SlideShare a Scribd company logo
1 of 74
Download to read offline
6007ENG – Industry Affiliates Program, Semester 1, 2015
Griffith School of Engineering
Griffith University
6007ENG – Industry Affiliates Program - Thesis
Study of Excess Ammonia in Wastewater during Peak
Tourism Periods
Rhys Knilands s2724385
27th
of March 2015 Semester 1
Redland City Council
Bradley Taylor
A report submitted in partial fulfillment of the
degree of Environmental Engineering
The copyright on this report is held by the author and/or the IAP Industry Partner. Permission has been granted
to Griffith University to keep a reference copy of this report.
6007ENG – Industry Affiliates Program, Semester 1, 2015
Executive Summary:
This report was undertaken to determine potential reasons as to why excessive levels of
ammonia were occurring during peak tourism periods on North Stradbroke Island and to
recommend options that could be potentially used to reduce these ammonia levels.
There were three reasons that were deemed to be the most plausible to be the cause of this,
with them being:
 Cleaning products being used by cleaning companies on North Stradbroke Island
 The alcohol and food consumption habits of the tourists themselves
 The extra wastewater the was being produced during peak tourism periods
The report determined three potential options that could implemented, with the overall best
option (balancing in many factors, such as difficulty to implement, cost, difficulty to maintain
and economic risks) being the solution to enact a change in the cleaning products that are
currently being used by cleaning companies for tourism rental properties, hotels and other
accommodation types, as ammonia is a main ingredient in many cleaning products.
6007ENG – Industry Affiliates Program, Semester 1, 2015
Acknowledgements:
I would like to thank Mr Bradley Taylor, from Redland Water, and Dr Jimmy Yu, from Griffith
University, for their assistance in helping me in completing this project through the course of this
semester.
6007ENG – Industry Affiliates Program, Semester 1, 2015
Contents
1. Introduction:.............................................................................................................................. 7
1.1 Background:..................................................................................................................7
1.2 Project Justification:......................................................................................................8
2. Literature Review:....................................................................................................................... 9
2.1 Wastewater:.......................................................................................................................9
2.2 Wastewater Nutrients:.................................................................................................10
2.3 Ammonia:...................................................................................................................10
2.4 Environmental Effects of Ammonia:................................................................................12
2.5 Tourism...........................................................................................................................14
2.6 Nitrogen Cycle ................................................................................................................15
2.7 Human/Mammal Toxicity................................................................................................16
2.7.1 Acute Exposure .................................................................................................. 17
2.7.2 Short-term exposure............................................................................................ 17
2.7.3 Long-term exposure............................................................................................ 17
3. Project Methodology: ............................................................................................................ 18
3.1. Project Discovery:.......................................................................................................18
3.2. Project Development:..................................................................................................18
3.3. Project Results: ...........................................................................................................19
3.4. Verification and Validation: ........................................................................................19
3.5. Summary: ...................................................................................................................19
4. Purpose and Scope: ............................................................................................................... 21
5. Current Situation:...................................................................................................................... 22
5.1 Current Wastewater System:............................................................................................22
5.2. Current Wastewater Treatment Regimen: .......................................................................24
5.3. Current Raw Wastewater Statistics: ................................................................................32
6. Potential Causes: ....................................................................................................................... 36
6.1. Cleaning Products:..........................................................................................................36
6.2. Alcohol Consumption:....................................................................................................37
6.3: Excessive Wastewater Production ..................................................................................38
7. Options Assessment: ................................................................................................................. 40
7.1 Options............................................................................................................................40
7.1.1. Change of Cleaning Products............................................................................. 40
7.1.2. Alcohol Consumption Reduction: ...................................................................... 40
7.1.3. Wastewater Reduction ....................................................................................... 41
7.1.4. Maintain the Status Quo..................................................................................... 41
7.2 Capacity to Satisfy Drivers and Purpose ..........................................................................41
7.5 Risk Assessment:.............................................................................................................42
6007ENG – Industry Affiliates Program, Semester 1, 2015
7.6. SWOT Analysis..............................................................................................................44
7.7 Multi-Criteria Analysis....................................................................................................47
8. Complete Analysis. ...........................................................................................................48
9. Recommended Option .......................................................................................................49
9.1. Preliminary Design :............................................................................................. 49
9.2. Stages of Option Implementation.......................................................................... 49
9.3 Risk Assessment.................................................................................................... 51
8. Conclusions:.............................................................................................................................. 53
9. Recommendations:.................................................................................................................... 54
References: ...........................................................................................................................55
Appendix 1: Cleaning Products..................................................................................................... 60
Appendix 2: Risk Analysis............................................................................................................ 63
Appendix 3: Multi Criteria Analysis.............................................................................................. 73
6007ENG – Industry Affiliates Program, Semester 1, 2015
List of Figures :
Figure 1: Source and Activities that can lead to high ammonia concentrations
Figure 2: Increased synthetic fertilizer had led to an increase in coastal eutrophication ******
Figure 3: Water use per tourist per day by category
Figure 4: Generalized representation of the nitrogen cycle
Figure 5: Map of existing land use of North Stradbroke Island
Figure 6: Point Lookout wastewater plant location
Figure 7: Schematic of an external (sidestream) membrane bioreactor
Figure 8: Generic BNR Process
Figure 9: Key Factors that affect nitrification
Figure 10: changes in concentration during the biological phosphorus removal process
Figure 11: Membrane Filtration spectrum for Water and Wastewater Treatment
Figure 12: Redland Visitor Numbers, 2002 – 2009
Figure 13: Peak Vs. Non-Peak Ammonia Levels
Figure 14: Peak Vs. Non-Peak TKN Levels
Figure 15: Total KDH, 31/12/2013 vs. 06/01/2014
Figure 16: Total Ammonia, 31/12/2013 vs. 06/01/2014
Figure 17: Risk Assessment Totals
Figure 18: Ammonia Reduction Multi-criteria analysis
List of Tables :
Table 1: The Areas of Alignment with Corporate Objectives
Table 2: Wastewater Types
Table 3: Typical composition of raw municipal wastewater with minor contributions of
industrial wastewater
Table 4: Percentage of total ammonia present as NH3 in aqueous ammonia solutions
Table 5: North Stradbroke Island Catchment Facts
Table 6: Measurements of dissolved ammonia content in tested cleaning products
Table 7: Urinary Excretion in the Chronically Treated Alcohol-Fed Rat
Table 8: Project Drivers
Table 9: SWOT Analysis, Option 1
Table 10: SWOT Analysis, Option 2
Table 11: SWOT Analysis, Option 3
Table 12: Criteria Ranking and Weighting
Table 13: Measurement of dissolved ammonia content in tested cleaning products
Table 14: Option 1 Risk Analysis Table
6007ENG – Industry Affiliates Program, Semester 1, 2015
1. Introduction:
1.1 Background:
The Redland City Council has recently approved the construction of a new Wastewater
Treatment Plant at Point Lookout on North Stradbroke Island, with construction having
already begun on the site of the original wastewater treatment plant. The main reason that this
new plant is being constructed is that the population on North Stradbroke Island has increased
dramatically (‘Redland City’ n.d.) dramatically since the original plant’s inception more than
30 years ago, with the population expected to increase by another 44% to approximately
8,548 (RCC n.d.).
It has been noticed that the old plant is already occasionally struggling to remain in operation
during peak tourism periods [020], due to the influx of visitors during these periods and the
increase in wastewater production that this brings. Another point of concern, which was
unexpected, is that the levels of ammonia in the raw wastewater during these tourism periods
are exceeding the levels expected from the tourism increase.
It is due to this unexpected increase of ammonia levels that this report has been
commissioned to explore all the different facets of the issue, to give potential reasons as to
why this may be occurring and then to suggest methods to reduce the levels of ammonia
6007ENG – Industry Affiliates Program, Semester 1, 2015
1.2 Project Justification:
For any project to be considered in the RCC, it must meet to corporate objectives as shown in the
table: The Areas of Alignment with Corporate Objectives.
Table - : The Areas of Alignment with Corporate Objectives 9Cooperate objectives and Strategy descriptions taken
from http://www.redland.qld.gov.au/)
Table 1: The Areas of Alignment with Corporate Objectives (from http://www.redland.qld.gov.au/)
6007ENG – Industry Affiliates Program, Semester 1, 2015
2. Literature Review:
2.1 Wastewater:
Production of waste from human activities is, at this present moment, an unavoidable side
effect, with one of the main forms of waste being wastewater. The ‘amount and type of waste
produced in households is influenced by the behavior, lifestyle and standard of living of
living of individuals within the households themselves’ (Comeau & Henze 2008). Municipal
wastewater is mainly comprised of water (99.9%) together with relatively small
concentrations of suspended and dissolved organic and inorganic solids from mostly
domestic and industrial sources (FAO n.d.).
Wastewater from society Wastewater generated internally in
treatment plants
Domestic wastewater Thickener supernatant
Wastewater from institutions Digester supernatant
Industrial wastewater Reject water from sludge dewatering
Infilitration into sewers Drainage water from sludge drying beds
Stormwater Filer wash water
Leachate Equipment cleaning water
Septic tank wastewater
Table 2: Wastewater Types (Comeau & Henze 2008)
However, it is due to these small concentrations that nuisance-free removal of wastewater
from its source of generation, followed by the treatment, reuse or dispersal into the
environment is essential for both health and environmental reasons, as the ‘nutrients in
wastewater may contain toxic compounds as well as potentially mutagenic and carcinogenic
compounds’ (Burton et al 2002). Some of the compounds of concern in wastewater are:
Biodegradable organics, Pathogens, Nutrients, Priority pollutants, Refractory pollutants,
Organic pollutants, Dissolved organics and Pharmaceuticals (Constituents in Wastewater,
2008)
.
The various treatment processes used during wastewater treatment (physical, chemical and
biological processes), generates a sludge (generic term for wastewater solids), which is an
environmental issue since this sludge also needs to be treated and disposed of safely. As
wastewater treatment improves, this can end up increasing the amount of sludge produced,
making ‘safe disposal an increasingly important problem for municipal wastewater plants to
deal with’ (Constituents in Wastewater, 2008).
6007ENG – Industry Affiliates Program, Semester 1, 2015
The design of the wastewater disposal system in place can affect the composition of the
wastewater significantly, with older urban areas potentially having combined sewer systems
where different types of wastewater are mixed, compared the developing countries, which
tend to have separate sewer systems (Comeau & Henze 2008).
It has been stated that, from an aquatic environment perspective, releases from industrial
sources and from Municipal Wastewater Treatment Plants have the most significant of water
source health (Charlton et al. 2003, p 527-548)).
2.2 Wastewater Nutrients:
The chemistry of wastewater reflects human activites, with agricultural, commercial,
industrial and municipal activites being represented by the wastewater they produce. Due to
this, the ‘chemical composition of wastewater must be monitored to ensure public and
environmental safety’ (Ellis 2004).
The following table shows the typical makeup of municipal wastewater, where concentrated
wastewater (high column) represents cases with low wastewater consumption and/or
infiltration and diluted wastewater (low column) represents high water consumption and/or
infiltration.
Parameter High Medium Low
COD Total 1200 750 500
COD Soluble 480 300 200
COD Suspended 720 450 300
BOD 560 350 230
VFA (as acetate) 80 30 10
N Total 100 60 30
Ammonia-N 75 45 20
P Total 25 15 6
Ortho-P 15 10 4
TSS 600 400 250
VSS 480 320 200
Table 3: Typical composition of raw municipal wastewater with minor contributions of industrial wastewater
(Comeau & Henze 2008)
The concentration of substances in wastewater varies with time, in many cases, daily
variations are observed. For example, the amount of ammonia present in wastewater can vary
diurnally (Comeau & Henze 2008).
2.3 Ammonia:
Ammonia is a widely used hazardous chemical with many potential applications in
agriculture, industry and commercial products, including various household cleaning
products (Bronstein et al 2005, p. 534-544). Ammonium hydroxide is the ‘primary active
agent for cleaning and disinfecting surfaces in various cleaning products (from domestic to
industrial uses)’ (Bronstein et all 2005, p. 534-544).
6007ENG – Industry Affiliates Program, Semester 1, 2015
The amount of ammonia manufactured every year by humans is almost equal to the amount
produced by nature every year, however it is most likely due to human production (directly or
indirectly) that ammonia can be found at levels that can cause environmental concern
(ATSDR 2002).
Ammonia is very soluble in water (34% at 20o
C) (EPA 1989) and its presence in water or
wastewater is mainly determined using one of the standard methods for water examination,
such as: colorimetry, titrimetry or an ammonia-selective electrode (Franson et al 1981).
When ammonia is introduced into aquatic systems, the water reacts with ammonia to form
ammonium and hydroxide ions:
NH3(aq) + H20(l)  NH3-H20(aq) NH4+(aq) + OH-(aq) (MDA n.d.)
(Ammonia in water) (ammonia + water) (ammonium + hydroxide ions)
Ammonia is toxic to aquatic organisms, but ammonium is not, with there being equilibrium
between the ammonia and ammonium, with this equilibrium shifting back and forth
depending upon existing or introduced environmental changes, such as wastewater release,
water temperature and pH (MDA n.d.).
At a pH of 6, the ratio of ammonia to ammonium is approx. 1:3000, but as the pH rises, this
ratio decreases, for example at a pH of 8, the ratio lowers to 1:30, with it also being found
that more toxic ammonia is found in warmer water as well (Charlton et al. 2003, p 527-548).
Temp (o
C) pH
6.0 6.5 7.0 7.5 8.0 8.5 9.0 9.5
0 0.008 0.026 0.082 0.261 0.820 3.80 7.64 20.7
5 0.012 0.039 0.125 0.394 1.23 5.56 11.1 28.3
10 0.018 0.058 0.186 0.586 1.83 7.97 15.7 37.1
15 0.027 0.086 0.273 0.859 2.67 8.55 21.5 46.4
20 0.039 0.125 0.396 1.24 3.82 11.2 28.4 55.7
25 0.056 0.180 0.566 1.77 5.38 15.3 36.3 64.3
30 0.080 0.254 0.799 2.48 7.46 20.3 44.6 71.8
Table 4: Percentage of total ammonia present as NH3 in aqueous ammonia solutions (Charlton et al. 2003, p 527-
548)
The presence of ammonia at higher than expected levels can be an important indicator of
faecal pollution it water. Taste and odour problems as well as decreased disinfection
efficiency are also expected if drinking water ‘containing more than 0.2mg/L of ammonia is
chlorinated, as up to 68% of the chlorine may react with the ammonia present and become
unavailable for disinfection’ (WHO 1996).
It has also been found that elevated ammonia levels in raw water can interfere with the
operation of manganese-removal filters because too much oxygen is consumed by
nitrification, resulting in moldy, earthy-tasting water (WHO 1996).
It has been found that for untreated sewerage from domestic sources, total nitrogen
concentrations ‘range from 20 to 85 mg/L, with 12 to 50 mg/L of this is present as ammonia,
6007ENG – Industry Affiliates Program, Semester 1, 2015
with the remaining fraction being present as organic nitrogen, which is readily broken down
to ammonia and simple amines early in the sewerage treatment process’ (Bell et al. 1998, p.
749-754).
Figure 1: Source and Activities that can lead to high ammonia concentration (EPA 2010)
There is a large number of human activities and associated sources that can contribute to high
ammonia concentrations in aquatic systems, which can lead to the lethal and sub-lethal
effects on aquatic organisms that were mentioned above (EPA 2010).
2.4 Environmental Effects of Ammonia:
There are two conditions under which high ammonia concentrations are present in water
bodies:
‘The discharge of wastewater rich in ammonia (from things such as: water treatment
plants, production of urea, application of animal waste as fertilizer’ (EPA 1989)
Reducing conditions, when nitrate and nitrite can be reduced to ammonia
6007ENG – Industry Affiliates Program, Semester 1, 2015
Discharges from municipal wastewater treatment plants often contain variable concentrations
of ammonia, with many terrestrial plants and aquatic organisms being at high risk from
wastewater treatment plant discharges (Bell et al. 1998, p. 749-754). Due to environmental,
health and aesthetic concerns, in 2004 the National Health and Medical Research Council
(NHMRC) and the National Resource Management Council (NRMMC) established a
‘maximum concentration of 0.5 mg/L for ammonia in drinking water for acceptable water
quality’ (NPI, n.d.).
One of the main concerns of excess ammonia in wastewater is that it can lead to
eutrophication, which is where an oversupply of nutrients present in water can induce an
explosive growth of aquatic algae and plant life. Typically, eutrophication in water bodies is
‘caused by the autotrophy algae blooming in the water, which composes its bioplasm by
sunlight energy and inorganic substances through photosynthesis’ (He et al 2008).
This has become a pressing issue in the last 30-40 years, with the prevalence of the use of
synthetic nitrogen fertilizers (Howarth & Marino 2006), which are made from ammonia
produced by the Haber-Bosch process.
Figure 2: Increased synthetic fertilizer has led to an increase in coastal eutrophication [0440}
This is an issue, as it can lead to a reduction in sunlight present for other, lower dwelling,
aquatic flora and fauna, as well as depleting dissolved oxygen concentrations (especially
when this extra plant growth starts dying off), with it being found that there is a decrease in
the quality of the fish habitat with dissolved oxygen concentrations drop below 4-5 mg/L
(Ellis 2004).
Due to this excessive algal bloom growth, the waters may become hypoxic (oxygen poor) or
anoxic (completely oxygen depleted), as well as also triggering toxic algae bloom growth,
such as red tides, brown tides and the growth of microorganisms such as Pfiesteria (single
celled organisms that can release toxins in water, leading to fish injury or possibly death)
(NOAA 2008).
Concentration of ammonia that are toxic to aquatic organisms are usually expressed as un-
ionised ammonia (NH3), as NH3 has been demonstrated to be the principal toxic form of
ammonia in the environment, with few exceptions [7]. It has been reported ‘toxic to
freshwater organisms at concentrations ranging from 0.53 to 22.8 mg/L’, with it being found
6007ENG – Industry Affiliates Program, Semester 1, 2015
that plants are more tolerant to ammonia than animals and invertebrates being more tolerant
than fish (Oram, B, 2014).
As to be expected, fish are most at risk from aquatic NH3, with different species of fish being
able to tolerate different levels of ammonia. However, ammonia toxicity is thought to be one
of the main causes of unexplained losses in fish hatcheries as well as changes in the growth
rates and structural development of fishes, such as changes to gill tissue (hyperplasia), liver
and kidneys (Oram, B, 2014).
Also, fish may suffer a loss of equilibrium, hyperexcitability, increased respiratory activity
and oxygen uptake, and increased heart rate. At extreme ammonia levels, fish may experience
convulsions, coma, and death. Experiments have shown that the lethal concentration for a
variety of fish species ranges from 0.2 to 2.0 mg/l (Oram, B, 2014). At higher levels (>0.1
mg/liter NH3) even relatively short exposures can lead to skin, eye, and gills damage.
Experiments have shown that exposure to un-ionized ammonia concentrations as low as
0.002 mg/l for six weeks causes hyperplasia of gill lining in salmon fingerlings and may lead
to bacterial gill disease (Oram, B, 2014).
Excess nutrients can also degrade the aesthetics of recreational water and can lead to the
increase the incidence of harmful algae blooms, which may endanger human health through
the production of toxins that can contaminate recreational and drinking water resources (EPA
2015), with it also being found the nutrient imbalance in water sources can be the cause of an
increase in toxic production (EPA 2015).
2.5 Tourism
While the amount of water used by tourism globally may seem irrelevant compared to other
industries, such as agriculture, which consumes approximately 70% of global water usage
consumption, tourism is often a ‘major user of fresh water in areas where water can be scarce,
possibly making its contribution to water consumption regionally or even nationally
significant’ (Gössling 2013).
Figure 3: Water use per tourist per day by category (Ceron et al 2012)
One of the basis of tourism is provided tourists with the comforts they would expect, such as
clean drinking water, which is not an issue in Redland Bay. In a country like Australia, with a
long term national drought ending recently (Howden 2012), water scarcity can be of
particular concern with the tendency of tourists to consume more water on holidays than at
home (UNEP n.d.).
6007ENG – Industry Affiliates Program, Semester 1, 2015
There are a lot of ways tourism can directly and indirectly lead to a large increase in general
water usage, with the main way being accommodation, not just for the tourists themselves,
but for the staff involved in tourist accommodation. As well as this, other things that
contribute to water use are the activities the tourists undertake, the construction of the
infrastructure in use (as the use and construction of buildings being considered responsible
for 17% of water consumption worldwide (Cladera et al 2010)), fuel use and food production,
preparation and consumption [0380].
However, tourism can affect water quality due to the wastewater produced, not just the extra
amount produced via tourism, but also the nutrients as well as potentially other pollutants
contained within, such as chlorinated pool water or chemicals used to dissolve fats and oils
during cleaning and cooking (IPCS n.d.) which are found in higher quantities in wastewater
than during less active tourism periods.
2.6 Nitrogen Cycle
Figure 4: Generalised representation of the nitrogen cycle (EPA 1977)
As mentioned earlier, ammonia is released into the environment from ammonia production
facilities via industrial gaseous emissions and aqueous waste streams (wastewater). Ammonia
in water exists in equilibrium between two forms: Ammonia (NH3) and Ammonium (NH4+),
mostly as a result of the nitrogen cycle (Figure - ):
NH4+ + H20  NH3 + H30+
Due to this, the fate of ammonia in the environment should be considered in the context theat
ammonia is one of the central components in the environmental cycling of nitrogen (EPA
6007ENG – Industry Affiliates Program, Semester 1, 2015
1989). Due to this, any additional ammonia being added into the environment is being added
to a system already adapted to the presence of ammonia and would therefore by subject to the
same processes as naturally occuring ammonia (EPA 1989).
Some of the major processes in the nitrogen cycle that involve ammonia include the
following (EPA 1977):
Mineralisation:
RNH2 + O2  CO2 + H2O + NH4
+
(Organic Nitrogen) (Oxygen) (Carbon Dioxide) (water) (Ammonia ion)
Nitrification:
NH4
+
+ O2  H2O + NO2
-
(Ammonium) (Oxygen) (Ammonium Ion) (Carbon Dioxide)
Nitrification is a process that is used in Biological Nutrient Removal to convert ammonia-
nitrogen to nitrite-nitrogen, via the Nitrosomonas and Nitrobacter bacteria.
Nitrogen Fixation:
N2 + [HCHO]  NH4
+
+ CO2
(Nitrogen Gas) (Organic Matter) (Ammonium Ion) (Carbon Dioxide)
Nitrogen Fixation is where gaseous nitrogen is transformed to the ammonium ion, generally
by metabolic process, often in blue-green algae and certain types of microorganisms, such as
aerobic organisms such as Azotobacter, anaerobic organisms such as Clostridium and
organisms in symbiotic association with plants, such as Rhizobium (EPA 1977).
Nitrogen is usually present in soil in its organic form, with it needs to be mineralised by
microbial process before being absorbed by plants. The formation of the ammonium ion is
the first step in the minerlisation process, as ammonia is an important intermediate in the
assimilation of nitrogen by plants. With most plants being able to assimilate the ammonium
ion, or it may be oxidsed into the nitrate ion, the most common form of minerlaised nitrogen
in the soil, which may be assimilated by plants as well (EPA 1977).
2.7 Human/Mammal Toxicity
The average daily estimated ammonia intake through food and drinking water is 18 mg and
less than 1mg daily via inhalation (WHO 1996). The ammonia that is absorbed from the
intestinal tract primarily is from the bacterial degradation of amino and nucleic acids from
thing such as ingested food and water or hydrolysis of urea diffusing from the circulation into
the intestinal tract. Almost all of the ammonia formed by this process is absorbed, with the
absorbed ammonia mainly being catabolized rapidly in the liver to urea’ (INRS 2007)/
Ammonia will only have a toxic effect only if the ammonia intake exceeds the capacity of a
person/animal to detoxify ammonia. With there being some evidence that the mode of
ammonia intake can also be a factor in the capacity of individuals to detoxify ammonia.
(INRS 2007).
However, this is not to imply that ammonia is harmless, normal blood ammonia
concentration is approximately < 50 umol/L, with an increase to only 100 umol/L can leads
6007ENG – Industry Affiliates Program, Semester 1, 2015
to a loss of consciousness and an increase to 200 umol/L being associated with coma and
convulsions in humans (UCL n.d.).
2.7.1 Acute Exposure
The oral LD50 (median lethal dose) for ammonium salts are in the range of 350-750 mg/kg
(INRS 2007). It has also been found that single doses of different ammonium salts at a rate of
approximately 200 – 500 mg/kg of body weight can result in issues such as lung oedemas,
nervous system dysfunction, acidosis and kidney damage (WHO 1996).
2.7.2 Short-term exposure
Being exposed subchronically (90 days of exposure) to ammonium salts (75 – 360 mg/kg of
body weight) via drinking water exhibited physiological adaption to induced acidosis, slight
organ effects or increased blood pressure (WHO 1996).
2.7.3 Long-term exposure
It has been found that chronic exposure to 28 mg/m^3 (40 ppm) ammonia vapor has resulted
in headaches, nausea and reduced appetite (Blanc et al, 1984). With other reported effects to
exposure to ammonia vapor being convulsion, shock, gastritis, utrcaria, leukocytosis and
inflammatory bronchoconstriction (EPA 1989).
6007ENG – Industry Affiliates Program, Semester 1, 2015
3. Project Methodology:
This section discusses the methods used in this report, including the substantiation and justification of
techniques that were used to ensure the quality of project outcomes.
3.1. Project Discovery:
The main objective of this phase was to gather relevant information for the report by undertaking an
in depth assessment of literature to offer a complete background on the many facets of the project and
to be the foundation for the projects development. The basis of the literature obtained was mostly to
do with wastewater and the effects certain aspects of wastewater could have on a variety of aspects
(environmental, human health, tourism) and were obtained from a wide range of reputable sources.
The key issues assess during this literature review were wastewater properties, included expected
nutrient levels, the properties of ammonia, effects of excess ammonia, tourism impacts on water use
habits and reasons why there could be excess ammonia. These literature source gathered were referred
to repeatedly during the report and referenced accordingly.
3.2. Project Development:
In developing this project, the data gathered earlier from the literature review, as well as other later
sources, such as the Redland Water database, as the Redland City Council keeps detailed records of
the sites they own (which includes Wastewater Treatment Plants), which enabled it to be possible to
gather to necessary information on the excess ammonia situation and enabled it to be visualized.
The Literature Review stage details the information explored during the projects discovery stage.
The literature review starts by narrowing in on the information needed to give background on
ammonia and the effects it can have on wastewater, which is one of the fundamental questions
about this report. This section of the report is to show that the author has an understanding about
the basis of the issue this report is about.
The Purpose and Scope stage identifies the reason and need for Redland Water to undertaken any
research into the issue of excess ammonia. With it also taking into account what will be reviewed
through the research report as well as mentioning what would be considered measures to show that
the project was successful.
Literature Review
Purpose and Scope
Current Situation
Potential Reasons
Options Assessment
Preferred Option
Conclusions
6007ENG – Industry Affiliates Program, Semester 1, 2015
The Current Situation stage is to give an overview of the current situation of the area that the Point
Lookout Wastewater Treatment Plant is in operation for. First it identifies and gives background
information the catchment in which the Point Lookout Wastewater Treatment services, before going
into detail about the processes the upgraded plant will have at its disposal. After this, the levels of
ammonia in the wastewater during both peak and non-peak tourism periods are discussed.
The Potential Reasons stage is to give a list of potential reasons why excess ammonia is occurring
and goes into detail about how these reasons could cause the issue at hand.
The Options Assessment stage is to create a list of four complete options so that they can be
assessed. Each option discussed will have vastly different processes in achieving their ends, so a
mutli-criteria analysis and SWOT table will be some of the tools used to rank their performance
against each other.
A multi-criteria analysis is used to make a comparative assessment between each option, the
difficulty in implementing it and the impact each option will have. A SWOT table has two parts to it,
the internals and externals of each options. The Strengths and Weaknesses refers to the internals of
each option, such as the options efficiency. The Opportunities and Threats refer to the externals of
each option, such as the environmental issues and implementation and uptake issues the each
option may have. This section also details of implications and associated risks that implementing
each option could have. As well as this, there will be a risk and environmental assessment
undertaken for each option.
Once all analysis and comparisons on each option has been completed, a preferred option will be
chosen, taking into consideration a wide range of factors.
3.3. Project Results:
Each of the procedures used throughout the project discovery and development stage assisted in
assessing the feasibility of implementing the recommendations of the project. The option chosen
was identified as the most sustainable and feasible to implement, through a mix of economic,
environmental and practicality analysis. After the option was chosen, recommendations of the
option selected were made to Redland Water and, by extension, Redland City Council.
3.4. Verification and Validation:
This research project was developed to the high level of standards expected by Griffith University,
with the help of the academic and industry supervisors available. These supervisors assessed the
project to ensure that it was of high quality and the project milestones were consistently met to
ensure the project was completed by the due date. The integrity of the research project was upheld
by ensuring the use of reputable sources, such as journals and textbooks. Each of the deliverables of
the report were created to a high standard and reviewed by both academic and industry supervisor.
3.5. Summary:
Methods used to produce this project include literature, data from Redland Water and contact with
other professional both within and outside of Redland Water. To ensure its quality, the information
acquired was verified as being gathered from a range of reputable source and professionals. The
6007ENG – Industry Affiliates Program, Semester 1, 2015
project was consistently reviewed by the academic and industry supervisor as well as the student to
ensure the report was of the highest quality.
6007ENG – Industry Affiliates Program, Semester 1, 2015
4. Purpose and Scope:
The purpose of the project is to determine potential reasons as to why the ammonia levels during
peak tourism times in Redland Bay exceeded expected levels and to come up with possible ways to
reduce this excess ammonia present.
The scope of the work is as follows:
 Review the current situation of Redland Bay
 Gather relevant literature for the project
 Review potential reasons why excessive ammonia is occurring
 Review possible methods to reduce the excessive ammonia present
 Review how it is possible to put these methods into effect
The measures for success of the project are:
 Completion of research report on time
 The potential ammonia methods are put into effect and are successful
 Full compliance with general water quality standards
6007ENG – Industry Affiliates Program, Semester 1, 2015
5. Current Situation:
This chapter is about the current wastewater situation in Redland Bay. It gives an in-depth
look at the treatment processes going to be used at the new Point Lookout Wastewater
Treatment plants as well the ammonia levels in the wastewater in Redland Bay during both
tourism and non-tourism periods.
5.1 Current Wastewater System:
Redland Water provides water and wastewater treatment services to the whole area governed
by Redland City Council, which covers an area of approximately 537 km2 and has a
population of around 147, 500 people. Redland Water provides water mostly from SEQWater
and delivers it to Redland City residents through four water supply schemes:
 Redland City and Southern Moreton Islands Supply Scheme
 Dunwich Supply Scheme
 Amity Point Supply Scheme
 Point Lookout Supply Scheme
Redland Water does this while ensuring that the water meets the Australian Drinking Water
Guidelines (ADWG) and manages the drinking water quality through an approved Drinking
Water Quality Management Plan (DWQMP).
Redland Water has to collects and treat the wastewater from the Redland City Area, which
includes several catchments:
 Tattadarrapin Creek Catchment
 Hilliards Creek Catchment
 Cleveland and Thornlands Catchment
 Eprapah Creek Catchment
 South Eastern Creeks Catchment
 Southern Creeks Catchment
 Upper Tingalpa Creek Catchment
