4. Topics Will be Covered in this
Presentation
01
02
03
04
Introduction
Historical Background of EXIM Bank Limited
Duties and Responsibilities as an Intern
Literature Review
Easy to change colors, photos and Text.
5. Topics Will be Covered in this
Presentation (Contd.)
05
06
07
08
Methodology
Research Findings and Analysis
Summary of Findings
Recommendations and Conclusion
Easy to change colors, photos and Text.
8. Mr. Md. Nazrul Islam
Mazumder
Chairman of EXIM Bank
Dr. Mohammad Haider Ali Miah
Managing Director & CEO of EXI
M Bank
“SYMPHONY” Plot no. SE(F)-9, Road
No.142, Gulshan Avenue, Dhaka-1212,
Bangladesh
Location of Head Office
June 02, 1999
Date of incorporation
Taka 20,000.00 million
Authorized capital of EXIM Bank
2790
Total number of employees
Corporate information of
EXIM Bank Limited
9. Background of EXIM Bank Limited
Mission Vision Objectives Company Culture
13. Duties and Responsibilities as a
n Intern
Internship-Time
Duration
Duties Performed in Gene
ral Banking
1. Account opening secti
on
2. Cash Section
Duties performed in Foreig
n Exchange
Department
Duties performed in
Investment Department
Duties performed in HR D
epartment
14. The ‘human’ aspect of HRM is concerned with the affiliation bet
ween employer and employee and is connected with the huma
n relations program
Walton, 1985
Organizations that do not
pay impartially compared to
others may lose their employees
because of the non-competitive
compensation bundle or package
Adams, 1965
To inspire its workers, the
company should have good HR
strategies
Aswathappa, 2008
Recruitment and selection, job design, socialization,
Career development,
training, reward for employees,
communication/participation,
management of performance and job
security are the best HR practices
Huselid, 1995
Staffing, return and benefits,
safety and health, HR department, and empl
oyer and labor relations are the functional ar
eas of HRM.
Mondy and Noe, 2005
Recruitment and selection were
positively linked to all variables of organizati
onal performance
such as efficiency, innovation
and quality
Katou and Budhwar, 2007
Human resource management
(HRM) is measured as a critical
organizational source that
supports an organization
sustain its effective action
Lee & Heard, 2000
Literature Review
Related Literature (HRM)
15. The banking industry is a
significant element of the
financial area for proper
management of financial resources across the
world
Ahmad Ashfaq et al, 2010
Literature Review (Contd.)
Human Resource in Banking Industry
If any organization wants to operate its busines
s smoothly, effectively
and efficiently, the most precious
and essential factor that
organizations need is human being
Mosadragh, 2003
Well-qualified and skilled
employees are important in the context o
f attaining goals and objectives of an orga
nization
Shahnawaz M.G et al, 2006
16. Shelagh Heffernan
2005
•The bank is one of the
financial organizations. But
it varies from other firm
because the bank gathers
money from customer as a
deposit and gives money to
customer as a loan
Barbara Casu 2006
•The bank keeps financial report
such as balance sheet and profit
and loss account to measure their
financial presentation
•Key source of bank is a customer
deposit
•Deposits are described on the
balance sheet as a liability
Literature Review (Contd.)
Related Literature (General Banking)
17. Annual report, Audit report,
Journal & Manuals,
internship book of EXIM bank
Website of EXIM Bank Bangladesh Limited
Secondary sources
Practical experience of banking
Training and discussing with our superviso
r and manager
Primary sources
Methodology
I have gathered data from the two unique
sources…
Sources of Information
19. Recruitment and Selection
Practices of EXIM Bank Limited
Definition of
Recruitment
Recruitment
Methods The department of
recruitment
Basis of Recruitment
Responsibility of
HR Management
Recruitment Policy in
EXIM Bank Ltd
20. General Requirements for all grades
Job Responsibilities of Recruitment
Objectives of Recruitment
Disqualification for Recruitment
Eligibility to Apply
Requirement Analysis by Respective Department
Recruitment and Selection
Practices of EXIM Bank Limited
21. General Banking
Components of General Banking
General Banking
contains of following
units in the branch.
These are as follows:
1. Account opening
2. Account closing
3. Deposits Account
4. Issuance of cheque book
5. Issuance of Debit Card
6. Solve the complications related with the SMS Banking
7. Clearing cheques.
8. Provide foreign remittance services.
22. The Procedure of opening account
General Banking (Contd.)
