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Indonesia
Indonesia 281
A STABLE POLITICAL AND ECONOMIC
ENVIRONMENT, A STEADY RUPIAH AND
CONTROLLED INFLATION ENSURED
CONSISTENT DEMAND FOR TALENT
ACROSS MOST INDUSTRIES IN 2016,
PLACING FURTHER PRESSURE ON AN
ALREADY LIMITED TALENT POOL. THIS
CHRONIC SHORTAGE OF QUALIFIED
LOCAL CANDIDATES, ESPECIALLY AT
MID-MANAGEMENT LEVEL, LOOKS SET TO
CONTINUE IN 2017 AND BEYOND.
2016 INSIGHT
With the exception of the globally repressed oil
and commodities sector, Indonesia saw growth
across all markets in 2016. Most businesses
prospered against a backdrop of political and
economic stability. Additionally, the tax amnesty
assisted the government in managing its budget
deficit, preventing a drop in public sector
spending. Domestic demand continued to be
driven by population increase and a rapidly
growing middle class, while the fast emergence
of the e-commerce sector added a new
dimension to growth.
As most organisations targeted double digit
top line growth, the demand for high quality
Indonesian candidates was robust. From
large, established multinational companies
and domestic giants, to new, rapidly emerging
players, the demand for talent outstripped
supply across all corporate roles.
In particular, we saw shortages of candidates
with bilingual communication skills (mostly
English) and the necessary technical experience
across finance/accounting, IT, general
management, HR, legal, marketing, sales, and
supply chain.
As Indonesia continues its march towards
becoming one of the top 15 largest economies
in the world, the shortage of qualified local
candidates, especially at middle management
level, is expected to continue for the foreseeable
future.
2017 EXPECTATIONS
As a result of strong market conditions, we
predict the median rise in salaries for job movers
to continue in the 25-35% range during 2017.
Across particularly candidate short areas
such as technical IT, compliance and digital
marketing, salary rises of 40% or more will
become increasingly common. As candidate
expectations rise, company pay structures
may struggle to keep pace, and recruiting the
necessary talent will remain challenging in
2017 – especially in multinationals with offshore
regional head offices.
The situation is likely to be exacerbated as
barriers to entry for overseas workers remain
high and companies continue driving to localise
their workforce. As a result, the number of
working visas currently active in Indonesia is at
its lowest for more than a decade.
Given these market conditions, organisations
with well thought through, timely and efficient
recruitment processes, are most likely to
succeed in their quest to attract the best talent.
The majority of white collar professionals with
international exposure will be considering at
least two or three roles during any job search.
Hiring managers who can present attractive
career and development opportunities, in
addition to the appropriate financial incentives,
are most likely to secure the best candidates.
Jakarta
282  Robert Walters Global Salary Survey 2017
Indonesia
An imbalance between
candidate expectations and
company pay structures will
mean recruitment remains
challenging in 2017, especially
in multinationals with offshore
regional head offices.
“
”
The median salary rise for
job movers will continue in
the 25-35% range in 2017.
A shortage of candidates
with suitable bilingual
communication skills (mostly
English language) and
the necessary technical
experience exists across all
sectors.
KEY FINDINGS
40%+ SALARY RISES EXPECTED FOR THESE ROLES:
(Salary Survey 2017)
Technical IT
Compliance
Digital Marketing
Overseas Indonesians who
are willing to return
home for work
Overseas Indonesians who
believe their skills are in
demand by local employers
8585%
Whitepaper: Robert Walters ‘Returning Asian Talent’ 2015
7070%(Whitepaper) (Whitepaper)
20-30% SALARY RISES EXPECTED FOR:
(Salary Survey 2017)
Accounting professionals
Finance professionals
Indonesia
Indonesia 283
Indonesia
OVERVIEW
Indonesia
ACCOUNTING & FINANCE
The recruitment market for accounting
and finance professionals was buoyant
in 2016 with finance managers and
controllers remaining highly sought after.
Additionally, demand heightened for those
with experience in external and internal
audit, with the latter receiving salary
increases of 30-40% when moving jobs.
Companies particularly sought professionals
with strong technical skills, coupled
with natural commercial acumen.
This trend was especially evident in
multinational companies, where the key focus
was on implementing efficient processes
and controls, to increase the accuracy of
reporting and improve local profitability.
However, the limited supply of such candidates
proved challenging for hiring managers.
General market growth and new market
entrants, particularly in e-commerce,
also drove employment opportunities
for finance professionals, with strong
commercial acumen.
As companies expand across Indonesia,
bilingual skills will remain essential in order
to establish strong working relationships
and communication with regional partners.
We expect to see a continuation of talent
shortages at all levels throughout 2017. As a
result, professionals will expect 20-30% pay
increases when moving between companies.
BANKING & FINANCIAL SERVICES
Hiring activity within the banking and
financial services sector was largely
influenced by the below par global
performance of foreign banks in 2016. This
resulted in several hiring and salary freezes.
