formats including
Oracle Spatial, ArcGIS Online REST
Services, email, and JSON/XML.
Local TV news station is able to use
the live map to inform the public
about snow plow locations.
“Traditionally, creating processes to filter and
share data usually requires scripting. Instead, FME
is easier – the code base for the transformers are
maintained already.”
- David Runneals, Iowa DOT

24. Digital Plan Submission
Goal: Create a system to automatically check
and upload CAD drawings to
ArcGIS Online
Obstacles: It takes time and manual effort to
check or even fix CAD plan submissions.
Time can be lost on the back and forth
between the developer and the city.
Enterprise integration strategy:
Eliminate the manual validation process and
automate communications with the
submitter.
3

25. Demo: Digital Plan
Submission
Step 1: Validate plan submissions
against a set of criteria in FME Server
Apps.
Step 2: Valid submissions are
uploaded to ArcGIS Online.
Invalid submissions get a detailed
report sent back to the submitter.

27. Plan Submission Upload to ArcGIS Online

28. The FME Workspace that powers the App

29. City of Henderson
Created a web portal that allows land
developers to submit their drawings and get
instant confirmation or error reports.
“We chose FME for this project because the interface
is easy to use and allows us to provide an adaptable
solution to enhance interaction with the City’s
partners.”
Erika Provost, City of Henderson
Challenge:
To simplify and automate CAD to GIS
conversion as part of their digital
plan submission process for new
construction projects.
Solution:
Provide self-serve CAD data
upload, validation, and
integration into GIS.
Results
● Reduced data integration time
by 75%.
● Eliminated the risk of manual
error.
● Removed duplicate work.
● Faster processing of
submissions.
● Ensured CAD data validation.

31. 911 Address Validation
Goal: Create a workflow to automatically
validate address information to ensure
consistency between city and county records
Obstacles: Resources are limited when it
comes to maintaining databases and reporting
on them.
Enterprise integration strategy:
Build reusable transformation and validation
workflows to help with data quality.
4

32. Demo: 911 Address
Validation
Step 1: Trigger an address validation
workspace when file is received or
modified
Step 2: Map Schema, validate points,
and upload output files to AGOL

33. Connect
Source Dataset:
● Polygon Feature
Class
● 29 Attributes
● Possible duplicate
○ Geometry
○ Attributes

34. Transform: Validate, Schema Map, & more

35. Automate or Schedule with FME Server

36. Santa Clara County
Improved the response time for emergency
services by building a dynamic map of
city-sourced addresses for their dispatch system.
“FME allowed me to make fast iterative changes to
workflows as each city’s data turned out to be a
discovery process where something unexpected
always occurred. This flexibility better prepares me
for upcoming changes that may be necessary for
Next Generation 911.”
Steven Hong, Santa Clara County
Challenge:
To create a standardized address
dataset while allowing each city to
maintain their existing workflows.
Solution:
● Integrate 15 city datasets
● Perform QA
● Generate multiple
output formats.
Results
● Regional maps created which
empower cities to contribute
addresses on quarterly basis.
● 50% increase in the number of
known addresses.
● Improved emergency response
time and location accuracy.

37. Drive digital transformation with
enterprise integration – and have data and
applications that simply work together.

38. Summary
By applying enterprise integration
strategies to drive digital
transformation, you can:
● Limit the need for manual
processes
● Prioritize truth and data quality
● Innovate data-driven solutions
● Maximize your organizations
technology investments

39. Sean Simpson Director Information
Technology, City of Surrey
“
“I am proud to say that for over 15 years we
have successfully leveraged FME for many
essential aspects of our service delivery. We
are excited to be partnering again with Safe
to expand upon that success by integrating
FME into a new business area that will bring
tremendous opportunities to create
efficiencies and innovate further.”

40. Get Started
Pick one area of your
organization to digitally
transform.
Ask yourself:
● How can I get the most out of my
current tech investments?
● How can this process be made
faster?
● What are the current
limitations/pain-points?
Apply an enterprise
integration strategy
and achieve digital
transformation
Try FME for free at safe.com/trial

41. Your data integration destination.
FME Academy
Learn for free today
safe.com/academy

42. Thank You!
Try FME for free at safe.com/trial