Organization / Workplace

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Occupation

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Technology / Software / Internet

About

• Providing Enterprise Level Support for Exchange 2007/2010, on Windows 2003/2008 • Assisting clients to Design, Architect , Implement & Troubleshoot Exchange Online related issues. • Configuring servers, DNS, AD sites, firewalls and MX records to achieve mail flow. • Assisting with Exchange High availability, Backup strategy, Migration, Co-existence, Security, Compliance etc. • Facilitating resolution of complex technical issues in all areas of assigned Microsoft products by collecting the necessary documentation or recreating issue in-house. • Responsible for efficiently managing the relationship with these customers and thoroughly documenting their cases. • Representing ...