Downloaded 18 times
WorkFlow - Asset Management Services
- 1. ©2015 – NathanDavenport How a SharePoint / Workflow Implementation Empowered End Users, Enhanced Staff Productivity and Saved ~$120K annually PurchaseRequestSystem AssetManagement
- 2. ©2015 – NathanDavenport PurchaseRequestSystem Request FormAssetManagement DT-20120518T13:25:01-1 Desktop Laptop Tablet Non- Standard Mobile Software Accessories Equipment or Software List Tied Accessories Approval, Account and Shipping details
- 3. ©2015 – NathanDavenport PurchaseRequestSystem Tracking & Installation FormAssetManagement Installed 20120520T14:06:12Shipped 20120520T14:06:12Ordered 20120520T14:06:12 DT-20120518T13:25:01-1 Request, Approval, Account and Shipping details Workflow Approvals and Actions (only shows one step at a time, each communicates status) Approve Reject 20120519T18:34:92
- 4. ©2015 – NathanDavenport PurchaseRequestSystem ReportingAssetManagement Tact Time Requested Approved Ordered Shipped Delivered Installed Month, Qty, $ Month, Qty, $ Month, Qty, $ Month, Qty, $ Month, Qty, $ Month, Qty, $ Month, Qty, $ 0 100 200 300 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Dept - Overview Admin Sale/Mkt Info Supply Research
- 5. ©2015 – NathanDavenport PurchaseRequestSystem Automated Migration ScriptAssetManagement ' ==================================================== ' Language: VBScript ' Name: Migrate.vbs ' Author: Nathan Davenport ' Date: 7/2010 ' ' Description: ' This application will backup or restore all user date and ‘ network / printer settings producing an automated ‘ migration tools for PC replacements. ' Free for all users, but leave in this header ' (C) 7/2010 ' ==================================================== Option Explicit ' * Declare basic objects ' ---------------------------------------------------- Dim strComputer : strComputer = "." Dim objFSO : Set objFSO = CreateObject("Scripting.FileSystemObject") Dim objShell : Set objShell = CreateObject("WScript.Shell")
- 6. ©2015 – NathanDavenport PurchaseRequestSystem Hardware Purchasing & Installation ProcessAssetManagement ManagerPurchasingVendorCustomerInstaller Approve Request Request Form Order (eSpree) Fill Order Shipped Email Ship Product Schedule Install Schedule Install (Email) Purchase Note (Email) Install Update SP List Schedule Disposal Update SP List Non- Standard Quote SharePoint Form & Workflow PC, iPad, SmartPhone Adjusted Sept 2014
- 7. ©2015 – NathanDavenport PurchaseRequestSystem Hardware Purchasing & Installation ProcessAssetManagement Microsoft, Adobe, Aqua Data, Snag-it, Beyond Compare, etc. ManagerPurchasingVendorCustomerCompDoc Approve Request Request Form Order (eSpree) Fill Order eMail Key Install from AIM Purchase Note (Email) Send Disk(s) Update SP List Install from AIM Forward (Email) Install from Disk Request Disk(s) eMail Key Aqua Data / SnagIt Beyond Compare Non- Standard Quote Adobe Acrobat SharePoint Form & Workflow Adjusted Jan 2013
- 8. ©2015 – NathanDavenport PurchaseRequestSystem Hardware Break / Fix Services ProcessAssetManagement Walk-in, Cases Adjusted Sept 2014 ServiceDesk Hardware Services CustomerVendor Call or Email Walk-in Create Case Create Assign Case Work Case Ship Parts Order Parts Calback CaseUpdate Waiting on Customer Close Case On Hold Waiting on Parts Waiting on Customer
- 9. ©2015 – NathanDavenport PurchaseRequestSystem Hardware Disposal Services ProcessAssetManagement Request Form, Disposal Adjusted Sept 2014 Case Review ServiceDesk Hardware Services CustomerInstaller Schedule Disposal Request Disposal Create Assign Case Waiting on Customer Contact Customer Pickup Equipment Request Review Case Close Marked Disposed Reschedule