E-Dea proven solution helps Tirrenia to streamline its check-in and boarding operations. Key Benefits: - Streamlined boarding operations; - Reduced internal IT support effort; - Automated check-in and boarding process - Improved customer satisfaction; - Faster boarding times; - Operational consistency with ISPS rules;

1. E-Dea Success Story TIRRENIA
Tirrenia
www.tirrenia.it
Annual revenue:
300 Mln Euro
Employees:
1.200
Transport figures:
2 Mln passenger/year
180.000 freightunits
E-Dea Products:
Key Benefits:
- Streamlined boarding
operations;
- Reduced internal IT
support effort;
- Automated check-in and
boarding process
- Improved customer
satisfaction;
- Faster boarding times;
- Operational consistency
with ISPS rules;
E-Dea proven solution helps Tirrenia to
streamline its check-in and boarding
operations
“E-Dea software has proven to support the extreme demands of our
boarding and check-in operations during high season peaks. We see our
customers as invited guests to a party while we are the hosts. E-Dea
solution represents a real effort to our strategy to boost Customer’s
experience at Port facilities. ”
Paolo Cozzi - CIO, Tirrenia – Compagnia Italiana di Navigazione
About Tirrenia :
Tirrenia is the leading company concerning maritime transport in Italy. The
Company was founded December 21st, 1936 in Naples (Italy). As a result of
the agreementwiththe Government,signed in July 2012, is the holder of the
public service connection with the larger islands, ensuring territorial
continuity to residents of Sardinia, Sicily and the Tremiti Islands, connecting
with cargo ships and passenger ships the most important Italian and
Mediterranean ports.
About E-Dea Solutions:
E-Dea provides Tirrenia with his flagship product, eBoarding©, in order to
manage the entire lifecycle of check-in and boarding for passengers and
vehicles. The system is currently used by more than 65 check-in users in 12
different ports.
Thanksto its offlineprocessingcapabilitiesandpossibility to be used through
ruggedized mobile devices and printers, the eBoarding solution for Tirrenia
ensuresuninterruptedservice and constant process control, thus preventing
any loss of information even in case of network outage or poor available
bandwidth.

2. E-Dea Success Story TIRRENIA
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