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SNC-LAVALIN’S
COMMITMENT TO YOu
Over the past two years, we at SNC-Lavalin have lived through the greatest
challenges of our 102-year history. A year ago, we published an open letter to the
Canadian people in the country’s major newspapers. In it, we listed the various
initiatives we were undertaking to become a world leader in ethics and compliance.
Today, we want to report on our program. We have lived up to our word.
Last year, we made a commitment to:
Implement the corrective measures pertaining to ethics and compliance recommended
by the Board of Directors. For example:

››

Producing an Anti-Corruption Manual.

››

Distributing a Business Partners Policy.

››

Creating a dedicated Ethics and Compliance team.

››

Appointing compliance officers in all of the company’s business units and regional offices worldwide.

››

Reinforcing the Code of Ethics and the Whistleblower Policy.

››

Offering compliance training.

››

Reinforcing internal controls and procedures.

››

Creating an Amnesty program to uncover any other potential issues.

Cooperate with authorities. For example:

››

Cooperating with authorities and governing bodies on a continual basis.

››

Reaching a settlement agreement with the World Bank Group.

Renew the Board of Directors. For example:

››

Appointing new Board members at the Annual General Meeting on May 2, 2013.

Present a new strategic plan for the company. For example:

››

Selling a portion of our infrastructure concessions.

››

Restructuring our activities.

››

Replacing most of the members of our upper management.

››

Reducing selling, general and administrative expenses.

››

Focusing on growth in our resource sectors (oil and gas, mining and metallurgy, environment and water).

Today, we want to tell you that we have honoured each
of these commitments.
SNC-Lavalin has established checks and balances to ensure that actions like those that tarnished its reputation
do not happen again.
One constant over the last year has been our commitment to successful major projects in Canada. It is important to
remember that, despite everything that has been said about SNC-Lavalin, our company’s world-class expertise has never
been called into question. Our expertise in building structures that contribute to the development of our communities
remains unchallenged. This is thanks to the talent of our 34,000 employees worldwide, of which 18,000 are in Canada.
The William R. Bennett Bridge in British Columbia, the Restigouche Hospital Centre for psychiatric care in New-Brunswick,
Highway 407 in Ontario, and the Confederation Line in Ottawa are just some of SNC-Lavalin’s achievements. Achievements
we are proud of. Achievements which we believe have improved the quality of life of many Canadians.
We have delivered on our promise. And we are continuing our transformation journey.

Ian A. Bourne, Chairman of the Board
Robert G. Card, President and CEO
To learn more about the improvements we are making, please check out our “Follow Us” page at:
www.snclavalin.com/followus

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Letter to Canadians

  • 1. SNC-LAVALIN’S COMMITMENT TO YOu Over the past two years, we at SNC-Lavalin have lived through the greatest challenges of our 102-year history. A year ago, we published an open letter to the Canadian people in the country’s major newspapers. In it, we listed the various initiatives we were undertaking to become a world leader in ethics and compliance. Today, we want to report on our program. We have lived up to our word. Last year, we made a commitment to: Implement the corrective measures pertaining to ethics and compliance recommended by the Board of Directors. For example: ›› Producing an Anti-Corruption Manual. ›› Distributing a Business Partners Policy. ›› Creating a dedicated Ethics and Compliance team. ›› Appointing compliance officers in all of the company’s business units and regional offices worldwide. ›› Reinforcing the Code of Ethics and the Whistleblower Policy. ›› Offering compliance training. ›› Reinforcing internal controls and procedures. ›› Creating an Amnesty program to uncover any other potential issues. Cooperate with authorities. For example: ›› Cooperating with authorities and governing bodies on a continual basis. ›› Reaching a settlement agreement with the World Bank Group. Renew the Board of Directors. For example: ›› Appointing new Board members at the Annual General Meeting on May 2, 2013. Present a new strategic plan for the company. For example: ›› Selling a portion of our infrastructure concessions. ›› Restructuring our activities. ›› Replacing most of the members of our upper management. ›› Reducing selling, general and administrative expenses. ›› Focusing on growth in our resource sectors (oil and gas, mining and metallurgy, environment and water). Today, we want to tell you that we have honoured each of these commitments. SNC-Lavalin has established checks and balances to ensure that actions like those that tarnished its reputation do not happen again. One constant over the last year has been our commitment to successful major projects in Canada. It is important to remember that, despite everything that has been said about SNC-Lavalin, our company’s world-class expertise has never been called into question. Our expertise in building structures that contribute to the development of our communities remains unchallenged. This is thanks to the talent of our 34,000 employees worldwide, of which 18,000 are in Canada. The William R. Bennett Bridge in British Columbia, the Restigouche Hospital Centre for psychiatric care in New-Brunswick, Highway 407 in Ontario, and the Confederation Line in Ottawa are just some of SNC-Lavalin’s achievements. Achievements we are proud of. Achievements which we believe have improved the quality of life of many Canadians. We have delivered on our promise. And we are continuing our transformation journey. Ian A. Bourne, Chairman of the Board Robert G. Card, President and CEO To learn more about the improvements we are making, please check out our “Follow Us” page at: www.snclavalin.com/followus