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A4 ba 205 business communication mike johnson.1
- 2. Holidays Thanksgiving, Christmas and New Years
- 3. Might be time for a new Director Photo……
- 5. District 4 Stores that are meeting Target Goals 1 Monday, November Tuesday, November Wednesday, Thursday, November Friday, November 09, Saturday, November Sunday, November District Store New Target 05, 2012 06, 2012 November 07, 2012 08, 2012 2012 10, 2012 11, 2012 Store Results - No of days made Target 04 00013 103 148 280 372 119 161 114 88 1 04 00023 110 115 111 201 41 148 101 97 3 04 00024 108 146 180 208 105 119 141 157 1 04 00025 108 128 101 78 85 60 78 80 6 04 00095 106 139 91 165 185 125 161 181 1 04 00179 102 137 123 96 99 113 87 151 3 04 00180 108 145 187 173 115 139 118 160 0 04 00209 107 208 173 133 147 60 95 153 2 04 00210 106 266 119 81 100 135 147 124 2 04 00391 109 156 151 239 91 94 80 124 3 04 00457 106 145 123 75 77 94 135 170 3 04 00458 106 237 120 166 139 109 129 82 1 04 00608 107 166 175 115 142 71 105 117 2 04 00658 110 219 181 148 139 146 154 128 0 04 00664 105 103 118 117 143 76 101 106 3 04 00667 108 208 218 298 135 86 110 97 2 04 00681 108 139 116 93 133 117 100 201 1 04 00688 108 115 120 121 94 73 92 137 3
- 6. • OOS Tools • Keep it simple • Master the tools • 11am Tuesday Conference Calls.
- 7. Top 10 Department Replenishment Report Week of: Dry Grocery Dairy Frozen Top 10 Highest OOS Top 10 Highest OOS Top 10 Highest OOS UPC Description Count UPC Description Count UPC Description Count 0001920085668 LYSOL PWR&FREE BATH CLNR 3 0009518803128 TAMPICOTROPICAL PUNCH 1 0007002200749 RHDS CINN ROLLS W/FRSTNG 1 0001111078598 FDMY HMS BATH TISSUE 12DR 3 0007111700123 RESR BAJA CAFE MILD SALSA 1 0007002200470 RHDS SOFT WHITE ROLLS 1 0074759961274 GHIR DBL CHOCOLATE CHIP 2 0007047029423 YPLT LF STRWBRY PEACH 8CT 1 0002113150871 MCAL STMR CHICKEN SESAME 1 0007910000324 9LVS CHKN&TUNA DINNR CTFD 2 0005000062867 CFMT SF PEPPERMINT MOCHA 1 0007682804702 WETONE ANTIBAC TRAVEL PK 2 0003450015184 LOL LT BTR W/CANOLA OIL 1 0003800039136 KELL APPLE JACKS CEREAL 2 0003450015164 LOL BUTTER QUARTERS 1 0003800001621 KELL SPECIAL K CEREAL 2 0002500005543 SIMPLY ORANGE JCE W/CALCM 1 0003700083332 CHRMN ULT STR BTH TS 30DR 2 0002500005438 SIMPLY ORANGE PINEAPL JCE 1 0003320002201 AHMR SCOOP CLUMP CAT LTTR 2 0002500005416 SIMPLY CTRY STND ORNG JCE 1 0002000010473 GRNGNT