 Lower Tinglapa Creek Catchment
 Coochiemudlo and Souther Moreton Bay Island Catchment
 North Stradbroke Island
The Point Lookout Wastewater Treatment Plant is located in the North Stradbroke Island
catchment and is one of two wastewater treatment plants in the catchment (Dunwich
wastewater treatment plant).
6007ENG – Industry Affiliates Program, Semester 1, 2015
North Stradbroke Island Catchment
Area 27,190 hectares
Current Population 5,932
Expected Population Growth (by 2031) 44%
Expected Future Population (2031) 8,548
Table 5: North Stradbroke Island Catchment Facts (RCC n.d.)
The North Stradbroke Island catchment is dominated by conservation areas (with over 50%
being national parks), with several large mining tenements and small areas of residential area
around Amity Point, Dunwich and Point Lookout.
Figure 5: Map of existing land use on North Stradbroke Island (RCC n.d.)
The wastewater in the catchment is treated at the Dunwich and Point Lookout Treatment
Plants, with the residential area in Amity Point and approximately half the urban areas in
Dunwich and Amity Point Lookout are unsewered, with effluent treated by septic/on-site
wastewater treatment systems (RCC n.d.).
Within the Redlands region as a whole, there exists a number of environmentally sensitive
receiving waters, including waterways of High Ecological Value (HEV) and wetlands of state
and regional significance. In the North Stradbroke Island catchment, the Environmentally
Sensitive Receiving Waters are the Eastern and Southern Moreton Bay areas, Brown Lake,
18 Mile Swamps and Myora Springs. With the Little Canalpin Creek waterway also being a
6007ENG – Industry Affiliates Program, Semester 1, 2015
habitat for the endangered Oxleyan pygmy peach (RCC n.d.). Due to all of these areas
located in and around the North Stradbroke Island, mainitaining wastewater (both influent
and effluent) quality is of paramount importance.
Currently, the Wastewater Treatment Plant effluent flows to groundwater are similar to the
effluent flows for the septic systems, with the proportion of the pollutant loads from
Wastewater Treatment Plants being significantly less than the septic systems however. Due to
expected future population pressures, it is seen as likely that effluent discharges from
Wastewater Treatment Plants will dramatically increase to constitute around 80% of the total
flow and 40-50% of total effluent flows (RCC n.d.).
Tourism in the Redland City region is a major and growing industry in recent years, with it
contributing around $50 million to the regional economy and is estimated to support over 750
jobs (RCC 2009).
5.2. Current Wastewater Treatment Regimen:
As mentioned earlier in the report, the wastewater treatment plan at Point Lookout is
currently being upgraded, with it being scheduled to be completed by early 2017, in the
location of the original plant.
Figure 6: Point Lookout wastewater plant location (RCC 2015)
This upgrade is due to the original plant being in operation for over 30 years, with this
upgrade taking advantage of current, state of the art technology, with specialized odour
control being implemented to minimize odour nuisance for the nearby residents (RCC 2015).
This upgraded plant will have the capacity for the sewerage network to be expanded to
include and handle the expected population growth of Point Lookout, with it also being able
to respond to the seasonal fluctuations in the area’s water consumption, with the capacity to
process around 1600 kL of wastewater per day, compared to a demand on currently 700 kL of
water per day during peak tourism periods (RCC 2015).
6007ENG – Industry Affiliates Program, Semester 1, 2015
The upgraded Point Lookout Wastewater Treatment Plant will use Membrane Bioreactor
(MBR) technology and has the following processes to ensure that the wastewater treated is up
to acceptable standards: Screening, Biological Nutrient Removal (Nitrification/Denitrification
and Biological and Chemical Phosphorus Removal), membrane treatment and disinfection
(RCC 2015).
Figure 7: Schematic of an external (sidestream) membrane bioreactor (‘Membrane Bioreactor’ n.d.)
A benefit of using MBR technology is that secondary clarifiers and tertiary filtration
processes are eliminated, which reduces the plant footprint, as well as having higher effluent
quality and loading rate capability (Spuhler & Stauffer 2011).
The first step in wastewater treatment is always to remove larger non-biodegradable from the
wastewater, such as paper, plastics, feminine hygiene products, needles, condoms, etc. This is
due to the fact that these objects cannot be bio-remediated and to protect the downstream
plant and equipment from and damage and wear that these objects could potentially cause.
Due to the use of MBR technology, the Point Lookout Wastewater Treatment Plant would
use fine screens; typically have openings of 3 to 10mm. The vast majority of plants would
have a secondary screening system in place, as the screens need to be cleaned semi-regularly,
with the wastewater treatment plant running consistently, 24 hours a day, 7 days a week.
After the screening process, the next step in the Point Lookout Wastewater Treatment Plant is
Biological Nutrient Removal. Generally the Biological Nutrient Removal is a two stage
process, with the wastewater being passed through a bioreactor and then a clarifier. However,
the BNR process that is being used at the Point Lookout Wastewater Treatment Plant does
not use a clarifier, instead just using a membrane filter instead. The main reason this process
is used is to remove both nitrogen and phosphorus from wastewater, to prevent the
environmental issues that these compounds can cause in the environment, such as
eutrophication. As the effluent is pumped into the bioreactor, it is disturbed to create aeration
as it flows through the bioreactor, which is made up of different zones: anaerobic, anoxia and
oxygen-rich zones.
6007ENG – Industry Affiliates Program, Semester 1, 2015
Figure 8: Generic BNR Process [0310]
Note: The Point Lookout Wastewater Treatment Plant does not have a clarifier after the oxygen-rich
zone.
The anaerobic zone is where the water contains low amounts of oxygen and is where the
nitrification process occurs, the anoxic zone is where the water is even more oxygen depleted
(> 0.5 mg/L) and where denitrification occurs. Finally, the oxygen-rich zone is where
phosphorus removal occurs.
In removing nitrogen from the wastewater (nitrification), chemical reactions brought about by
certain species of authtrophoic microorganisms occur, which facilitate this removal.
Autotrophic microorganisms are organisms that use inorganic materials as a source of
nutrients and photosynthesis or chemosynthesis as a source of energy (Water Environment
Federation 2007).
The first step in the nitrification process is oxidizing ammonia-nitrogen to nitrite-nitrogen
via the Nitrosomonas bacteria, before this nitrite-nitrogen is then oxidized to nitrate-nitrogen
by the Nitrobacter bacteria (Water Environment Federation 2007).
Nitrosomona reaction: 2NH4
+
-N + 3O2  2NO2
-
2H2O + 4H+
Nitrobacter reaction: 2NO2
-
+ O2  2NO3
-
-N
Total reaction: NH4
+
-N + 2O2  NO3
-
-N + 2H+
+ H2O (Water Environment Federation 2007)
Effective nitrification depending on the bioreactor having sufficient oxygen and alkalinity (to
maintaing suitable pH), as the Nitrosomonas and Nitrobacter bacteria require around 4.74mg
6007ENG – Industry Affiliates Program, Semester 1, 2015
of oxygen and 7.14mg of alkalinity (as calcium carbonate) for each mg of nitrate-nitrogen
formed and yields around 0.06 to 0.20mg of VSS (Volatiel Suspended Solids) for each mg of
nitrate-nitrogen formed (Water Environment Federation 2007).
Figure 9: Key Factors that affect nitrification (Water Environment Federation 2007)
Nitrification is typically a complete reaction, with the result being predominately nitrate, with
this nitrate then being removed from the water with the denitrification process.
The denitrification process is where bacteria reduces the nitrate, produced by the nitirifcation
process, to nitrogen gas, which is then released into the atmosphere as it is not water-soluble.
Denitrication is done by heterotrophic microorganisms, organisms that use organic materials
as a source of nutrients and metabolic synthesis as a source of energy (Water Environment
Federation 2007). A wide variety of heterotrophic bacteria can denitrify wastewater, with
these denitrifiers being able to function in both oxic and anoxic environments, preferring to
use molecular oxygen, but can live in environments containing less than 0.3 to 0.5 mg/L of
dissolved oxygen, as they will gain oxygen from nitrate-nitrogen molecules to synthesize
carbon compounds (eg. BOD), with the byproduct of this reaction being nitrogen gas (Water
Environment Federation 2007).
Denitrification reaction: NO3
-
-N + carbon source + facultative heterotrophic bacteria
= N2 + CO2 +H20 + OH-
+ new bacterial cells (Water
Environment Federation 2007)
The final step in the BNR process is the removal of phosphorus, which can be removed via
either chemical or biological means, but the Membrame Bioreactor uses a combination of
both to ensure adequate removal. In the case of the Point Lookout Treatment Plant, the
biological removal process is undertaken first, as it removes the vast majority of the
phosphorus present, followed by the chemical removal process to remove the remaining
phosphorus from the water.
6007ENG – Industry Affiliates Program, Semester 1, 2015
Removal of phosphorus biologically is where the phosphorus present in wastewater is
incorporated into the cell biomass of micoorganisms in the water, which are these
subsequently removed via sludge wasting (Lenntech n.d.). These mircoorganisms are
generally known a Phosphorus Accumulating Organisms and are likely known to comprise a
variety of bacterial subpopulations including Acinetobacter, Phodocyclus and other
morphologically identifies coccus-shaped bacteria with a diameter of around 1.2 um (MPCA
2002), with these mircoorganisms being encouraged to grow in the anaerobic zone of the
BNR process, as the configuration of the reactor giving PAOs with a competitive advantage
over other bacteria (Lenntech n.d.).
The primary factor to obtain biological phosphorus removal an activated sludge system is the
recirculation of sludge through an anaerobic and aerobic zone (as Figure – shows). In the
anaerobic zone, P-removing bacteria take up lower fatty acids, main acetate (HAc), into the
cell and store this as polyhydroxy-alkanoates (PHA, for this instance being PHB
(polyhydroxybutyrate)) (Heijen et al 1994).
Uptake of acetic acetic and conversion to PHB: CH2O + (1/2 + α1)ATP + 1/4NADH
 CH1.5 O0.5 + 1/2H20
The energy for this transport and storage reaction to occur is thought to be supplied by the
hydrolysis of the intracellular polyphosphate (polyP) to phosphate, which is released from the
cell into the water (Heijen et al 1994)
After this, in the aerobic zone, PHB is used to generate energy for growth and for polyp
synthesis, which results in the intake of phosphorus. The concentrations of the phosphates
and PHBs in the water decreases dramatically in the aerobic zone due to this process (as seen
in Figure -). The uptake and storage of acetate and the degradation of polyP are inversely
related to each other due to metabolic restraints, with the ration between phosphate release
and acetate uptake usually being consistent, with ATP being produced from this degradation
of polyP (Heijen et al 1994).
Production of ATP from degradation of polyp: HPO3 + H20  α2ATP + H3PO4
Due to the consumption of lower fatty acids in the anaerobic zone, the polyP organisms
accumulate in the sludge, allowing phosphorus to be removed by the sludge when it is
collected (Heijen et al 1994).
6007ENG – Industry Affiliates Program, Semester 1, 2015
Figure 10: changes in concentration during the biological phosphorus removal process (Heijen et al 1994)
With the capacity for these mircoorganisms to absorb phosphorus depending on the type of
ability to store approximately 1.5 to 2.0% phosphorus and Enchanced biological phosphorus
removal having the ability to store phosphorus from 5 to 30% (both on a dry weight basis)
(MPCA 2002).
Chemical removal of phosphorus from wastewater is achieved by the addition of chemicals to
wastewater, with Alum (Alumninium Sulphate) being considered the best precipitant,
followed by iron (III), iron (II) and calcium. This achieves phosphorus removal when added
to wastewater by precipitating the phosphorus in the water for easy removal (Lester et al
1988). When Alum is added to wastewater, the following reaction occurs:
AL2(SO4)3-12H2O + 2PO4
3-
 2AlPO4 + 3SO4
2-
+ 14H2O (Lester et al 1988)
The dosage of alum needed depends upon the concentration of the soluble phosphate and
colloidal particles present, first reacting with the phosphate and then only destabilizing the
organic colloidal material after most of the phosphate is precipitated (Nmegbu & Spiff 2014).
It is found for alum, the optimum pH range is 5 to 7, as the solubility of the precipitates
depends vary with pH (MPCA 2002). As well as this, there are many other factors that cann
influence phosphorus removal efficiency, such as Total organic carbon, flow rate, hydraulic
loading, frequency of dose adjustment, etc (Lester et al 1988).
As stated previous, the required chemical dose is related to the liquid phosphorus
concentration. For target concentrations above 2 mg/L (appropriate for chemical addition to a
primary clarifier), a dose of 1.0 mole of aluminum per mole of phosphorus is usually found to
be sufficient (MPCA 2002). As to be expected, for lower concentrations of phosphorus (such
as 0.3 to 1.0 mg/L), the dose necessary for removal can be in the range of 1.2 to 4.0 moles of
aluminum (MPCA 2002).
The final step in the Point Lookout Wastewater Treatment Plant would usually be membrane
filtration. Membranes have been used in water and wastewater applications since the 1960’s,
but were deemed to be too expensive for widespread use, however, due to issues such as
more stringent treatment regulations, the need for higher quality processes become a priority
(WWI, n.d.).
Membrane filtration is one of two categories of membrane processes used in wastewater
treatment (the other category included Reverse Osmosis and Nanofiltration). Membrane
Filtration is where the wastewater is forced through a micro-porous separating later,
6007ENG – Industry Affiliates Program, Semester 1, 2015
providing a barrier to the finest particles present in the wastewater, but allowing dissolved
components to pass through (WWI, n.d.).
There are two types of membrane filtration technology, ultrafiltration (UF) and
microfiltration (MF), with ultrafiltration having pores of 0.01 to 0.02 um and microfiltration
having a pore size of 0.04 to 0.10 um (WWI, n.d.). The separation spectrum illustrated in
Figure – shows the particle sizes that different filtration technologies are designed to address.
Figure 11: Membrane Filtration spectrum for Water and Wastewater Treatment (WWI, n.d.)
Microfiltration is used to remove common particles found in water, which includes bacteria
and other microbial organisms, with Ultrafiltration being able to do this as well as removing
viruses from the wastewater, providing a physical disinfection barrier.
While the BNR and Membrane filtration process would most likely treat the wastewater to an
acceptable standard for environmental release, the Point Lookout Wastewater Treatment
Plant will also have the ability to chlorinate the wastewater if it doesn’t meet the required
standards.
Chlorine is used to disinfect wastewater in either its gaseous (Cl2) or as hypochlorite salts,
with the chlorine (no matter what form) reacting with water to produce hypochlorous acid
(HOCl) and hydrochloric acid (HCl), with the HOCl then rapidly dissociates to form the
hypochlorite ion:
When Chlorine is added to water: Cl2 + H2O  HOCl + HCl
HOCl dissociation: HOCl   OCl- + H+
6007ENG – Industry Affiliates Program, Semester 1, 2015
Chlorine causes disinfection as it is a strong oxidizing agent, with it killing pathogens via the
oxidation of organic molecules. Chlorine and its products when dissolved in water are
neutrally charged, making it possible to easily penetrate the negatively charged surface of
pathogens, oxidizing the cell walls, leading to cell lysis or inactivation of functional sites of
the cell surface. This ends up making the microorganisms non-functional, meaning that the
microorganisms affected wither die or find themselves no longer able to multiply.
After the wastewater has been treated with the mentioned processes, the now purified water
will be pumped into the existing environmentally-friendly disposal system, where the effluent
is slowly filtered into the sand of North Stradbroke Island to a depth of around 80m. The
upgraded treatment plant will end up eliminating the need for raw sewerage balance ponds,
ensuring that the effluent being released into the environment is of high quality than
previously.
6007ENG – Industry Affiliates Program, Semester 1, 2015
5.3. Current Raw Wastewater Statistics:
Redland Water has comprehensive records of the wastewater that it treats, with this
information including the amount of raw wastewater that the wastewater treatment plants
need to treat and the nutrient levels of this raw wastewater.
Due to the influx of tourists that the Redland City area needs to deal with during holidays
periods and the amount of environmental sensitive areas present, making sure that there is no
unexpected amounts of wastewater nutrients that may have an environmental and aesthetic
effect of the water bodies is of paramount importance. One of the areas of concern as of late
is the ammonia levels present in raw wastewater, as readings have been showing that the
ammonia levels during peak tourism periods are higher than is to be expected due to the
population increase during these times.
In the year ending December 2009, the Redland region received a total of 159,250 domestic
and 6,951 international visitors, with these visitors generally staying for approximately 3.9
nights in the various types of accommodation present in this region (RCC 2009).
Figure 12: Redland Visitor Numbers, 2002 – 2009 (Tourism Research Australia 2010)
The Australian public often has its holiday periods around the nation public holidays of New
Year’s Day, Australia, Good Friday, Easter Monday, Christmas and Boxing Day or the
school holidays, with holidays often being taken for more extended periods of time around
these dates.
The following two graphs visualize the large discrepancy between both the ammonia and
TKN (Total Kjedahl Nitrogen, which is the total concentration of organic nitrogen and
ammonia and is a required parameter for regulatory reporting at many wastewater treatment
plants) between the peak and non-peak tourism periods. While a discrepancy is expected due
to the population increase, it is higher than expected.
For the purpose of this report, the non-peak tourism period shown on the graphs was on the
24/08/2013 and the peak tourism period was on the 31/12/2013.
6007ENG – Industry Affiliates Program, Semester 1, 2015
Figure 13: Peak Vs. Non-Peak ammonia levels
Figure 14: Peak Vs. Non-Peak TKN Levels.]
One the reasons there is a large fluctuation between both the ammonia and TKN levels during
the day and night is often because both chemicals often have diurnal pattern in wastewater
levels, most likely due to the excretion habits of a human population, as often urination is one
6007ENG – Industry Affiliates Program, Semester 1, 2015
of the first things a resident of the area will do, with urine being one of the main sources of
ammonia released from the human body.
The following two graphs show how the levels of KDH and Ammonia in the raw wastewater
can change within a week during and after peak tourism times. While the total KDH levels
stay similar, the ammonia levels drop by an average of approximately 10 mg/L, which is a
significant drop in around a weeks’ time.
Figure 15: Total KDH, 31/12/2013 vs. 6/01/2014
Figure 16: Total Ammonia, 31/12/2013 vs. 6/01/2014
6007ENG – Industry Affiliates Program, Semester 1, 2015
The reasons why this discrepancy occurs is currently under consideration, with the amount of
tourists the visit and what this influx of tourism entails is being seen as the main culprit, with
two of the main theories being mentioned and explored in the next section.
6007ENG – Industry Affiliates Program, Semester 1, 2015
6. Potential Causes:
6.1. Cleaning Products:
The release of wastewater, from residential or certain commercial (hotels and resorts)
properties is a major source of contamination of the hydrologic cycle, with there being
numerous solutions being available, with varying degrees of success, to reduce the impact of
wastewater on the environment, both as influent and effluent. However, unlike commercial
operations, individual domestic households are more or less immune from restrictions on the
disposal of household products into the sewage system, with these products including things
such as household cleaning products (Patterson 1998). Due to this, the cumulative effect that
this could have on the quality of the wastewater is often ignored.
As stated earlier, Ammonia is a widely used hazardous chemical with many application in
many different areas, such as agriculture, industrial and commercially. The most likely source
for exposure to elevated levels of ammonia for the general population domestically is from
the use of household cleaners containing ammonia or ammonium salts (ATSDR 2002).
Ammonium hydroxide is the primary active agent in a large number of domestic-,
commercial- and industrial-strength cleaning products used for the cleaning and disinfecting
of nonporous surface, with its presence in these products being quite well-spread (Bronstein
et al 2005, p. 534-544). It has been found that ammonia is often us liberally for domestic
cleaning, which is the main non-toiler source of nitrogen and ammonia around domestic
properties, as ammonia figures prominently in many domestic cleaners.
The concentration of ammonia that is contained by different cleaning products varies, with
general concentrations shown below in Table -.
Product Stated Ammonia
Content
Dissolved ammonia and
percent wt/vol
Measured
pH
Floor and tile cleaner, full
strength
Up to 5% ammonia
per MSDS
28,700 mg/l, 2.9% 11.67
Name brand glass
cleaner, ready-to use
Not stated on current
MSDS
950 mg/l, 0.095% 10.86
Store brand glass cleaner,
ready-to-use
Not stated on current
MSDS
530 mg/l, 0.053% 10.88
Table 6: Measurement of dissolved ammonia content in tested cleaning products (Bronstein et al 2005, p.
534-544)
North Stradbroke Island has a wide variety of accommodation options for tourists, ranging
from numerous Resorts, Holiday rentals and camping grounds. North Stradbroke Island has 9
resorts, a large number of holiday rental properties from 6 realtors and 6 main beachfront
camping grounds (Stradbroke Island, n.d.). During peak tourism periods, where North
6007ENG – Industry Affiliates Program, Semester 1, 2015
Stradbroke Island is full to capacity, a large amount of cleaning products would be used to
maintain the standard of cleanliness expected by tourists, with a large number of the cleaning
products used containing ammonia.
6.2. Alcohol Consumption:
Australia is one of the heaviest consumers of alcohol of the planet (disbarring the majority of
Eastern Europe), with it being recorded that the average Australian adult (15+) consumes
approximately 12.2 litres of pure alcohol per year (WHO 2011). With statistics showing that
86.2% of Australians aged 14 years or over have drunk alcohol at least one of more times in
their lives, with 37.3% of Australians aged 14 years of over consuming alcohol on a weekly
basis (Australian Drug Foundation 2016). The occurance of public holidays and holidays in
generally have also been noted as leading to an increase in intoxication, with a study funded
by VicHealth providing evidence that acute intoxication, injuried due to assault and traffic
accidents increase of public holidays and other major celebratory events (VicHealth 2012).
The consumption of alcohol can affect the human body in a myriad of ways, especially in the
brain. With it being studied that alcohol can have drastic effect on the hormonal (i.e.,
endocrine) system, having widespread consequences for virtually the entire human body
(Emanuele & Emanuele 1997). Alcohol consumption can affects body parts ranging from the
cerebral cortex, to the circulatory system and the digestive system.
The consumption of alcohol had been known to increase urinary nitrogen excretion, due to
both increasing the amount of urine released from the body, as well as affecting the release of
certain hormones in the human body. Alcohol can produce urine excretion in the human body
within 20 minutes of consumption and as a result of this urinary fluid loss, which can lead to
dehydration if excretion is excessive, the concentration of electrolytes in the blood increases
(Emanuele & Emanuele 1997). This is due to alcohol consumption affecting the pituitary
gland in the brain, inhibiting the secretion of Vasopressin (antidiuretic hormone (ADH)).
ADH’s main role in the human body is to regulate the body’s retention of water, with it being
released when the body is dehydrated and causes the kidneys to conserve water, therefore
causing the concentration of dissolved substances within urine and reducing urine volume
(Emanuele & Emanuele 1997).
However, when alcohol inhibits the release of ADH, segments of the kidney’s tubule system
become impermeable to water, therefore preventing water from being reabsorbed into the
body. When this occurs, the urine formed is dilute and the electrolyte concentration in the
blood simultaneously rises, with this usually being the trigger to activate secretion of ADH so
the fluid balance is restored, however the rising level of blood alcohol prevents this secretion
from occurring (Emanuele & Emanuele 1997).
Related to this is the chemical Urea (CO(NH2)2) is the main nitrogen-containing substance in
the urine of mammal and the cycling and excretion of urea by the kidneys is a vital part of
mammalian metabolism. This is vital as urea plays a role in the countercurrent exchange
exchange system of the nephrons, which allows for re-adsorption of water and critical ions
from the excreted urine due to the actions of the urea transporter 2 (what allows the
transportation of urea across the apical membrane into the luminal space of cells in the thin
descending loop of Henle of the kidneys (Fenton & Knepper 2007)), which allows some of
6007ENG – Industry Affiliates Program, Semester 1, 2015
this reabsorbed urea to flow into the excreted urine. This mechanism, which is controlled by
ADH is what allows the body to release urine with a higher level of dissolved substance.
Some studies have shown that an excessive amount of alcohol consumption can lead to to an
increase in the urea content in urine, for example, a study undertaken by Reinus et al. (1989)
was undertaken where eight alcoholic patients were continuously fed by a nasogastric tube.
When the amount of ethanol was increased to 40 to 60% or the total daily calories, urinary
urea nitrogen release increased. As well as this, rat models (such as below) also show
changes in whole-body protein metabolism.
Control Ethanol % change P
Excretion
Total Nitrogen (mg/d) 137 ± 11 169 ± 12 + 23 < 0.05
Uric acid (umol/d) 5.3 ± 0.9 12.1 ± 1.4 + 128 < 0.01
Urea (mmol/d) 2.1 ± 0.2 3.4 ± 0.2 + 62 < 0.005
Creatinine (umol/d) 50 ± 3 46 ± 4 - 8 NS
Ethanol (umol/d) 106 ± 23 1320 ± 100 + 92 < 0.001
Alanine (umol/d) 9 ± 1 13 ± 3 + 44 < 0.025
Table 7: Urinary Excretion in the Chronically Treated Alcohol-Fed Rat (Preedy & Watson 2003)
Note: Data is from chronic ethanol-feeding studies in which young rats were fed a nutritionally complete liquid
diet containing either glucose (controls) or ethanol as 35% of total calories. Urine was collected after 6 weeks’
treatment.
As the above table shows, these changes include issues such as reduced rates of protein
accretion and increases in urinary nitrogen, urea and uric acid excretion. However, this
increased urea generation may arise as a consequence of a number of pathways in the body
being unregulated, such as flux of ammonia to hepatocytes, carbomyl-phosphate synthetase
or ornithine transcarbamoylase acitivites, amino acid (i.e., aspartate) availability and liver
blood flow (Preedy & Watson 2003).
The increase of urine production and urea content increase by the human body due to the
consumption of alcohol, in conjunction with the increase in population in the North
Stradbroke Island region during tourism periods and the fact that Australians are more likely
to consume larger amounts of alcohol during holidays, that alcohol consumption is being
considered as a potential reason for excessive increase in ammonia levels recorded by the
Point Lookout Wastewater Treatment Plant.
6.3: Excessive Wastewater Production
A point of contention that became noticeable during the analysis of the total ammonia and
TKN (Total Kjeldahl Nitrogen) levels in the water tested is that the difference in total
ammonia was more discernible than the difference in the TKN levels. This could potentially
show that the excessive amounts of ammonia that became of concern to Redland Water may
be a symptom of another problem.
As to be expected, during peak tourism periods, such as Christmas, far more people are
present at popular tourist destinations, such as North Stradbroke Island, and due to this, more
wastewater is being produced, which is to be completely expected. However, this excessive
6007ENG – Industry Affiliates Program, Semester 1, 2015
wastewater can lead to a change in the environment of the wastewater before it hits the Point
Lookout Wastewater Treatment Plant.
The majority of the nitrogen (urea and fecal matter) contained in raw sewage is converted
from organic-nitrogen to ammonia (both NH3 and NH4
+
) as it travels through sewer pipes,
this process being known as Ammonification (Weaver n.d.). One of the most common
reactions that ammonification causes is the oxidation of urea, which is one of the main source
of nitrogen in sewage, with 2 units of ammonia being produced when one unit of urea is
oxidized.
Oxidation of Urea by Urease: (NH2)2CO + H2O  CO2 + 2NH3 (Science Encyclopedia n.d.)
Ammonification is mostly and anaerobic process and since aquatic environment of sewage is
usually anaerobic, the majority of the influent nitrogen is ammonia by the time it reaches the
wastewater treatment plant (Weaver n.d.), as the overall mass of ammonium generated is
greater in anaerobic conditions (NCHRP Report 565 2006).
Due to this, the amount of ammonia produced due to this may explain the noticeable
discrepancy between the total TKN and total ammonia levels, as the more wastewater
produced during these periods would increase the amount of ammonification occurring in the
wastewater before it reached the Treatment Plant.
6007ENG – Industry Affiliates Program, Semester 1, 2015
7. Options Assessment:
Now that the potential reasons have been identified and discussed, this section of the report
begins to outline the best option for each potential reason and then begin to analyze each
option in how they will satisfy both the purpose and the drivers of this report.
The options and the stages to them are more focused on changing the behaviors on several of
the groups potentially affected (tourists, cleaning companies and real estate
companies/hotel/tourist area owners).
7.1 Options
7.1.1. Change of Cleaning Products
Stage 1:
Ammonia is a main component in a large majority of domestic cleaning products; the first
step would be to determine which products have the highest levels of ammonia that can be
replaced
Stage 2:
From this, determine if there are any alternatives for any cleaning products that contain
ammonia and see if it is feasible to replace the original products with the alternatives (e.g:
financial, environmentally).
Stage 3:
Supply cleaning companies with a list of products that are to be discontinued from use, but
also mention alternatives to each banned products. Give the companies affected a timeline in
which this switch to alternative cleaning products is too occur, making the transition easier
for the cleaning companies.
7.1.2. Alcohol Consumption Reduction:
Stage 1:
Research and determine the typical diet (food, drink, alcohol) of a tourist to North Stradbroke
Island.
Stage 2:
Create a list of products that are to be limited during tourist periods, contact relevant
businesses to make them aware of this limitation
Stage 3:
Attempt to educate tourists of the limitations in place before tourist seasons start, giving them
time to be aware of the changes that have occurred.
Stage 4:
Ensure that the standards are being upheld across North Stradbroke Island.
6007ENG – Industry Affiliates Program, Semester 1, 2015
7.1.3. Wastewater Reduction
Stage 1:
Determine which appliances/fixtures that use the most water (most likely will be toilets and
kitchen sinks) and come up with a list of alternative water-saving appliances/fixtures that can
replace them.
Stage 2:
Come up with a scheme to ensure that real estate companies/hotels/camping site owners are
encouraged to replace their existing appliances/fixtures with the water-saving ones, most
likely a financial subside scheme.
Stage 3:
Determine and acceptable timeline in which these changes need to be in place by, with their
being penalties in place if the replacements do not occur on time (e.g: financial penalties).
7.1.4. Maintain the Status Quo
No changes to the behaviors or technology used on North Stradbroke Island
7.2 Capacity to Satisfy Drivers and Purpose
The option determined should try to meet all the project drivers, listed in the table below.
Project Driver Fulfillment of Driver
Dealing with the excessive ammonia The proposed option will reduce the
excessive ammonia levels
Process in place that will work while the
population of North Stradbroke Island
increase
The proposed option will continue to work as
the population increases.
Prevent negative environmental effects The proposed option will majorly lessen the
chance of negative environmental effects
Does not cause negative economic or social
effects
The proposed option will not drastically
impact other aspects of North Stradbroke
Island
Does not dramatically affect any of the
stakeholders.
The proposed option does not dramatically
negatively affect a single stakeholder/s at the
expense of the other.
Table 8: Project Drivers
6007ENG – Industry Affiliates Program, Semester 1, 2015
7.5 Risk Assessment:
For this report, all the risk assessment that was undertaken followed the 2007 Redland City
Council Risk Assessment Handbook (Redland Shire Council 2007), with this handbook
taking its principles from the Australian Standard AS/NZS 4360. This risk assessment will
identify the risk that Redland City Council should be aware of with the implementation of
each potential option.
Redland City Council has several Risk Categories in place for risk assessment:
 People
 Businesses processes and services
 Economic and financial
 Environmental natural hazards
 Assets and property
 Security
 Technology date and knowledge
 Commercial/legal liability
 Socio-political
The complete risk assessment for each option are included in Appendix -, with the risk
profiles being shown in Figure – below.
Figure 17: Risk Assessment Totals
As can be seen above, the Risk Assessment profile for Option 2 (Change the consumption
habits of tourists) incur a far higher risk that Option 1 (Change of Cleaning Products) and
Option 3 (Wastewater Reduction). This is due to the fact that Option 2 is reliant on the
tourists visiting North Stradbroke Island to be aware and follow the restrictions that would be
in place, which leaves far more room for the standards to be breached, either by accident of
6007ENG – Industry Affiliates Program, Semester 1, 2015
intentionally. With this being the main reason why Option 2’s risk assessment profile is far
higher.
The slight difference between Option 1 and Option 3 is due to the cost differential to put
these two options into place, with Option 3 being far financially intensive to put into place
that Option 1, even if it may seem to be the better option. Option 4 (Maintain the status quo)
is not represented as this option is seen as more or less unacceptable. While Option 2 should
not be strongly considered due to the risks mentioned earlier, both Option 1 and Option 3 are
acceptable based on risk.
6007ENG – Industry Affiliates Program, Semester 1, 2015
7.6. SWOT Analysis
As could be expected, each of the potential options that are available have their own
individual Strengths and Weaknesses inherent to them.
One of the ways to determine these is through the use of SWOT analysis (Strengths,
Weaknesses, Opportunities and Threats), which allows these four elements to be evaluated
side by side.
Option 1: Change of Cleaning Products
Helpful Harmful
Internal Origin Strengths Weaknesses
 Companies will be
under guidelines to
follow standards
 While be given time to
transition
 Should not be too
expensive to continue
to follow guidelines
after a settling period
 Enable companies to be
more environmental
friendly
 Potential significant financial
outlay
 Companies may have deals in
place with certain cleaning
product manufacturers
 Places pressure on
council/government to enforce
guidelines
 May affect the profits of
cleaning/real estate companies
 Change in products may not be
enough vs growing population
External Origin Opportunities Threats
 Easy transition to more
environmentally safe
cleaning products
 Can be in a company’s
best interest to be
environmentally
friendly
 Enables tourists to
continue their way of
life during holidays
 Alternate products may not work
as well
 Might not be able to maintain
cleaning standards
 Companies may be hesitant to
enact change
 Companies may just enact
changes to meet the bare
minimum
 Could make it household
cleaning more intensive, raising
prices
 Cost could be passed onto
tourists
Table 9: SWOT Analysis, Option 1
6007ENG – Industry Affiliates Program, Semester 1, 2015
Option 2: Change in Tourists consumption habits
Helpful Harmful
Internal Origin Strengths Weaknesses
 Council shows
commitment to do what
is necessary
 Most likely the
cheapest option (in
total)
 Difficult to enforce
 Relies on tourists to follow
guidelines
 Difficulty in holding
responsibility of breaches
 Can be rather restrictive
 Affects the whole island (food
that can be sold, etc.)
 Affects one group of
stakeholders (tourists) negatively
dramatically
 Requires tourists to be aware of
option
External Origin Opportunities Threats
 Potential to educate
people of the effects of
their habits

