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Leadership - be self aware

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Leaders who want to maintain and establish credibility must be aware of their nonverbal cues, which often transmit even more information than the words we use. Your nonverbal communication—all the ways in which you communicate that do not use spoken or written words—can be used even when you aren’t speaking, to motivate the people around you and to instill loyalty and confidence.

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Leadership - be self aware

  1. 1. ENHANCE YOURLEADERSHIP SKILLS #2 of 10 Brought to you by PSA Leadership InstituteVisit: http://www.buypsa.com/LeadershipInstitute
  2. 2. Be self-aware.
  3. 3. Leaders who want to maintain and establishcredibility must be aware of their nonverbalcues, which often transmit even moreinformation than the words we use. Yournonverbal communication—all the ways inwhich you communicate that do not use spokenor written words—can be used even when youaren’t speaking, to motivate the people aroundyou and to instill loyalty and confidence.
  4. 4. As a leader, constantly be aware ofnonverbal behavior and how it can beperceived. Be conscientious of themessage you’re sending through your:
  5. 5. • Tone of voice• Body language• Eye contact• Punctuality• Attitude
  6. 6. In general, if you are genuinely interested inyour followers you will be perceived as beingmore credible. Body language and gestures thatcommunicate openness, friendliness, andconcern cause followers to be more receptiveand understanding of your message. Smiling andbeing involved will enhance yourcommunication success.
  7. 7. The inverse is also true; tardiness to meetingsand appointments can adversely affectinterpretation of your comments. If you dressinappropriately, avoid eye contact with youraudience or peers in a meeting, or appear tohave somewhere more important to be, yourmessage and its reception will suffer. Generaldisinterest in people will loudly communicatethe lack of importance you attach to them.
  8. 8. Remember, perception is reality, and youractions and behaviors carry meaning. Effectiveleaders are conscious that even small actionsand behaviors affect their message.
  9. 9. Learn more at:http://www.buypsa.com/LeadershipInstitute

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