2. This document is a summary of MCI’s
seventh Annual Sustainability Report,
“Harnessing the Power of Community”.
To read the full report - prepared in
accordance with the GRI G4 Sustainability
Reporting Guidelines at Core level - please
visit www.mcisustainability.com.
2015 Sustainability Report | Summary
4. Our Approach
2015 Sustainability Report | Summary
4 | Our Approach
Our Sustainability
Journey
In 2007, MCI signed a commitment to
integrate the ten principles of the United
Nations Global Compact into our
overall strategy and operations, making
us the first event management firm in
the world to become signatories. Since
then, we have been on a continuous
journey of learning, improvement and
innovation
Our Vision
Sustainability is at the heart of our
Strategic Vision and business practice.
It is a core part of who we are, what we
stand for and how we create value for
our clients.
We believe that to be prosperous in the
long-term, we need to be a positive
force for environmental change, an
engine of economic growth and catalyst
for social development across every
industry and community we touch.
Goal Target Year 2015
100% of suppliers compliant with MCI Sustainability
Code of Conduct
2015
100% of global
preferred suppliers
8 hours of MCI time per talent per year dedicated to pro-
bono and community service activities
2018 4.24 hours
100% of sales proposals to include content on
sustainability solutions
2018 80%
100% of offices undertaking sustainability reporting &
having a Comprehensive Sustainability Plan
2018 73%
20% carbon emissions reduction per talent from 2010 2020 17%
100% of our offices using renewable energy 2020 27%
Progress Towards Our Goals
Our Commitment
Operations: We commit to integrating
principles of sustainability consistently into
the daily work of our teams and operations.
People & Culture: We commit to the
advancement and wellbeing of each
individual in MCI.
Client Services: We commit to developing
sustainability solutions that empower our
clients and their organisations to better
engage stakeholders and improve results.
Industry: We commit to being a champion
for the implementation of responsible
business practices and to actively
encourage meetings industry stakeholders
to follow our example.
Community: We commit to working to
build a vibrant culture of responsibility and
care that generates value for the
communities in which we serve.
5. 2015 Highlights
At MCI, we are committed to
growing our business
responsibly. We are passionate
about supporting our clients
and industry to embrace more
sustainable practices, and
believe that by harnessing the
power of community, we are
building a better world.
Sebastien Tondeur
Chief Executive Officer, MCI Group
Our approach towards
sustainability is based on a holistic
focus on economic, social and
environmental performance. It is a
core part of who we are, what we
stand for and how we create value
for our clients.
2015 Sustainability Report | Summary
5 | 2015 Highlights
People
Planet
Profit
6. Walking the Talk
2015 Sustainability Report | Summary
6 | Walking the Talk
Community: MCI talents have
raised over €1.7 million for 409
community projects around the
world, investing 18,925 hours of
time and energy since 2009.
Talent Development: In 2015 we
delivered 5,971 hours of formal
learning and development.
Health & Safety: 87% of MCI
events in 2015 were assessed for
sustainability and safety risks.
Clients: We have organised 742
projects in 60+ countries around
sustainability, and have delivered
over 100 sustainability consulting
projects for our corporate,
government and association clients.
Ethics: In 2015, 440 talents
worldwide were trained in ethical
business practices. In 2016 we aim
to roll out a group-wide ethics
assessment programme.
Our Priorities Industry Collaboration
We actively search to collaborate with
organisations seeking to promote the adoption of
sustainable practices in our industry, especially
when it comes to our suppliers. Today, 100% of
our preferred partners and 33% of our entire
supply chain have signed our Supplier Code of
Conduct. We have also trained over 32,000
clients and suppliers in sustainability since 2010.
Read more
Global Destination
Sustainability Index
In 2015 MCI and several key industry partners
developed the GDS-Index - a global initiative to
help benchmark and increase the sustainability
performance of destinations and their meeting
and event industry.
Today, over 35 cities including Barcelona,
Copenhagen, Kyoto, The Hague, Helsinki,
Houston, Geneva, Frankfurt, Stuttgart and
Sydney are in the process of benchmarking. The
goal is to have 100 cities on the Index by 2017.
Read more at www.gds-index.com
7. 7 | Building Communities
Building Community
2015 Sustainability Report | Summary
Dreambuilders
Yellow Ribbon Project
Irish Autism Action
Started to support the development and construction of education
facilities in Nagarkot, Nepal, Dreambuilders is the only MCI Group
project which brings together MCI Talents from around the world
in the spirit of volunteerism.