 Accidently breach of guidelines
by tourists
 Purposeful breach of guidelines
by tourists
 Potential loss of tourist numbers
 Potential loss of tourist revenue
 Potential loss of long-term
economy
Table 10: SWOT Analysis, Option 2
6007ENG – Industry Affiliates Program, Semester 1, 2015
Option 3: Wastewater Reduction
Helpful Harmful
Internal Origin Strengths Weaknesses
 Long-term solution
 Doesn’t need continual
checking up on
 Continual improvement
 Knowledge of option
isn’t necessary for
tourists
 Significant financial outlay for
real estate’s companies/property
owners.
 Need for potential replacement
of more effective
appliances/fixtures
 Could cut into profit margins
 May not seem worth it to
companies
 Need for council/government to
enforce standards
External
Origin
Opportunities Threats
 Long-term savings in
household costs
 Could be a selling point
for tourists
 Chance of subsides for
water-saving
appliances/fixtures
 Damage of appliances/fixtures,
need of fixing/replacing
 Efficiency of appliances/fixtures
may not be what is expected
 Cost-benefits analysis may not
be optimal for companies
Table 11: SWOT Analysis, Option 3
6007ENG – Industry Affiliates Program, Semester 1, 2015
7.7 Multi-Criteria Analysis
Another technique used in determining which option is the best for the problem at hand, is
the Multi-Criteria analysis, where each option is assessed against a list of criteria that was
determined to be important. With the help of a member of the RCC and the previous research
done in this project, the criteria important to this project was determined. The table below
(Criteria Ranking and Weighting), ranks each of criteria categories to determine importance
and then assigns a weighting to each category (and the subcategories of each) to determine
the importance of each.
However, it should be noted that the use of this technique is not definitive and should not
taken as definitive, but serves as a way to gain an insight into the opinions of the stakeholders
involved in this process.
Criteria Rank Weight
Economic Costing 3 30
Environmental Impacts 2 40
Difficulty to maintain option 5 20
Effect on Stakeholders 4 25
Financial Costing 1 50
Table 12: Criteria Ranking and Weighting
In each criteria category, there are several sub-catagories, with each having different ratings
and scores. The compare each option against each other, a MCA assessment was used for the
way it makes it easy to visualize each option.
Figure 18: Ammonia Reduction Multi-Criteria Analysis
6007ENG – Industry Affiliates Program, Semester 1, 2015
8. Complete Analysis.
In this section, an analysis of each option will be undertaken, using the data gathered in the
previous options assessment stage and listed, in ascending order, to the preferred option.
Option 4: Maintaining Status Quo
While this option may seem to perform average in the different types of assessment done, this
option is seen as the most unviable of the four, as it does nothing to try to reduce the levels of
ammonia in the raw wastewater, which will mostly likely increase dramatically as the
population of North Stradbroke Island and South-East Queensland increases in the next
several decades.
Option 3: Changing of Tourist Consumption Habits
The potential economic impacts that this option could have on North Stradbroke Island is
what makes this one of the most unattractive options being considered. In each type of
analysis done, this option is what ends up being the highest in terms of risk, oftenly quite
dramatically, often to do with the difficulty of the option to maintain and enforce, as well as
the negative effects this would most likely have of tourist behaviours and numbers on North
Stradbroke Island.
Option 2: Wastewater Reduction
This option is seen as the most expensive, mostly due to initial financial outlay real estates
companies and hotels/motels would have to stomach to replace their current
fixtures/appliance with more water-saving ones, as well as the probable need to replace
further if this option was to be continued over the years, leading to further financial costs,
which may not be seen as sustainable.
Option 1: Changing of Cleaning Products
While this option is not as dramatic as the previous two, it is seen as the easiest to introduce
and the cheapest in the long run. Placing the onus of the option on cleaning companies means
that there will be less change for standards to be exceeded or breached. The cost of replacing
current cleaning products with more suitable ones is not that high and this option allows it to
be modified as more suitable products may be found as this option is maintained.
6007ENG – Industry Affiliates Program, Semester 1, 2015
9. Recommended Option
The recommended option was determined to be Changing of Cleaning Products.
9.1. Preliminary Design :
The basis of this option is that the cleaning companies present and in operation on North
Stradbroke Island are given a timeline to transition to the use of more environmentally-safe
products that do not contain excessive ammonia.
As mentioned earlier, the amount of ammonia present in cleaning products varies, the
following table gives a rough idea of the ammonia that can be present.
Product Stated Ammonia
Content
Dissolved ammonia and
percent wt/vol
Measured
pH
Floor and tile cleaner, full
strength
Up to 5% ammonia
per MSDS
28,700 mg/l, 2.9% 11.67
Name brand glass
cleaner, ready-to use
Not stated on current
MSDS
950 mg/l, 0.095% 10.86
Store brand glass cleaner,
ready-to-use
Not stated on current
MSDS
530 mg/l, 0.053% 10.88
Table 13: Measurement of dissolved ammonia content in tested cleaning products (Bronstein et al 2005, p.
534-544)
9.2. Stages of Option Implementation
Stage 1:
With ammonia being a main component in a large number of the domestic cleaning products
in use by cleaning companies, the first step in implementing this option would be to
determine what cleaning products are currently being used on North Stradbroke Island, which
would require contacting each company individually and obtaining a cleaning product list.
This stage would also, from a planning perspective, be where the timeline for when the
complete transition to this option would occur. In the cause of trying to make the transition to
more sustainable cleaning products as painless as possible, a timeline of at least several
months would be given. This would give plenty of time for communication between cleaning
companies and Redland City Council, in which any apparent issues could be discussed and
(hopefully) solved peacefully.
Stage 2:
6007ENG – Industry Affiliates Program, Semester 1, 2015
From this, determine if there are any alternatives for any cleaning products that contain
ammonia and see if it is feasible to replace the original products with the alternatives (e.g:
financial, environmentally).
In Appendix -, there is a list of popular cleaning products, with their main ingredients and
their ammonia content. While not a large amount contain ammonia, the ones that do contain
them in significant concentrations and it has been determined that with this option being
recommended, that the products recommended to cleaning companies should strive to be
sustainable and biodegradable. This is due to that fact that the cleaning products in use could
be having other, unknown, effects on the environments and that this slight extra step should
be taken for peace of mind.
Stage 3:
Supply cleaning companies with a list of products that are to be discontinued from use, but
also mention alternatives to each banned products. Give the companies affected a timeline in
which this switch to alternative cleaning products is too occur, making the transition easier
for the cleaning companies.
After the recommended products have been decided on, this list is to be provided to cleaning
companies, with each of them being able to choose acceptable products at their own
discretion. A list of popular cleaning products that do not contain ammonia as their main
ingredient is shown in Appendix 3, with this being the foundation of the list of products
deemed acceptable by Redland Water, with this list being able to be added too and updated as
further research is done.
6007ENG – Industry Affiliates Program, Semester 1, 2015
9.3 Risk Assessment
A risk assessment of the recommended option is also included, where any significant risks to
do with the option are identified. As well as this, a risk analysis process was used to assess
each of the risks that have been identified, where a rating of the risk is calculated by
determining the likelihood of this risk occurring and the severity of the consequences that
would occur if this risk was to become reality.
This risk assessment is for the preliminary design of the recommended option and a more
detailed risk should be carried out when the option is being implemented.
Option 1: People
Risk Consequence(s) Likelihood
Rating
Consequence Risk
Rating
Risk
Rating
Failure to report breaches
of the proposed option
Council/Government action 2 3 M-12
Doesn’t dramatically
affect tourists activities
Loss of economic growth
from tourism, current and
future
1 2 L-4
Doesn’t dramatically
affect tourists
consumption habits
Loss of economic growth
from tourism, current and
future
1 3 L-6
Failure to define
responsibilities between
the public, businesses,
other stakeholders
Council/Government action 2 3 M-12
Option 1: Economic and Financial
Risk Consequence(s) Likelihood
Rating
Consequence Risk
Rating
Risk
Rating
Impacts spending habits of
tourists
Loss of economic growth
from tourism, current and
future
1 2 L-4
Impacts number of tourists
to NSI
Loss of economic growth
from tourism, current and
future
1 2 L-4
Impacts viability of NSI as
tourist destination
Loss of economic growth
from tourism, current and
future
1 2 L-4
Financial outlay of option
for businesses, council,
other stakeholders
Loss of business profits,
potential shutting down of
businesses.
3 3 M-18
Continual financial impact
of option on affected
Loss of NSI economy,
potential shutting down of
2 2 L-8
6007ENG – Industry Affiliates Program, Semester 1, 2015
businesses businesses, loss of jobs
Option 1: Environment
Risk Consequence(s) Likelihood
Rating
Consequence Risk
Rating
Risk
Rating
Potential for option to not
be followed stringently
Environment of NSI is
negatively affected
3 3 M-18
Environment effects if
option is breached
Environment of NSI is
negatively affected
2 3 M-12
Option 1: Security of Option
Risk Consequence(s) Likelihood
Rating
Consequence Risk
Rating
Risk
Rating
Holding breach of option
to account
Council/Government Action 2 3 M-12
Option 1: Technology, data and knowledge
Risk Consequence(s) Likelihood
Rating
Consequence Risk
Rating
Risk
Rating
Lack of understanding of
option by tourists,
businesses, other
stakeholders
Council/Government action 1 2 L-4
Purposeful neglect of
following the option
Council/Government action 1 3 L-6
Failure of knowledge of
the option
Council/Government action 1 3 L-6
Option 1: Commercial/legal liability
Risk Consequence(s) Likelihood
Rating
Consequence Risk
Rating
Risk
Rating
Non-compliance with
regulatory requirements
Council/Government Action 2 3 M-12
Option 1: Socio-political
Risk Consequence(s) Likelihood
Rating
Consequence Risk
Rating
Risk
Rating
Potential for
council/government to need
to enforce standards
recommended
Council/Government Action 2 2 L-8
Table 14: Option 1 Risk Analysis Table
6007ENG – Industry Affiliates Program, Semester 1, 2015
8. Conclusions:
This report has assessed the options available to Redland Water to reduce the ammonia levels
in raw wastewater during peak tourism periods. However, many of these potential options
have been determined to be unacceptable, due to reasons ranging from expensive to
implement to difficulty to enforce and maintain.
In the end, this project found that the most feasible and realistic option in reduces the excess
ammonia levels is to enact a change in the cleaning products currently being used to clean
tourist rental homes, hotels and other accommodation types. It was determined to be the
option with the easiest ability and cheapest to implement and maintain.
6007ENG – Industry Affiliates Program, Semester 1, 2015
9. Recommendations:
It is recommended that to implement the selected option:
 Redland City Council to develop a detailed report on this option.
 Council alert cleaning companies of their intention to phase out certain cleaning
products and supply these companies with a list of acceptable alternative products.
 Alert the cleaning companies of a timeline in which these changes are expected by.
 Redland City Council routinely inspects the cleaning companies and the waterways to
ensure that the option standards are being followed and if it is having the desired
effect.
6007ENG – Industry Affiliates Program, Semester 1, 2015
References:
‘Redland City’ n.d., Wikipedia. Wiki article, viewed April 26 2016,
https://en.wikipedia.org/wiki/Redland_City
Comeau, Y & Henze, M, 2008, ‘Wastewater Characterization’, Biological Wastewater
Treatment: Princip[les, Modelling and Design, IWA Publishing, London, Uk, ISBN: 978-
1843391883
Natural Resources Management and Environment Department, n.d., ‘Wastewater
characteristics and effluent quality parameters’, FAO Corporate Document Repository,
http://www.fao.org/docrep/T0551E/t0551e03.htm
Burton, F, Stensel, H, Tchobanoglous, G, 2002, ‘Wastewater Engineering, Treatment and
Reuse’, 4th
Ed., McGraw-Hill Science/Engineering/Math
2008 ‘Constituents in Wastewater’, University of Western Australia, 14 August, viewed 22
March 2016, < http://blogs.uwa.edu.au/fernandawastewater/2015/08/14/constituents-in-
wastewater/>
Charlton, M, Constable, M, Fern, McDonald K, et al. 2003, ‘An Ecological Risk Assessment
of Ammonia in the Aquatic Environment’, Human and Ecological Risk Assessment, Vol. 9,
No. 2, pp. 527-548
Ellis, T, 2004, ‘Chemistry of Wastewater’, Environmental and Ecological Chemistry, Vol. 2
Bronstein, R, Fedoruk, M & Kerger, B, 2005, ‘Ammonia exposure and hazard assessment for
selected household cleaning products uses’, Journal of Exposure Analysis and Environmental
Epidemiology, Vol. 15, pp. 534-544
Bronstein, R, Fedoruk, M & Kerger, B, 2005, ‘Ammonia exposure and hazard assessment for
selected household cleaning products uses’, Journal of Exposure Analysis and Environmental
Epidemiology, Vol. 15, pp. 534-544
Minnesota Department of Agriculture n.d., ‘Ecological Effects of Ammonia’, MDA, St. Paul,
viewed 22 March 2016, <
http://www.mda.state.mn.us/chemicals/spills/ammoniaspills/ecoeffects.aspx>
World Health Organisation 1996, ‘Ammonia in Drinking Water’, Guidelines for drinking-
water quality, 2nd
ed. Vol. 2. WHO, Geneva
Bell, C, Davis, N, Lawrence, I, Maher B, Wade, A & Zoppou, C, 1998 ‘Estimating the
Allowable Ammonia Concentrations in Wastewater Treatment Plant Discharge to Ensure
Protection of Aquatic Biota’, Environmental Technology, Vol. 19, No. 7, pp. 749 – 754
Ellis, T, 2004, ‘Chemistry of Wastewater’, Environmental and Ecological Chemistry, Vol. 2
United States Environmental Protection Agency 2015, ‘Preventing Eutrophication: Scientific
Support for Dual Nutrient Criteria’, EPA, viewed 22 March 2016, <
https://www.epa.gov/sites/production/files/documents/nandpfactsheet.pdf>
6007ENG – Industry Affiliates Program, Semester 1, 2015
International Programme on Chemical Safety, ‘Ammonia’, IPCS, Environmental Health
Criteria 54
Institut National de Recherche et de Securite de France , ‘Ammoniac et Solutions aqueuses’,
2007, INRS, viewed 23 March 2016, <
http://www.inrs.fr/publications/bdd/fichetox/fiche.html?refINRS=FICHETOX_16>
ATSDR (Agency for Toxic Substances and Disease Registry). DRAFT Toxicological Profile
for Ammonia. US Department of Health and Human Services, Public Health Service, 2002.
Patterson, R, 1998, ‘Household Chemical Impact on Effluent Re-use’ WaterTECH
Conference- Brisbane 2008
National Pollutant Inventory ‘Ammonia (total), NPI, Australian Government, Department of
the Environment, viewed 24 March 2016, < http://www.npi.gov.au/resource/ammonia-total
Blanc, P, Hartle, R, Hull, R, Reed, L, 1984, ‘HHE Report No. HETA-83-381-1411, Riverfron
Stadium, Cincinnati, Ohio’ The National Institute for Occupational Safety and Health.
Environmental Protection Agency: Environmental Criteria and Assessment Office,
‘Summary Review of Health Effects Associated with Ammonia, 1989, EPA.
Franson, M, et al, 1981, ‘Standard methods for the examination of water and wastewater.
Method 417: Nitrogen (ammonia)’, 15th ed. Wahington, DC:American Public Health
Association; pp. 351 – 366
National research council (1977) Ammonia, EPA, Health Effects Research Laboratory; EPA
report no. EPA-600/1-77-054
Redland City Council, 2015, ‘Wastewater Treatment Plant Update,’RCC, viewed April 6
2016, < https://yoursay.redland.qld.gov.au/point-lookout>
Redland City Council, ‘Catchment Descriptions and Water Cycle Accounts’ wiewed April 6,
2016, < http://www.redland.qld.gov.au/EnvironmentWaste/Water/Documents/Catchment-
descriptions-and-water-cycle-accounts.pdf>
Redland City Council, 2015, ‘Wastewater Treatment Plant Update: FAQs’, RCC, viewed
April 6 2016, < https://yoursay.redland.qld.gov.au/point-lookout/faqs>
Water Environment Federation, 2007, ‘Biological Nutrient Removal Processes’, <
http://www.wefnet.org/mopnew/Operation_of_Municipal_Wastewater_Treatment_Plants/Ch
apter%2022%20Revised_6th%20Edition.pdf>
Oram, B, 2014, ‘Ammonia in Groundwater, Runoff and Streams,’ Water Research Center,
viewed April 7 2016, < http://www.water-research.net/index.php/ammonia-in-groundwater-
runoff-and-streams>
United Nations Environment Programme, n.d., ‘Tourism’s Three Main Impact Areas’,
UNEP, viewed April 7 2016, <
6007ENG – Industry Affiliates Program, Semester 1, 2015
http://www.unep.org/resourceefficiency/Business/SectoralActivities/Tourism/FactsandFigure
saboutTourism/ImpactsofTourism/EnvironmentalImpacts/TourismsThreeMainImpactAreas/t
abid/78776/Default.aspx>
Howden, S, 2012, ‘It’s official: Australia no longer in drought,’ Brisbane Times (online), 21
April, < http://www.brisbanetimes.com.au/environment/weather/its-official-australia-no-
longer-in-drought-20120427-1xpsp.html>
Gössling, S, 2013, ‘Tourism and water: Interrelationships and management’, Global Water
Forum, < http://www.globalwaterforum.org/2013/07/16/tourism-and-water-
interrelationships-and-management/>
Ceron, JP, Dubois, G, Gössling, S, Hall, M, Lehmann, LV, Peeters, P, Scott, D, 2012,
‘Tourism and water use: Supply, demand and security. An international review’, Tourism
Management, vol. 33
Cladera, A, Martinez, V, Moia, A, Rossello-Batle, B, 2010, ‘Energy use, CO2 emissions and
waste throughout the life cycle of samples of hotels in the Balearic Islands’, Energy and
Buildings, Vol. 42, Iss. 4
University College London, n.d., ‘Ammonia Toxicity’, UCL, London, <
http://www.ucl.ac.uk/~ucbcdab/urea/amtox.htm>
Spuhler, D & Stauffer, B, 2011, ‘Membrane Bioreactor’, Sustainable Sanitation and Water
Management, < http://www.sswm.info/category/implementation-tools/wastewater-
treatment/hardware/semi-centralised-wastewater-treatments/m>
‘Membrane Bioreactor’ n.d., Wikipedia. Wiki article, viewed April 22 2016, <
https://en.wikipedia.org/wiki/Membrane_bioreactor>
NOAA Ocean Service Education, 2008, ‘Nutrient Pollution- Eutrophication’, <
http://oceanservice.noaa.gov/education/kits/estuaries/media/supp_estuar09b_eutro.html>
Howarth, R & Marino, R 2006, ‘Nitrogen as the limiting nutrient for sutrophication in
coastal marine ecosystems: Evolving views over three decades’, Limnol. Oceanogr, Vol. 51
(1, part 2), pp. 364-376
He, Z, Hao, H, Wu, X, Yang, X, 2008, ‘Mechanisms and assessment of water
eutrophication’, Journal of Zhejiang University Science B, Vol. 9(3), pp. 197-209
Nmegbu, C & Spiff, J, 2014, ‘Chemical Flocculation of Microorganisms in the Reservoir
during Meor’, International Journal of Engineering and Advanced Technology, Vol. 3, Iss. 5,
pp. 46-49
Lester, J, Perry, R, Stephenson, T, Yeoman, S, 1988, ‘The removal of phosphorus during
wastewater treatment: a review’, Environmental Pollution, Vol. 49, Iss. 3, pp. 183-233
Minnesota Pollution Control Agency, 2002, ‘Phosphorus Treatment and Removal
Technologies’, MPCA, https://www.pca.state.mn.us/sites/default/files/wq-wwtp9-02.pdfo
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport
3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport

