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NON-PHARMACOLOGICAL BEHAVIOUR
MANAGEMENT
 Communication
 Behaviour modification(shaping)
 Pre- appointment behavior modification
 Behaviour management
COMMUNICATION
 Universally applicable tool
 It is the basis for establishing a strong
relationship with the child patient.
 Helps in completion of dental procedures and
development of a positive attitude in children.
 Should be initiated at the time of entry of the
child into dental office and continued through the
entire treatment time.
COMMUNICATION
TYPES:
 Verbal- by speech
 Non-verbal- in the form of body language,
eye contact, smile, expressions,
 Touching, patting etc
 Both verbal and non-verbal
COMMUNICATION
 Words chosen should be pleasant and
expressing concern
 Patient should be addressed by his name
 Use of euphemisms -euphemisms is substitute
words which can be used in presence of
children. Eg: raincoat for rubberdam.
DEFINITION:
BEHAVIOR MODIFICATION IS DEFINED AS
” THE ATTEMPT TO ALTER HUMAN BEHAVIOR &
EMOTION IN A BENEFICIAL MANNER ACCORDING
TO THE LAWS OF MODERN LEARNING THEORY”
BEHAVIOUR MODIFICATION
BEHAVIOUR MODIFICATION
 It involves use of reinforcers that on being
learned change child’s behavior to an
appropriate form.
 Based on stimulus-response theory.
 It is a step by step technique to make the
child involved in dental therapy
BEHAVIOUR MODIFICATION
 It involves three techniques:
 DESENSITIZATION
 MODELLING
 CONTINGENCY MANAGEMENT
BEHAVIOUR MODIFICATION
DESENSITIZATION
 The concept comes from “systemic
desensitization” used to reduce anxiety in
patients by behavior therapists.
 Patient learns to replace anxiety by relaxation
BEHAVIOUR MODIFICATION
DESENSITIZATION
 Joseph Wolpe has suggested that in place of
imaginery scenes, real life contacts can be effective
in a dental situation.
 The method employed is called TELL-SHOW-DO
 Introduced by Addelston
 Involves telling, showing of stimuli in increasing order
of fear, followed by doing the procedures.
 Language chosen should be simple
 The situation is presented to the child slowly and
repeatedly
BEHAVIOUR MODIFICATION
DESENSITIZATION
 Indications:
i. Initial visit
ii. Subsequent visits for every new interaction of the child
iii. Apprehensive child due to previous information .
 Effective in children above 3 yrs of age
 Begins from initial entry till completion of the procedure
 The heirarchy of events may be decided by the dentist
for the individual patient
BEHAVIOUR MODIFICATION
MODELLING:
 The basic procedure involves allowing the
patient to observe one or more individuals who
demonstrate appropriate behaviors in a
particular situation
 The model may be real or symbolic(posters)
 Was introduced by BANDURA
BEHAVIOUR MODIFICATION
MODELLING:
 Steps-
 Gain attention of the patient
 Desired behavior is modeled
 Physical guidance may be needed
 Reinforcement of guided behavior
 Reinforcements for appropriate behaviors without
modelling
BEHAVIOUR MODIFICATION
MODELLING:
 It is effective when :
 Observer is aroused
 Model has higher status and prestige
 Associated with positive consequences
BEHAVIOUR MODIFICATION
CONTINGENCY MANAGEMENT
 It is a method of modifying the behavior of
children by presentation or withdrawal of
reinforcers
 Reinforcers by definition increase the
frequency of a behavior
 Types of reinforcers:
 Positive: presentation of which increases
behavior
 Negative: withdrawal of which increases
behavior
BEHAVIOUR MODIFICATION
CONTINGENCY MANAGEMENT
 Can also be classified as
 Social reinforcers-praise, facial expressions,
physical contact
 Material reinforcers- toys, games. Sweets
should not be given.
