Ori Wainshtein

12 Followers

• Over 10 years of experience in developing practices, processes and frameworks in all disciplines of Services & Support and managing global teams. • Visionary and innovator by nature. • Strong strategic approach with the ability to operationalize the strategy and execute by it. • Deep understanding of cloud based technologies and SAAS business models. • Excellent project management skills and ability to lead cross-functional teams. • Strong negotiation skills.

upsell success experience customers retention support life cycle

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Practical approach to customer experience

9 years ago • 434 Views

• Over 10 years of experience in developing practices, processes and frameworks in all disciplines of Services & Support and managing global teams. • Visionary and innovator by nature. • Strong strategic approach with the ability to operationalize the strategy and execute by it. • Deep understanding of cloud based technologies and SAAS business models. • Excellent project management skills and ability to lead cross-functional teams. • Strong negotiation skills.

upsell success experience customers retention support life cycle

Ori Wainshtein

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Practical approach to customer experience