More Related Content

Viewers also liked

Faculdade de direito
Faculdade de direitoFaculdade de direito
Faculdade de direitoestevesbia
 
Pasado simple – (simple past tense) geremy brizuela
Pasado simple – (simple past tense) geremy brizuelaPasado simple – (simple past tense) geremy brizuela
Pasado simple – (simple past tense) geremy brizuelageremy brizuela
 
Management consulting preparation made easy - for the solution
Management consulting preparation made easy - for the solutionManagement consulting preparation made easy - for the solution
Management consulting preparation made easy - for the solutionOgunsola Olusola
 
System franczyzowy dla Twojej firmy
System franczyzowy dla Twojej firmySystem franczyzowy dla Twojej firmy
System franczyzowy dla Twojej firmysieciowi
 

Viewers also liked (9)

Faculdade de direito
Faculdade de direitoFaculdade de direito
Faculdade de direito
 
Diversity posters
Diversity postersDiversity posters
Diversity posters
 
Pasado simple – (simple past tense) geremy brizuela
Pasado simple – (simple past tense) geremy brizuelaPasado simple – (simple past tense) geremy brizuela
Pasado simple – (simple past tense) geremy brizuela
 
Diapositivas
DiapositivasDiapositivas
Diapositivas
 
Management consulting preparation made easy - for the solution
Management consulting preparation made easy - for the solutionManagement consulting preparation made easy - for the solution
Management consulting preparation made easy - for the solution
 
Anne S CV
Anne S CVAnne S CV
Anne S CV
 
Ccna 1 chapter 1 v5
Ccna 1 chapter 1 v5Ccna 1 chapter 1 v5
Ccna 1 chapter 1 v5
 
Estación 4 infografia programa de formación
Estación 4 infografia programa de formaciónEstación 4 infografia programa de formación
Estación 4 infografia programa de formación
 
System franczyzowy dla Twojej firmy
System franczyzowy dla Twojej firmySystem franczyzowy dla Twojej firmy
System franczyzowy dla Twojej firmy
 

Similar to 3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport

Feasibility study coconut industry
Feasibility study coconut industryFeasibility study coconut industry
Feasibility study coconut industrySetiono Winardi
 
Lean manufacturing and the environment
Lean manufacturing and the environmentLean manufacturing and the environment
Lean manufacturing and the environmentDr Lendy Spires
 
Lean manufacturing and the environment
Lean manufacturing and the environmentLean manufacturing and the environment
Lean manufacturing and the environmentDr Lendy Spires
 
Guidelines for quality control testing for digital cr dr mammography v4
Guidelines for quality control testing for digital cr dr mammography v4Guidelines for quality control testing for digital cr dr mammography v4
Guidelines for quality control testing for digital cr dr mammography v4Renata Matos Da Luz
 
80686_Sukesh_Shetty_Sukesh_Shetty_6768625_M99EKM_948886_316244115
80686_Sukesh_Shetty_Sukesh_Shetty_6768625_M99EKM_948886_31624411580686_Sukesh_Shetty_Sukesh_Shetty_6768625_M99EKM_948886_316244115
80686_Sukesh_Shetty_Sukesh_Shetty_6768625_M99EKM_948886_316244115Sukesh Shetty
 
Radiation shielding design assessment and verifycation requirements
Radiation shielding design assessment and verifycation requirementsRadiation shielding design assessment and verifycation requirements
Radiation shielding design assessment and verifycation requirementszhaizipo225
 