 Activity reinforcers- seeing a movie, watching
tv,outdoor games,etc
PREAPPOINTMENT PREPARATION
 It involves preparing the child as well as
the parents for the forthcoming dental
visit.
 This can be done by:
 Messages in the form of letters or emails
 by showing videotapes, audiovisual aids
and live models.
 Also called as WHITE NOISE
 Involves providing a sound stimulus of
such intensity that the patient finds it
difficult to attend to anything else.
BEHAVIOUR MANAGEMENT
AUDIOANALGESIA
 Also called as “suggestion therapy”
 Technique of producing altered state of
consciousness without the use of
pharmacological agents.
 Very rarely used in dentistry.
BEHAVIOUR MANAGEMENT
HYPNOSIS
 Children respond to stressful situations by coping.
 It includes an individual’s internal and emotional
processes and his external behavioral responses.
 The way the patient copes with his fears
determines the type of patient he is.
BEHAVIOUR MANAGEMENT
COPING
 Mechanisms:
 By thinking of something else- “Distraction”
 Verbalizing fears to others
 Preferring to be with others, say, mother- this is
called “employing affiliative behavior”
 “Mental rehearsal”- going over in one’s mind in
advance the sequence of anticipated events and
reappraising the threats involved.
BEHAVIOUR MANAGEMENT
COPING
 It involves a series of basic exercises which the
patient practices at home and may require
several weeks to months to learn.
 Therefore seldom used by clinicians.
BEHAVIOUR MANAGEMENT
RELAXATION
 Aversive conditioning
 Aversive conditioning is the extension of overall
behaviour guidance designed to facilitate the
goals of communication, cooperation & delivery
of quality oral health care in difficult children.
 It includes three practices:
1. Voice control
2. Hand-over-mouth exercise (HOME)
3. Physical restraint/Treatment immobilization
BEHAVIOUR MANAGEMENT
AVERSIVE CONDITIONING
BEHAVIOUR MANAGEMENT
AVERSIVE CONDITIONING
1. Voice control
 Voice control is a controlled alteration of voice,volume,
tone,or pace to influence & direct the patients behaviour .
 Parents unfamiliar with this technique may benefit from a
prior explanation to prevent misunderstanding
 OBJECTIVES:
I. To gain patient’s attention & compliance.
II. To avert negative or avoidance behaviour.
III. To establish authority
Voice control
2. Hand-over-mouth exercise (HOME)
 popularized by : EVANGELINE JORDAN
 OBJECTIVES:
 To redirect child's attention enabling communication
 To extinguish excessive avoidance behavior
 To reduce the need for sedation or G.A .
 INDICATIONS:
 For uncooperative child
 A healthy child who is able to understand verbal
commands & cooperate , but exhibits negative behaviour
BEHAVIOUR MANAGEMENT
AVERSIVE CONDITIONING Hand over mouth exercise
 CONTRAINDICATIONS:
 Child under 3 yrs of age
 Special child (physically, emotionally & mentally
compromised)
 Child with airway obstruction or mouth
breather.
BEHAVIOUR MANAGEMENT
AVERSIVE CONDITIONING Hand over mouth exercise
 MODIFICATIONS:
HOM with airway unrestricted
HOM with airway restricted (HOMAR)
Towel held over nose & mouth
Dry towel held over nose & mouth
Wet towel held over nose & mouth
BEHAVIOUR MANAGEMENT
AVERSIVE CONDITIONING Hand over mouth exercise
3. Physical restraint/Treatment immobilization
 It is the direct application of physical force to a
patient with or without the patient’s permission to
restrict his or her freedom of movement.
 It may be:
 Active: Performed with restraining
device
 Passive: Performed without
restraining device
BEHAVIOUR MANAGEMENT
AVERSIVE CONDITIONING Physical restraint
 OBJECTIVES:
 To eliminate unwanted movement.
 To protect patient, staff or dentist from injury
 To facilitate quality dental treatment.
