IntroductionThis report analyzes the market in terms of size, key drivers and resistors, trends and competitive positioning. Retail banks in this report are defined as those banks which derive significant revenue from retail lending operations. The report includes profiles of the top ten companies in the industry along with 5-year financial analysis and in-depth SWOT analysis.Scope*Performance of the global retail banking market on the basis of sales, volume and respective growth patterns over the past five years*Obtain descriptive profiles of the top ten leading players including strategic initiatives undertaken in the last 12 months*Analysis of the Strengths, Weaknesses, Opportunities and Threats of the top 10 retail banking companies along with business overview and financials*Benchmark the performance of the top 10 players for the past five years; includes revenue comparison, profitability analysis, industry-specific ratiosHighlightsThe global top 10 retail banks generated total revenues of $1,031.1 billion in FY2008, representing a CAGR of 7.6% during 200608.Currency conversions calculated using constant 2008 annual average exchange rates.Save time, money and resources on analyzing the top 10 retail banking companies using this reportReasons to Purchase*Save time, money and resources on analyzing the top 10 retail banking companies using this report*Analyze the global retail banking market with key industry metrics including market value, market volume, and growth forecasts*Assess the intensity of competition based on the 5-forces model including degree of rivalry, substitutes, new entrants, buyer power and supplier power

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Global Top 10 Retail Banks Industry, Financial and SWOT Analysis
Published on May 2010
Report Summary
Introduction
This report analyzes the market in terms of size, key drivers and resistors, trends and competitive positioning. Retail banks in this
report are defined as those banks which derive significant revenue from retail lending operations. The report includes profiles of the
top ten companies in the industry along with 5-year financial analysis and in-depth SWOT analysis.
Scope
*Performance of the global retail banking market on the basis of sales, volume and respective growth patterns over the past five years
*Obtain descriptive profiles of the top ten leading players including strategic initiatives undertaken in the last 12 months
*Analysis of the Strengths, Weaknesses, Opportunities and Threats of the top 10 retail banking companies along with business
overview and financials
*Benchmark the performance of the top 10 players for the past five years; includes revenue comparison, profitability analysis,
industry-specific ratios
Highlights
The global top 10 retail banks generated total revenues of $1,031.1 billion in FY2008, representing a CAGR of 7.6% during 200608.
Currency conversions calculated using constant 2008 annual average exchange rates.
Save time, money and resources on analyzing the top 10 retail banking companies using this report
Reasons to Purchase
*Save time, money and resources on analyzing the top 10 retail banking companies using this report
*Analyze the global retail banking market with key industry metrics including market value, market volume, and growth forecasts
*Assess the intensity of competition based on the 5-forces model including degree of rivalry, substitutes, new entrants, buyer power
and supplier power
Table of Content
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Table of Contents 2
Table OF FIGURES 3
TABLES 4
Executive Summary 5
Industry analysis 5
Industry definition 5
Research highlights 5
Market Value 6
Market Forecast 7
Market Share-Top 10 8
Market Segementation-Geography 10
Five Forces Analysis 11
Summary 11
Buyer power 12
Supplier power 14
New entrants 15
Substitutes 17
Rivalry 18
Top 10 Companies Landscape 20
Top 10 Companies Landscape 20
ING Group 21
HSBC Holdings plc 21
Bank of America Corporation 21
Citigroup Inc. 22
JP Morgan Chase & Co 22
UniCredit Group 22
Societe Generale 22
Industrial and Commercial Bank of China 22
China Construction Bank Corporation 22
Wells Fargo & Company 22
Revenue analysis 23
Financial performance analysis 25
Operating profit analysis 26
Net profit analysis 27
Ratio analysis 28
Company Reports 30
ING Group 30
Company overview 30
Business description 30
SWOT analysis 31
Strengths 31
Weaknesses 32
Opportunities 33
Threats 34
Recent developments 35
HSBC Holdings plc 36
Company overview 36
Business description 36
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SWOT analysis 38
Strengths 38
Weaknesses 39
Opportunities 40
Threats 40
Recent developments 41
Bank of America Corporation 43
Company overview 43
Business description 43
SWOT analysis 45
Strengths 45
Weaknesses 46
