This certificate certifies that Radwa Ali Sayed successfully completed 21 hours of online training in ITIL 2011 Intermediate Service Design. The certificate, numbered ITILINTOLCC-1683, was issued on May 19th, 2015 and was signed by the Director Krishna Kumar.

1. Certificate No: ITILINTOLCC-1683
Certificate of Completion
This is to certify that
Radwa Ali Sayed
Has successfully completed 21 hours of online training on
ITIL® 2011 Intermediate Service Design
This 19th
Day of May, 2015 Krishna Kumar, Director