Personal Information
Organization / Workplace
Mumbai Area, India India
Occupation
Siebel CRM Consultant
Industry
Technology / Software / Internet
About
IT professional with over 14 years of technical and functional experience in multiple areas with focus on Customer Relationship Management (CRM) and Business Intelligence (BI). Has worked in different roles such as Technical lead, Software Architect, Project leader for implementation of large programs leading to operational excellence and enhanced customer satisfaction. Demonstrated IT Project Management excellence in almost all areas including resource planning, resource coordination, workflow management, risk assessment, and risk mitigation. Published publications in some of the reputed journals which demonstrate thought leadership and vision in the CRM and BI spaces. Has Masters in Bus...