Opportunities 47
Threats 48
Recent developments 50
Citigroup Inc. 51
Company overview 51
Business description 51
SWOT Analysis 52
Strengths 52
Weaknesses 52
Opportunities 53
Threats 54
Recent developments 55
JP Morgan Chase & Company 57
Company overview 57
Business description 57
SWOT analysis 59
Strengths 59
Weaknesses 60
Opportunities 60
Threats 61
Recent developments 62
UniCredit S.p.A. 63
Company overview 63
Business description 63
SWOT analysis 65
Strengths 65
Weaknesses 66
Opportunities 66
Threats 68
Recent developments 69
Societe Generale 70
Company overview 70
Business description 70
SWOT analysis 71
Strengths 71
Weakness 72
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Opportunities 73
Threats 74
Recent developments 75
Industrial and Commercial Bank of China Ltd 76
Company overview 76
Business description 76
SWOT Analysis 77
Strengths 77
Weaknesses 78
Opportunities 79
Threats 80
Recent developments 81
China Construction Bank Corporation 82
Company overview 82
Business description 82
SWOT analysis 83
Strengths 83
Weaknesses 84
Opportunities 84
Threats 85
Recent developments 86
Wells Fargo & Company 87
Company overview 87
Business description 87
SWOT analysis 88
Strengths 88
Weakness 89
Opportunities 89
Threats 90
Recent developments 91
Financial Analysis 92
ING Group 92
HSBC Holdings plc 96
Bank of America Corporation 99
Citigroup Inc. 102
JP Morgan Chase & Company 105
UniCredit S.p.A 108
Societe Generale 111
Industrial and Commercial Bank of China Ltd 114
China Construction Bank Corporation 117
Wells Fargo & Company 120
Appendix 123
List of Tables
Table 1: Global retail banks market, $ billion, 2004-08 6
Table 2: Global retail banks asset value forecast, 2008-13 7
Table 3: Global top 10 retail banks market share by assets, 2008 8
Table 4: Global retail banks market segmentation-geography, % share, 2008 10
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Table 5: Revenue of global top 10 retail banks, $ million, FY2008 20
Table 6: Revenue growth of global top 10 retail banks, 2006-08 23
Table 7: Key financials of global top 10 retail banks, FY2008 25
Table 8: Key industry-specific ratios, FY2008 28
Table 9: ING Group-Financial and operational highlights, 2004-08 ($ million) 92
Table 10: ING Group-Key industry specific ratios, 2004-2008 95
Table 11: HSBC Holdings-Financial and operational highlights, 2004-2008 ($ million) 96
Table 12: HSBC Holdings-Key industry specific ratios, 2004-2008 98
Table 13: Bank of America Corporation-Financial and operational highlights, 2004-2008 ($ million) 99
Table 14: Bank of America Corporation-Key industry specific ratios, 2004-2008 101
Table 15: Citigroup-Financial and operational highlights, 2004-08($ million) 102
Table 16: Citigroup-Key industry specific ratios, 2004-08 104
Table 17: JP Morgan Chase-Financial and operational highlights, 2004-08($ million) 105
Table 18: JP Morgan Chase-Key industry specific ratios, 2004-08 107
Table 19: UniCredit-Financial and operational highlights, 2004-08($ million) 108
Table 20: UniCredit-Key industry specific ratios, 2004-08 110
Table 21: Societe Generale-Financial and operational highlights, 2004-08($ million) 111
Table 22: Societe Generale-Key industry specific ratios, 2004-08 113
Table 23: Industrial and Commercial Bank of China-Financial and operational highlights, 2004-08($ million) 114
Table 24: Industrial and Commercial Bank of China-Key industry specific ratios, 2004-08 116
Table 25: China Construction Bank-Financial and operational highlights, 2004-08 ($ million) 117
Table 26: China Construction Bank-Key industry specific ratios, 2004-08 119
Table 27: Wells Fargo & Company-Financial and operational highlights, 2004-08($ million) 120
Table 28: Wells Fargo & Company-Key industry specific ratios, 2004-08 122
List of Figures
Figure 1: Global retail banks market, $ billion, 2004-08 6
Figure 2: Global retail banks market, $ billion, 2008-13 7
Figure 3: Global top 10 retail banks market share by assets, 2008 9
Figure 4: Global retail banks market segmentation-geography, % share, 2008 10
Figure 5: Forces driving competition in the global retail banks market 11
Figure 6: Drivers of buyer power in the global retail banks market 12
Figure 7: Drivers of supplier power in the global retail banks market 14
Figure 8: Factors influencing the likelihood of new entrants in the global retail banks market 15
Figure 9: Factors influencing the threat of substitutes in the global retail banks market 17
Figure 10: Drivers of degree of rivalry in the global retail banks market 18
Figure 11: Revenue of global top 10 retail banks, $ million, FY2008 21
Figure 12: Revenue growth of global top 10 retail banks, 2006-08 24
Figure 13: Operating performance analysis, FY2008 26
Figure 14: Net profit analysis, FY2008 27
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