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Managing for growth
Taking HSBC to the next level
Prepared for


Michael Geoghegan
Group Chief Executive Officer



Merrill Lynch Conference – London – October 2006
Forward-looking statements

This presentation and subsequent discussion may contain certain forward-
looking statements with respect to the financial condition, results of operations
and business of the Group. These forward-looking statements represent the
Group’s expectations or beliefs concerning future events and involve known
and unknown risks and uncertainty that could cause actual results,
performance or events to differ materially from those expressed or implied in
such statements. Additional detailed information concerning important factors
that could cause actual results to differ materially is available in our Annual
Report.
Story so far… does it tell all?
Total shareholder return

HSBC TSR – 15 years, 25% CAGR                            HSBC TSR – two years, 13% CAGR

3,000                                                    140


2,500
                                                         130

2,000
                                                         120
1,500

                                                         110
1,000

                                                         100
 500


                                                          90
   0
                                                          Jul-04   Nov-04   Apr-05   Aug-05   Jan-06   Jun-06
   Jun-91   Jun-94   Jun-97   Jun-00   Jun-03   Jun-06
HSBC – record of growth
Dividends per share/earnings per share
(US cents)                               Asian crisis            Argentinean crisis
                                                                                                           15%
                                                                                                      S+
140                                                                                                 EP

120
                                                                                      GR
                                                                                    CA
100
                                                                                25%
                                                                           S+
                                                                         EP
  80
                                                                                                                  DPS1
  60
                                                                                                                  16% CAGR
  40                                                                                                              1995-2005

  20

    0
           1995          1996          1997     1998    1999   2000   2001      2002       2003   2004     2005

                                         UK GAAP (excl goodwill amortisation)                            IFRS
                                                         DPS      EPS

(1) DPS are in respect of periods shown above
HSBC half year results


US$m                                                    H105       H106     % change

Net operating income before loan impairment
                                                       28,029     32,185     +15
charges

                                                                             +14
Net operating income                                   24,752     28,295

Total operating expenses                              (14,420)   (16,139)    +12

Profit before tax                                      10,640     12,517     +18

Profit attributable to shareholders                     7,596      8,729     +15

Earnings per share (US$)                                 0.69       0.78     +13

Dividends per share (US$), first and second interim
                                                         0.28       0.30      +7
dividends

Tier 1 ratio (%)                                           8.7        9.4
Has HSBC got too much capital and should it be
returned to shareholders?
Improving capital efficiency

(US$bn)                                                                                          (%)
                                                          24% annualised return from
                                                          additional US$9bn of capital
110                                                                                              20

                                                                                      US$102bn
100                                                                US$97bn
                                                                                                 15
                                                US$93bn

 90


                                                                                                 10
 80



 70                                                                                              5
             H104               H204              H105               H205                 H106

          Average invested capital employed (US$bn)      Return on invested capital (%)
          Tier 1 ratio (%)
Major acquisitions in last 5 years – a record of success


                                                         Acquisition cost             Pre-tax profit, 1H06

 2001 Demir Bank1 (Turkey)                                     US$425m                          US$120m

 2002 Bital2 (Mexico)                                          US$2.3bn                         US$515m

 2003 Household3                                                                               US$2.8bn4
                                                              US$16.4bn

 2004 Bank of Bermuda                                          US$1.2bn                               n/a

 And strategic stakes in China:
 2002/5 Ping An                                                    19.9% Substantial increase in value of
                                                                         stakes (US$4.0bn to US$10.9bn)
 2004/5 Bank of Communications                                     19.9% Leading foreign bank in China

(1) Demir Bank and Benkar
(2) Bital, Seguros and Afore Allianz Dresdner
(3) Household and Metris
(4) HSBC Finance Corp, IFRS Management Basis, Form 8-K
Has HSBC become too big to manage?
Our global distribution
Our global advantage
HSBC Group international network
• In 76 countries and territories
• With 9,500 offices




                                                Managua
                                                          Bogotá

                                      San
                                 Salvador
                                Tegucigalpa

                                     San Jose




Key

 To be added with Grupo Banistmo S.A.
Strength of operating franchise by geography

Profit before tax
1H05                                                                        1H06         3%
             3%
                         27%            Europe                                                   29%
                                                                            34%
35%                                     Hong Kong

                                        Rest of Asia Pacific

                                        North America
                        23%                                                                     21%
                                        South America                             13%
       12%

        US$10.6bn                                                                   US$12.5bn

Growth in profit, 1H06 vs 1H05
             Europe                                                                               +25
        Hong Kong                                              +10
Rest of Asia-Pacific                                                                                    +29
      North America                                                   +15
      South America            -2
                                                                                                             (%)
              Group                                                           +18

                       (5)          0         5                10    15             20            25    30
Strength of operating franchise by customer group

Pre-tax profits
1H05                                                                            1H06
                                                                                            5%
       4% 3%
                                  Personal Financial Services
                                                                                    23%
22%                               Corporate, Investment Banking and Markets
                                                                                                        47%
                      49%         Commercial Banking