Environmental Impact Assessment of Prototype Greenhouse Installation_draft
Environmental Impact Assessment of Prototype Greenhouse Installation_draftEnvironmental Impact Assessment of Prototype Greenhouse Installation_draft
Environmental Impact Assessment of Prototype Greenhouse Installation_draftAntonis Antoniou
 
EC - Env and Climate Guidelines - 2011 v2
EC - Env and Climate Guidelines - 2011 v2EC - Env and Climate Guidelines - 2011 v2
EC - Env and Climate Guidelines - 2011 v2Torsten Kowal
 
Ec Oregon Dairy Biogas Summary Report
Ec Oregon Dairy Biogas Summary ReportEc Oregon Dairy Biogas Summary Report
Ec Oregon Dairy Biogas Summary ReportDominic Vacca
 
Cementa Ab Applied Process Management Group Iv Report Process Blue Printing
Cementa Ab Applied Process Management Group Iv Report Process Blue PrintingCementa Ab Applied Process Management Group Iv Report Process Blue Printing
Cementa Ab Applied Process Management Group Iv Report Process Blue Printingdzikothunde
 
Operations and-maintenance-best-practices
Operations and-maintenance-best-practicesOperations and-maintenance-best-practices
Operations and-maintenance-best-practicesNikhil Nangia
 
Dam's Risk Assesment
Dam's Risk AssesmentDam's Risk Assesment
Dam's Risk Assesmentdhani_ahmad
 
Arc flash publication
Arc flash publicationArc flash publication
Arc flash publicationWilson Pavão
 
Guidelines cdbus
Guidelines cdbusGuidelines cdbus
Guidelines cdbusMeg Cereno
 
Permanent_Record_Thesis_MinjieLu_11450458
Permanent_Record_Thesis_MinjieLu_11450458Permanent_Record_Thesis_MinjieLu_11450458
Permanent_Record_Thesis_MinjieLu_11450458Minjie Lu
 

Similar to 3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport (20)

Feasibility study coconut industry
Feasibility study coconut industryFeasibility study coconut industry
Feasibility study coconut industry
 
Lean manufacturing and the environment
Lean manufacturing and the environmentLean manufacturing and the environment
Lean manufacturing and the environment
 
Lean manufacturing and the environment
Lean manufacturing and the environmentLean manufacturing and the environment
Lean manufacturing and the environment
 
Guidelines for quality control testing for digital cr dr mammography v4
Guidelines for quality control testing for digital cr dr mammography v4Guidelines for quality control testing for digital cr dr mammography v4
Guidelines for quality control testing for digital cr dr mammography v4
 
80686_Sukesh_Shetty_Sukesh_Shetty_6768625_M99EKM_948886_316244115
80686_Sukesh_Shetty_Sukesh_Shetty_6768625_M99EKM_948886_31624411580686_Sukesh_Shetty_Sukesh_Shetty_6768625_M99EKM_948886_316244115
80686_Sukesh_Shetty_Sukesh_Shetty_6768625_M99EKM_948886_316244115
 
Radiation shielding design assessment and verifycation requirements
Radiation shielding design assessment and verifycation requirementsRadiation shielding design assessment and verifycation requirements
Radiation shielding design assessment and verifycation requirements
 
ErosionSedimentManual.pdf
ErosionSedimentManual.pdfErosionSedimentManual.pdf
ErosionSedimentManual.pdf
 
Environmental Impact Assessment of Prototype Greenhouse Installation_draft
Environmental Impact Assessment of Prototype Greenhouse Installation_draftEnvironmental Impact Assessment of Prototype Greenhouse Installation_draft
Environmental Impact Assessment of Prototype Greenhouse Installation_draft
 
EC - Env and Climate Guidelines - 2011 v2
EC - Env and Climate Guidelines - 2011 v2EC - Env and Climate Guidelines - 2011 v2
EC - Env and Climate Guidelines - 2011 v2
 
Ec Oregon Dairy Biogas Summary Report
Ec Oregon Dairy Biogas Summary ReportEc Oregon Dairy Biogas Summary Report
Ec Oregon Dairy Biogas Summary Report
 
En2manual
En2manualEn2manual
En2manual
 
Cementa Ab Applied Process Management Group Iv Report Process Blue Printing
Cementa Ab Applied Process Management Group Iv Report Process Blue PrintingCementa Ab Applied Process Management Group Iv Report Process Blue Printing
Cementa Ab Applied Process Management Group Iv Report Process Blue Printing
 
Ports Australia
Ports Australia Ports Australia
Ports Australia
 
Groasis Waterboxx Supports the Growth of Young Plants under Dry Conditions wi...
Groasis Waterboxx Supports the Growth of Young Plants under Dry Conditions wi...Groasis Waterboxx Supports the Growth of Young Plants under Dry Conditions wi...
Groasis Waterboxx Supports the Growth of Young Plants under Dry Conditions wi...
 
Operations and-maintenance-best-practices
Operations and-maintenance-best-practicesOperations and-maintenance-best-practices
Operations and-maintenance-best-practices
 
Dam's Risk Assesment
Dam's Risk AssesmentDam's Risk Assesment
Dam's Risk Assesment
 
Arc flash publication
Arc flash publicationArc flash publication
Arc flash publication
 
Guidelines cdbus
Guidelines cdbusGuidelines cdbus
Guidelines cdbus
 
Permanent_Record_Thesis_MinjieLu_11450458
Permanent_Record_Thesis_MinjieLu_11450458Permanent_Record_Thesis_MinjieLu_11450458
Permanent_Record_Thesis_MinjieLu_11450458
 