Since 2013, MCI Talents have raised €38,000+, volunteered
1,500+ hours, supported the education of 800+ children, built 5
classrooms and funded the wages of a teacher for 2 years through
the programme.
Dorier Singapore has established a partnership with the Yellow
Ribbon Project – an ex-offender reintegration programme – to fight
stigma and promote a culture of “second chances”.
So far Dorier Singapore has hired 3 staff through the project, all of
which are fitting in exceptionally well. They hope to hire up to 20 more
ex-offenders in the next three years in a sign of support for
reintegration programmes and policies.
With the help of our Preferred Suppliers, over the last few years MCI
Dublin has supported Irish Autism International (IAA) by organising
their Annual IAA Ball pro-bono. The gala charity dinner helps fund the
IAAs information and support centres across the country.
In 2015 alone MCI helped the IAA raise over €100,000 – a figure we
hope will only rise as the years go by.
Since 2009, MCI talents have raised over €1.7 million for
409 community projects around the world and have
invested 18,925 hours of time and energy. These are just a
few examples of the 80 pro-bono and community action
projects we have supported this year.
Visit the Community page on our Sustainability Report to
explore an interactive map of our global community projects.
8. 8 | Services & Solutions
Sustainability Services
and Solutions
Promoting Responsibility
From an initial focus on greening our own
operations, we are now trusted advisors to
governments, destinations, associations,
venues and hotel chains across the world.
We support our clients with the development
of sustainability strategies and programmes
that drive efficiency, accelerate innovation and
enhance brand reputation.
Research: Review new market opportunities
and design business strategies and events
about sustainability.
Engage: Generate effective dialogue with
stakeholders to improve sustainability
strategies and develop new solutions.
Enhance: Assess, consult and train teams to
enhance brand value and communicate
sustainability messaging effectively.
Develop: Craft sustainability programmes
and management systems that increase
social, environmental and financial
performance.
Promote: Engage audiences through
creative live experiences that activate
behavioral change and encourage new ways
to connect and innovate.
Communicate: Develop and deliver
sustainability reports, audits and stories that
leave an emotional and intellectual impact.
Creating Value
With over 740 high-profile sustainability and
energy related projects managed to date (and
18 sustainability awards won for our work) we
are proud to say we have earned industry-
wide recognition for our pioneering
sustainability programmes, consulting and
reporting.
In 2015 alone we organised 128 sustainability
events in 60 countries and delivered 18
sustainability consulting projects for corporate
and association clients including Engineers
Australia, SAP, the Thailand Convention and
Exhibition Bureau, Danish Maritime Forum
and Las Vegas Sands Corporation.
Visit the Clients page on our Sustainability
Report to read more.
9. Client Case Studies
2015 Sustainability Report | Summary
9 | Client Case Studies
Danish Maritime Forum 2015
World Down Syndrome Congress 2015
European Wave & Tidal Energy Conference
Las Vegas Sands Corporation
Held in Copenhagen, the event saw over 200 international delegates.
Achievements
• €26,000 net savings from sustainability (ROI of 473%).
• Waste diversion rate of 100%.
• Run community outreach programmes educating over 1,600
children on the importance of the maritime industry’s role in
marine conservation.
Set in India for the first time, the congress attracted 551
international delegates from 41 countries to Chennai.
Achievements
• Targeted at raising awareness, the event official hashtag,
#WDSC2015, reached over 1,500,000 people.
• Over 3,000 engagements and 2,000 posts shared on
Facebook, Twitter and Instagram.
Run in Nantes, the event saw over 600 international delegates.
Achievements
• 100% of event collaterals made from recycled water bottles,
paper or biodegradable corn husk.
• Zero food waste due to careful supply chain management.
• Supported two NGOs – PP Plastic Pickup and Transformeurs.
LVS contacted MCI to review the Sands ECO360 Meetings Strategy
(their green meetings program) and to facilitate a united vision for its
properties in Singapore, Macao and the US.
Deliverables:
• Research report on sustainable business, including a review of
certification, operations, food and marketing systems/strategy.
Visit the Clients page on our Sustainability
Report to read more.
10. A huge thank you to all the
dedicated and visionary people who
have made the change documented
in this report possible.
www.mcisustainability.com
www.lessconversationmoreaction.com
sustainability@mci-group.com