WHL KRNL SWT CORN 2 0002100060464 KRFT PROC AMER SNGLS SLC 1 Drug/GM Pharmacy Natural Foods Top 10 Highest OOS Top 10 Highest OOS Top 10 Highest OOS UPC Description Count UPC Description Count UPC Description Count 0007410821092 CONR TRBO BLK 1875W DRYER 3 0030696203255 BOIR OIR ARNICA CREAM 2 0067811266577 CLEAR EYES MAX REDNSS RLF 2 0002392350060 EBST SWT POTATO&CKN BBYFD 2 0031254742735 LSTRNE CL MINT ANTSPTC MW 2 0002190881246 FSTG GF BLU CORN TORT CHP 2 0007007440701 ENSURE MILK CHOC SHK 6PK 2 0001356230084 ANNE CHEESE SHELLS 2 0001500004730 GRBR GRD STWBRY YGRT MELT 2 0001111042856 STO SKIM MILK 2 0089582900231 RPUR ORGNCS MSTRZNG COND 1 0088589806008 EMRGNC IMMUNE SYSTM VIT D 1 0088348433354 PERT PLUS 2N1 VLMZ LT SH 1 0088397814444 MOMS HONEY GRAHAMS CEREAL 1 0071941070006 5HR ENERGY X STRENGTH 6CT 1 0074447391204 SODL COCONUT MILK VANILLA 1 0063748006501 ATKN ADV CHOC DLT SHK 4PK 1 0072474200824 ALBA KUKUI NUT BODY CREAM 1 0063748002553 ATKN ADV CRML CHO NUT 5CT 1 0072225210130 CLIF CHO CHP PNT CRNC BAR 1 Meat/Seafood Produce Deli/Bakery Top 10 Highest OOS Top 10 Highest OOS Top 10 Highest OOS UPC Description Count UPC Description Count UPC Description Count 0004450097753 HLSR ULTRA THIN PASTRAMI 2 0061611206146 AVMX GUACAMOLE SPICY PICO 1 0007111718033 RESR STNML ARTCK/PRMSN DP 2 0007790011553 JMDN REGULAR ROLL SAUSAGE 1 0007766102412 LTHS BLUE CHS VINGRT DRSG 1 0006200080969 SCHN QUICHE LORRAINE 2 0007024713083 FRML BRAUNSCHWEIGER 1 0007184010595 MARIESHNY DIJON VINGRTTE 1 0006200080977 SCHN QUICHE FLORENTINE 1 0005190000001 LOFR CANADIAN BACON 1 0007184004330 MARIES COLE SLAW DRESSING 1 0004470036103 OSCM DEEP DSH PEPPRN PZZA 1 0007146426060 BLTH VAN CHAI PRTN JC GF 1 0004450097649 HLSR ULT THN SMOKED HAM 1 0007143001717 DOLE CREAMY COLESLAW KIT 1 0004450005188 HLSR LITLLE SMOKIES CHDDR 1 0007143001074 DOLE SPN CHRY ALM BLEU KT 1 0003760018808 HRML TRKY PEPPERONI PLWPK 1 0007143000806 DOLE CAESAR SALAD KIT 1 0001111098874 FDMY THICK SLICED BACON 1 0001111091614 FSEL FRUIT NUT BOWL 1 0001111097805 KRO MSQ SMK TRKY BRST TUB 1 0001111091604 FSEL LITE CAESAR SALAD KT 1 *Store View - Returns items with a minimum of 3 occurences during the PPTR that are not DSD, not scratched, and have a balance on hand greater than zero. *Division & District View - Returns all occurences during the PPTR that are not DSD, not scratched, and have a balance on hand greater than zero.