Step1
•Bank provides account introductory form to the prospective client or applicant
Step2
•Applicant fills up the form
Step3
•Application complies the form duly signed by an introducer and along with two passport size photos attested from the
introducer
Step4
•The approved officer analyzes the form
Step5
•If no errors are found, the officer will continue with the account opening
Step6
•He/ She will issue a deposit slip where a deposit needs to be made
Step7
•Then, he/she will issue the checkbook with the Signature card to confirm the customer
Step8
•Bank conserves the sample
Step9
•Account is opened
23. MSD (Mudaraba Saving Deposit)
Profit is payable to the customer in this savings
account
The bank permits depositors to open an essential
savings account by inspiring funds habit
amongst the general community
These accounts are used and opened as the savings account
Two types of saving accounts are accessible
entitling as "Single Saving Account," and
"Joint Saving Account"
At last an amount of Tk. 1000/= is needed for
opening this type of account, and its charges
yearly are Tk.250
A saver will be allowed to withdraw per week up
To 25% of the balance of his account
General Banking (Contd.)
Various Types of Deposit Account
MTDR (Mudaraba Term Deposit Receipt
)
It is a specific dated deposit scheme-which does
not refund until the maturity date of that fixed
period reaches
The bank provides higher rates of profit on
such deposits
Usually, customers are allowed to open this
account for a period
Any matured person (individually or jointly)
having sound mind can request to open the MTDR
account in any branch of Exim bank with a deposit
of minimum Tk10, 000/- and higher
Some accounts can be opened in the similar
name at the similar different branches of this bank
24. General Banking (Contd.)
Various Types of Deposit Account
Term/ Period Weightage
01months 0.83
02 months 0.83
03 months 0.88
06 months 0.92
1year/2year/3year 0.96
Deposit of MTDR A/c will accept the following weightage: Terms and Conditions of MTDR
No profit will be allowed for premature encashment
within 01 months
If the account is cashed at the end of tenancy but
before maturity, depositors will be entitled
to get the benefit at the provisional rate of profit
from Mudaraba Savings Account
The restricted rate of profit of Mudaraba
Savings Account will treat the provisional
rate of profit, which was overcame while having
the MTDR account
25. Term Weightage
03Years 7.18%
05 Years 7.28%
08 Years 7.43%
10 Years 7.53%
12 Years 7.63%
Mudaraba Monthly Savings Scheme (MMSS)
It is a once-a-month delivery scheme that safeguards future with
fewer tensions and more ease. A minor savings of today will provide a
comfort for the next day.
Period of Savings and Installment Rate Per Month
The savings period is for 3,5,8,10, or 12 years and the payment is tk
500/, 1000/, 2000/, or 5000 consequently.
Bank has the right to change the weightage of deposit.
Deposit will bear the following weightage:
General Banking (Contd.)
Various Types of Deposit Account
26. Term TK 1000 Tk 2000 Tk 5000 Tk 10,000 Tk 20,000
03 years
@
7.18%
40,277 80,555 2,01,388 4,02,777 8,05,555
05 years
@
7.28%
72,551 72,551 3,62,758 7,255,16 14,51,032
08 years
@
7.43%
1,31,407 1,31,407 6,57,038 1,31,4079 26,28,153
10 years
@
7.53%
1,79,344 1,79,344 8,96,723 1,79,3447 35,86,895
12 years
@
7.63%
2,35,993 2,35,993 11,79,965 2,55,9931 47,19,863
The welfare that will get from MMSS is given below
General Banking (Contd.)
Various Types of Deposit Account
27. Mudaraba Millionaire Deposit Scheme & Mudaraba Kotipoti Saving
Scheme Objectives
A scheduled savings Scheme that helps the clients of
all contests & societies maximization their
wealth by providing the remarkable return of their
reserves.
It is a savings scheme which supports the customers of
all level in creating the positive contribution to their
family by providing a fund in family's financial crises
Requirements
Two copies of current passport size photographs
of the account holder.
Copy of Passport/National ID Card/ Ward
Commissioner's Certificate of the account
holder adequate to the bank
One copy recent passport size photograph of nominee attested by the acc
ount holder
Features and Benefits of both MMDS & MKSS
Deposit on scheduled payment basis
Attractive rate of turnover
Allowed to open several MMDS Account with
different amount in any branch of the Bank
Monthly installment can be located through
debit training from the designated Mudaraba
CD/SB Account
The reserves period is for 3,5,8,10 & 12 years,
Bank has the right to adjust the weight of
Deposit and proportion of circulation of
investment
General Banking (Contd.)