 INDICATIONS:
 A patient who requires immediate diagnosis treatment
& can’t cooperate
 When the safety is at risk
 Child who is becoming tired from long appointments
 A sedated pt who requires limited stabilization
 Stubborn child
Physical restraint
BEHAVIOUR MANAGEMENT
AVERSIVE CONDITIONING
 PRECAUTIONS:
 Tightness & duration of the stabilization must
be monitored
 The stabilization must not restrict circulation
 Stabilization should be terminated as soon as
possible in a patient who is experiencing severe
stress
Physical restraint
BEHAVIOUR MANAGEMENT
AVERSIVE CONDITIONING
 TYPES OF RESTRAINTS:
 FOR BODY:
 Pedi wrap
 Papoose board
 Sheets
 Beanbag with straps
 Towel & tapes
 FOR EXTREMITIES:
 Velcro straps
 Posey straps
 Towel & tapes
Physical restraint
BEHAVIOUR MANAGEMENT
AVERSIVE CONDITIONING
 FOR HEAD:
 Head positioner
 Forearm body support
 Extra assistant
 FOR MOUTH:
 Mouth blocks
 Banded tongue blades
 Mouth props
 Finger guard or interocclusal thimble
Physical restraint
BEHAVIOUR MANAGEMENT
AVERSIVE CONDITIONING
 Implosion Therapy
 Child patient is flooded with so many stimuli that
he has no other option than to face it, until the
negative behavior disappears.
 It may include HOME, voice control, physical
restraints.
BEHAVIOUR MANAGEMENT
Implosion Therapy
 Retraining
 employed in case of children presenting negative
behavior, with bad experience in previous dental visits,
or improper peer or parental orientation.
 The child presents such behavior due to STIMULUS
GENERALISATION, where similarities in stimuli
generate similar responses.
 In retraining, we make the child DISCRIMINATE
between old and new stimuli,
 The older response gradually diminishes - this is known
as RESPONSE EXTINCTION.
BEHAVIOUR MANAGEMENT
Retraining
reqyhjg8ifevf.ppt

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reqyhjg8ifevf.ppt

  • 2. NON-PHARMACOLOGICAL BEHAVIOUR MANAGEMENT  Communication  Behaviour modification(shaping)  Pre- appointment behavior modification  Behaviour management
  • 3. COMMUNICATION  Universally applicable tool  It is the basis for establishing a strong relationship with the child patient.  Helps in completion of dental procedures and development of a positive attitude in children.  Should be initiated at the time of entry of the child into dental office and continued through the entire treatment time.
  • 4. COMMUNICATION TYPES:  Verbal- by speech  Non-verbal- in the form of body language, eye contact, smile, expressions,  Touching, patting etc  Both verbal and non-verbal
  • 5. COMMUNICATION  Words chosen should be pleasant and expressing concern  Patient should be addressed by his name  Use of euphemisms -euphemisms is substitute words which can be used in presence of children. Eg: raincoat for rubberdam.
