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ANNUAL INTERNAL AUDIT
PLAN REPORT
(YEAR) AUDIT PLAN
Core Audits
• Core audits are foundational
audits conducted each year,
focusing on SEC and other
regulatory requirements, key-risk
areas and hotel-specific
processes.
• These include the following
audits:
− Sarbanes-Oxley (SOX),
including the financial
reporting process
and financial systems.
− Hotel audits for the finance,
operations and IT areas.
− Cyber risk and data privacy
across the company.
1
Hot Spots
• Hot spot audits are top-of-mind
audits that directly relate to risk
areas impacting Company XYZ
business.
• In the past, hot spot audits
included areas in franchise,
FCPA/bribery, currency
fluctuations, ROI and reservation
centers.
2
Company XYZ Annual
Audit Plan
2
(YEAR) AUDIT PLAN
Sarbanes-Oxley
• Cash and short-term
investments
• Receivables
• Investments
• Property and equipment
• Goodwill and intangibles
• Payable and accrued
expenses
• Long-term debt
• Taxes
• Equity
• Revenues and expenses
• Fraud and organizational
governance
Financial Reporting Processes
• Active directory/FIM (single
sign-on)
• Gold passport
• Hyperion (reporting)
• Iscala (int’l GL)
• One source (tax)
• Opera (PMS/POS)
• Oracle (GL)
Financial Systems
Hotel Audits
• Balance sheet
reconciliations
• Income journal
reconciliations
• Revenue adjustments
• Expenses
• Gold passport
• Leases
• Sales and catering contracts
• Cash
Finance
• Employee status change
• Vendor management
• License review
• Data privacy
Operations
• New and terminated user
access
• Physical access and data
centers
• Password configuration
• Change management
• Backup and recovery
• Opera permissions
IT
Cyber Risk/Data Privacy
• Simulated breach testing
• Segregation of duties
• Vendor risk and access
• Vulnerability management
and penetration testing
• Data privacy compliance
and security
• Business
interruption/disaster
recovery
Company-Wide
Hot Spots
• FCPA/bribery
• Currency fluctuations
• ROI
• Reservation centers
• Unify post go-live
• Third-party access to IT
systems
• Franchise
• Development/acquisition
due diligence and
underwriting
• Enterprise data warehouse
(GEM)
• Construction
• IT sales and use tax
• Global shared services
• Consultant usage risks
• Security preparedness
• Joint ventures
• Management agreement
compliance
Hot Spots in (Year)
Core Audits Hot Spots
3
(YEAR) AUDIT PLAN: CORE
Sarbanes-Oxley
• Enforces regulatory
compliance requirements
• Utilizes key process and
IT controls that support
financial reporting with risk
collaboratively evaluated
using the external auditor’s
risk of material
misstatement model
• Measure unify post go-live
control effectiveness
• Continued refinement of
entity-level controls that
support the new COSO
framework
• Fraud
Hotel
• Ensure hotel compliance
with financial, operational
and IT policies (risk
stratified)
− Increased emphasis on
owned properties
− Assessment of hotel
cluster effectiveness
− Increased emphasis on
IT vendor contracts
• Shared service centers
(XXX, YYY, ZZZ)
− Advisory and support
role for global shared
service initiative
• MOR alumni program
• Centralized testing
− Integrate data analytics
to support continuous
monitoring
Cyber
• Data privacy
• Information security
• Property
acquisition/takeover
process and related costs
Risk Process
• Risk council: global and
ASPAC
− Expand to include
EAME/SWA council
• Annual and ongoing risk
assessment
Foundational audits are conducted each year,
focusing on SEC and other regulatory
requirements, public company/governance
considerations, key-risk areas and hotel-specific
processes.
