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An initiative to support student veterans, military & their families 
Program adopted from the UNC-Chapel Hill Green Zone Training 
For more information or to schedule a Green Zone training, contact: 
Nicole Jones, MSW 
Military & Family Transitions Coordinator 
jonesn@unm.edu or 505.277.1536 
Updated June 2014
Today’s Agenda 
•Welcome & Introduction 
•Terminology: Commonly Used Terms 
•Facts & Data: UNM Student Veteran Population 
•Veterans Resource Center (VRC) Overview 
•Introduction to the Green Zone Training Program: What it is, why it 
matters and how it 
benefits you 
•How to schedule a Green Zone Training for your department/office 
•Questions
Terminology 
Commonly Used Terms 
 Military Servicemember 
◦ Generic term which encompasses Active Duty, 
National Guard, and Reserves personnel 
 Veteran 
◦ Any individual who served in the U.S. military 
 Dependents (AKA—Military Family Member) 
◦ Child or Spouse of a Military Servicemember
Facts & Data 
Veteran Enrollment, Fall 2014 
UNM has over 1340 identified veteran & 
military students enrolled for Fall, 2014 
Note: This number only includes veterans 
who utilize GI Education Benefits and 
therefore are under the VETCODE
Facts & Data 
Enrollment & Chapter Benefits 
In Fall of 2013, 939 students used 
military education benefits: 
• 38% were female 
• Average age was 26 years, and 48% were veterans or 
active duty 
• 62% were male 
• Average age was 30 years, and 84% were veterans or 
active duty
Facts & Data 
Top 8 Majors, Fall 2013 
◦ Business Administration 
◦ Psychology 
◦ Criminology 
◦ Engineering 
◦ Biology 
◦ Nursing 
◦ Liberal Arts 
◦ Political Science
Facts & Data 
Cohort Analysis: Graduation & Retention 
Of the 164 students in the Fall 2009 cohort, 
◦ 29.3% have graduated 
◦ 23.2% have dropped 
◦ 47.6% are still attending 
◦ In total, a 76.8% retention rate
Welcome To the VRC! 
Student Union Building, Suite 2002
VRC Mission 
The Veterans Resource Center is dedicated to 
providing the highest quality, comprehensive 
support to student veterans & their families, in an 
atmosphere that demonstrates commitment, 
respect, and academic excellence.
VRC Goals
Meet the Team…
SERVICE OVERVIEW 
GI Benefits Certification 
• Student benefits education and processing assistance 
• Certification of benefits for tuition and basic housing allowance 
VetSucess on Campus (VSOC) 
• Assists student with successful 
transition to college life, degree 
completion and career 
acquisition 
Academic Success Program 
• Student outreach, scholarship 
education, recruitment and 
guidance, veteran specific 
orientation, and advocacy 
Military & Family Transitional Support 
Program 
• Conducts basic assessment of individual 
and/or family needs and provides resource 
education and referrals to campus and 
community service providers 
• Vet-2-Vet Peer Mentoring Program 
Community Education & Training 
• Workshop delivery 
• Green Zone Training Program 
www.http://vrc.unm.edu
Introduction to Green Zone 
Does anyone here know what the Green 
Zone signifies in the military?
Background & Origin 
The Green Zone Training Program was originally created and launched by 
the University of North Carolina, Chapel Hill. Modeled after the Safe Zone 
Program, Green Zone volunteers receive training specific to issues 
potentially facing the student veteran community. 
(UNC Office of the Dean of Students, 2014)
The 
Green Zone 
Goal 
Prepare university faculty and staff to better understand the 
experience of veterans, military service members 
and their families at UNM 
Empower faculty and staff to provide support and information 
about resources available to student veteran community 
To develop a Veteran Liaison Network at UNM
Green Zone Curriculum 
 Terminology 
 Demographics 
 Identity, diversity & culture 
 The military experience 
 Transitions to campus 
 Disabilities on a college campus 
 VRC services 
 Educational benefits 
 Being an ally 
 Scenarios & Discussion
Learning Objectives 
By the end of this training participants will be able too… 
 Use the correct terminology related to veterans and active-duty military. 
 Describe the demographics and diversity of UNM veteran and military students. 
 Identify and explain VRC services for veteran and military students. 
 Identify the types of military educational benefits and how schedule changes can 
incur a student debt. 
 Summarize the unique strengths of veteran and military students. 
