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This document outlines a study to quantify the effectiveness of different stress coping mechanisms by providing users with real-time feedback on fluctuating stress levels. The study involved: 1) User research to understand stress management behaviors 2) Developing prototypes including a watch for activities, phone for data visualization, and wearable for stress level visualization 3) A measurement strategy using sensors to detect stress and self-reports to validate sensors and collect details Future work includes expanding the study and further refining the prototypes based on additional research and usability testing.
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Moment
- 1. STRESS MANAGEMENT SI 606 PERSONAL INFORMATICS
- 2. DESIGN OBJECTIVE Quantify the strength of various coping mechanisms by providing in-the-moment feedback about the user’s fluctuating stress levels
- 5. Launch Screen 5 VISUAL DESIGN Option to begin relaxation activities without relying on the sensor
- 6. Notification 6 VISUAL DESIGN Option to delay relaxation activities so they do not intrude on the user’s schedule. Dismissing the notification eliminates false positives and reduce invalidity
- 7. Immediate Feedback 7 VISUAL DESIGN Although users are self-aware of their stress levels, they are unable to judge the success of the many coping mechanisms they try.
- 8. Long-Term Feedback 8 VISUAL DESIGN Users recognize the difference in short-term and long-term coping strategies in managing stress. A playful visualization of the user’s past heart rate readings
- 10. Behavior Change Issues 10 Absence of a clear direction No clue about the end goal Feeling that the system is asking too much of them
- 11. Behavior Change 11 VISUAL DESIGN Shaping the Path and Directing the Rider Providing direct and actionable direction
- 12. Behavior Change 12 VISUAL DESIGN Directing the Rider Keeping big goals in sight
- 13. Behavior Change 13 Motivating the elephant Minimizing the required change
- 15. Measurement Strategy 15 VISUAL DESIGN Sensor based + Self-reporting Sensor will detect when heart rate crosses threshold Self-reporting to eliminate false positives and get granular details
- 16. 4. PROTOTYPES
- 17. Watch Prototype 17 Watch Prototype: for data entry and stress relief activities
- 18. Phone Prototype 18 Phone prototype: for data visualization and wearable sync
- 19. Works like Prototype 19 Wearable prototype: Visualizing stress levels
- 20. 5. FUTURE WORK
- 21. Next Steps 21 ▪ Expand research to general public ▪ Research stress management techniques ▪ Talk to professionals who work in stress management and biofeedback ▪ Expand self report to include source of stress ▪ Perform usability tests for both digital and hardware prototypes
Editor's Notes
- Using our research findings, we determined 3 different behavior change challenges When someone is stressed, deciding on stress management activity is challenging If they do pick a activity, it can be unclear what the goal of doing the activity is Furthermore, stress many feel like a very difficult task to to overcome presented on its own
- In order to construct a behavior change strategy which helps overcome our identified challenges, we used the elephant and the rider framework from Switch. One way we are doing this is by issuing a direct recommendation on what stress management activity to do and the exact steps to complete the activity. In the context of the framework, we are shaping the path by giving exact steps to take and directing the rider by making it clearer what activity they should be doing. We aim for these steps to overcome the challenges of indecision and the size of the task of stress management.
- We also take an additional step to direct the rider by making a clear recommendation and give some justification on why they should do this activity to manage their stress. Again, we help eliminate the difficulty of picking an activity to manage stress.
- Our design also aims to motivate the elephant by reducing the task of stress management into smaller accomplishments. When we recommend meditation in this screen, we also point at an immediately reachable task -- which is helping the user improve their concentration in the short term