  • 6. DEFINITION: BEHAVIOR MODIFICATION IS DEFINED AS ” THE ATTEMPT TO ALTER HUMAN BEHAVIOR & EMOTION IN A BENEFICIAL MANNER ACCORDING TO THE LAWS OF MODERN LEARNING THEORY” BEHAVIOUR MODIFICATION
  • 7. BEHAVIOUR MODIFICATION  It involves use of reinforcers that on being learned change child’s behavior to an appropriate form.  Based on stimulus-response theory.  It is a step by step technique to make the child involved in dental therapy
  • 8. BEHAVIOUR MODIFICATION  It involves three techniques:  DESENSITIZATION  MODELLING  CONTINGENCY MANAGEMENT
  • 9. BEHAVIOUR MODIFICATION DESENSITIZATION  The concept comes from “systemic desensitization” used to reduce anxiety in patients by behavior therapists.  Patient learns to replace anxiety by relaxation
  • 10. BEHAVIOUR MODIFICATION DESENSITIZATION  Joseph Wolpe has suggested that in place of imaginery scenes, real life contacts can be effective in a dental situation.  The method employed is called TELL-SHOW-DO  Introduced by Addelston  Involves telling, showing of stimuli in increasing order of fear, followed by doing the procedures.  Language chosen should be simple  The situation is presented to the child slowly and repeatedly
  • 11. BEHAVIOUR MODIFICATION DESENSITIZATION  Indications: i. Initial visit ii. Subsequent visits for every new interaction of the child iii. Apprehensive child due to previous information .  Effective in children above 3 yrs of age  Begins from initial entry till completion of the procedure  The heirarchy of events may be decided by the dentist for the individual patient
  • 12. BEHAVIOUR MODIFICATION MODELLING:  The basic procedure involves allowing the patient to observe one or more individuals who demonstrate appropriate behaviors in a particular situation  The model may be real or symbolic(posters)  Was introduced by BANDURA
  • 13. BEHAVIOUR MODIFICATION MODELLING:  Steps-  Gain attention of the patient  Desired behavior is modeled  Physical guidance may be needed  Reinforcement of guided behavior  Reinforcements for appropriate behaviors without modelling
  • 14. BEHAVIOUR MODIFICATION MODELLING:  It is effective when :  Observer is aroused  Model has higher status and prestige  Associated with positive consequences
  • 15. BEHAVIOUR MODIFICATION CONTINGENCY MANAGEMENT  It is a method of modifying the behavior of children by presentation or withdrawal of reinforcers  Reinforcers by definition increase the frequency of a behavior  Types of reinforcers:  Positive: presentation of which increases behavior  Negative: withdrawal of which increases behavior
  • 16. BEHAVIOUR MODIFICATION CONTINGENCY MANAGEMENT  Can also be classified as  Social reinforcers-praise, facial expressions, physical contact  Material reinforcers- toys, games. Sweets should not be given.  Activity reinforcers- seeing a movie, watching tv,outdoor games,etc
  • 17. PREAPPOINTMENT PREPARATION  It involves preparing the child as well as the parents for the forthcoming dental visit.  This can be done by:  Messages in the form of letters or emails  by showing videotapes, audiovisual aids and live models.
  • 18.  Also called as WHITE NOISE  Involves providing a sound stimulus of such intensity that the patient finds it difficult to attend to anything else. BEHAVIOUR MANAGEMENT AUDIOANALGESIA
  • 19.  Also called as “suggestion therapy”  Technique of producing altered state of consciousness without the use of pharmacological agents.  Very rarely used in dentistry. BEHAVIOUR MANAGEMENT HYPNOSIS
  • 20.  Children respond to stressful situations by coping.  It includes an individual’s internal and emotional processes and his external behavioral responses.  The way the patient copes with his fears determines the type of patient he is. BEHAVIOUR MANAGEMENT COPING
  • 21.  Mechanisms:  By thinking of something else- “Distraction”  Verbalizing fears to others  Preferring to be with others, say, mother- this is called “employing affiliative behavior”  “Mental rehearsal”- going over in one’s mind in advance the sequence of anticipated events and reappraising the threats involved. BEHAVIOUR MANAGEMENT COPING