621
621621
621
 

3001ENG_3161_44684101_91008_Knilands_Rhys_ENV_FinalIAPReport

  • 1. 6007ENG – Industry Affiliates Program, Semester 1, 2015 Griffith School of Engineering Griffith University 6007ENG – Industry Affiliates Program - Thesis Study of Excess Ammonia in Wastewater during Peak Tourism Periods Rhys Knilands s2724385 27th of March 2015 Semester 1 Redland City Council Bradley Taylor A report submitted in partial fulfillment of the degree of Environmental Engineering The copyright on this report is held by the author and/or the IAP Industry Partner. Permission has been granted to Griffith University to keep a reference copy of this report.
  • 2. 6007ENG – Industry Affiliates Program, Semester 1, 2015 Executive Summary: This report was undertaken to determine potential reasons as to why excessive levels of ammonia were occurring during peak tourism periods on North Stradbroke Island and to recommend options that could be potentially used to reduce these ammonia levels. There were three reasons that were deemed to be the most plausible to be the cause of this, with them being:  Cleaning products being used by cleaning companies on North Stradbroke Island  The alcohol and food consumption habits of the tourists themselves  The extra wastewater the was being produced during peak tourism periods The report determined three potential options that could implemented, with the overall best option (balancing in many factors, such as difficulty to implement, cost, difficulty to maintain and economic risks) being the solution to enact a change in the cleaning products that are currently being used by cleaning companies for tourism rental properties, hotels and other accommodation types, as ammonia is a main ingredient in many cleaning products.
  • 3. 6007ENG – Industry Affiliates Program, Semester 1, 2015 Acknowledgements: I would like to thank Mr Bradley Taylor, from Redland Water, and Dr Jimmy Yu, from Griffith University, for their assistance in helping me in completing this project through the course of this semester.
  • 4. 6007ENG – Industry Affiliates Program, Semester 1, 2015 Contents 1. Introduction:.............................................................................................................................. 7 1.1 Background:..................................................................................................................7 1.2 Project Justification:......................................................................................................8 2. Literature Review:....................................................................................................................... 9 2.1 Wastewater:.......................................................................................................................9 2.2 Wastewater Nutrients:.................................................................................................10 2.3 Ammonia:...................................................................................................................10 2.4 Environmental Effects of Ammonia:................................................................................12 2.5 Tourism...........................................................................................................................14 2.6 Nitrogen Cycle ................................................................................................................15 2.7 Human/Mammal Toxicity................................................................................................16 2.7.1 Acute Exposure .................................................................................................. 17 2.7.2 Short-term exposure............................................................................................ 17 2.7.3 Long-term exposure............................................................................................ 17 3. Project Methodology: ............................................................................................................ 18 3.1. Project Discovery:.......................................................................................................18 3.2. Project Development:..................................................................................................18 3.3. Project Results: ...........................................................................................................19 3.4. Verification and Validation: ........................................................................................19 3.5. Summary: ...................................................................................................................19 4. Purpose and Scope: ............................................................................................................... 21 5. Current Situation:...................................................................................................................... 22 5.1 Current Wastewater System:............................................................................................22 5.2. Current Wastewater Treatment Regimen: .......................................................................24 5.3. Current Raw Wastewater Statistics: ................................................................................32 6. Potential Causes: ....................................................................................................................... 36 6.1. Cleaning Products:..........................................................................................................36 6.2. Alcohol Consumption:....................................................................................................37 6.3: Excessive Wastewater Production ..................................................................................38 7. Options Assessment: ................................................................................................................. 40 7.1 Options............................................................................................................................40 7.1.1. Change of Cleaning Products............................................................................. 40 7.1.2. Alcohol Consumption Reduction: ...................................................................... 40 7.1.3. Wastewater Reduction ....................................................................................... 41 7.1.4. Maintain the Status Quo..................................................................................... 41 7.2 Capacity to Satisfy Drivers and Purpose ..........................................................................41 7.5 Risk Assessment:.............................................................................................................42
  • 5. 6007ENG – Industry Affiliates Program, Semester 1, 2015 7.6. SWOT Analysis..............................................................................................................44 7.7 Multi-Criteria Analysis....................................................................................................47 8. Complete Analysis. ...........................................................................................................48 9. Recommended Option .......................................................................................................49 9.1. Preliminary Design :............................................................................................. 49 9.2. Stages of Option Implementation.......................................................................... 49 9.3 Risk Assessment.................................................................................................... 51 8. Conclusions:.............................................................................................................................. 53 9. Recommendations:.................................................................................................................... 54 References: ...........................................................................................................................55 Appendix 1: Cleaning Products..................................................................................................... 60 Appendix 2: Risk Analysis............................................................................................................ 63 Appendix 3: Multi Criteria Analysis.............................................................................................. 73
  • 6. 6007ENG – Industry Affiliates Program, Semester 1, 2015 List of Figures : Figure 1: Source and Activities that can lead to high ammonia concentrations Figure 2: Increased synthetic fertilizer had led to an increase in coastal eutrophication ****** Figure 3: Water use per tourist per day by category Figure 4: Generalized representation of the nitrogen cycle Figure 5: Map of existing land use of North Stradbroke Island Figure 6: Point Lookout wastewater plant location Figure 7: Schematic of an external (sidestream) membrane bioreactor Figure 8: Generic BNR Process Figure 9: Key Factors that affect nitrification Figure 10: changes in concentration during the biological phosphorus removal process Figure 11: Membrane Filtration spectrum for Water and Wastewater Treatment Figure 12: Redland Visitor Numbers, 2002 – 2009 Figure 13: Peak Vs. Non-Peak Ammonia Levels Figure 14: Peak Vs. Non-Peak TKN Levels Figure 15: Total KDH, 31/12/2013 vs. 06/01/2014 Figure 16: Total Ammonia, 31/12/2013 vs. 06/01/2014 Figure 17: Risk Assessment Totals Figure 18: Ammonia Reduction Multi-criteria analysis List of Tables : Table 1: The Areas of Alignment with Corporate Objectives Table 2: Wastewater Types Table 3: Typical composition of raw municipal wastewater with minor contributions of industrial wastewater Table 4: Percentage of total ammonia present as NH3 in aqueous ammonia solutions Table 5: North Stradbroke Island Catchment Facts Table 6: Measurements of dissolved ammonia content in tested cleaning products Table 7: Urinary Excretion in the Chronically Treated Alcohol-Fed Rat Table 8: Project Drivers Table 9: SWOT Analysis, Option 1 Table 10: SWOT Analysis, Option 2 Table 11: SWOT Analysis, Option 3 Table 12: Criteria Ranking and Weighting Table 13: Measurement of dissolved ammonia content in tested cleaning products Table 14: Option 1 Risk Analysis Table
  • 7. 6007ENG – Industry Affiliates Program, Semester 1, 2015 1. Introduction: 1.1 Background: The Redland City Council has recently approved the construction of a new Wastewater Treatment Plant at Point Lookout on North Stradbroke Island, with construction having already begun on the site of the original wastewater treatment plant. The main reason that this new plant is being constructed is that the population on North Stradbroke Island has increased dramatically (‘Redland City’ n.d.) dramatically since the original plant’s inception more than 30 years ago, with the population expected to increase by another 44% to approximately 8,548 (RCC n.d.). It has been noticed that the old plant is already occasionally struggling to remain in operation during peak tourism periods [020], due to the influx of visitors during these periods and the increase in wastewater production that this brings. Another point of concern, which was unexpected, is that the levels of ammonia in the raw wastewater during these tourism periods are exceeding the levels expected from the tourism increase. It is due to this unexpected increase of ammonia levels that this report has been commissioned to explore all the different facets of the issue, to give potential reasons as to why this may be occurring and then to suggest methods to reduce the levels of ammonia
  • 8. 6007ENG – Industry Affiliates Program, Semester 1, 2015 1.2 Project Justification: For any project to be considered in the RCC, it must meet to corporate objectives as shown in the table: The Areas of Alignment with Corporate Objectives. Table - : The Areas of Alignment with Corporate Objectives 9Cooperate objectives and Strategy descriptions taken from http://www.redland.qld.gov.au/) Table 1: The Areas of Alignment with Corporate Objectives (from http://www.redland.qld.gov.au/)
  • 9. 6007ENG – Industry Affiliates Program, Semester 1, 2015 2. Literature Review: 2.1 Wastewater: Production of waste from human activities is, at this present moment, an unavoidable side effect, with one of the main forms of waste being wastewater. The ‘amount and type of waste produced in households is influenced by the behavior, lifestyle and standard of living of living of individuals within the households themselves’ (Comeau & Henze 2008). Municipal wastewater is mainly comprised of water (99.9%) together with relatively small concentrations of suspended and dissolved organic and inorganic solids from mostly domestic and industrial sources (FAO n.d.). Wastewater from society Wastewater generated internally in treatment plants Domestic wastewater Thickener supernatant Wastewater from institutions Digester supernatant Industrial wastewater Reject water from sludge dewatering Infilitration into sewers Drainage water from sludge drying beds Stormwater Filer wash water Leachate Equipment cleaning water Septic tank wastewater Table 2: Wastewater Types (Comeau & Henze 2008) However, it is due to these small concentrations that nuisance-free removal of wastewater from its source of generation, followed by the treatment, reuse or dispersal into the environment is essential for both health and environmental reasons, as the ‘nutrients in wastewater may contain toxic compounds as well as potentially mutagenic and carcinogenic compounds’ (Burton et al 2002). Some of the compounds of concern in wastewater are: Biodegradable organics, Pathogens, Nutrients, Priority pollutants, Refractory pollutants, Organic pollutants, Dissolved organics and Pharmaceuticals (Constituents in Wastewater, 2008) . The various treatment processes used during wastewater treatment (physical, chemical and biological processes), generates a sludge (generic term for wastewater solids), which is an environmental issue since this sludge also needs to be treated and disposed of safely. As wastewater treatment improves, this can end up increasing the amount of sludge produced, making ‘safe disposal an increasingly important problem for municipal wastewater plants to deal with’ (Constituents in Wastewater, 2008).
  • 10. 6007ENG – Industry Affiliates Program, Semester 1, 2015 The design of the wastewater disposal system in place can affect the composition of the wastewater significantly, with older urban areas potentially having combined sewer systems where different types of wastewater are mixed, compared the developing countries, which tend to have separate sewer systems (Comeau & Henze 2008). It has been stated that, from an aquatic environment perspective, releases from industrial sources and from Municipal Wastewater Treatment Plants have the most significant of water source health (Charlton et al. 2003, p 527-548)). 2.2 Wastewater Nutrients: The chemistry of wastewater reflects human activites, with agricultural, commercial, industrial and municipal activites being represented by the wastewater they produce. Due to this, the ‘chemical composition of wastewater must be monitored to ensure public and environmental safety’ (Ellis 2004). The following table shows the typical makeup of municipal wastewater, where concentrated wastewater (high column) represents cases with low wastewater consumption and/or infiltration and diluted wastewater (low column) represents high water consumption and/or infiltration. Parameter High Medium Low COD Total 1200 750 500 COD Soluble 480 300 200 COD Suspended 720 450 300 BOD 560 350 230 VFA (as acetate) 80 30 10 N Total 100 60 30 Ammonia-N 75 45 20 P Total 25 15 6 Ortho-P 15 10 4 TSS 600 400 250 VSS 480 320 200 Table 3: Typical composition of raw municipal wastewater with minor contributions of industrial wastewater (Comeau & Henze 2008) The concentration of substances in wastewater varies with time, in many cases, daily variations are observed. For example, the amount of ammonia present in wastewater can vary diurnally (Comeau & Henze 2008). 2.3 Ammonia: Ammonia is a widely used hazardous chemical with many potential applications in agriculture, industry and commercial products, including various household cleaning products (Bronstein et al 2005, p. 534-544). Ammonium hydroxide is the ‘primary active agent for cleaning and disinfecting surfaces in various cleaning products (from domestic to industrial uses)’ (Bronstein et all 2005, p. 534-544).
  • 11. 6007ENG – Industry Affiliates Program, Semester 1, 2015 The amount of ammonia manufactured every year by humans is almost equal to the amount produced by nature every year, however it is most likely due to human production (directly or indirectly) that ammonia can be found at levels that can cause environmental concern (ATSDR 2002). Ammonia is very soluble in water (34% at 20o C) (EPA 1989) and its presence in water or wastewater is mainly determined using one of the standard methods for water examination, such as: colorimetry, titrimetry or an ammonia-selective electrode (Franson et al 1981). When ammonia is introduced into aquatic systems, the water reacts with ammonia to form ammonium and hydroxide ions: NH3(aq) + H20(l)  NH3-H20(aq) NH4+(aq) + OH-(aq) (MDA n.d.) (Ammonia in water) (ammonia + water) (ammonium + hydroxide ions) Ammonia is toxic to aquatic organisms, but ammonium is not, with there being equilibrium between the ammonia and ammonium, with this equilibrium shifting back and forth depending upon existing or introduced environmental changes, such as wastewater release, water temperature and pH (MDA n.d.). At a pH of 6, the ratio of ammonia to ammonium is approx. 1:3000, but as the pH rises, this ratio decreases, for example at a pH of 8, the ratio lowers to 1:30, with it also being found that more toxic ammonia is found in warmer water as well (Charlton et al. 2003, p 527-548). Temp (o C) pH 6.0 6.5 7.0 7.5 8.0 8.5 9.0 9.5 0 0.008 0.026 0.082 0.261 0.820 3.80 7.64 20.7 5 0.012 0.039 0.125 0.394 1.23 5.56 11.1 28.3 10 0.018 0.058 0.186 0.586 1.83 7.97 15.7 37.1 15 0.027 0.086 0.273 0.859 2.67 8.55 21.5 46.4 20 0.039 0.125 0.396 1.24 3.82 11.2 28.4 55.7 25 0.056 0.180 0.566 1.77 5.38 15.3 36.3 64.3 30 0.080 0.254 0.799 2.48 7.46 20.3 44.6 71.8 Table 4: Percentage of total ammonia present as NH3 in aqueous ammonia solutions (Charlton et al. 2003, p 527- 548) The presence of ammonia at higher than expected levels can be an important indicator of faecal pollution it water. Taste and odour problems as well as decreased disinfection efficiency are also expected if drinking water ‘containing more than 0.2mg/L of ammonia is chlorinated, as up to 68% of the chlorine may react with the ammonia present and become unavailable for disinfection’ (WHO 1996). It has also been found that elevated ammonia levels in raw water can interfere with the operation of manganese-removal filters because too much oxygen is consumed by nitrification, resulting in moldy, earthy-tasting water (WHO 1996). It has been found that for untreated sewerage from domestic sources, total nitrogen concentrations ‘range from 20 to 85 mg/L, with 12 to 50 mg/L of this is present as ammonia,
  • 12. 6007ENG – Industry Affiliates Program, Semester 1, 2015 with the remaining fraction being present as organic nitrogen, which is readily broken down to ammonia and simple amines early in the sewerage treatment process’ (Bell et al. 1998, p. 749-754). Figure 1: Source and Activities that can lead to high ammonia concentration (EPA 2010) There is a large number of human activities and associated sources that can contribute to high ammonia concentrations in aquatic systems, which can lead to the lethal and sub-lethal effects on aquatic organisms that were mentioned above (EPA 2010). 2.4 Environmental Effects of Ammonia: There are two conditions under which high ammonia concentrations are present in water bodies: ‘The discharge of wastewater rich in ammonia (from things such as: water treatment plants, production of urea, application of animal waste as fertilizer’ (EPA 1989) Reducing conditions, when nitrate and nitrite can be reduced to ammonia
  • 13. 6007ENG – Industry Affiliates Program, Semester 1, 2015 Discharges from municipal wastewater treatment plants often contain variable concentrations of ammonia, with many terrestrial plants and aquatic organisms being at high risk from wastewater treatment plant discharges (Bell et al. 1998, p. 749-754). Due to environmental, health and aesthetic concerns, in 2004 the National Health and Medical Research Council (NHMRC) and the National Resource Management Council (NRMMC) established a ‘maximum concentration of 0.5 mg/L for ammonia in drinking water for acceptable water quality’ (NPI, n.d.). One of the main concerns of excess ammonia in wastewater is that it can lead to eutrophication, which is where an oversupply of nutrients present in water can induce an explosive growth of aquatic algae and plant life. Typically, eutrophication in water bodies is ‘caused by the autotrophy algae blooming in the water, which composes its bioplasm by sunlight energy and inorganic substances through photosynthesis’ (He et al 2008). This has become a pressing issue in the last 30-40 years, with the prevalence of the use of synthetic nitrogen fertilizers (Howarth & Marino 2006), which are made from ammonia produced by the Haber-Bosch process. Figure 2: Increased synthetic fertilizer has led to an increase in coastal eutrophication [0440} This is an issue, as it can lead to a reduction in sunlight present for other, lower dwelling, aquatic flora and fauna, as well as depleting dissolved oxygen concentrations (especially when this extra plant growth starts dying off), with it being found that there is a decrease in the quality of the fish habitat with dissolved oxygen concentrations drop below 4-5 mg/L (Ellis 2004). Due to this excessive algal bloom growth, the waters may become hypoxic (oxygen poor) or anoxic (completely oxygen depleted), as well as also triggering toxic algae bloom growth, such as red tides, brown tides and the growth of microorganisms such as Pfiesteria (single celled organisms that can release toxins in water, leading to fish injury or possibly death) (NOAA 2008). Concentration of ammonia that are toxic to aquatic organisms are usually expressed as un- ionised ammonia (NH3), as NH3 has been demonstrated to be the principal toxic form of ammonia in the environment, with few exceptions [7]. It has been reported ‘toxic to freshwater organisms at concentrations ranging from 0.53 to 22.8 mg/L’, with it being found
  • 14. 6007ENG – Industry Affiliates Program, Semester 1, 2015 that plants are more tolerant to ammonia than animals and invertebrates being more tolerant than fish (Oram, B, 2014). As to be expected, fish are most at risk from aquatic NH3, with different species of fish being able to tolerate different levels of ammonia. However, ammonia toxicity is thought to be one of the main causes of unexplained losses in fish hatcheries as well as changes in the growth rates and structural development of fishes, such as changes to gill tissue (hyperplasia), liver and kidneys (Oram, B, 2014). Also, fish may suffer a loss of equilibrium, hyperexcitability, increased respiratory activity and oxygen uptake, and increased heart rate. At extreme ammonia levels, fish may experience convulsions, coma, and death. Experiments have shown that the lethal concentration for a variety of fish species ranges from 0.2 to 2.0 mg/l (Oram, B, 2014). At higher levels (>0.1 mg/liter NH3) even relatively short exposures can lead to skin, eye, and gills damage. Experiments have shown that exposure to un-ionized ammonia concentrations as low as 0.002 mg/l for six weeks causes hyperplasia of gill lining in salmon fingerlings and may lead to bacterial gill disease (Oram, B, 2014). Excess nutrients can also degrade the aesthetics of recreational water and can lead to the increase the incidence of harmful algae blooms, which may endanger human health through the production of toxins that can contaminate recreational and drinking water resources (EPA 2015), with it also being found the nutrient imbalance in water sources can be the cause of an increase in toxic production (EPA 2015). 2.5 Tourism While the amount of water used by tourism globally may seem irrelevant compared to other industries, such as agriculture, which consumes approximately 70% of global water usage consumption, tourism is often a ‘major user of fresh water in areas where water can be scarce, possibly making its contribution to water consumption regionally or even nationally significant’ (Gössling 2013). Figure 3: Water use per tourist per day by category (Ceron et al 2012) One of the basis of tourism is provided tourists with the comforts they would expect, such as clean drinking water, which is not an issue in Redland Bay. In a country like Australia, with a long term national drought ending recently (Howden 2012), water scarcity can be of particular concern with the tendency of tourists to consume more water on holidays than at home (UNEP n.d.).
  • 15. 6007ENG – Industry Affiliates Program, Semester 1, 2015 There are a lot of ways tourism can directly and indirectly lead to a large increase in general water usage, with the main way being accommodation, not just for the tourists themselves, but for the staff involved in tourist accommodation. As well as this, other things that contribute to water use are the activities the tourists undertake, the construction of the infrastructure in use (as the use and construction of buildings being considered responsible for 17% of water consumption worldwide (Cladera et al 2010)), fuel use and food production, preparation and consumption [0380]. However, tourism can affect water quality due to the wastewater produced, not just the extra amount produced via tourism, but also the nutrients as well as potentially other pollutants contained within, such as chlorinated pool water or chemicals used to dissolve fats and oils during cleaning and cooking (IPCS n.d.) which are found in higher quantities in wastewater than during less active tourism periods. 2.6 Nitrogen Cycle Figure 4: Generalised representation of the nitrogen cycle (EPA 1977) As mentioned earlier, ammonia is released into the environment from ammonia production facilities via industrial gaseous emissions and aqueous waste streams (wastewater). Ammonia in water exists in equilibrium between two forms: Ammonia (NH3) and Ammonium (NH4+), mostly as a result of the nitrogen cycle (Figure - ): NH4+ + H20  NH3 + H30+ Due to this, the fate of ammonia in the environment should be considered in the context theat ammonia is one of the central components in the environmental cycling of nitrogen (EPA
  • 16. 6007ENG – Industry Affiliates Program, Semester 1, 2015 1989). Due to this, any additional ammonia being added into the environment is being added to a system already adapted to the presence of ammonia and would therefore by subject to the same processes as naturally occuring ammonia (EPA 1989). Some of the major processes in the nitrogen cycle that involve ammonia include the following (EPA 1977): Mineralisation: RNH2 + O2  CO2 + H2O + NH4 + (Organic Nitrogen) (Oxygen) (Carbon Dioxide) (water) (Ammonia ion) Nitrification: NH4 + + O2  H2O + NO2 - (Ammonium) (Oxygen) (Ammonium Ion) (Carbon Dioxide) Nitrification is a process that is used in Biological Nutrient Removal to convert ammonia- nitrogen to nitrite-nitrogen, via the Nitrosomonas and Nitrobacter bacteria. Nitrogen Fixation: N2 + [HCHO]  NH4 + + CO2 (Nitrogen Gas) (Organic Matter) (Ammonium Ion) (Carbon Dioxide) Nitrogen Fixation is where gaseous nitrogen is transformed to the ammonium ion, generally by metabolic process, often in blue-green algae and certain types of microorganisms, such as aerobic organisms such as Azotobacter, anaerobic organisms such as Clostridium and organisms in symbiotic association with plants, such as Rhizobium (EPA 1977). Nitrogen is usually present in soil in its organic form, with it needs to be mineralised by microbial process before being absorbed by plants. The formation of the ammonium ion is the first step in the minerlisation process, as ammonia is an important intermediate in the assimilation of nitrogen by plants. With most plants being able to assimilate the ammonium ion, or it may be oxidsed into the nitrate ion, the most common form of minerlaised nitrogen in the soil, which may be assimilated by plants as well (EPA 1977). 2.7 Human/Mammal Toxicity The average daily estimated ammonia intake through food and drinking water is 18 mg and less than 1mg daily via inhalation (WHO 1996). The ammonia that is absorbed from the intestinal tract primarily is from the bacterial degradation of amino and nucleic acids from thing such as ingested food and water or hydrolysis of urea diffusing from the circulation into the intestinal tract. Almost all of the ammonia formed by this process is absorbed, with the absorbed ammonia mainly being catabolized rapidly in the liver to urea’ (INRS 2007)/ Ammonia will only have a toxic effect only if the ammonia intake exceeds the capacity of a person/animal to detoxify ammonia. With there being some evidence that the mode of ammonia intake can also be a factor in the capacity of individuals to detoxify ammonia. (INRS 2007). However, this is not to imply that ammonia is harmless, normal blood ammonia concentration is approximately < 50 umol/L, with an increase to only 100 umol/L can leads
  • 17. 6007ENG – Industry Affiliates Program, Semester 1, 2015 to a loss of consciousness and an increase to 200 umol/L being associated with coma and convulsions in humans (UCL n.d.). 2.7.1 Acute Exposure The oral LD50 (median lethal dose) for ammonium salts are in the range of 350-750 mg/kg (INRS 2007). It has also been found that single doses of different ammonium salts at a rate of approximately 200 – 500 mg/kg of body weight can result in issues such as lung oedemas, nervous system dysfunction, acidosis and kidney damage (WHO 1996). 2.7.2 Short-term exposure Being exposed subchronically (90 days of exposure) to ammonium salts (75 – 360 mg/kg of body weight) via drinking water exhibited physiological adaption to induced acidosis, slight organ effects or increased blood pressure (WHO 1996). 2.7.3 Long-term exposure It has been found that chronic exposure to 28 mg/m^3 (40 ppm) ammonia vapor has resulted in headaches, nausea and reduced appetite (Blanc et al, 1984). With other reported effects to exposure to ammonia vapor being convulsion, shock, gastritis, utrcaria, leukocytosis and inflammatory bronchoconstriction (EPA 1989).
  • 18. 6007ENG – Industry Affiliates Program, Semester 1, 2015 3. Project Methodology: This section discusses the methods used in this report, including the substantiation and justification of techniques that were used to ensure the quality of project outcomes. 3.1. Project Discovery: The main objective of this phase was to gather relevant information for the report by undertaking an in depth assessment of literature to offer a complete background on the many facets of the project and to be the foundation for the projects development. The basis of the literature obtained was mostly to do with wastewater and the effects certain aspects of wastewater could have on a variety of aspects (environmental, human health, tourism) and were obtained from a wide range of reputable sources. The key issues assess during this literature review were wastewater properties, included expected nutrient levels, the properties of ammonia, effects of excess ammonia, tourism impacts on water use habits and reasons why there could be excess ammonia. These literature source gathered were referred to repeatedly during the report and referenced accordingly. 3.2. Project Development: In developing this project, the data gathered earlier from the literature review, as well as other later sources, such as the Redland Water database, as the Redland City Council keeps detailed records of the sites they own (which includes Wastewater Treatment Plants), which enabled it to be possible to gather to necessary information on the excess ammonia situation and enabled it to be visualized. The Literature Review stage details the information explored during the projects discovery stage. The literature review starts by narrowing in on the information needed to give background on ammonia and the effects it can have on wastewater, which is one of the fundamental questions about this report. This section of the report is to show that the author has an understanding about the basis of the issue this report is about. The Purpose and Scope stage identifies the reason and need for Redland Water to undertaken any research into the issue of excess ammonia. With it also taking into account what will be reviewed through the research report as well as mentioning what would be considered measures to show that the project was successful. Literature Review Purpose and Scope Current Situation Potential Reasons Options Assessment Preferred Option Conclusions