                                  Private Banking
                                                                                      25%
   22%                            Other
         US$10.6bn                                                                         US$12.5bn


Growth in profit, 1H06 vs 1H05
               Personal Financial Services                           +13
Corporate, Investment Banking and Markets                                                                          +37
                      Commercial Banking                                             +21
                            Private Banking                                                               +33
                                     Group                                    +18
                                                                                                                          (%)
                                              0     5           10     15       20          25     30         35         40
Why invest in HSBC rather than good regional
players?
Our businesses – building for sustained growth


                          0
                              Harvest                                                                          Grow
                                                                          Singapore
                                                                            Bermuda
                         20                                                    Mexico
Cost efficiency ratio




                                                                                Malaysia
                                                        Hong
                                                                                  Argentina
                                                        Kong                                  UAE
                         40                                         US
                                                Malta
                              50.1%
                                                                                                                 India
                                                                                         Brazil
                                               Turkey
                         60                                    UK
                                                   France                                     Mainland China
                                                                         Germany
                         80
                                                            Canada                 Europe Private
                                                                                   Banking
                              Re-engineer                                                                      Invest
                                                            14.8%
                        100
                           (40)         (20)        0               20                  40               60             80
                                                            Revenue growth


                                               Prioritisation of Investment
What are the next things to look for from HSBC?
The Brand
Shift spend to global innovation and service

2005 actual (US$4,413m)             2006 plan (US$4,810m)          2007 plan (US$4,990m)
            2%                                  1%                                  1%
                    8%                               11%                                   12%
                         4%
                                                            5%
                                                                                                 7%



                                                                    48%
                                    50%
52%
                              34%
                                                             33%
                                                                                                 32%




            Group Systems - Gold                        Group Systems Regional Implementation
            Regional Development                        IT Operations
            Other
Our people, our culture – the best place to work
Insurance and retirement business
The opportunity
People aged 60 years and over: 1950–2050 (millions)

2,000



1,500



1,000



 500



     0
                                                                                 2050
                     1950                            1980          2000   2025
Source: United Nations World Population Prospects, 2004 Revision
What are the potential challenges?
(1)
  HSBC exposure to US residential lending

                                    (1)
  US residential mortgages                (US$bn)
  130                                                                               126
  125
                                                      118
  120
                       112
  115
  110
  105
  100
                      1H05                            2H05                      1H06
  US consumer finance (1H06)
 18%
                                                27%
      US$16bn                                       US$24bn
                             First lien                                Fixed rate

                             Second lien
          US$73bn                                                      ARMs
                                                       US$65bn
                                                                 73%
                    82%
          US$89bn                                      US$89bn
(1) 1st mortgage and 2nd lien lending
HSBC exposure to UK consumer


                                             HSBC Group Personal Lending
                                             (US$448bn)

                                                          26%

                                                                 UK

                                                                 Rest of
  UK Personal Lending
                                                                 Group
  (US$118bn)
                                             74%


  36%
                     Residential mortgages

                     Other personal
                     unsecured
               64%
Our main focus
Joining up the company for our customers


                                    Businesses
                                n




                                                 O
                          tio




                                                  rg
                        u




                                                    an
                   ib




                                                     is
                 tr




                                                       at
               is




                                                         io
           D




                                                           n
          Te
               ch




                                                       re
                    no




                                                    ltu
                      lo




                                                  Cu
                           gy

                                      Brand
Who is Michael Geoghegan?




                            Now you know

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Managing for Growth - Taking HSBC to the next level

