1. Renee Brown <vreneeb1@gmail.com>
FW: STEVE HATCHER UPDATE - RE: Past Due Invoices
1 message
Renee Brown <rbrown@msrenewal.com> Wed, Mar 4, 2015 at 10:45 AM
To: "vreneeb1@gmail.com" <vreneeb1@gmail.com>, Renee <vreneeb1@yahoo.com>
-----Original Message-----
From: steve hatcher [mailto:hatcherplumbing@sbcglobal.net]
Sent: Thursday, January 29, 2015 2:47 PM
To: Renee Brown
Subject: Re: STEVE HATCHER UPDATE - RE: Past Due Invoices
Renee,
Thank you so much for checking into the invoice in question for $188.48. I was able to pull our November
bank statement and found where a direct deposit had been sent in the amount of $188.48 as you
explained. I would normally get an email when a direct deposit was made, somewhere it got lost or went to
spam, either way, I have credited the invoice properly.
It looks like all we have left is the big one and I honestly appreciate everything you are doing to help
resolve this.
Phyllis
Steve Hatcher Plumbing And Drain, LLC
7510 Pebble Drive
Fort Worth, Texas 76118
(817) 461-4900 Phone
(817) 284-9308 FAX
www.hatcherplumbing.com
--------------------------------------------
On Tue, 1/27/15, Renee Brown <rbrown@msrenewal.com> wrote:
Subject: STEVE HATCHER UPDATE - RE: Past Due Invoices
To: "'steve hatcher'" <hatcherplumbing@sbcglobal.net>
Date: Tuesday, January 27, 2015, 1:58 PM
PHYLLIS,
Your original e-mail from 12/30/14 (attached) did not provide our WO #'s; thank you for providing them.
Here are my findings -
Invoice # 30048R from 8/06/14 at $531.20 WORK ORDER
#147746 - This has been paid on 1/21/15.
Invoice #30085 from 8/13/14 at $188.48 WORK ORDER
#148388 - Invoice was paid on 11/21/14; however, paid under WO 159680. WO 148388 invoice was paid
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2. for $315.30 on 8/19/14. Please check your payment detail slips.
Invoice # 30172 from 8/27/14 at $2184.28 WORK ORDER
#150280 - Keith and I are working with our corporate office on this one. I do apologize for the delay on
this one. I have sent both Keith and my corporate office an e-mail in regards to this invoice. I hope to have
this one resolved no later than tomorrow.
Thank you kindly,
Renee Brown
Customer Service Manager
5005 W Royal Lane, Suite 132 . Irving, TX 75063 Office Phone and Fax (214) 865-6008
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-----Original Message-----
From: steve hatcher [mailto:hatcherplumbing@sbcglobal.net]
Sent: Wednesday, January 21, 2015 2:43 PM
To: Renee Brown
Subject: Fw: Past Due Invoices
RENEE,
THIS EMAIL IS IN RESPONSE TO YOUR EMAIL TODAY.
i HAVE ATTACHED A SCANNED COPY OF THE INVOICES IN THE PDF ATTACHMENT.
ALSO, BELOW IN THE ORIGINAL EMAIL WE SENT ON 12/30, I MARKED DOWN THE P.O. #'S
AGAIN.
THE INVOICES WITH THE WORK ORDER NUMBERS HAVE BEEN SENT MULTIPLE TIMES
BEFORE.
I KNOW YOU ARE TRYING TO HELP AND WE APPRECIATE YOUR ASSISTANCE, SORRY YOU
ARE PUT IN THE MIDDLE OF THIS.
PHYLLIS
Steve Hatcher Plumbing And Drain, LLC
7510 Pebble Drive
Fort Worth, Texas 76118
(817) 461-4900 Phone
(817) 284-9308 FAX
www.hatcherplumbing.com
--- On Tue, 12/30/14, steve hatcher <hatcherplumbing@sbcglobal.net>
wrote:
Page 2 of 3Gmail - FW: STEVE HATCHER UPDATE - RE: Past Due Invoices
9/3/2015https://mail.google.com/mail/u/0/?ui=2&ik=59a063c93d&view=pt&cat=MSR&search=cat...

3. > From: steve hatcher <hatcherplumbing@sbcglobal.net> > Subject: Past Due Invoices > To:
rbrown@msrenewal.com > Date: Tuesday, December 30, 2014, 12:36 PM Renee, > > We still have 3
past due invoices.
>
> Can you please check on the status of these invoices and provide us > with an update?
>
> Invoice # 30048R from 8/06/14 at $531.20 WORK ORDER #147746 > > Invoice #30085 from 8/13/14
at $188.48 WORK ORDER
#148388
>
> Invoice # 30172 from 8/27/14 at $2184.28 WORK ORDER #150280 > > Total Past Due $2903.96 >
> Thank you, > Steve > > > > > Steve Hatcher Plumbing And Drain, LLC > 7510 Pebble Drive > Fort
Worth, Texas 76118 > (817) 461-4900 Phone > (817) 284-9308 FAX > www.hatcherplumbing.com >
Page 3 of 3Gmail - FW: STEVE HATCHER UPDATE - RE: Past Due Invoices
9/3/2015https://mail.google.com/mail/u/0/?ui=2&ik=59a063c93d&view=pt&cat=MSR&search=cat...