Le Corporate Vehicle Observatory (CVO), qui regroupe 16 pays dont 12 Européens dont l'OVE en France, vient de publier son 10e baromètre annuel sur les flottes d'entreprises. Il s'agit d'une enquête sur les véhicules d'entreprises, leurs modes de financement, les perspectives d'avenir, les services liés, les technologies futures.... Cette étude est réalisée par l'institut de sondage CSA, sur un échantillon représentatif de décisionnaires de flottes d'entreprises.

1. 2012 International Fleet Barometer
N°1001327 - International report

2. CVO – what is it ?
An expert-platform for all fleet professionals:
fleet managers, procurement specialists, manufacturers,
leasing companies, advisers, insurers, press, public
authorities, researchers etc.
Created by Arval in 2002
Launched in The Netherlands in 2012
Neutral & International
Focus: professional Mobility
Cost free Studies
Annual Fleet Barometer in collaboration with
Analysis of the decision-makers‘ attitudes on fleets
Overview of the main trends of the automotive market
Comparison of trends across 16 countries
2

3. Perimeter of the study
2002: Creation in France
2005: Germany, Italy, Portugal, Switzerland
2006: Poland
2007: Belgium, Czech Republic
2008: Spain, India
2009: UK, Greece
2010: Turkey, Brazil
2011: Russia
2012: The Netherlands 3

4. Perimeter of the study
Focus Europe
4

5. Methodology
Sample: 4 823 interviews including 3 616 through Europe and 1 207 out of Europe
Target: Fleet managers in companies of all industries using corporate vehicles
Fieldwork period: Q1 2012
Data collection method: CATI system (Computer-assisted telephone interviewing)
Duration of the interview: 13 minutes in average
Quotas: companies size and sector
5

6. Methodology
Companies with less than 10 employees Companies
< 100 employees
Companies with 10 to 99 employees
Companies with 100 to 249 / 499 / 999 employees
Companies
>100 employees
Companies with 250 / 500 / 1 000 employees and more
6

7. Index
Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
7

8. Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
8

9. Fleet growth potential
in next three years
% who think that the total number of vehicles on their company fleet will…
Decrease Increase Balance Balance Balance Balance
2012 2011 2010 2009
+ 4% + 10% + 10% + 8%
+ 7% + 14% + 13% - 2%
Balance = Fleet growth will increase – Fleet growth will decrease
Base: companies with corporate vehicles = 100%
9

10. Cost pressure on the company fleet
% who think that this year, cost pressure on the fleet will…
Balance Balance
Decrease Increase 2012 2011
+ 32% + 31%
+ 31% + 37%
Balance = Cost pressure will increase – Cost pressure will decrease
Base: companies with corporate vehicles = 100% 10

11. Used cars resale value
% who think that the resale value of vehicles will…
Increase
Decrease
Remain the same
Don’t know
Base: companies with corporate vehicles = 100%
11

12. Used cars resale value
% who think that the resale value of vehicles will…
2011 2012 2011 2012
Increase
Decrease
Remain the same
Don’t know
Base: companies with 100 employees and more, with corporate vehicles
12

13. Used cars resale value
% who think that the resale value of vehicles will…
2011 2012
Increase
Decrease
Remain the same
Don’t know
Base: companies with 100 employees and more, with corporate vehicles
13

14. Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
14

15. Number of vehicles in fleet
1 to 10 vehicles
11 to 100 vehicles
101 to 500 vehicles
501 vehicles and more
Base: companies with corporate vehicles = 100%
15

16. Distribution of fleet
Transport vehicles
Service vehicles
Sales vehicles
Incentive vehicles
Vehicles in exchange
of a monthly cost
Transport vehicles: of less than 3,5 tons
Service vehicles: used for maintenance and repair of facilities, general services, after-sales services…
Sales vehicles: intended for sales travel and appointments
Incentive vehicles: made available to employees as part of the company’s compensation policy
Vehicles in exchange of a monthly cost: deduced from the employee’s salary
Base: companies with corporate vehicles = 100% 16

17. Perceived evolution of average duration
since last year
% who think that duration of usage in the company has…
Increased Passenger Cars
Decreased
Light Commercial
Vehicles
‘Don’t know’ not included
Base: companies Light Commercial Vehicles or Passenger Cars / Excluding second-hand vehicles
17

18. Perceived evolution of average duration
since last year
% who think that duration of usage in the company has…
2011 2012 2011 2012
Increased Passenger Cars
Decreased
2011 2012 2011 2012
Light Commercial
Vehicles
‘Don’t know’ not included
Base: companies Light Commercial Vehicles or Passenger Cars / Excluding second-hand vehicles
18

19. Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
19

20. Main financing method
Consolidated results
Self purchase* Car credit Finance leasing Operating leasing
‘Don’t know’ and ‘others’ excluded
*Self-purchase = outright purchase + credit (other than car credit)
Data have been consolidated:
3 years average for France, Germany, Italy, Portugal, Switzerland, Poland, Belgium, Czech Republic, Spain, UK, Greece
1 year only for The Netherlands
Base: companies with corporate vehicles = 100%
20

21. Evolution of the main financing method
Consolidated results
Self purchase*
Finance leasing
Car credit
Operating leasing
*Self-purchase = outright purchase + credit (other than car credit) ‘Don’t know’ and ‘others’ excluded
Data have been consolidated:
3 years average for France, Germany, Italy, Portugal, Switzerland, Poland, Belgium, Czech Republic, Spain, UK, Greece
First year for the Netherlands
Base: companies with corporate vehicles = 100% 21