 Discuss the military experience, including the emotional cycle of deployment, the 
challenges of transitions from and back to civilian life, and the experience of 
military family members. 
 Explain how Post Traumatic Stress Disorder (PTSD) and Traumatic Brain Injury 
(TBI) can affect the student’s experience, and suggest services for support. 
 Determine what to say and what not to say to veterans to be most supportive. 
 Identify the support veteran and military students want from staff and faculty. 
 Appraise what to do in difficult scenarios when working with veterans and military 
students. 
 Volunteer to be a member of the UNM Veteran Liaison Network.
Who is a Green Zone Ally? 
 Someone who is… 
◦ aware about the issues and concerns faced by student 
veterans, servicemembers & families 
◦ available to assist the military student 
◦ able to make the best possible referral for problem 
resolution 
 They are not… 
◦ expected to be experts on the experience of student 
veterans 
◦ expected to “solve” our students’ problems
Veteran Liaison Network 
 The Veteran Liaison Network (VLN) is a program 
designed to strengthen veteran specific support efforts 
through the identification of dedicated points of contact 
or liaisons in each department at UNM. 
 Liaisons are… 
◦ Volunteers 
◦ Green Zone trained 
◦ Included in the VLN resource guide 
◦ Willing to engage in continuing student veteran 
related education and/or participate in the Veteran 
Taskforce
Why Green Zone? 
http://youtu.be/9NAkAvvA-iM
Student Voices: 
What students want campus staff and faculty to know 
“We are having normal reactions to an abnormal experience.” 
“No two veterans are alike.” 
“Each of us has had different experiences.” 
“Do Not assume that you know my politics or beliefs just because I was in the military.” 
“I may or may not be ready to talk about my experiences.” 
“Trust can be an issue for me.” 
“Being friendly and listening can go a long way toward building trust.” 
“Do Not be afraid of me.” 
“We are accustomed to being successful and may be too proud to ask for help.” 
(Pfeffer, 2010)
Transition Strengths 
 Veterans bring a unique perspective: 
◦ Military training 
◦ Life experience 
◦ Established identity 
◦ A more worldly view 
 Skills taught in the military: 
◦ Leadership 
◦ Motivation 
◦ Time Management 
◦ Work Ethic
Transition Difficulties 
 Translating their military skills into a new profession 
 Military skills & training may not translate into college 
credits 
 Universities may have difficulty deciphering transfer credits 
for those who have attended multiple institutions 
 Accessing disability resources for accommodations 
 Understanding the GI Bill 
 Difference in demographics and life experiences from other 
students
VETERANS FACE A 4-FOLD TRANSITION 
Returning to 
civilian life 
For some, 
having seen 
combat duty 
Becoming a 
college student 
Some are living 
with visible & 
invisible 
disabilities 
Adapted from Trina Zahller, 3-Fold Transition Model
Student Veterans’ Nontraditional Composition
HOW TO SCHEDULE A GREEN ZONE TRAINING 
Contact Nicole Jones, MSW 
Military & Family Transition Coordinator, Public Ally 
Email: jonesn@unm.edu 
Phone: 505.277-1536 or 505.277.3181 
Or Sign Up Today!
QUESTIONS?
References 
Office of the Dean of Students (2014). Green Zone Training . 
Retrieved October 10, 2014 from University of North Carolina, 
Chapel Hill , Web site: 
https://deanofstudents.unc.edu/student-support/veterans-resources/green-zone-training 
Veterans Resource Center (n.d. ). Meet The Staff . Retrieved 
October 10, 2014 from University of New Mexico , Web site: http://vrc.unm.edu/facultystaff/meet-the-staff.html 
Veterans Resource Center (n.d. ). Mission & Goals . Retrieved 
October 10, 2014 from University of New Mexico , Web site: http://vrc.unm.edu/index.html 
Virginia Commonwealth University, USS RAMS (n.d.). University 
Support Services for Returning and Active Military Students. 