Recruitment in the insurance sector was also
somewhat slower, with lower turnover levels
in the back and middle offices. However,
recruitment levels peaked during the second
half of the year. Asset management hiring
was particularly active due to Indonesia’s
tax amnesty programme, with senior
professionals being the most sought after.
In addition, turnover was relatively high for
back office and middle office positions in
banks, driving demand for those positions.
Professionals with expertise in client
onboarding/KYC, were also highly sought
after in 2016. As these positions are new
in Indonesia, employers have faced a
very limited talent pool. We expect this
skills shortage to continue in 2017.
Talent shortages impacted salary levels in
2016. Despite many global banks announcing
reduced profit margins, salary increases were
not uncommon, as hiring managers sought
to avoid losing valuable talent to competitors.
High performing candidates also sought large
salary increments to remain in their existing role.
To secure the best talent in 2017, hiring
managers are advised to give more junior
employees the opportunity to grow their
role and responsibilities – instead of paying
premiums for more qualified candidates.
In this competitive environment for talent,
job movers can expect salary increments of
20-30%. Overseas talent will continue to be
a good source of new talent in the market.
HUMAN RESOURCES
Businesses across industries encountered
multiple hiring challenges during 2016.
Chief among them was an imbalance
between limited recruitment budgets and
large hiring volumes. This made it difficult
for organisations to achieve business
objectives or transform their talent strategies.
This trend is likely to continue in 2017.
As more companies focused on sourcing
the right talent to strategically fulfil business
needs, demand for experienced business
partners, as well as corporate training and
development specialists rose. Professionals
with skills in these areas saw a rise of 20-30%
KEY TRENDS
►► The government’s requirement for companies to bring IT infrastructure (such as data centres) onshore, will create more demand for project
and program managers, and subsequently IT operations and support roles.
►► As social media becomes a country-wide phenomenon and with an explosion in growth of digital platforms, particularly online retail and
mobile, there will be more opportunities for digitally focused professionals.
►► HR professionals with experience in training and development were in demand as organisations channelled their efforts into expanding and
improving the productivity of their businesses. 
►► In growing sectors such as e-commerce, pharmaceuticals, telecommunications, life sciences and banking there were numerous legal
opportunities, in particular for qualified lawyers with English language skills.
►► The demand for returning Indonesian nationals currently working or studying abroad will be particularly acute.
284  Robert Walters Global Salary Survey 2017
Indonesia
OVERVIEW
Indonesia
in their salaries in 2016. This was particularly
evident across banking and financial services,
as well as commerce and industry.
In 2017, we also anticipate demand for C-suite
and senior leaders will rise exponentially,
with employers continuing to recruit
quality candidates in short timeframes.
INFORMATION TECHNOLOGY
Jakarta has become a key location for
start-up businesses based in Southeast
Asia, with more of these companies
setting up operations in the capital than
any other city in the region. In addition,
with many of Indonesia’s multinational
firms seeking multiple hires within their
information technology departments,
the IT recruitment market was extremely
buoyant in 2016.
Banking and insurance businesses also
continued their shift into mobile banking
from traditional ATM or in branch banking.
This boosted demand for candidates with
skills in this area.
Salaries rose by around 3-4% for those
remaining in their current roles in 2016. In
2017, given the scarcity of quality candidates,
companies are advised to consider paying
more to secure experienced individuals.
In 2017, we expect the demand for
IT candidates to increase as digital
technology across e-commerce,
banks, insurance providers and start-up
businesses continues to grow. Candidates
with experience in building an online
presence or developing user friendly
web-based applications will be most
sought after, as employers look to
supersede their competitors. Competition
for iOS developers will be high, given the
limited number of suitable candidates.
As a result, we expect experts in software
development, web development and
product development to be highly sought
after. Professionals applying for such roles
can expect salary increments of 25-40%.
LEGAL
In 2016, the legal sector remained dynamic and
fast-changing as new opportunities for growth
presented themselves. Indonesia’s law firms
were able to adopt a new, quick and flexible
approach towards several market changes.
These included more legal market liberalisation,
economic integration, public infrastructure
investment, increased M&A activity, an increase
in lucrative arbitration work and the expansion
of foreign companies.
With sustained demand for legal services from
individuals, businesses, and all levels of
government, we also observed a rise in salaries
for lawyers in 2016. In particular, private practice
lawyer salaries increased by 50% for those moving
into new international law firms and by 20% for
those moving to become in-house counsels.
We expect this trend to continue in 2017, and
predict in-house counsel and private practice
lawyers will be highly sought after by employers.
However, asset management companies might
struggle with hiring legal professionals due to
a shortage of lawyers with sufficient specific
expertise.
SALES & MARKETING
Recruitment for sales and marketing
professionals remained buoyant in 2016.
Online, digital and e-commerce roles were in high
demand, due to rapid growth of these industries
and companies faced intense competition for
digital skills. Salary increments moved between
20-35%, especially for roles related to digital
marketing, social media and digital strategy.