- 8. Top 10 Department Replenishment Report Week of: Dry Grocery Dairy Frozen Top 10 Highest OOS Top 10 Highest OOS Top 10 Highest OOS UPC Description Count UPC Description Count UPC Description Count 0001111086249 FDMY WHITE VINEGAR 1 0001630016569 NFC RBYRD GRPFRT JC FLNAT 1 0005010045953 HLTHCH SWEET&SOUR CHICKEN 1 0001111073624 FDMY SLICED ALMONDS 1 0002113150127 CRM MSHRM CKN POTPIE MCAL 1 0001111072970 PRSL THYME LEAVES 1 0001111072529 FDMY ITALIAN DRESSING 1 Drug/GM Pharmacy Natural Foods Top 10 Highest OOS Top 10 Highest OOS Top 10 Highest OOS UPC Description Count UPC Description Count UPC Description Count 0074759930235 GHIR INTNS DK 72% SUP BG 2 0063888200200 ORGNC PUMPKIN PUREE SBIF 1 0004126036479 KRO BLADDR CNTRL PADS ULT 2 0060265217006 NUT DELIGHT BAR KIND 1 0087218100006 DEMETS FLPZ M/C PRTZ BG 1 0007468210350 JUST CRANBERRY JUICE KNUD 1 0084105808200 SCHK QTTRO TITANIUM RAZOR 1 0005844977731 ORG PMKIN RAISIN CRL NPTH 1 0074759930655 GHIR 60% DARK CH SQUARE 1 0005844959058 BUCKWHEAT WILDBERRY NPTH 1 0074759930652 GHIR DARK CHOC/WHT MINT 1 0005260304283 LS RSTD RED PPR SOUP PACF 1 0038151902287 AUSS SYDNEY SMOOTH COND 1 0005260304184 RSTD RD PPR&TOM SOUP PACF 1 0007940011803 DGRE FRSH ENRGY INV AP/DE 1 0002250600200 ORGANIC COCONUT OIL SPCT 1 0007502080344 SONICR FLEXCARE R900 TB 1 0002190881264 SWT POTATO TRTLA CHP FSTG 1 0007459051205 RMTN FLEX SHAVER F3790 1 0002052510314 SUST RLS C 1000MG TB SCFF 1 Meat/Seafood Produce Deli/Bakery Top 10 Highest OOS Top 10 Highest OOS Top 10 Highest OOS UPC Description Count UPC Description Count UPC Description Count 0004750237469 MEDIUM SALSA ROJO 2 0007111718031 STNML ARTCHK/JLPN DP RESR 1 0007111718030 FM SPINACH DIP 1
- 10. Perform PPTR daily and on time! Use this information to evaluate your Controllable OOS results! Perform the basics: • Conditioning +Daytime • Don’t overlook DSD Holiday Sales skyrocket. • Back stock scheduled, weekly reviews complete • Replenishment schedule, filled and BOH addressed. • Work displays and side stacks to shelf nightly! Assign the task. Order Clerk, Closing PIC • Fast Movers
- 11. Merchandising Gone Wild -Wrong.
- 12. Merchant
- 13. Crossover
- 14. Fixtures Darcie at 209 WINS! Pictures Alderwood
- 15. What’s going to sell Thanksgiving week……
- 16. Cake Boss?
- 17. Thanksgiving week. Go for it. Rolls, Pies, Whip topping, foil, cider, etc. Get it out to floor. • Walk with order clerk • Frozen Food • Wine Steward • Liquor, warehouse wine tasks. • Dairy Excellence • Service department managers meeting
- 18. Baking Display • Crossover KitchenAid • Get right item facings, for todays sales. • Fill it multiple times during day. • Basic home is full.
- 19. More Shippers…Break them Fill it up
- 20. Holiday Side Stacks! • Black Pearl Olives, 6 oz • Fred Meyer Cranberry Sauce, 14 oz • French’s French Fried Onions, 6 oz • Ocean Spray Cranberry Sauce, 14 oz • Flared Dump Bin Displays. Period-long displays starting P10W4 (attachment) • Spice Shipper close to spices, work often.
- 21. Pet Centers • Rawhide & Dog Toys – Periods 11, 12 • Dog sweaters on wings again TY • Expecting $1,000,00 in Sales for 2012
- 22. Ciders, Seasonal Beers, Spirits • Destination location for Seasonal Beers • We have over 45 seasonal labels Seasonal Beers grew 30.5% vs. LY • Ciders – Huge, emerging segment Fastest growing. Angry Orchard?
- 24. Which wine is the warehouse wine?
- 25. Which wine is the warehouse wine?
- 26. Warehouse Wine • Place stickers on warehouse top selling items. • Youngs will provide stickers
- 27. Follow the Display Plan. Young’s will be out to offer advice on displays and stacks. Vendors can work displays up, once merchandise is on floor.
- 28. Have your key person follow the planner. Order, build per plan.
- 29. Mentor • Mentor, train. • Innovate and share • Hire and develop talent. • Attitude over aptitude always • Teach processes rather than managing results • Get Hiring Needs updated each week
- 30. Be a Leader • Be a filter, sort out the noise. • Make an Impact • Limit 3-4 items-tasks for each department. • Write a Tour, daily. Don’t Overthink it. • Involve section leads in schedule writing.