  • 22.  It involves a series of basic exercises which the patient practices at home and may require several weeks to months to learn.  Therefore seldom used by clinicians. BEHAVIOUR MANAGEMENT RELAXATION
  • 23.  Aversive conditioning  Aversive conditioning is the extension of overall behaviour guidance designed to facilitate the goals of communication, cooperation & delivery of quality oral health care in difficult children.  It includes three practices: 1. Voice control 2. Hand-over-mouth exercise (HOME) 3. Physical restraint/Treatment immobilization BEHAVIOUR MANAGEMENT AVERSIVE CONDITIONING
  • 24. BEHAVIOUR MANAGEMENT AVERSIVE CONDITIONING 1. Voice control  Voice control is a controlled alteration of voice,volume, tone,or pace to influence & direct the patients behaviour .  Parents unfamiliar with this technique may benefit from a prior explanation to prevent misunderstanding  OBJECTIVES: I. To gain patient’s attention & compliance. II. To avert negative or avoidance behaviour. III. To establish authority Voice control
  • 25. 2. Hand-over-mouth exercise (HOME)  popularized by : EVANGELINE JORDAN  OBJECTIVES:  To redirect child's attention enabling communication  To extinguish excessive avoidance behavior  To reduce the need for sedation or G.A .  INDICATIONS:  For uncooperative child  A healthy child who is able to understand verbal commands & cooperate , but exhibits negative behaviour BEHAVIOUR MANAGEMENT AVERSIVE CONDITIONING Hand over mouth exercise
  • 26.  CONTRAINDICATIONS:  Child under 3 yrs of age  Special child (physically, emotionally & mentally compromised)  Child with airway obstruction or mouth breather. BEHAVIOUR MANAGEMENT AVERSIVE CONDITIONING Hand over mouth exercise
  • 27.  MODIFICATIONS: HOM with airway unrestricted HOM with airway restricted (HOMAR) Towel held over nose & mouth Dry towel held over nose & mouth Wet towel held over nose & mouth BEHAVIOUR MANAGEMENT AVERSIVE CONDITIONING Hand over mouth exercise
  • 28. 3. Physical restraint/Treatment immobilization  It is the direct application of physical force to a patient with or without the patient’s permission to restrict his or her freedom of movement.  It may be:  Active: Performed with restraining device  Passive: Performed without restraining device BEHAVIOUR MANAGEMENT AVERSIVE CONDITIONING Physical restraint
  • 29.  OBJECTIVES:  To eliminate unwanted movement.  To protect patient, staff or dentist from injury  To facilitate quality dental treatment.  INDICATIONS:  A patient who requires immediate diagnosis treatment & can’t cooperate  When the safety is at risk  Child who is becoming tired from long appointments  A sedated pt who requires limited stabilization  Stubborn child Physical restraint BEHAVIOUR MANAGEMENT AVERSIVE CONDITIONING
  • 30.  PRECAUTIONS:  Tightness & duration of the stabilization must be monitored  The stabilization must not restrict circulation  Stabilization should be terminated as soon as possible in a patient who is experiencing severe stress Physical restraint BEHAVIOUR MANAGEMENT AVERSIVE CONDITIONING
  • 31.  TYPES OF RESTRAINTS:  FOR BODY:  Pedi wrap  Papoose board  Sheets  Beanbag with straps  Towel & tapes  FOR EXTREMITIES:  Velcro straps  Posey straps  Towel & tapes Physical restraint BEHAVIOUR MANAGEMENT AVERSIVE CONDITIONING
  • 32.  FOR HEAD:  Head positioner  Forearm body support  Extra assistant  FOR MOUTH:  Mouth blocks  Banded tongue blades  Mouth props  Finger guard or interocclusal thimble Physical restraint BEHAVIOUR MANAGEMENT AVERSIVE CONDITIONING
  • 33.  Implosion Therapy  Child patient is flooded with so many stimuli that he has no other option than to face it, until the negative behavior disappears.  It may include HOME, voice control, physical restraints. BEHAVIOUR MANAGEMENT Implosion Therapy
  • 34.  Retraining  employed in case of children presenting negative behavior, with bad experience in previous dental visits, or improper peer or parental orientation.  The child presents such behavior due to STIMULUS GENERALISATION, where similarities in stimuli generate similar responses.  In retraining, we make the child DISCRIMINATE between old and new stimuli,  The older response gradually diminishes - this is known as RESPONSE EXTINCTION. BEHAVIOUR MANAGEMENT Retraining