22. Evolution of the main financing method
Consolidated results
Operating leasing
Self purchase*
Finance leasing
Car credit
*Self-purchase = outright purchase + credit (other than car credit) ‘Don’t know’ and ‘others’ excluded
Data have been consolidated:
3 years average for France, Germany, Italy, Portugal, Switzerland, Poland, Belgium, Czech Republic, Spain, UK, Greece
First year for the Netherlands
Base: companies with corporate vehicles = 100% 22

23. Global fleet growth potential in the next 3 years
according to main financing method
Balance Balance
Decrease Increase
2012 2011
Self purchase* + 10%
Car credit + 7%
Finance
leasing + 12%
Operating
leasing + 15%
*Self-purchase = outright purchase + credit (other than car credit)
Balance = Fleet growth will increase – Fleet growth will decrease
Base: companies with corporate vehicles = 100% 23

24. Global fleet growth potential in the next 3 years
according to main financing method
Balance Balance
Decrease Increase
2012 2011
Self purchase* + 15%
Car credit Very small base + 14%
Finance
leasing + 14%
Operating
leasing + 12%
*Self-purchase = outright purchase + credit (other than car credit)
Balance = Fleet growth will increase – Fleet growth will decrease
Base: companies with corporate vehicles = 100% 24

25. Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
25

26. Decision-making department
on car policy
Top Management
Administrative /
Finance Direction
Fleet
Director
Procurement
Human
Resources
Other
Base: companies with corporate vehicles = 100%
26

27. Mobility manager
% of companies with a function that covers both corporate fleets and travel
Base: companies with 100 employees and more, with corporate vehicles
27

28. Established practices concerning
the car policy
% of companies having these established practices concerning their Car Policy
Limitation of CO2
emissions when
choosing a car
Prohibition of hand
free mobile phones
Restrictions on
driving home after a
company party
Incentive of awards
for safe drivers
Base: companies with corporate vehicles = 100%
28

29. Mobility plan
% of companies considering mobility plan for their employees
Total
implemented + considered
Considered
Already implemented
Don’t know what a
mobility plan is
Base: companies with more than 100 employees “Not considered” not included 29

30. Potential of Electric Vehicles
% who identified areas where Electric Vehicles could be suitable
2012
2011
Base: companies with corporate vehicles = 100%
30

31. Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
31

32. Outsourcing of services
% who outsource the following services
Vehicle maintenance
Tyre replacement
24h assistance
Management of insurance
Accident management
Replacement vehicle
Fuel Management
Driver Safety training
Online reporting
32

33. Savings achieved through outsourcing
(All responses)
Outsourced service
Services which brought
% who think these services brought the most savings…
the most savings
Vehicle maintenance
Tyre replacement
24h assistance
Management of insurance
Accident management
Replacement vehicle
Fuel Management
Driver Safety training
Online reporting
Base: companies with corporate vehicles = 100%
33

34. New services already in place
% with the following services already in place
CO2 optimization of car policy
Reporting on reliability of
brands / models
CO2 reporting
Communication to drivers to
decrease operational costs
Reporting for accounting and
fiscal purposes
Eco driving training
Consultancy on car company
policy
Grey Fleet management
Administration of pool of cars
available upon reservation
Base: companies with corporate vehicles = 100%
34

35. Right-to-use pool car upon reservation
% considering replacing some vehicles currently individually
allocated with a right-to-use pool car upon reservation
Considered
Already implemented
Base: companies which have the administration of pool of cars available upon reservation or which are interested
35

36. Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
36

37. Responsibility between
driver and company
% of businesses who consider safe driving behavior on professional trips as…
Shared responsibility between
Individual responsibility Don’t know
company and driver
Base: companies with corporate vehicles = 100%
37

38. Responsibility between
driver and company
% of businesses who consider safe driving behavior on professional trips as…
Shared responsibility between
Individual responsibility Don’t know
company and driver
2012
2011
2012
2011
Base: companies with corporate vehicles = 100%
38

39. Safety driving training
% who have mandatory safety driving training
Base: companies with corporate vehicles = 100%
39

40. Safety driving training
% who have mandatory safety driving training
EU BE CH CZ DE ES FR GR IT NL PL PT UK
Base: companies with corporate vehicles = 100%
40

41. Safety driving training
What kind of mandatory safety trainings in companies
In-door classes
On the road
On tracks
E-learning
On Simulators
Others
Base: companies with safety training implemented 41

42. Safety driving training
What kind of mandatory safety trainings in companies
In-door classes
On the road
On tracks
E-learning
On Simulators
Others
Base: companies with safety training implemented 42

43. Frequency of safety driving training
Effectiveness in companies with a training program
Don’t know
Annual
Bi annual
One off training session
Base: companies with safety training implemented 43

44. Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
44

45. Use of Telematics
% of companies using or planning to implement Telematics in the next 3 years
Plans to implement
Implemented
Base: companies with corporate vehicles = 100%
45

46. Purposes for using Telematics
Primary and secondary purposes for using Telematics
As a vehicle locator/tracker
Reduce fuel consumption
Monitor technical car data to
reduce maintenance costs
Monitor unauthorised use
Monitor driving behaviours
Improve safety of your drivers
Base: companies using or planning to use Telematics 46

47. Acceptance of drivers concerning
Geolocalisation information
Acceptance of drivers on the gathering of Geolocalisation information according to fleet managers
Balance
Open –
(Reluctant + Strongly opposed)
Open No opinion Reluctant Strongly opposed
5%
-1%
Base: companies with corporate vehicles = 100%
47

48. Acceptance of drivers concerning
driving behaviors information
Acceptance of drivers on the gathering of driving behaviors information according to fleet managers
Strongly opposed
Open No opinion Reluctant Balance
Open –
(Reluctant + Strongly opposed)
15%
9%
Base: companies with corporate vehicles = 100%
48