Retrieved October 12, 2014 from Virginia Commonwealth University , 
Aurora Foundation Web site: aurora4vets.org/s/Green-Zone-training.ppt

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GZ Program Overview PPT

  • 1. 1 An initiative to support student veterans, military & their families Program adopted from the UNC-Chapel Hill Green Zone Training For more information or to schedule a Green Zone training, contact: Nicole Jones, MSW Military & Family Transitions Coordinator jonesn@unm.edu or 505.277.1536 Updated June 2014
  • 2. Today’s Agenda •Welcome & Introduction •Terminology: Commonly Used Terms •Facts & Data: UNM Student Veteran Population •Veterans Resource Center (VRC) Overview •Introduction to the Green Zone Training Program: What it is, why it matters and how it benefits you •How to schedule a Green Zone Training for your department/office •Questions
  • 3. Terminology Commonly Used Terms  Military Servicemember ◦ Generic term which encompasses Active Duty, National Guard, and Reserves personnel  Veteran ◦ Any individual who served in the U.S. military  Dependents (AKA—Military Family Member) ◦ Child or Spouse of a Military Servicemember
  • 4. Facts & Data Veteran Enrollment, Fall 2014 UNM has over 1340 identified veteran & military students enrolled for Fall, 2014 Note: This number only includes veterans who utilize GI Education Benefits and therefore are under the VETCODE
  • 5. Facts & Data Enrollment & Chapter Benefits In Fall of 2013, 939 students used military education benefits: • 38% were female • Average age was 26 years, and 48% were veterans or active duty • 62% were male • Average age was 30 years, and 84% were veterans or active duty
  • 6. Facts & Data Top 8 Majors, Fall 2013 ◦ Business Administration ◦ Psychology ◦ Criminology ◦ Engineering ◦ Biology ◦ Nursing ◦ Liberal Arts ◦ Political Science
  • 7. Facts & Data Cohort Analysis: Graduation & Retention Of the 164 students in the Fall 2009 cohort, ◦ 29.3% have graduated ◦ 23.2% have dropped ◦ 47.6% are still attending ◦ In total, a 76.8% retention rate
  • 8. Welcome To the VRC! Student Union Building, Suite 2002
  • 9. VRC Mission The Veterans Resource Center is dedicated to providing the highest quality, comprehensive support to student veterans & their families, in an atmosphere that demonstrates commitment, respect, and academic excellence.
  • 12. SERVICE OVERVIEW GI Benefits Certification • Student benefits education and processing assistance • Certification of benefits for tuition and basic housing allowance VetSucess on Campus (VSOC) • Assists student with successful transition to college life, degree completion and career acquisition Academic Success Program • Student outreach, scholarship education, recruitment and guidance, veteran specific orientation, and advocacy Military & Family Transitional Support Program • Conducts basic assessment of individual and/or family needs and provides resource education and referrals to campus and community service providers • Vet-2-Vet Peer Mentoring Program Community Education & Training • Workshop delivery • Green Zone Training Program www.http://vrc.unm.edu
  • 13. Introduction to Green Zone Does anyone here know what the Green Zone signifies in the military?
  • 14. Background & Origin The Green Zone Training Program was originally created and launched by the University of North Carolina, Chapel Hill. Modeled after the Safe Zone Program, Green Zone volunteers receive training specific to issues potentially facing the student veteran community. (UNC Office of the Dean of Students, 2014)
  • 15. The Green Zone Goal Prepare university faculty and staff to better understand the experience of veterans, military service members and their families at UNM Empower faculty and staff to provide support and information about resources available to student veteran community To develop a Veteran Liaison Network at UNM
  • 16. Green Zone Curriculum  Terminology  Demographics  Identity, diversity & culture  The military experience  Transitions to campus  Disabilities on a college campus  VRC services  Educational benefits  Being an ally  Scenarios & Discussion
  • 17. Learning Objectives By the end of this training participants will be able too…  Use the correct terminology related to veterans and active-duty military.  Describe the demographics and diversity of UNM veteran and military students.  Identify and explain VRC services for veteran and military students.  Identify the types of military educational benefits and how schedule changes can incur a student debt.  Summarize the unique strengths of veteran and military students.  Discuss the military experience, including the emotional cycle of deployment, the challenges of transitions from and back to civilian life, and the experience of military family members.  Explain how Post Traumatic Stress Disorder (PTSD) and Traumatic Brain Injury (TBI) can affect the student’s experience, and suggest services for support.  Determine what to say and what not to say to veterans to be most supportive.  Identify the support veteran and military students want from staff and faculty.  Appraise what to do in difficult scenarios when working with veterans and military students.  Volunteer to be a member of the UNM Veteran Liaison Network.