Blue = New in (Year)
Core
4
(YEAR) AUDIT PLAN HOT SPOTS
Unify Post Go-Live
• Measure control
effectiveness and system
integration
• Perform consolidated
banking
Third-Party Access to IT
Systems
• Review vendor access to
Company XYZ systems to
see that only contractually
required access is granted
and subsequently
terminated
• Ensure that contractually
required rights are secure
Franchise
• Perform a review of
audited financial
statements to validate
revenue and franchise
fees
• Assess compliance with
brand and IT standards by
partnering with brand and
IT teams
Enterprise Data
Warehouse (GEM)
• Identify who has access to
the EDW and for what
purpose.
• Determine the breadth of
data collected and how
data is disseminated
across borders.
Development/Acquisition
Due Diligence and
Underwriting
• Review pro forma process
and assumptions
• Assess compliance with
various internal review
recommendations
Others
• Construction
• IT Sales and use tax
• Global shared services
• Marketing ROI
• Consultant usage risks
• Security preparedness
• Joint ventures
• Management agreement
compliance
Top-of-mind audits that address key-risk areas and
ongoing initiatives are consistently referenced
during risk assessment sessions and risk council
meetings and/or identified during prior year audits.
Hot Spots in (Year)
5
APPENDIX II HOTEL TESTING APPROACH
Consistent with 2014, internal audit will perform several types of hotel audits (audit approach is flexible and based on property
type, location and risk profile).
* Refer to following slides for regional locations; includes five international properties.
• Hotel audit: The scope includes financial statement
substantive testing and control testing (operational,
financial and IT) that’s conducted at owned/leased/JV
properties.
• MOR: Evaluate operational, financial and IT controls via the
control self-assessment and core work program. These
reviews are performed by DOFs and MOR leaders, and
reports are reviewed by internal audit.
• Shared service centers: Execute test procedures.
• Centralized audit procedures: Leverage systems and
centralized processes to efficiently assess various scope
areas (centralized testing will provide broader coverage).
• Select service hotels: Central control focus is augmented
by limited procedures at remaining owned properties.
• Limited reviews: Utilize limited procedures to gain controls
comfort and coverage for lower-risk properties where the
leadership committee and operating environment have
remained consistent since the previous audit.
Owned/Leased Managed Total
Hotels 56 187 243
Audits 37 77 114
Audit coverage for
full-service hotels is
47%.
Full-Service Hotels (See Coverage In Table Below) Other Property-Related Testing
6
APPENDIX II HOTEL TESTING APPROACH
Americas ASPAC
EAME/SWA
7
Annual Internal Audit Plan.pptx

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Annual Internal Audit Plan.pptx

  • 2. (YEAR) AUDIT PLAN Core Audits • Core audits are foundational audits conducted each year, focusing on SEC and other regulatory requirements, key-risk areas and hotel-specific processes. • These include the following audits: − Sarbanes-Oxley (SOX), including the financial reporting process and financial systems. − Hotel audits for the finance, operations and IT areas. − Cyber risk and data privacy across the company. 1 Hot Spots • Hot spot audits are top-of-mind audits that directly relate to risk areas impacting Company XYZ business. • In the past, hot spot audits included areas in franchise, FCPA/bribery, currency fluctuations, ROI and reservation centers. 2 Company XYZ Annual Audit Plan 2
  • 3. (YEAR) AUDIT PLAN Sarbanes-Oxley • Cash and short-term investments • Receivables • Investments • Property and equipment • Goodwill and intangibles • Payable and accrued expenses • Long-term debt • Taxes • Equity • Revenues and expenses • Fraud and organizational governance Financial Reporting Processes • Active directory/FIM (single sign-on) • Gold passport • Hyperion (reporting) • Iscala (int’l GL) • One source (tax) • Opera (PMS/POS) • Oracle (GL) Financial Systems Hotel Audits • Balance sheet reconciliations • Income journal reconciliations • Revenue adjustments • Expenses • Gold passport • Leases • Sales and catering contracts • Cash Finance • Employee status change • Vendor management • License review • Data privacy Operations • New and terminated user access • Physical access and data centers • Password configuration • Change management • Backup and recovery • Opera permissions IT Cyber Risk/Data Privacy • Simulated breach testing • Segregation of duties • Vendor risk and access • Vulnerability management and penetration testing • Data privacy compliance and security • Business interruption/disaster recovery Company-Wide Hot Spots • FCPA/bribery • Currency fluctuations • ROI • Reservation centers • Unify post go-live • Third-party access to IT systems • Franchise • Development/acquisition due diligence and underwriting • Enterprise data warehouse (GEM) • Construction • IT sales and use tax • Global shared services • Consultant usage risks • Security preparedness • Joint ventures • Management agreement compliance Hot Spots in (Year) Core Audits Hot Spots 3