  • 19. 6007ENG – Industry Affiliates Program, Semester 1, 2015 The Current Situation stage is to give an overview of the current situation of the area that the Point Lookout Wastewater Treatment Plant is in operation for. First it identifies and gives background information the catchment in which the Point Lookout Wastewater Treatment services, before going into detail about the processes the upgraded plant will have at its disposal. After this, the levels of ammonia in the wastewater during both peak and non-peak tourism periods are discussed. The Potential Reasons stage is to give a list of potential reasons why excess ammonia is occurring and goes into detail about how these reasons could cause the issue at hand. The Options Assessment stage is to create a list of four complete options so that they can be assessed. Each option discussed will have vastly different processes in achieving their ends, so a mutli-criteria analysis and SWOT table will be some of the tools used to rank their performance against each other. A multi-criteria analysis is used to make a comparative assessment between each option, the difficulty in implementing it and the impact each option will have. A SWOT table has two parts to it, the internals and externals of each options. The Strengths and Weaknesses refers to the internals of each option, such as the options efficiency. The Opportunities and Threats refer to the externals of each option, such as the environmental issues and implementation and uptake issues the each option may have. This section also details of implications and associated risks that implementing each option could have. As well as this, there will be a risk and environmental assessment undertaken for each option. Once all analysis and comparisons on each option has been completed, a preferred option will be chosen, taking into consideration a wide range of factors. 3.3. Project Results: Each of the procedures used throughout the project discovery and development stage assisted in assessing the feasibility of implementing the recommendations of the project. The option chosen was identified as the most sustainable and feasible to implement, through a mix of economic, environmental and practicality analysis. After the option was chosen, recommendations of the option selected were made to Redland Water and, by extension, Redland City Council. 3.4. Verification and Validation: This research project was developed to the high level of standards expected by Griffith University, with the help of the academic and industry supervisors available. These supervisors assessed the project to ensure that it was of high quality and the project milestones were consistently met to ensure the project was completed by the due date. The integrity of the research project was upheld by ensuring the use of reputable sources, such as journals and textbooks. Each of the deliverables of the report were created to a high standard and reviewed by both academic and industry supervisor. 3.5. Summary: Methods used to produce this project include literature, data from Redland Water and contact with other professional both within and outside of Redland Water. To ensure its quality, the information acquired was verified as being gathered from a range of reputable source and professionals. The
  • 20. 6007ENG – Industry Affiliates Program, Semester 1, 2015 project was consistently reviewed by the academic and industry supervisor as well as the student to ensure the report was of the highest quality.
  • 21. 6007ENG – Industry Affiliates Program, Semester 1, 2015 4. Purpose and Scope: The purpose of the project is to determine potential reasons as to why the ammonia levels during peak tourism times in Redland Bay exceeded expected levels and to come up with possible ways to reduce this excess ammonia present. The scope of the work is as follows:  Review the current situation of Redland Bay  Gather relevant literature for the project  Review potential reasons why excessive ammonia is occurring  Review possible methods to reduce the excessive ammonia present  Review how it is possible to put these methods into effect The measures for success of the project are:  Completion of research report on time  The potential ammonia methods are put into effect and are successful  Full compliance with general water quality standards
  • 22. 6007ENG – Industry Affiliates Program, Semester 1, 2015 5. Current Situation: This chapter is about the current wastewater situation in Redland Bay. It gives an in-depth look at the treatment processes going to be used at the new Point Lookout Wastewater Treatment plants as well the ammonia levels in the wastewater in Redland Bay during both tourism and non-tourism periods. 5.1 Current Wastewater System: Redland Water provides water and wastewater treatment services to the whole area governed by Redland City Council, which covers an area of approximately 537 km2 and has a population of around 147, 500 people. Redland Water provides water mostly from SEQWater and delivers it to Redland City residents through four water supply schemes:  Redland City and Southern Moreton Islands Supply Scheme  Dunwich Supply Scheme  Amity Point Supply Scheme  Point Lookout Supply Scheme Redland Water does this while ensuring that the water meets the Australian Drinking Water Guidelines (ADWG) and manages the drinking water quality through an approved Drinking Water Quality Management Plan (DWQMP). Redland Water has to collects and treat the wastewater from the Redland City Area, which includes several catchments:  Tattadarrapin Creek Catchment  Hilliards Creek Catchment  Cleveland and Thornlands Catchment  Eprapah Creek Catchment  South Eastern Creeks Catchment  Southern Creeks Catchment  Upper Tingalpa Creek Catchment  Lower Tinglapa Creek Catchment  Coochiemudlo and Souther Moreton Bay Island Catchment  North Stradbroke Island The Point Lookout Wastewater Treatment Plant is located in the North Stradbroke Island catchment and is one of two wastewater treatment plants in the catchment (Dunwich wastewater treatment plant).
  • 23. 6007ENG – Industry Affiliates Program, Semester 1, 2015 North Stradbroke Island Catchment Area 27,190 hectares Current Population 5,932 Expected Population Growth (by 2031) 44% Expected Future Population (2031) 8,548 Table 5: North Stradbroke Island Catchment Facts (RCC n.d.) The North Stradbroke Island catchment is dominated by conservation areas (with over 50% being national parks), with several large mining tenements and small areas of residential area around Amity Point, Dunwich and Point Lookout. Figure 5: Map of existing land use on North Stradbroke Island (RCC n.d.) The wastewater in the catchment is treated at the Dunwich and Point Lookout Treatment Plants, with the residential area in Amity Point and approximately half the urban areas in Dunwich and Amity Point Lookout are unsewered, with effluent treated by septic/on-site wastewater treatment systems (RCC n.d.). Within the Redlands region as a whole, there exists a number of environmentally sensitive receiving waters, including waterways of High Ecological Value (HEV) and wetlands of state and regional significance. In the North Stradbroke Island catchment, the Environmentally Sensitive Receiving Waters are the Eastern and Southern Moreton Bay areas, Brown Lake, 18 Mile Swamps and Myora Springs. With the Little Canalpin Creek waterway also being a
  • 24. 6007ENG – Industry Affiliates Program, Semester 1, 2015 habitat for the endangered Oxleyan pygmy peach (RCC n.d.). Due to all of these areas located in and around the North Stradbroke Island, mainitaining wastewater (both influent and effluent) quality is of paramount importance. Currently, the Wastewater Treatment Plant effluent flows to groundwater are similar to the effluent flows for the septic systems, with the proportion of the pollutant loads from Wastewater Treatment Plants being significantly less than the septic systems however. Due to expected future population pressures, it is seen as likely that effluent discharges from Wastewater Treatment Plants will dramatically increase to constitute around 80% of the total flow and 40-50% of total effluent flows (RCC n.d.). Tourism in the Redland City region is a major and growing industry in recent years, with it contributing around $50 million to the regional economy and is estimated to support over 750 jobs (RCC 2009). 5.2. Current Wastewater Treatment Regimen: As mentioned earlier in the report, the wastewater treatment plan at Point Lookout is currently being upgraded, with it being scheduled to be completed by early 2017, in the location of the original plant. Figure 6: Point Lookout wastewater plant location (RCC 2015) This upgrade is due to the original plant being in operation for over 30 years, with this upgrade taking advantage of current, state of the art technology, with specialized odour control being implemented to minimize odour nuisance for the nearby residents (RCC 2015). This upgraded plant will have the capacity for the sewerage network to be expanded to include and handle the expected population growth of Point Lookout, with it also being able to respond to the seasonal fluctuations in the area’s water consumption, with the capacity to process around 1600 kL of wastewater per day, compared to a demand on currently 700 kL of water per day during peak tourism periods (RCC 2015).
  • 25. 6007ENG – Industry Affiliates Program, Semester 1, 2015 The upgraded Point Lookout Wastewater Treatment Plant will use Membrane Bioreactor (MBR) technology and has the following processes to ensure that the wastewater treated is up to acceptable standards: Screening, Biological Nutrient Removal (Nitrification/Denitrification and Biological and Chemical Phosphorus Removal), membrane treatment and disinfection (RCC 2015). Figure 7: Schematic of an external (sidestream) membrane bioreactor (‘Membrane Bioreactor’ n.d.) A benefit of using MBR technology is that secondary clarifiers and tertiary filtration processes are eliminated, which reduces the plant footprint, as well as having higher effluent quality and loading rate capability (Spuhler & Stauffer 2011). The first step in wastewater treatment is always to remove larger non-biodegradable from the wastewater, such as paper, plastics, feminine hygiene products, needles, condoms, etc. This is due to the fact that these objects cannot be bio-remediated and to protect the downstream plant and equipment from and damage and wear that these objects could potentially cause. Due to the use of MBR technology, the Point Lookout Wastewater Treatment Plant would use fine screens; typically have openings of 3 to 10mm. The vast majority of plants would have a secondary screening system in place, as the screens need to be cleaned semi-regularly, with the wastewater treatment plant running consistently, 24 hours a day, 7 days a week. After the screening process, the next step in the Point Lookout Wastewater Treatment Plant is Biological Nutrient Removal. Generally the Biological Nutrient Removal is a two stage process, with the wastewater being passed through a bioreactor and then a clarifier. However, the BNR process that is being used at the Point Lookout Wastewater Treatment Plant does not use a clarifier, instead just using a membrane filter instead. The main reason this process is used is to remove both nitrogen and phosphorus from wastewater, to prevent the environmental issues that these compounds can cause in the environment, such as eutrophication. As the effluent is pumped into the bioreactor, it is disturbed to create aeration as it flows through the bioreactor, which is made up of different zones: anaerobic, anoxia and oxygen-rich zones.
  • 26. 6007ENG – Industry Affiliates Program, Semester 1, 2015 Figure 8: Generic BNR Process [0310] Note: The Point Lookout Wastewater Treatment Plant does not have a clarifier after the oxygen-rich zone. The anaerobic zone is where the water contains low amounts of oxygen and is where the nitrification process occurs, the anoxic zone is where the water is even more oxygen depleted (> 0.5 mg/L) and where denitrification occurs. Finally, the oxygen-rich zone is where phosphorus removal occurs. In removing nitrogen from the wastewater (nitrification), chemical reactions brought about by certain species of authtrophoic microorganisms occur, which facilitate this removal. Autotrophic microorganisms are organisms that use inorganic materials as a source of nutrients and photosynthesis or chemosynthesis as a source of energy (Water Environment Federation 2007). The first step in the nitrification process is oxidizing ammonia-nitrogen to nitrite-nitrogen via the Nitrosomonas bacteria, before this nitrite-nitrogen is then oxidized to nitrate-nitrogen by the Nitrobacter bacteria (Water Environment Federation 2007). Nitrosomona reaction: 2NH4 + -N + 3O2  2NO2 - 2H2O + 4H+ Nitrobacter reaction: 2NO2 - + O2  2NO3 - -N Total reaction: NH4 + -N + 2O2  NO3 - -N + 2H+ + H2O (Water Environment Federation 2007) Effective nitrification depending on the bioreactor having sufficient oxygen and alkalinity (to maintaing suitable pH), as the Nitrosomonas and Nitrobacter bacteria require around 4.74mg
  • 27. 6007ENG – Industry Affiliates Program, Semester 1, 2015 of oxygen and 7.14mg of alkalinity (as calcium carbonate) for each mg of nitrate-nitrogen formed and yields around 0.06 to 0.20mg of VSS (Volatiel Suspended Solids) for each mg of nitrate-nitrogen formed (Water Environment Federation 2007). Figure 9: Key Factors that affect nitrification (Water Environment Federation 2007) Nitrification is typically a complete reaction, with the result being predominately nitrate, with this nitrate then being removed from the water with the denitrification process. The denitrification process is where bacteria reduces the nitrate, produced by the nitirifcation process, to nitrogen gas, which is then released into the atmosphere as it is not water-soluble. Denitrication is done by heterotrophic microorganisms, organisms that use organic materials as a source of nutrients and metabolic synthesis as a source of energy (Water Environment Federation 2007). A wide variety of heterotrophic bacteria can denitrify wastewater, with these denitrifiers being able to function in both oxic and anoxic environments, preferring to use molecular oxygen, but can live in environments containing less than 0.3 to 0.5 mg/L of dissolved oxygen, as they will gain oxygen from nitrate-nitrogen molecules to synthesize carbon compounds (eg. BOD), with the byproduct of this reaction being nitrogen gas (Water Environment Federation 2007). Denitrification reaction: NO3 - -N + carbon source + facultative heterotrophic bacteria = N2 + CO2 +H20 + OH- + new bacterial cells (Water Environment Federation 2007) The final step in the BNR process is the removal of phosphorus, which can be removed via either chemical or biological means, but the Membrame Bioreactor uses a combination of both to ensure adequate removal. In the case of the Point Lookout Treatment Plant, the biological removal process is undertaken first, as it removes the vast majority of the phosphorus present, followed by the chemical removal process to remove the remaining phosphorus from the water.
  • 28. 6007ENG – Industry Affiliates Program, Semester 1, 2015 Removal of phosphorus biologically is where the phosphorus present in wastewater is incorporated into the cell biomass of micoorganisms in the water, which are these subsequently removed via sludge wasting (Lenntech n.d.). These mircoorganisms are generally known a Phosphorus Accumulating Organisms and are likely known to comprise a variety of bacterial subpopulations including Acinetobacter, Phodocyclus and other morphologically identifies coccus-shaped bacteria with a diameter of around 1.2 um (MPCA 2002), with these mircoorganisms being encouraged to grow in the anaerobic zone of the BNR process, as the configuration of the reactor giving PAOs with a competitive advantage over other bacteria (Lenntech n.d.). The primary factor to obtain biological phosphorus removal an activated sludge system is the recirculation of sludge through an anaerobic and aerobic zone (as Figure – shows). In the anaerobic zone, P-removing bacteria take up lower fatty acids, main acetate (HAc), into the cell and store this as polyhydroxy-alkanoates (PHA, for this instance being PHB (polyhydroxybutyrate)) (Heijen et al 1994). Uptake of acetic acetic and conversion to PHB: CH2O + (1/2 + α1)ATP + 1/4NADH  CH1.5 O0.5 + 1/2H20 The energy for this transport and storage reaction to occur is thought to be supplied by the hydrolysis of the intracellular polyphosphate (polyP) to phosphate, which is released from the cell into the water (Heijen et al 1994) After this, in the aerobic zone, PHB is used to generate energy for growth and for polyp synthesis, which results in the intake of phosphorus. The concentrations of the phosphates and PHBs in the water decreases dramatically in the aerobic zone due to this process (as seen in Figure -). The uptake and storage of acetate and the degradation of polyP are inversely related to each other due to metabolic restraints, with the ration between phosphate release and acetate uptake usually being consistent, with ATP being produced from this degradation of polyP (Heijen et al 1994). Production of ATP from degradation of polyp: HPO3 + H20  α2ATP + H3PO4 Due to the consumption of lower fatty acids in the anaerobic zone, the polyP organisms accumulate in the sludge, allowing phosphorus to be removed by the sludge when it is collected (Heijen et al 1994).
  • 29. 6007ENG – Industry Affiliates Program, Semester 1, 2015 Figure 10: changes in concentration during the biological phosphorus removal process (Heijen et al 1994) With the capacity for these mircoorganisms to absorb phosphorus depending on the type of ability to store approximately 1.5 to 2.0% phosphorus and Enchanced biological phosphorus removal having the ability to store phosphorus from 5 to 30% (both on a dry weight basis) (MPCA 2002). Chemical removal of phosphorus from wastewater is achieved by the addition of chemicals to wastewater, with Alum (Alumninium Sulphate) being considered the best precipitant, followed by iron (III), iron (II) and calcium. This achieves phosphorus removal when added to wastewater by precipitating the phosphorus in the water for easy removal (Lester et al 1988). When Alum is added to wastewater, the following reaction occurs: AL2(SO4)3-12H2O + 2PO4 3-  2AlPO4 + 3SO4 2- + 14H2O (Lester et al 1988) The dosage of alum needed depends upon the concentration of the soluble phosphate and colloidal particles present, first reacting with the phosphate and then only destabilizing the organic colloidal material after most of the phosphate is precipitated (Nmegbu & Spiff 2014). It is found for alum, the optimum pH range is 5 to 7, as the solubility of the precipitates depends vary with pH (MPCA 2002). As well as this, there are many other factors that cann influence phosphorus removal efficiency, such as Total organic carbon, flow rate, hydraulic loading, frequency of dose adjustment, etc (Lester et al 1988). As stated previous, the required chemical dose is related to the liquid phosphorus concentration. For target concentrations above 2 mg/L (appropriate for chemical addition to a primary clarifier), a dose of 1.0 mole of aluminum per mole of phosphorus is usually found to be sufficient (MPCA 2002). As to be expected, for lower concentrations of phosphorus (such as 0.3 to 1.0 mg/L), the dose necessary for removal can be in the range of 1.2 to 4.0 moles of aluminum (MPCA 2002). The final step in the Point Lookout Wastewater Treatment Plant would usually be membrane filtration. Membranes have been used in water and wastewater applications since the 1960’s, but were deemed to be too expensive for widespread use, however, due to issues such as more stringent treatment regulations, the need for higher quality processes become a priority (WWI, n.d.). Membrane filtration is one of two categories of membrane processes used in wastewater treatment (the other category included Reverse Osmosis and Nanofiltration). Membrane Filtration is where the wastewater is forced through a micro-porous separating later,
  • 30. 6007ENG – Industry Affiliates Program, Semester 1, 2015 providing a barrier to the finest particles present in the wastewater, but allowing dissolved components to pass through (WWI, n.d.). There are two types of membrane filtration technology, ultrafiltration (UF) and microfiltration (MF), with ultrafiltration having pores of 0.01 to 0.02 um and microfiltration having a pore size of 0.04 to 0.10 um (WWI, n.d.). The separation spectrum illustrated in Figure – shows the particle sizes that different filtration technologies are designed to address. Figure 11: Membrane Filtration spectrum for Water and Wastewater Treatment (WWI, n.d.) Microfiltration is used to remove common particles found in water, which includes bacteria and other microbial organisms, with Ultrafiltration being able to do this as well as removing viruses from the wastewater, providing a physical disinfection barrier. While the BNR and Membrane filtration process would most likely treat the wastewater to an acceptable standard for environmental release, the Point Lookout Wastewater Treatment Plant will also have the ability to chlorinate the wastewater if it doesn’t meet the required standards. Chlorine is used to disinfect wastewater in either its gaseous (Cl2) or as hypochlorite salts, with the chlorine (no matter what form) reacting with water to produce hypochlorous acid (HOCl) and hydrochloric acid (HCl), with the HOCl then rapidly dissociates to form the hypochlorite ion: When Chlorine is added to water: Cl2 + H2O  HOCl + HCl HOCl dissociation: HOCl   OCl- + H+
  • 31. 6007ENG – Industry Affiliates Program, Semester 1, 2015 Chlorine causes disinfection as it is a strong oxidizing agent, with it killing pathogens via the oxidation of organic molecules. Chlorine and its products when dissolved in water are neutrally charged, making it possible to easily penetrate the negatively charged surface of pathogens, oxidizing the cell walls, leading to cell lysis or inactivation of functional sites of the cell surface. This ends up making the microorganisms non-functional, meaning that the microorganisms affected wither die or find themselves no longer able to multiply. After the wastewater has been treated with the mentioned processes, the now purified water will be pumped into the existing environmentally-friendly disposal system, where the effluent is slowly filtered into the sand of North Stradbroke Island to a depth of around 80m. The upgraded treatment plant will end up eliminating the need for raw sewerage balance ponds, ensuring that the effluent being released into the environment is of high quality than previously.
  • 32. 6007ENG – Industry Affiliates Program, Semester 1, 2015 5.3. Current Raw Wastewater Statistics: Redland Water has comprehensive records of the wastewater that it treats, with this information including the amount of raw wastewater that the wastewater treatment plants need to treat and the nutrient levels of this raw wastewater. Due to the influx of tourists that the Redland City area needs to deal with during holidays periods and the amount of environmental sensitive areas present, making sure that there is no unexpected amounts of wastewater nutrients that may have an environmental and aesthetic effect of the water bodies is of paramount importance. One of the areas of concern as of late is the ammonia levels present in raw wastewater, as readings have been showing that the ammonia levels during peak tourism periods are higher than is to be expected due to the population increase during these times. In the year ending December 2009, the Redland region received a total of 159,250 domestic and 6,951 international visitors, with these visitors generally staying for approximately 3.9 nights in the various types of accommodation present in this region (RCC 2009). Figure 12: Redland Visitor Numbers, 2002 – 2009 (Tourism Research Australia 2010) The Australian public often has its holiday periods around the nation public holidays of New Year’s Day, Australia, Good Friday, Easter Monday, Christmas and Boxing Day or the school holidays, with holidays often being taken for more extended periods of time around these dates. The following two graphs visualize the large discrepancy between both the ammonia and TKN (Total Kjedahl Nitrogen, which is the total concentration of organic nitrogen and ammonia and is a required parameter for regulatory reporting at many wastewater treatment plants) between the peak and non-peak tourism periods. While a discrepancy is expected due to the population increase, it is higher than expected. For the purpose of this report, the non-peak tourism period shown on the graphs was on the 24/08/2013 and the peak tourism period was on the 31/12/2013.
  • 33. 6007ENG – Industry Affiliates Program, Semester 1, 2015 Figure 13: Peak Vs. Non-Peak ammonia levels Figure 14: Peak Vs. Non-Peak TKN Levels.] One the reasons there is a large fluctuation between both the ammonia and TKN levels during the day and night is often because both chemicals often have diurnal pattern in wastewater levels, most likely due to the excretion habits of a human population, as often urination is one
  • 34. 6007ENG – Industry Affiliates Program, Semester 1, 2015 of the first things a resident of the area will do, with urine being one of the main sources of ammonia released from the human body. The following two graphs show how the levels of KDH and Ammonia in the raw wastewater can change within a week during and after peak tourism times. While the total KDH levels stay similar, the ammonia levels drop by an average of approximately 10 mg/L, which is a significant drop in around a weeks’ time. Figure 15: Total KDH, 31/12/2013 vs. 6/01/2014 Figure 16: Total Ammonia, 31/12/2013 vs. 6/01/2014
  • 35. 6007ENG – Industry Affiliates Program, Semester 1, 2015 The reasons why this discrepancy occurs is currently under consideration, with the amount of tourists the visit and what this influx of tourism entails is being seen as the main culprit, with two of the main theories being mentioned and explored in the next section.
  • 36. 6007ENG – Industry Affiliates Program, Semester 1, 2015 6. Potential Causes: 6.1. Cleaning Products: The release of wastewater, from residential or certain commercial (hotels and resorts) properties is a major source of contamination of the hydrologic cycle, with there being numerous solutions being available, with varying degrees of success, to reduce the impact of wastewater on the environment, both as influent and effluent. However, unlike commercial operations, individual domestic households are more or less immune from restrictions on the disposal of household products into the sewage system, with these products including things such as household cleaning products (Patterson 1998). Due to this, the cumulative effect that this could have on the quality of the wastewater is often ignored. As stated earlier, Ammonia is a widely used hazardous chemical with many application in many different areas, such as agriculture, industrial and commercially. The most likely source for exposure to elevated levels of ammonia for the general population domestically is from the use of household cleaners containing ammonia or ammonium salts (ATSDR 2002). Ammonium hydroxide is the primary active agent in a large number of domestic-, commercial- and industrial-strength cleaning products used for the cleaning and disinfecting of nonporous surface, with its presence in these products being quite well-spread (Bronstein et al 2005, p. 534-544). It has been found that ammonia is often us liberally for domestic cleaning, which is the main non-toiler source of nitrogen and ammonia around domestic properties, as ammonia figures prominently in many domestic cleaners. The concentration of ammonia that is contained by different cleaning products varies, with general concentrations shown below in Table -. Product Stated Ammonia Content Dissolved ammonia and percent wt/vol Measured pH Floor and tile cleaner, full strength Up to 5% ammonia per MSDS 28,700 mg/l, 2.9% 11.67 Name brand glass cleaner, ready-to use Not stated on current MSDS 950 mg/l, 0.095% 10.86 Store brand glass cleaner, ready-to-use Not stated on current MSDS 530 mg/l, 0.053% 10.88 Table 6: Measurement of dissolved ammonia content in tested cleaning products (Bronstein et al 2005, p. 534-544) North Stradbroke Island has a wide variety of accommodation options for tourists, ranging from numerous Resorts, Holiday rentals and camping grounds. North Stradbroke Island has 9 resorts, a large number of holiday rental properties from 6 realtors and 6 main beachfront camping grounds (Stradbroke Island, n.d.). During peak tourism periods, where North
  • 37. 6007ENG – Industry Affiliates Program, Semester 1, 2015 Stradbroke Island is full to capacity, a large amount of cleaning products would be used to maintain the standard of cleanliness expected by tourists, with a large number of the cleaning products used containing ammonia. 6.2. Alcohol Consumption: Australia is one of the heaviest consumers of alcohol of the planet (disbarring the majority of Eastern Europe), with it being recorded that the average Australian adult (15+) consumes approximately 12.2 litres of pure alcohol per year (WHO 2011). With statistics showing that 86.2% of Australians aged 14 years or over have drunk alcohol at least one of more times in their lives, with 37.3% of Australians aged 14 years of over consuming alcohol on a weekly basis (Australian Drug Foundation 2016). The occurance of public holidays and holidays in generally have also been noted as leading to an increase in intoxication, with a study funded by VicHealth providing evidence that acute intoxication, injuried due to assault and traffic accidents increase of public holidays and other major celebratory events (VicHealth 2012). The consumption of alcohol can affect the human body in a myriad of ways, especially in the brain. With it being studied that alcohol can have drastic effect on the hormonal (i.e., endocrine) system, having widespread consequences for virtually the entire human body (Emanuele & Emanuele 1997). Alcohol consumption can affects body parts ranging from the cerebral cortex, to the circulatory system and the digestive system. The consumption of alcohol had been known to increase urinary nitrogen excretion, due to both increasing the amount of urine released from the body, as well as affecting the release of certain hormones in the human body. Alcohol can produce urine excretion in the human body within 20 minutes of consumption and as a result of this urinary fluid loss, which can lead to dehydration if excretion is excessive, the concentration of electrolytes in the blood increases (Emanuele & Emanuele 1997). This is due to alcohol consumption affecting the pituitary gland in the brain, inhibiting the secretion of Vasopressin (antidiuretic hormone (ADH)). ADH’s main role in the human body is to regulate the body’s retention of water, with it being released when the body is dehydrated and causes the kidneys to conserve water, therefore causing the concentration of dissolved substances within urine and reducing urine volume (Emanuele & Emanuele 1997). However, when alcohol inhibits the release of ADH, segments of the kidney’s tubule system become impermeable to water, therefore preventing water from being reabsorbed into the body. When this occurs, the urine formed is dilute and the electrolyte concentration in the blood simultaneously rises, with this usually being the trigger to activate secretion of ADH so the fluid balance is restored, however the rising level of blood alcohol prevents this secretion from occurring (Emanuele & Emanuele 1997). Related to this is the chemical Urea (CO(NH2)2) is the main nitrogen-containing substance in the urine of mammal and the cycling and excretion of urea by the kidneys is a vital part of mammalian metabolism. This is vital as urea plays a role in the countercurrent exchange exchange system of the nephrons, which allows for re-adsorption of water and critical ions from the excreted urine due to the actions of the urea transporter 2 (what allows the transportation of urea across the apical membrane into the luminal space of cells in the thin descending loop of Henle of the kidneys (Fenton & Knepper 2007)), which allows some of
