Learn how to find NetSuite answers quickly! In today’s fast fast-paced world, timing is everything. Finding help in NetSuite when you need answers should be easy! Whether a NetSuite user encounters an error, runs into a how-to question or gets stuck on an issue, our goal is to equip and educate our NetSuite clients with the tools they need to succeed. #NetSuite #support comes in many forms. This article will outline the best NetSuite #resources available to you and explain in detail how to use them to benefit your team.

1. NetSuite Help
& suiteAnswers
Tips For:
916-943-4428 | www.proteloinc.com |

2. NetSuite Help
& SuiteAnswers
Take control of your
business processes with
NetSuite Workflows.
In today’s fast fast-paced world, timing is everything. Finding help in NetSuite when
you need answers should be easy! Whether a NetSuite user encounters an error, runs
into a how-to question or gets stuck on an issue, our goal is to equip and educate our
NetSuite clients with the tools they need to succeed.
NetSuite support comes in many forms. This article will outline the best NetSuite
resources available to you and explain in detail how to use them to benefit your team.
Learn how to find NetSuite answers quickly!
| www.proteloinc.com | 916-943-4428

3. When logged into NetSuite, the help center is always one click away. The help center contains the technical
documentation and details of how NetSuite features work. On the top right of the page, click the “help” icon
to open the NetSuite help center in a new window.
Many pages of NetSuite have context-sensitive help topics, so the help topics relate only to the page you are
on. Another way to request specific help documentation is to write “help” into the global search bar followed
by the keywords you are wanting answers for (use NetSuite terminology if you know it). The help center
contains quick access links to important topics such as the user guides, training, SuiteApps and new releases.
NetSuite Help Center
916-943-4428 | www.proteloinc.com |

4. NetSuite SuiteAnswers provide a centralized resource for all of NetSuite’s most important information. SuiteAnswers
is a great place to look when you want to learn more, from best practice guides, presentations, training videos,
help documentation, and support articles. You can access this inside NetSuite by clicking the “Support” menu tab
and then the “Go to SuiteAnswers” link. This portion of NetSuite’s resources contain hundreds of real cases and
questions submitted to the NetSuite support team by users and partners.
The SuiteAnswers homepage includes important timely announcements, new release information, trending topics
and newly added topics. Similar to the help center, you search for a topic by entering it into the search field.
NetSuite SuiteAnswers
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5. LinkedIn NetSuite User Groups
LinkedIn groups are by far one of the most powerful aspects of LinkedIn. These groups are a
great way to connect with other users, learn new tips and tricks, keep up to date with product
news, and get direct NetSuite help free of cost. LinkedIn User group members can opt-in to
receive weekly newsletters, become alerted with individual post notifications and have the
ability to participate in discussions while expanding on their professional network.
Have A NetSuite question?
Stuck on a complex issue?
Join the LinkedIn NetSuite
Northern California User
group today.
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6. The NetSuite User Community is an online forum for developers, partners, and professionals to collaborate on all
NetSuite ERP related topics. The benefit of this resource is the amount of knowledge you receive from a diverse
number of users participating in these group discussions and meetups. NetSuite staff monitor these forums,
giving you the ability to give feedback and suggestions to optimize the software right to the source itself.
NetSuite User Community
| www.proteloinc.com | 916-943-4428

7. Have a NetSuite Question?
Protelo’s NetSuite consultants have the answer!
Protelo’s direct-to-expert access means that there are no call centers or chat lines to go through to
access our NetSuite consultants. Whether you need an expert that’s just a call away—or a NetSuite
team to help you reach the go-live finish line smoothly: it’s a fully on-demand service.
Our award-winning NetSuite consultants can assist your team in the implementation, configuration,
customization and services of NetSuite solutions to work for your unique business processes. We
provide support, administration and process optimization to ensure organizations get a return on
their investment.
We can help you to implement, service and support your NetSuite project today.
Working with Protelo, you will receive:
• Direct access to experts
• On-demand service
• Pay as you go billing
• No upfront costs or minimums
• United States-based team
916-943-4428 | www.proteloinc.com |