  • 4. (YEAR) AUDIT PLAN: CORE Sarbanes-Oxley • Enforces regulatory compliance requirements • Utilizes key process and IT controls that support financial reporting with risk collaboratively evaluated using the external auditor’s risk of material misstatement model • Measure unify post go-live control effectiveness • Continued refinement of entity-level controls that support the new COSO framework • Fraud Hotel • Ensure hotel compliance with financial, operational and IT policies (risk stratified) − Increased emphasis on owned properties − Assessment of hotel cluster effectiveness − Increased emphasis on IT vendor contracts • Shared service centers (XXX, YYY, ZZZ) − Advisory and support role for global shared service initiative • MOR alumni program • Centralized testing − Integrate data analytics to support continuous monitoring Cyber • Data privacy • Information security • Property acquisition/takeover process and related costs Risk Process • Risk council: global and ASPAC − Expand to include EAME/SWA council • Annual and ongoing risk assessment Foundational audits are conducted each year, focusing on SEC and other regulatory requirements, public company/governance considerations, key-risk areas and hotel-specific processes. Blue = New in (Year) Core 4
  • 5. (YEAR) AUDIT PLAN HOT SPOTS Unify Post Go-Live • Measure control effectiveness and system integration • Perform consolidated banking Third-Party Access to IT Systems • Review vendor access to Company XYZ systems to see that only contractually required access is granted and subsequently terminated • Ensure that contractually required rights are secure Franchise • Perform a review of audited financial statements to validate revenue and franchise fees • Assess compliance with brand and IT standards by partnering with brand and IT teams Enterprise Data Warehouse (GEM) • Identify who has access to the EDW and for what purpose. • Determine the breadth of data collected and how data is disseminated across borders. Development/Acquisition Due Diligence and Underwriting • Review pro forma process and assumptions • Assess compliance with various internal review recommendations Others • Construction • IT Sales and use tax • Global shared services • Marketing ROI • Consultant usage risks • Security preparedness • Joint ventures • Management agreement compliance Top-of-mind audits that address key-risk areas and ongoing initiatives are consistently referenced during risk assessment sessions and risk council meetings and/or identified during prior year audits. Hot Spots in (Year) 5
  • 6. APPENDIX II HOTEL TESTING APPROACH Consistent with 2014, internal audit will perform several types of hotel audits (audit approach is flexible and based on property type, location and risk profile). * Refer to following slides for regional locations; includes five international properties. • Hotel audit: The scope includes financial statement substantive testing and control testing (operational, financial and IT) that’s conducted at owned/leased/JV properties. • MOR: Evaluate operational, financial and IT controls via the control self-assessment and core work program. These reviews are performed by DOFs and MOR leaders, and reports are reviewed by internal audit. • Shared service centers: Execute test procedures. • Centralized audit procedures: Leverage systems and centralized processes to efficiently assess various scope areas (centralized testing will provide broader coverage). • Select service hotels: Central control focus is augmented by limited procedures at remaining owned properties. • Limited reviews: Utilize limited procedures to gain controls comfort and coverage for lower-risk properties where the leadership committee and operating environment have remained consistent since the previous audit. Owned/Leased Managed Total Hotels 56 187 243 Audits 37 77 114 Audit coverage for full-service hotels is 47%. Full-Service Hotels (See Coverage In Table Below) Other Property-Related Testing 6
  • 7. APPENDIX II HOTEL TESTING APPROACH Americas ASPAC EAME/SWA 7