1. 1
Recruitment and selection
in public service
By -Olivia Jones

2. 2
Agenda
• Precursors to Successful Recruitment and
Selection
• The civil service staffing process (recruitment and
selection)
• Public service motivation
• Trends in recruitment and selection
• Best practices in improving recruitment selection
process

3. 3
DefinitionDefinition
Recruitment can be defined as:
 all activities directed towards locating
potential employees
 the attraction of applications from suitable
applicants.
The aim of recruitment is to get the best
person suited to the job based on objective
criteria for a particular job

4. 4
Why is recruitment andWhy is recruitment and
selection so important?selection so important?
 Reversing the Erosion of the Public Service
Ethic
 Personnel has long been perceived (and
even defined) in terms of control, rather
than service to the broader organization
 Civic Culture and Tradition
 Sound recruitment and
selection practices also
depend on complementary
HRM systems

5. 5
Why is recruitment andWhy is recruitment and
selection so important?selection so important?
Costs of mistakes:
engaging incompetent,
underqualified,
unmotivated employees;
employing another
person requires repeating
the process and
generates costs
Element of PR
strategy

6. 6
Rules of recrutiment andRules of recrutiment and
selectionselection
 Commonality
 Openess
 Competitiveness
 Legality
 Non-discrimination
 Constancy of criteria
 Neutrality
 Objectivism
 Transparency
 Personal data security
 Acting without delay

7. 7
The civil service staffingThe civil service staffing
processprocess
Planning and approval for staffing
Position announcement
Selection of recruitment strategies
Selection of „tests”
Screen, interview, and checks (reference and other)
Final selection / Negotiate and hire
Postselection considerations
RecruitmentSelection

8. 8
Employer recruitmentEmployer recruitment
Elements influencing effectiveness of
recruitment:
 The breadth and quality of the process
 The size of the labour pool and the location of
jobs
 Offered pay and benefits
 Job quality and requirements of the position
 Organizational image