  • 38. 6007ENG – Industry Affiliates Program, Semester 1, 2015 this reabsorbed urea to flow into the excreted urine. This mechanism, which is controlled by ADH is what allows the body to release urine with a higher level of dissolved substance. Some studies have shown that an excessive amount of alcohol consumption can lead to to an increase in the urea content in urine, for example, a study undertaken by Reinus et al. (1989) was undertaken where eight alcoholic patients were continuously fed by a nasogastric tube. When the amount of ethanol was increased to 40 to 60% or the total daily calories, urinary urea nitrogen release increased. As well as this, rat models (such as below) also show changes in whole-body protein metabolism. Control Ethanol % change P Excretion Total Nitrogen (mg/d) 137 ± 11 169 ± 12 + 23 < 0.05 Uric acid (umol/d) 5.3 ± 0.9 12.1 ± 1.4 + 128 < 0.01 Urea (mmol/d) 2.1 ± 0.2 3.4 ± 0.2 + 62 < 0.005 Creatinine (umol/d) 50 ± 3 46 ± 4 - 8 NS Ethanol (umol/d) 106 ± 23 1320 ± 100 + 92 < 0.001 Alanine (umol/d) 9 ± 1 13 ± 3 + 44 < 0.025 Table 7: Urinary Excretion in the Chronically Treated Alcohol-Fed Rat (Preedy & Watson 2003) Note: Data is from chronic ethanol-feeding studies in which young rats were fed a nutritionally complete liquid diet containing either glucose (controls) or ethanol as 35% of total calories. Urine was collected after 6 weeks’ treatment. As the above table shows, these changes include issues such as reduced rates of protein accretion and increases in urinary nitrogen, urea and uric acid excretion. However, this increased urea generation may arise as a consequence of a number of pathways in the body being unregulated, such as flux of ammonia to hepatocytes, carbomyl-phosphate synthetase or ornithine transcarbamoylase acitivites, amino acid (i.e., aspartate) availability and liver blood flow (Preedy & Watson 2003). The increase of urine production and urea content increase by the human body due to the consumption of alcohol, in conjunction with the increase in population in the North Stradbroke Island region during tourism periods and the fact that Australians are more likely to consume larger amounts of alcohol during holidays, that alcohol consumption is being considered as a potential reason for excessive increase in ammonia levels recorded by the Point Lookout Wastewater Treatment Plant. 6.3: Excessive Wastewater Production A point of contention that became noticeable during the analysis of the total ammonia and TKN (Total Kjeldahl Nitrogen) levels in the water tested is that the difference in total ammonia was more discernible than the difference in the TKN levels. This could potentially show that the excessive amounts of ammonia that became of concern to Redland Water may be a symptom of another problem. As to be expected, during peak tourism periods, such as Christmas, far more people are present at popular tourist destinations, such as North Stradbroke Island, and due to this, more wastewater is being produced, which is to be completely expected. However, this excessive
  • 39. 6007ENG – Industry Affiliates Program, Semester 1, 2015 wastewater can lead to a change in the environment of the wastewater before it hits the Point Lookout Wastewater Treatment Plant. The majority of the nitrogen (urea and fecal matter) contained in raw sewage is converted from organic-nitrogen to ammonia (both NH3 and NH4 + ) as it travels through sewer pipes, this process being known as Ammonification (Weaver n.d.). One of the most common reactions that ammonification causes is the oxidation of urea, which is one of the main source of nitrogen in sewage, with 2 units of ammonia being produced when one unit of urea is oxidized. Oxidation of Urea by Urease: (NH2)2CO + H2O  CO2 + 2NH3 (Science Encyclopedia n.d.) Ammonification is mostly and anaerobic process and since aquatic environment of sewage is usually anaerobic, the majority of the influent nitrogen is ammonia by the time it reaches the wastewater treatment plant (Weaver n.d.), as the overall mass of ammonium generated is greater in anaerobic conditions (NCHRP Report 565 2006). Due to this, the amount of ammonia produced due to this may explain the noticeable discrepancy between the total TKN and total ammonia levels, as the more wastewater produced during these periods would increase the amount of ammonification occurring in the wastewater before it reached the Treatment Plant.
  • 40. 6007ENG – Industry Affiliates Program, Semester 1, 2015 7. Options Assessment: Now that the potential reasons have been identified and discussed, this section of the report begins to outline the best option for each potential reason and then begin to analyze each option in how they will satisfy both the purpose and the drivers of this report. The options and the stages to them are more focused on changing the behaviors on several of the groups potentially affected (tourists, cleaning companies and real estate companies/hotel/tourist area owners). 7.1 Options 7.1.1. Change of Cleaning Products Stage 1: Ammonia is a main component in a large majority of domestic cleaning products; the first step would be to determine which products have the highest levels of ammonia that can be replaced Stage 2: From this, determine if there are any alternatives for any cleaning products that contain ammonia and see if it is feasible to replace the original products with the alternatives (e.g: financial, environmentally). Stage 3: Supply cleaning companies with a list of products that are to be discontinued from use, but also mention alternatives to each banned products. Give the companies affected a timeline in which this switch to alternative cleaning products is too occur, making the transition easier for the cleaning companies. 7.1.2. Alcohol Consumption Reduction: Stage 1: Research and determine the typical diet (food, drink, alcohol) of a tourist to North Stradbroke Island. Stage 2: Create a list of products that are to be limited during tourist periods, contact relevant businesses to make them aware of this limitation Stage 3: Attempt to educate tourists of the limitations in place before tourist seasons start, giving them time to be aware of the changes that have occurred. Stage 4: Ensure that the standards are being upheld across North Stradbroke Island.
  • 41. 6007ENG – Industry Affiliates Program, Semester 1, 2015 7.1.3. Wastewater Reduction Stage 1: Determine which appliances/fixtures that use the most water (most likely will be toilets and kitchen sinks) and come up with a list of alternative water-saving appliances/fixtures that can replace them. Stage 2: Come up with a scheme to ensure that real estate companies/hotels/camping site owners are encouraged to replace their existing appliances/fixtures with the water-saving ones, most likely a financial subside scheme. Stage 3: Determine and acceptable timeline in which these changes need to be in place by, with their being penalties in place if the replacements do not occur on time (e.g: financial penalties). 7.1.4. Maintain the Status Quo No changes to the behaviors or technology used on North Stradbroke Island 7.2 Capacity to Satisfy Drivers and Purpose The option determined should try to meet all the project drivers, listed in the table below. Project Driver Fulfillment of Driver Dealing with the excessive ammonia The proposed option will reduce the excessive ammonia levels Process in place that will work while the population of North Stradbroke Island increase The proposed option will continue to work as the population increases. Prevent negative environmental effects The proposed option will majorly lessen the chance of negative environmental effects Does not cause negative economic or social effects The proposed option will not drastically impact other aspects of North Stradbroke Island Does not dramatically affect any of the stakeholders. The proposed option does not dramatically negatively affect a single stakeholder/s at the expense of the other. Table 8: Project Drivers
  • 42. 6007ENG – Industry Affiliates Program, Semester 1, 2015 7.5 Risk Assessment: For this report, all the risk assessment that was undertaken followed the 2007 Redland City Council Risk Assessment Handbook (Redland Shire Council 2007), with this handbook taking its principles from the Australian Standard AS/NZS 4360. This risk assessment will identify the risk that Redland City Council should be aware of with the implementation of each potential option. Redland City Council has several Risk Categories in place for risk assessment:  People  Businesses processes and services  Economic and financial  Environmental natural hazards  Assets and property  Security  Technology date and knowledge  Commercial/legal liability  Socio-political The complete risk assessment for each option are included in Appendix -, with the risk profiles being shown in Figure – below. Figure 17: Risk Assessment Totals As can be seen above, the Risk Assessment profile for Option 2 (Change the consumption habits of tourists) incur a far higher risk that Option 1 (Change of Cleaning Products) and Option 3 (Wastewater Reduction). This is due to the fact that Option 2 is reliant on the tourists visiting North Stradbroke Island to be aware and follow the restrictions that would be in place, which leaves far more room for the standards to be breached, either by accident of
  • 43. 6007ENG – Industry Affiliates Program, Semester 1, 2015 intentionally. With this being the main reason why Option 2’s risk assessment profile is far higher. The slight difference between Option 1 and Option 3 is due to the cost differential to put these two options into place, with Option 3 being far financially intensive to put into place that Option 1, even if it may seem to be the better option. Option 4 (Maintain the status quo) is not represented as this option is seen as more or less unacceptable. While Option 2 should not be strongly considered due to the risks mentioned earlier, both Option 1 and Option 3 are acceptable based on risk.
  • 44. 6007ENG – Industry Affiliates Program, Semester 1, 2015 7.6. SWOT Analysis As could be expected, each of the potential options that are available have their own individual Strengths and Weaknesses inherent to them. One of the ways to determine these is through the use of SWOT analysis (Strengths, Weaknesses, Opportunities and Threats), which allows these four elements to be evaluated side by side. Option 1: Change of Cleaning Products Helpful Harmful Internal Origin Strengths Weaknesses  Companies will be under guidelines to follow standards  While be given time to transition  Should not be too expensive to continue to follow guidelines after a settling period  Enable companies to be more environmental friendly  Potential significant financial outlay  Companies may have deals in place with certain cleaning product manufacturers  Places pressure on council/government to enforce guidelines  May affect the profits of cleaning/real estate companies  Change in products may not be enough vs growing population External Origin Opportunities Threats  Easy transition to more environmentally safe cleaning products  Can be in a company’s best interest to be environmentally friendly  Enables tourists to continue their way of life during holidays  Alternate products may not work as well  Might not be able to maintain cleaning standards  Companies may be hesitant to enact change  Companies may just enact changes to meet the bare minimum  Could make it household cleaning more intensive, raising prices  Cost could be passed onto tourists Table 9: SWOT Analysis, Option 1
  • 45. 6007ENG – Industry Affiliates Program, Semester 1, 2015 Option 2: Change in Tourists consumption habits Helpful Harmful Internal Origin Strengths Weaknesses  Council shows commitment to do what is necessary  Most likely the cheapest option (in total)  Difficult to enforce  Relies on tourists to follow guidelines  Difficulty in holding responsibility of breaches  Can be rather restrictive  Affects the whole island (food that can be sold, etc.)  Affects one group of stakeholders (tourists) negatively dramatically  Requires tourists to be aware of option External Origin Opportunities Threats  Potential to educate people of the effects of their habits   Accidently breach of guidelines by tourists  Purposeful breach of guidelines by tourists  Potential loss of tourist numbers  Potential loss of tourist revenue  Potential loss of long-term economy Table 10: SWOT Analysis, Option 2
  • 46. 6007ENG – Industry Affiliates Program, Semester 1, 2015 Option 3: Wastewater Reduction Helpful Harmful Internal Origin Strengths Weaknesses  Long-term solution  Doesn’t need continual checking up on  Continual improvement  Knowledge of option isn’t necessary for tourists  Significant financial outlay for real estate’s companies/property owners.  Need for potential replacement of more effective appliances/fixtures  Could cut into profit margins  May not seem worth it to companies  Need for council/government to enforce standards External Origin Opportunities Threats  Long-term savings in household costs  Could be a selling point for tourists  Chance of subsides for water-saving appliances/fixtures  Damage of appliances/fixtures, need of fixing/replacing  Efficiency of appliances/fixtures may not be what is expected  Cost-benefits analysis may not be optimal for companies Table 11: SWOT Analysis, Option 3
  • 47. 6007ENG – Industry Affiliates Program, Semester 1, 2015 7.7 Multi-Criteria Analysis Another technique used in determining which option is the best for the problem at hand, is the Multi-Criteria analysis, where each option is assessed against a list of criteria that was determined to be important. With the help of a member of the RCC and the previous research done in this project, the criteria important to this project was determined. The table below (Criteria Ranking and Weighting), ranks each of criteria categories to determine importance and then assigns a weighting to each category (and the subcategories of each) to determine the importance of each. However, it should be noted that the use of this technique is not definitive and should not taken as definitive, but serves as a way to gain an insight into the opinions of the stakeholders involved in this process. Criteria Rank Weight Economic Costing 3 30 Environmental Impacts 2 40 Difficulty to maintain option 5 20 Effect on Stakeholders 4 25 Financial Costing 1 50 Table 12: Criteria Ranking and Weighting In each criteria category, there are several sub-catagories, with each having different ratings and scores. The compare each option against each other, a MCA assessment was used for the way it makes it easy to visualize each option. Figure 18: Ammonia Reduction Multi-Criteria Analysis
  • 48. 6007ENG – Industry Affiliates Program, Semester 1, 2015 8. Complete Analysis. In this section, an analysis of each option will be undertaken, using the data gathered in the previous options assessment stage and listed, in ascending order, to the preferred option. Option 4: Maintaining Status Quo While this option may seem to perform average in the different types of assessment done, this option is seen as the most unviable of the four, as it does nothing to try to reduce the levels of ammonia in the raw wastewater, which will mostly likely increase dramatically as the population of North Stradbroke Island and South-East Queensland increases in the next several decades. Option 3: Changing of Tourist Consumption Habits The potential economic impacts that this option could have on North Stradbroke Island is what makes this one of the most unattractive options being considered. In each type of analysis done, this option is what ends up being the highest in terms of risk, oftenly quite dramatically, often to do with the difficulty of the option to maintain and enforce, as well as the negative effects this would most likely have of tourist behaviours and numbers on North Stradbroke Island. Option 2: Wastewater Reduction This option is seen as the most expensive, mostly due to initial financial outlay real estates companies and hotels/motels would have to stomach to replace their current fixtures/appliance with more water-saving ones, as well as the probable need to replace further if this option was to be continued over the years, leading to further financial costs, which may not be seen as sustainable. Option 1: Changing of Cleaning Products While this option is not as dramatic as the previous two, it is seen as the easiest to introduce and the cheapest in the long run. Placing the onus of the option on cleaning companies means that there will be less change for standards to be exceeded or breached. The cost of replacing current cleaning products with more suitable ones is not that high and this option allows it to be modified as more suitable products may be found as this option is maintained.
  • 49. 6007ENG – Industry Affiliates Program, Semester 1, 2015 9. Recommended Option The recommended option was determined to be Changing of Cleaning Products. 9.1. Preliminary Design : The basis of this option is that the cleaning companies present and in operation on North Stradbroke Island are given a timeline to transition to the use of more environmentally-safe products that do not contain excessive ammonia. As mentioned earlier, the amount of ammonia present in cleaning products varies, the following table gives a rough idea of the ammonia that can be present. Product Stated Ammonia Content Dissolved ammonia and percent wt/vol Measured pH Floor and tile cleaner, full strength Up to 5% ammonia per MSDS 28,700 mg/l, 2.9% 11.67 Name brand glass cleaner, ready-to use Not stated on current MSDS 950 mg/l, 0.095% 10.86 Store brand glass cleaner, ready-to-use Not stated on current MSDS 530 mg/l, 0.053% 10.88 Table 13: Measurement of dissolved ammonia content in tested cleaning products (Bronstein et al 2005, p. 534-544) 9.2. Stages of Option Implementation Stage 1: With ammonia being a main component in a large number of the domestic cleaning products in use by cleaning companies, the first step in implementing this option would be to determine what cleaning products are currently being used on North Stradbroke Island, which would require contacting each company individually and obtaining a cleaning product list. This stage would also, from a planning perspective, be where the timeline for when the complete transition to this option would occur. In the cause of trying to make the transition to more sustainable cleaning products as painless as possible, a timeline of at least several months would be given. This would give plenty of time for communication between cleaning companies and Redland City Council, in which any apparent issues could be discussed and (hopefully) solved peacefully. Stage 2:
  • 50. 6007ENG – Industry Affiliates Program, Semester 1, 2015 From this, determine if there are any alternatives for any cleaning products that contain ammonia and see if it is feasible to replace the original products with the alternatives (e.g: financial, environmentally). In Appendix -, there is a list of popular cleaning products, with their main ingredients and their ammonia content. While not a large amount contain ammonia, the ones that do contain them in significant concentrations and it has been determined that with this option being recommended, that the products recommended to cleaning companies should strive to be sustainable and biodegradable. This is due to that fact that the cleaning products in use could be having other, unknown, effects on the environments and that this slight extra step should be taken for peace of mind. Stage 3: Supply cleaning companies with a list of products that are to be discontinued from use, but also mention alternatives to each banned products. Give the companies affected a timeline in which this switch to alternative cleaning products is too occur, making the transition easier for the cleaning companies. After the recommended products have been decided on, this list is to be provided to cleaning companies, with each of them being able to choose acceptable products at their own discretion. A list of popular cleaning products that do not contain ammonia as their main ingredient is shown in Appendix 3, with this being the foundation of the list of products deemed acceptable by Redland Water, with this list being able to be added too and updated as further research is done.
  • 51. 6007ENG – Industry Affiliates Program, Semester 1, 2015 9.3 Risk Assessment A risk assessment of the recommended option is also included, where any significant risks to do with the option are identified. As well as this, a risk analysis process was used to assess each of the risks that have been identified, where a rating of the risk is calculated by determining the likelihood of this risk occurring and the severity of the consequences that would occur if this risk was to become reality. This risk assessment is for the preliminary design of the recommended option and a more detailed risk should be carried out when the option is being implemented. Option 1: People Risk Consequence(s) Likelihood Rating Consequence Risk Rating Risk Rating Failure to report breaches of the proposed option Council/Government action 2 3 M-12 Doesn’t dramatically affect tourists activities Loss of economic growth from tourism, current and future 1 2 L-4 Doesn’t dramatically affect tourists consumption habits Loss of economic growth from tourism, current and future 1 3 L-6 Failure to define responsibilities between the public, businesses, other stakeholders Council/Government action 2 3 M-12 Option 1: Economic and Financial Risk Consequence(s) Likelihood Rating Consequence Risk Rating Risk Rating Impacts spending habits of tourists Loss of economic growth from tourism, current and future 1 2 L-4 Impacts number of tourists to NSI Loss of economic growth from tourism, current and future 1 2 L-4 Impacts viability of NSI as tourist destination Loss of economic growth from tourism, current and future 1 2 L-4 Financial outlay of option for businesses, council, other stakeholders Loss of business profits, potential shutting down of businesses. 3 3 M-18 Continual financial impact of option on affected Loss of NSI economy, potential shutting down of 2 2 L-8
  • 52. 6007ENG – Industry Affiliates Program, Semester 1, 2015 businesses businesses, loss of jobs Option 1: Environment Risk Consequence(s) Likelihood Rating Consequence Risk Rating Risk Rating Potential for option to not be followed stringently Environment of NSI is negatively affected 3 3 M-18 Environment effects if option is breached Environment of NSI is negatively affected 2 3 M-12 Option 1: Security of Option Risk Consequence(s) Likelihood Rating Consequence Risk Rating Risk Rating Holding breach of option to account Council/Government Action 2 3 M-12 Option 1: Technology, data and knowledge Risk Consequence(s) Likelihood Rating Consequence Risk Rating Risk Rating Lack of understanding of option by tourists, businesses, other stakeholders Council/Government action 1 2 L-4 Purposeful neglect of following the option Council/Government action 1 3 L-6 Failure of knowledge of the option Council/Government action 1 3 L-6 Option 1: Commercial/legal liability Risk Consequence(s) Likelihood Rating Consequence Risk Rating Risk Rating Non-compliance with regulatory requirements Council/Government Action 2 3 M-12 Option 1: Socio-political Risk Consequence(s) Likelihood Rating Consequence Risk Rating Risk Rating Potential for council/government to need to enforce standards recommended Council/Government Action 2 2 L-8 Table 14: Option 1 Risk Analysis Table
  • 53. 6007ENG – Industry Affiliates Program, Semester 1, 2015 8. Conclusions: This report has assessed the options available to Redland Water to reduce the ammonia levels in raw wastewater during peak tourism periods. However, many of these potential options have been determined to be unacceptable, due to reasons ranging from expensive to implement to difficulty to enforce and maintain. In the end, this project found that the most feasible and realistic option in reduces the excess ammonia levels is to enact a change in the cleaning products currently being used to clean tourist rental homes, hotels and other accommodation types. It was determined to be the option with the easiest ability and cheapest to implement and maintain.
  • 54. 6007ENG – Industry Affiliates Program, Semester 1, 2015 9. Recommendations: It is recommended that to implement the selected option:  Redland City Council to develop a detailed report on this option.  Council alert cleaning companies of their intention to phase out certain cleaning products and supply these companies with a list of acceptable alternative products.  Alert the cleaning companies of a timeline in which these changes are expected by.  Redland City Council routinely inspects the cleaning companies and the waterways to ensure that the option standards are being followed and if it is having the desired effect.
  • 55. 6007ENG – Industry Affiliates Program, Semester 1, 2015 References: ‘Redland City’ n.d., Wikipedia. Wiki article, viewed April 26 2016, https://en.wikipedia.org/wiki/Redland_City Comeau, Y & Henze, M, 2008, ‘Wastewater Characterization’, Biological Wastewater Treatment: Princip[les, Modelling and Design, IWA Publishing, London, Uk, ISBN: 978- 1843391883 Natural Resources Management and Environment Department, n.d., ‘Wastewater characteristics and effluent quality parameters’, FAO Corporate Document Repository, http://www.fao.org/docrep/T0551E/t0551e03.htm Burton, F, Stensel, H, Tchobanoglous, G, 2002, ‘Wastewater Engineering, Treatment and Reuse’, 4th Ed., McGraw-Hill Science/Engineering/Math 2008 ‘Constituents in Wastewater’, University of Western Australia, 14 August, viewed 22 March 2016, < http://blogs.uwa.edu.au/fernandawastewater/2015/08/14/constituents-in- wastewater/> Charlton, M, Constable, M, Fern, McDonald K, et al. 2003, ‘An Ecological Risk Assessment of Ammonia in the Aquatic Environment’, Human and Ecological Risk Assessment, Vol. 9, No. 2, pp. 527-548 Ellis, T, 2004, ‘Chemistry of Wastewater’, Environmental and Ecological Chemistry, Vol. 2 Bronstein, R, Fedoruk, M & Kerger, B, 2005, ‘Ammonia exposure and hazard assessment for selected household cleaning products uses’, Journal of Exposure Analysis and Environmental Epidemiology, Vol. 15, pp. 534-544 Bronstein, R, Fedoruk, M & Kerger, B, 2005, ‘Ammonia exposure and hazard assessment for selected household cleaning products uses’, Journal of Exposure Analysis and Environmental Epidemiology, Vol. 15, pp. 534-544 Minnesota Department of Agriculture n.d., ‘Ecological Effects of Ammonia’, MDA, St. Paul, viewed 22 March 2016, < http://www.mda.state.mn.us/chemicals/spills/ammoniaspills/ecoeffects.aspx> World Health Organisation 1996, ‘Ammonia in Drinking Water’, Guidelines for drinking- water quality, 2nd ed. Vol. 2. WHO, Geneva Bell, C, Davis, N, Lawrence, I, Maher B, Wade, A & Zoppou, C, 1998 ‘Estimating the Allowable Ammonia Concentrations in Wastewater Treatment Plant Discharge to Ensure Protection of Aquatic Biota’, Environmental Technology, Vol. 19, No. 7, pp. 749 – 754 Ellis, T, 2004, ‘Chemistry of Wastewater’, Environmental and Ecological Chemistry, Vol. 2 United States Environmental Protection Agency 2015, ‘Preventing Eutrophication: Scientific Support for Dual Nutrient Criteria’, EPA, viewed 22 March 2016, < https://www.epa.gov/sites/production/files/documents/nandpfactsheet.pdf>
  • 56. 6007ENG – Industry Affiliates Program, Semester 1, 2015 International Programme on Chemical Safety, ‘Ammonia’, IPCS, Environmental Health Criteria 54 Institut National de Recherche et de Securite de France , ‘Ammoniac et Solutions aqueuses’, 2007, INRS, viewed 23 March 2016, < http://www.inrs.fr/publications/bdd/fichetox/fiche.html?refINRS=FICHETOX_16> ATSDR (Agency for Toxic Substances and Disease Registry). DRAFT Toxicological Profile for Ammonia. US Department of Health and Human Services, Public Health Service, 2002. Patterson, R, 1998, ‘Household Chemical Impact on Effluent Re-use’ WaterTECH Conference- Brisbane 2008 National Pollutant Inventory ‘Ammonia (total), NPI, Australian Government, Department of the Environment, viewed 24 March 2016, < http://www.npi.gov.au/resource/ammonia-total Blanc, P, Hartle, R, Hull, R, Reed, L, 1984, ‘HHE Report No. HETA-83-381-1411, Riverfron Stadium, Cincinnati, Ohio’ The National Institute for Occupational Safety and Health. Environmental Protection Agency: Environmental Criteria and Assessment Office, ‘Summary Review of Health Effects Associated with Ammonia, 1989, EPA. Franson, M, et al, 1981, ‘Standard methods for the examination of water and wastewater. Method 417: Nitrogen (ammonia)’, 15th ed. Wahington, DC:American Public Health Association; pp. 351 – 366 National research council (1977) Ammonia, EPA, Health Effects Research Laboratory; EPA report no. EPA-600/1-77-054 Redland City Council, 2015, ‘Wastewater Treatment Plant Update,’RCC, viewed April 6 2016, < https://yoursay.redland.qld.gov.au/point-lookout> Redland City Council, ‘Catchment Descriptions and Water Cycle Accounts’ wiewed April 6, 2016, < http://www.redland.qld.gov.au/EnvironmentWaste/Water/Documents/Catchment- descriptions-and-water-cycle-accounts.pdf> Redland City Council, 2015, ‘Wastewater Treatment Plant Update: FAQs’, RCC, viewed April 6 2016, < https://yoursay.redland.qld.gov.au/point-lookout/faqs> Water Environment Federation, 2007, ‘Biological Nutrient Removal Processes’, < http://www.wefnet.org/mopnew/Operation_of_Municipal_Wastewater_Treatment_Plants/Ch apter%2022%20Revised_6th%20Edition.pdf> Oram, B, 2014, ‘Ammonia in Groundwater, Runoff and Streams,’ Water Research Center, viewed April 7 2016, < http://www.water-research.net/index.php/ammonia-in-groundwater- runoff-and-streams> United Nations Environment Programme, n.d., ‘Tourism’s Three Main Impact Areas’, UNEP, viewed April 7 2016, <
  • 57. 6007ENG – Industry Affiliates Program, Semester 1, 2015 http://www.unep.org/resourceefficiency/Business/SectoralActivities/Tourism/FactsandFigure saboutTourism/ImpactsofTourism/EnvironmentalImpacts/TourismsThreeMainImpactAreas/t abid/78776/Default.aspx> Howden, S, 2012, ‘It’s official: Australia no longer in drought,’ Brisbane Times (online), 21 April, < http://www.brisbanetimes.com.au/environment/weather/its-official-australia-no- longer-in-drought-20120427-1xpsp.html> Gössling, S, 2013, ‘Tourism and water: Interrelationships and management’, Global Water Forum, < http://www.globalwaterforum.org/2013/07/16/tourism-and-water- interrelationships-and-management/> Ceron, JP, Dubois, G, Gössling, S, Hall, M, Lehmann, LV, Peeters, P, Scott, D, 2012, ‘Tourism and water use: Supply, demand and security. An international review’, Tourism Management, vol. 33 Cladera, A, Martinez, V, Moia, A, Rossello-Batle, B, 2010, ‘Energy use, CO2 emissions and waste throughout the life cycle of samples of hotels in the Balearic Islands’, Energy and Buildings, Vol. 42, Iss. 4 University College London, n.d., ‘Ammonia Toxicity’, UCL, London, < http://www.ucl.ac.uk/~ucbcdab/urea/amtox.htm> Spuhler, D & Stauffer, B, 2011, ‘Membrane Bioreactor’, Sustainable Sanitation and Water Management, < http://www.sswm.info/category/implementation-tools/wastewater- treatment/hardware/semi-centralised-wastewater-treatments/m> ‘Membrane Bioreactor’ n.d., Wikipedia. Wiki article, viewed April 22 2016, < https://en.wikipedia.org/wiki/Membrane_bioreactor> NOAA Ocean Service Education, 2008, ‘Nutrient Pollution- Eutrophication’, < http://oceanservice.noaa.gov/education/kits/estuaries/media/supp_estuar09b_eutro.html> Howarth, R & Marino, R 2006, ‘Nitrogen as the limiting nutrient for sutrophication in coastal marine ecosystems: Evolving views over three decades’, Limnol. Oceanogr, Vol. 51 (1, part 2), pp. 364-376 He, Z, Hao, H, Wu, X, Yang, X, 2008, ‘Mechanisms and assessment of water eutrophication’, Journal of Zhejiang University Science B, Vol. 9(3), pp. 197-209 Nmegbu, C & Spiff, J, 2014, ‘Chemical Flocculation of Microorganisms in the Reservoir during Meor’, International Journal of Engineering and Advanced Technology, Vol. 3, Iss. 5, pp. 46-49 Lester, J, Perry, R, Stephenson, T, Yeoman, S, 1988, ‘The removal of phosphorus during wastewater treatment: a review’, Environmental Pollution, Vol. 49, Iss. 3, pp. 183-233 Minnesota Pollution Control Agency, 2002, ‘Phosphorus Treatment and Removal Technologies’, MPCA, https://www.pca.state.mn.us/sites/default/files/wq-wwtp9-02.pdfo