At the end of the course participants will learn the positive conflicts is absolute necessary for a team to perform effectively: and Know how to build up constructive (positive) conflicts in your team

1. JCI Mission:
“To provide development opportunities that empower
young people to create positive change.”
Positive Conflicts
for effective team

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What’s Conflict?
What do you feel about “Conflict”?
Middle English, from Latin conflictus act of striking together,
First Known Use: 15th century

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What’s Conflict?

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Teamwork
The Conflicts in your life
Task:
• Draw the “Conflicts in your life”
according to your team’s point of view
Report:
• One person will introduce team
members and explain the chart
Please form teams of 3 to 5 people

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Can the Conflict be Positive?

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Course Objectives
At the end of the course participants will:
• learn the positive conflicts is absolute necessary
for a team to perform effectively: and
• Know how to build up constructive (positive)
conflicts in your team

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Meditation

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• What do you feel?
• Will it happen in other situation?
(as in teamwork)

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Meditation

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Why they have “Positive Conflict”?

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Positive Conflict

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Fear of conflicts

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5 Dysfunctions of a team model
Refer: Patrick Lencioni (2002), The Five Dysfunctions of a Team, Jossey-
Bass, ISBN 0-7879-6075-6

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Individualwork
Actions
Task (individually):
• Think at least one Reason why you
trust a teammate.
• Write it on a Post-It™ note (others
must be able to read it)

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Trust

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Disagreement
• Task-Focused (Cognitive)
• Person-Focused (Escalates)

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Case Study
• J & C同時是旗艦社會服務計畫籌委，現正
為計劃開幕禮尋找場地
• J屬意九龍灣一大型展覽館，喜歡場地較大
(最多可容納1000人)以及有氣派，租用場地
半日所需費用為30000元正。
• J為此自己已做好所有有關此場地的查詢及
準備。接下來要與C溝通。。。

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How to turn Disagreement into
Positive one?

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STEP 1
People
Focused
Task Focused
Distinguish “People” and “Task”
Emotional?
Bad Communication?
Bad Relationship?

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OUR
STEP 2
Find the Benefits behind from each
stands
Mission
Vision
Target

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STEP 3
Create a WIN WIN option
WIN WINVALUE

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How to turn Disagreement into
Positive one?
a WIN WIN option
Reason behind
Task Focused

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Debriefing
• Each group to think a “Word” to
represent what you learn in this
training.