  • 1. Managing for growth Taking HSBC to the next level Prepared for Michael Geoghegan Group Chief Executive Officer Merrill Lynch Conference – London – October 2006
  • 2. Forward-looking statements This presentation and subsequent discussion may contain certain forward- looking statements with respect to the financial condition, results of operations and business of the Group. These forward-looking statements represent the Group’s expectations or beliefs concerning future events and involve known and unknown risks and uncertainty that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Additional detailed information concerning important factors that could cause actual results to differ materially is available in our Annual Report.
  • 3. Story so far… does it tell all?
  • 4. Total shareholder return HSBC TSR – 15 years, 25% CAGR HSBC TSR – two years, 13% CAGR 3,000 140 2,500 130 2,000 120 1,500 110 1,000 100 500 90 0 Jul-04 Nov-04 Apr-05 Aug-05 Jan-06 Jun-06 Jun-91 Jun-94 Jun-97 Jun-00 Jun-03 Jun-06
  • 5. HSBC – record of growth Dividends per share/earnings per share (US cents) Asian crisis Argentinean crisis 15% S+ 140 EP 120 GR CA 100 25% S+ EP 80 DPS1 60 16% CAGR 40 1995-2005 20 0 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 UK GAAP (excl goodwill amortisation) IFRS DPS EPS (1) DPS are in respect of periods shown above
  • 6. HSBC half year results US$m H105 H106 % change Net operating income before loan impairment 28,029 32,185 +15 charges +14 Net operating income 24,752 28,295 Total operating expenses (14,420) (16,139) +12 Profit before tax 10,640 12,517 +18 Profit attributable to shareholders 7,596 8,729 +15 Earnings per share (US$) 0.69 0.78 +13 Dividends per share (US$), first and second interim 0.28 0.30 +7 dividends Tier 1 ratio (%) 8.7 9.4
  • 7. Has HSBC got too much capital and should it be returned to shareholders?
  • 8. Improving capital efficiency (US$bn) (%) 24% annualised return from additional US$9bn of capital 110 20 US$102bn 100 US$97bn 15 US$93bn 90 10 80 70 5 H104 H204 H105 H205 H106 Average invested capital employed (US$bn) Return on invested capital (%) Tier 1 ratio (%)
  • 9. Major acquisitions in last 5 years – a record of success Acquisition cost Pre-tax profit, 1H06 2001 Demir Bank1 (Turkey) US$425m US$120m 2002 Bital2 (Mexico) US$2.3bn US$515m 2003 Household3 US$2.8bn4 US$16.4bn 2004 Bank of Bermuda US$1.2bn n/a And strategic stakes in China: 2002/5 Ping An 19.9% Substantial increase in value of stakes (US$4.0bn to US$10.9bn) 2004/5 Bank of Communications 19.9% Leading foreign bank in China (1) Demir Bank and Benkar (2) Bital, Seguros and Afore Allianz Dresdner (3) Household and Metris (4) HSBC Finance Corp, IFRS Management Basis, Form 8-K
  • 10. Has HSBC become too big to manage?
  • 11. Our global distribution Our global advantage HSBC Group international network • In 76 countries and territories • With 9,500 offices Managua Bogotá San Salvador Tegucigalpa San Jose Key To be added with Grupo Banistmo S.A.
  • 12. Strength of operating franchise by geography Profit before tax 1H05 1H06 3% 3% 27% Europe 29% 34% 35% Hong Kong Rest of Asia Pacific North America 23% 21% South America 13% 12% US$10.6bn US$12.5bn Growth in profit, 1H06 vs 1H05 Europe +25 Hong Kong +10 Rest of Asia-Pacific +29 North America +15 South America -2 (%) Group +18 (5) 0 5 10 15 20 25 30
  • 13. Strength of operating franchise by customer group Pre-tax profits 1H05 1H06 5% 4% 3% Personal Financial Services 23% 22% Corporate, Investment Banking and Markets 47% 49% Commercial Banking Private Banking 25% 22% Other US$10.6bn US$12.5bn Growth in profit, 1H06 vs 1H05 Personal Financial Services +13 Corporate, Investment Banking and Markets +37 Commercial Banking +21 Private Banking +33 Group +18 (%) 0 5 10 15 20 25 30 35 40
  • 14. Why invest in HSBC rather than good regional players?
  • 15. Our businesses – building for sustained growth 0 Harvest Grow Singapore Bermuda 20 Mexico Cost efficiency ratio Malaysia Hong Argentina Kong UAE 40 US Malta 50.1% India Brazil Turkey 60 UK France Mainland China Germany 80 Canada Europe Private Banking Re-engineer Invest 14.8% 100 (40) (20) 0 20 40 60 80 Revenue growth Prioritisation of Investment
  • 16. What are the next things to look for from HSBC?
  • 18. Shift spend to global innovation and service 2005 actual (US$4,413m) 2006 plan (US$4,810m) 2007 plan (US$4,990m) 2% 1% 1% 8% 11% 12% 4% 5% 7% 48% 50% 52% 34% 33% 32% Group Systems - Gold Group Systems Regional Implementation Regional Development IT Operations Other
  • 19. Our people, our culture – the best place to work
  • 20. Insurance and retirement business The opportunity People aged 60 years and over: 1950–2050 (millions) 2,000 1,500 1,000 500 0 2050 1950 1980 2000 2025 Source: United Nations World Population Prospects, 2004 Revision
  • 21. What are the potential challenges?
  • 22. (1) HSBC exposure to US residential lending (1) US residential mortgages (US$bn) 130 126 125 118 120 112 115 110 105 100 1H05 2H05 1H06 US consumer finance (1H06) 18% 27% US$16bn US$24bn First lien Fixed rate Second lien US$73bn ARMs US$65bn 73% 82% US$89bn US$89bn (1) 1st mortgage and 2nd lien lending
  • 23. HSBC exposure to UK consumer HSBC Group Personal Lending (US$448bn) 26% UK Rest of UK Personal Lending Group (US$118bn) 74% 36% Residential mortgages Other personal unsecured 64%
  • 24. Our main focus Joining up the company for our customers Businesses n O tio rg u an ib is tr at is io D n Te ch re no ltu lo Cu gy Brand
  • 25. Who is Michael Geoghegan? Now you know