Various Types of Deposit Account
28. Tenure Profit Rate
Monthly
Installment
Expected
Amount
03 years 7.28% 24,790 10,00,000
05 years 7.38% 13,750 10,00,000
08 years 7.53% 7,578 10,00,000
10 years 7.63% 5,545 10,00,000
12 years 7.73% 4,210 10,00,000
15 years 7.88% 2,902 10,00,000
Tenure
Profit
Rate
Monthly
Installment
Expected
amount
03 years
7.23 2,48,079 1,00,00,000
05 years
7.33 1,37,650 1,00,00,000
08 years
7.48 75,933 1,00,00,000
10 years
7.58 55,603 1,00,00,000
12 years
7.68 42,230 1,00,00,000
15 years
7.83 29,148 1,00,00,000
18 years
7.98 29,739 1,00,00,000
General Banking (Contd.)
Various Types of Deposit Account
Deposit will bear the following weightage
MMDS MKDS
29. Mudaraba Su-Grehini Monthly Savings Scheme (MSGMSS)
Mudaraba Femina Monthly Savings Scheme (MFMSS)
EXIM Monthly Hajj Deposit
Mudaraba Senior Monthly Savings Scheme (MSMSS)
Other
Schemes
General Banking (Contd.)
Various Types of Deposit Account
31. Remittance Section
The word Remittance' means the circulation of money from on
e place to added place through a post and spreads.
Money-making banks representation this facility to its clients usi
ng unloading money from one
branch of the bank and making an easier
arrangement for payment to another branch
within the country.
Payment order (PO)
Demand Draft (DD)
General Banking (Contd.)
32. Summary of Findings
HR Division
my personal observation is the hr practice of Exim Bank is
lengthy and candidates have to pass a lot of steps to get
a job that is why sometimes the practice seems to be ti
me consuming.
sometimes biasness will come throughout the selection
practice while choosing employees for branch.
EXIM Bank use traditional recruitment practice so tha
t their cost is high for this.
Moreover I observed that EXIM bank should use
more external bases of recruitment like campus recruitm
ent, recruitment through competition etc.
33. Summary of Findings (Contd.)
General Banking Section
EXIM Bank is not
technically updated.
Particularly, in general
banking department
Most of the
customers cannot
understand the Islamic
Shariah for instance
Mudaraba
Musharaka,
Mudabaha, Bai Muajjal
etc. which is a big
challenge for Islamic
banks similar EXIM
Bank Limited
The software used by
EXIM Bank does not
provide sufficient
support on banking
services
Procedure of account
opening is tough for
the uneducated
people
Advertising and
promotion are the
weak points of EXIM
Bank Limited
34. To open a new
account in this bank,
the customer needs
an introducer. But
sometimes the
customer may fail to
manage reference for
opening an account
which is a major
problem for the bank
They provide more
concentration only to
the high amount of
fixed deposit
Their cash payment
process is traditional
like withdrawing
money by using
cheque because their
ATM Card facility is
very poor to compare
with other banks and
online banking service
is not fast and
satisfactory
They don’t have
efficient workers to
operate different
department in the
bank
Staff and
departmental
conferences at the
branch level do not
hold or very few
which may cause
problem in the future
This bank is very
centralized. For every
work, branch offices
have to get
permission from the
head office. The head
office tightly controls
every branch office.
This dependency on
head office causes a
slowdown of branch
activities
Summary of Findings (Contd.)
General Banking Section
35. Most of the employees I met is the branch I
worked agreed that the recruitment and
selection system of EXIM Bank is free from
biasness but some nepotism, discrimination and
posting related biasness is existing should
be eradicate.
EXIM Bank uses outdated tools and methods
for recruiting and selecting employees
should be updated
Responsibility of Human Resource Division
should be enlarged in order to reduce recruitment
costings, biases, and to bring effectiveness and
success in the recruitment practice.
The IT section should play a string portion in
enlightening and upgrading the computer system
Recommendations
36. In the career announcement specially for
bottommost employees, The HR department
should remark the pay structure.
The company can recruit also for campus
recruiting that could carry a yield of highly
educated fresh-graduates for the entry-level
the organization could organize sessions in the
top business schools.
To build a strong image and reputation in the
competitive market EXIM Bank should give emphasis
on their advertisement and promotional campaigns
EXIM Bank should use the modern banking
technique and technology to provide quality
services to its customers
For easy access to account opening EXIM Bank should cancel the i
ntroducer system
Recommendations(Contd.)
37. The bank should increase their
workforce according to their customer
demand
EXIM Bank should arrange seminar,
meeting and training program for their
Interns
Their online banking system needs to
be updated to attract more customers
EXIM Bank can open more branches to
reach more clients and more atm booths
Proper Banking software should be
used to provide speedy services to
its customers
The authority should arrange extensive training
and development program for their employees
so that they can effectively perform their
duties and responsibilities
Recommendations(Contd.)