- 32. Work your Magic • Prime time this is where we get our +5% • Prime Time OOS drives increase. MOD • If HOM department is not right at 4pm its too late. • If FOD is not right, adjust and get it right. • Location MODS • Directors Go with Food Back up Prime Time
- 33. 6 hour Sale • Build 6 hour in main traffic area Thanksgiving day. • Thanksgiving is a busy sales day be aggressive • This year we will give the General Group 2 Grocery Front end displays to merchandise product during the 6-Hour Sale. • Display will be up at 5:00am and pulled at 12 noon.
- 34. We might be overloading Food Managers. What can we do to reduce the load?
- 35. Project-Challenge 1 Task to remove from your list 1 Suggestion to improve communication/notes • My notes 1 idea/item to increase sales in your location.
Editor's Notes
- My Boss Jim Welcomes you,
- Holiday season, we are going to discuss Thanksgiving primarily. We have many new managers and we will an to keep good notes of the season. I will ask for recaps directly after each holiday for use next year
- Goal is to be wrapped up by 230.ECO Lab will have a handout to cover
- Something fun to get every one relaxed
- Straight to the topic at hand. Jumping right to it funny for group presenting too.
- Too many ways to correct the current OOS issues. I have talked with the food division managers and need Store Directors help. Focus on master the tools for sustainable improvements. Avoid cover up methods.
- Opportunity, tools to use and discuss
- Good example
- Scan BS on load days and back stock night
- Speak to the daytime schedule.
- These are examples of what not to merchandise …overblown displays that hoard valuable merchandising space.The days of blown up Coors, Miller and Bud are gone.This is not what our customer want to see.
- I sent notes out on Winter Grab bags, they are still up in stores. Get the Seasonal ales up, Angry Orchard. What customers are looking for.
- Frozen Food Aisle Crossover items are selling very well..HOM crossover items are selling more off Food Ends then in basic home.Be certain to crossover both directions when it makes sense
- Pepsi contest, Darcie wins a new IPAD!
- What is going to sell?
- Cake Boss is a flop, it tastes horrible. We cannot mark it down due to the vendor agreements. Move demo hours to departments Move cake boss to2 rows in the cake caseRemove POS and tables from the sales floorPut holiday items on tables.
- Get it out starting Sunday. The store will get crowded be aware of space, but get it out.
- Start changing the mix of goods to support the change in buying patterns. Breads, pie crusts changes to candies and cookies.
- Orde to fill seasonalitesmPrice point baking shippers, they will quickly go to the shelf.
- UP by Sunday
- New vendor this year, be certain to schedule a walk prior to Chrimstmas week to review ordersPet stocking stuffers are big each year
- Bryon Midkiff was challenged to come up with a Cider that could sell. Angry Orchard was selected. The item was sold out in 2 weeks. Some stores sold as much as 50 cases in one week.How much of the Jolly Roger did you sell? DaveBarger? Great item, great job.
- Not sure this is even going to make it to the intended holiday. More splits are coming.
- 14 hands Hot to Trot continues to be one of our best sellers.
- Adjust CAO orders. Thanksgiving week is coming. Our warehouse items will pick up in movement. Blends, red blends, whites and reiselings.
- Add to warehouse wines to highlight items
- 14 hands Hot to Trot continues to be one of our best sellers. Box wine is not priority
- Planner must be followed. This will help support movement off the shelf
- Long term sustainable success is about the people you develop,
- I already sort priorities, sorting again is not necessary. Stay focused on continuous improvement over immediate results
- Respond to emails, you ever send emails and never get a response? I am guessing yes
- I will discuss in Director meeting. I will discuss that I wanted to be called first during primetime.Examples of huddles
- Hot items get to main traffic areas Thursday night.
- Goal is to be wrapped up by 230.ECO Lab will have a handout to cover
- Thank you cards hand written mailed to home.Streamline reports. Master the use of certain reports before moving on. Teach othersHave someone take notes of ideas.
- There’sgold at the end of the rainbow, and its not pot of gold