  • 18. Who is a Green Zone Ally?  Someone who is… ◦ aware about the issues and concerns faced by student veterans, servicemembers & families ◦ available to assist the military student ◦ able to make the best possible referral for problem resolution  They are not… ◦ expected to be experts on the experience of student veterans ◦ expected to “solve” our students’ problems
  • 19. Veteran Liaison Network  The Veteran Liaison Network (VLN) is a program designed to strengthen veteran specific support efforts through the identification of dedicated points of contact or liaisons in each department at UNM.  Liaisons are… ◦ Volunteers ◦ Green Zone trained ◦ Included in the VLN resource guide ◦ Willing to engage in continuing student veteran related education and/or participate in the Veteran Taskforce
  • 20. Why Green Zone? http://youtu.be/9NAkAvvA-iM
  • 21. Student Voices: What students want campus staff and faculty to know “We are having normal reactions to an abnormal experience.” “No two veterans are alike.” “Each of us has had different experiences.” “Do Not assume that you know my politics or beliefs just because I was in the military.” “I may or may not be ready to talk about my experiences.” “Trust can be an issue for me.” “Being friendly and listening can go a long way toward building trust.” “Do Not be afraid of me.” “We are accustomed to being successful and may be too proud to ask for help.” (Pfeffer, 2010)
  • 22. Transition Strengths  Veterans bring a unique perspective: ◦ Military training ◦ Life experience ◦ Established identity ◦ A more worldly view  Skills taught in the military: ◦ Leadership ◦ Motivation ◦ Time Management ◦ Work Ethic
  • 23. Transition Difficulties  Translating their military skills into a new profession  Military skills & training may not translate into college credits  Universities may have difficulty deciphering transfer credits for those who have attended multiple institutions  Accessing disability resources for accommodations  Understanding the GI Bill  Difference in demographics and life experiences from other students
  • 24. VETERANS FACE A 4-FOLD TRANSITION Returning to civilian life For some, having seen combat duty Becoming a college student Some are living with visible & invisible disabilities Adapted from Trina Zahller, 3-Fold Transition Model
  • 26. HOW TO SCHEDULE A GREEN ZONE TRAINING Contact Nicole Jones, MSW Military & Family Transition Coordinator, Public Ally Email: jonesn@unm.edu Phone: 505.277-1536 or 505.277.3181 Or Sign Up Today!
  • 28. References Office of the Dean of Students (2014). Green Zone Training . Retrieved October 10, 2014 from University of North Carolina, Chapel Hill , Web site: https://deanofstudents.unc.edu/student-support/veterans-resources/green-zone-training Veterans Resource Center (n.d. ). Meet The Staff . Retrieved October 10, 2014 from University of New Mexico , Web site: http://vrc.unm.edu/facultystaff/meet-the-staff.html Veterans Resource Center (n.d. ). Mission & Goals . Retrieved October 10, 2014 from University of New Mexico , Web site: http://vrc.unm.edu/index.html Virginia Commonwealth University, USS RAMS (n.d.). University Support Services for Returning and Active Military Students. Retrieved October 12, 2014 from Virginia Commonwealth University , Aurora Foundation Web site: aurora4vets.org/s/Green-Zone-training.ppt

Editor's Notes

  1. Do we have any advisors from these departments present today?
  2. Services Overview: VA Certifying Officials: Certifies benefits for tuition payment and basic housing allowance Education on the differences, eligibility and restrictions of GI chapter benefits Walk students through the process so they know how to check on their benefits
  3. A location recognized by veterans as a safe place Through Green Zone we want to create a safe space for the veteran community @ UNM
  4. Prepare university faculty and staff to better understand the experience of veterans, service members and their families at UNM Our Responsibility and duty to our students, to UNM staff and faculty, and to the community: 1. Share the strength and unique contribution of our students 2. Improve campus services 3. Take responsibility for campus culture Identify veterans and military as a culture Address microaggressions and preconceptions 4. Today’s student-veterans face a three-fold transitional challenge: Becoming a college student, Returning to civilian life, For some, dealing with having seen combat duty. "This reaction is analogous to that seen in any marginalized group such as ethnic or racial groups, LGBTQ. The concern that mere membership in the group may be pathologized; ex. all African-Americans require remediation. To the contrary. It is not helpful, damaging even, to be color-blind, to ignore how membership in different groups shapes Worldview, choices, needs, etc..."
  5. How many of you have worked with veterans, military servicemembers or military family members?
  6. Why is this important