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Understanding the Legal
Content Lifecycle
And why that’s important
If you understand
the basic lifecycle
of legal content
. . . and the
unintended
consequences that
often arise during
that cycle . . .
, , , you’ll find that your
lawyers are more
productive and your firm is
less exposed to risk.
Legal content
lifecycle
Three parts that
form a continuum
of closely related
content
LEGAL
CONTENT
LIFECYCLE
Work in progress
The practice of law is primarily about the
creation of documents
Unintended consequence
The failure to have clear procedures on version
control can lead to:
• Editing the wrong document
• Producing a final document that has not been fully vetted
• Exposing the firm to potential malpractice.
Knowledge
Much of the firm’s
knowledge is
captured in
• Prior work product
• Practice area
templates
as well as
• Practice notes
• Notes on case law
• Client advisory
• Checklists
http://
Unintended consequence
Full-text search isn’t very useful
• Templates and prior work product often use the same words
No incentive to profile documents
• Typical DMS profile is “document” or “miscellaneous”—
neither facilitates searches
Records
All the final documents
the firm generates
grouped according
to type:
• Client documents
• Received letters, email
• Pleadings filed by the
other side
• Documents filed by the other
side
• Agreements and drafts
• Court orders
• Other gov’t documents
• Research
Unintended consequence
Clients own most of the file. Without good
records management:
• Firm cannot implement retention policies
internally
• Firm will be unable to satisfy client requirements
for retention on their content
• Failure to comply with either can result in
malpractice or sanctions for spoliation of data
How well do you
understand the
legal content
lifecycle?
Is your firm
experiencing any of
these unintended
consequences?
LEGAL
CONTENT
LIFECYCLE
LEARN MORE
• Printable brief: Understanding the Legal Content Lifecycle
• Slideshare: Matter Centricity 101
• Slideshare: Rethinking Matter Centricity

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Understanding the legal content lifecycle

  • 1. Understanding the Legal Content Lifecycle And why that’s important
  • 2. If you understand the basic lifecycle of legal content . . . and the unintended consequences that often arise during that cycle . . .
  • 3. , , , you’ll find that your lawyers are more productive and your firm is less exposed to risk.
  • 4. Legal content lifecycle Three parts that form a continuum of closely related content LEGAL CONTENT LIFECYCLE
  • 5. Work in progress The practice of law is primarily about the creation of documents
  • 6. Unintended consequence The failure to have clear procedures on version control can lead to: • Editing the wrong document • Producing a final document that has not been fully vetted • Exposing the firm to potential malpractice.
  • 7. Knowledge Much of the firm’s knowledge is captured in • Prior work product • Practice area templates as well as • Practice notes • Notes on case law • Client advisory • Checklists http://
  • 8. Unintended consequence Full-text search isn’t very useful • Templates and prior work product often use the same words No incentive to profile documents • Typical DMS profile is “document” or “miscellaneous”— neither facilitates searches
  • 9. Records All the final documents the firm generates grouped according to type: • Client documents • Received letters, email • Pleadings filed by the other side • Documents filed by the other side • Agreements and drafts • Court orders • Other gov’t documents • Research
  • 10. Unintended consequence Clients own most of the file. Without good records management: • Firm cannot implement retention policies internally • Firm will be unable to satisfy client requirements for retention on their content • Failure to comply with either can result in malpractice or sanctions for spoliation of data
  • 11. How well do you understand the legal content lifecycle? Is your firm experiencing any of these unintended consequences? LEGAL CONTENT LIFECYCLE
  • 12. LEARN MORE • Printable brief: Understanding the Legal Content Lifecycle • Slideshare: Matter Centricity 101 • Slideshare: Rethinking Matter Centricity