As business confidence is expected to grow
further in 2017 we anticipate salary increments
will be slightly higher, ranging from 25-50% due
to the scarce supply of talent.
Hiring managers looking to retain their best
employees should consider offering more
lucrative pay packages given their relative
shortage. This is especially true for candidates
who demonstrate innovative approaches, with a
strong grasp of integrated digital marketing.
Specifically, sales and marketing professionals
who have international exposure, are bilingual,
and have the most up-to-date skills, will be
most sought after by employers. Demand for
such skills will remain high given the increasing
popularity and growth of the digital and
e-commerce industry.
We also anticipate that pharmaceutical, hospital
and healthcare providers will continue to
increase headcount in 2017.
SUPPLY CHAIN
Recruitment activity across supply chain was
quite positive in 2016, especially for mid-
management positions. Roles in demand
included demand/supply planning managers,
logistic distribution managers and supply chain
directors.
In terms of industry, FMCG, logistics and retail
distribution hired the most actively.
Mirroring overall recruitment increases,
salary levels also rose in 2016. Specifically,
professionals working in the consumer goods
industry received salary increments of up
to 12%. This rise in salaries is expected to
continue in 2017.
Hiring trends for 2017 are also predicted to
remain positive in the supply chain sector.
Given that the last two quarters of 2016 saw
candidates reluctant to move jobs to ensure
receipt of year-end bonuses, we expect
improved activity with a larger number of
available candidates looking for roles in 2017.
Bilingual candidates are set to be the most
sought after by employers, as well as those with
international experience.
Demand for senior professionals, such as
distribution or logistics directors, will also rise
as e-commerce businesses expand both in
Indonesia and regionally.
Indonesia 285
ACCOUNTING & FINANCE
INDONESIA
ROLE PERMANENT SALARY PER ANNUM IDR (RP)
2016 2017
Finance
Chief Financial Officer 1600 - 2000m 1600 - 2500m
Finance Director 1100 - 1400m 1100 - 1500m
Financial Controller 680 - 800m 700 - 1000m
Senior Finance Manager 350 - 605m 450 - 650m
Finance Manager 330 - 450m 360 - 500m
Accounting & Taxation
Head of Tax 700 - 900m 700 - 900m
Tax Manager 200 - 240m 250 - 300m
Tax Accountant 140 - 180m 150 - 200m
Group Accountant 420 - 550m 420 - 550m
Accountant 140 - 180m 140 - 240m
Financial Planning & Analysis
Commercial Finance Manager 430 - 550m 430 - 600m
Senior Financial Analyst 270 - 380m 270 - 400m
Financial Analyst 170 - 250m 180 - 300m
Treasury
Treasury Manager 360 - 480m 360 - 500m
Treasury Analyst 140 - 180m 140 - 250m
Internal Audit
Internal Audit Director 750 - 1000m 750 - 1000m
Internal Audit Manager 350 - 480m 350 - 520m
Internal Auditor 160 - 240m 180 - 300m
NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.
286  Robert Walters Global Salary Survey 2017
BANKING & FINANCIAL SERVICES
INDONESIA
ROLE PERMANENT SALARY PER ANNUM IDR (RP)
AVP VP SVP
2016 2017 2016 2017 2016 2017
Banking Operations
Cash Management Operations 269 - 650m 390 - 650m 600 - 900m 640 - 940m 840m+ 900m+
Credit Administrations 269 - 650m 390 - 650m 600 - 900m 640 - 940m 840m+ 900m+
Trade/Treasury Operations 269 - 650m 390 - 650m 600 - 900m 640 - 940m 840m+ 900m+
Client Onboarding 269 - 650m 390 - 650m 600 - 900m 640 - 940m 840m+ 900m+
Corporate Governance
Compliance/Legal 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+
Financial Crime Compliance 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+
Internal Audit 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+
Credit Risk 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+
Market Risk 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+
Operational Risk 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+
Finance/Accounting
Financial Control 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+
Strategic Planning & Analysis 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+
MIS Reporting 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+
Front Office
Investment Banking 374 - 700m 392 - 735m 800 - 1200m 900 - 1300m 1200m+ 1200m+
Corporate Banking 325 - 481m 341 - 505m 585 - 845m 615 - 887m 975 - 1300m 1020 - 1365m
Cash Management Sales 280 - 455m 294 - 477m 520 - 715m 546 - 750m 910 - 1170m 955 - 1230m
Trade Sales 280 - 455m 294 - 477m 520 - 715m 546 - 750m 910 - 1170m 955 - 1230m
Treasury Sales 300 - 520m 315 - 546m 600 - 850m 630 - 893m 975 - 1350m 1020 - 1365m
Project Management
Business Analyst 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+
Project Management 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+
NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.
Indonesia 287
HUMAN RESOURCES
INDONESIA
ROLE PERMANENT SALARY PER ANNUM IDR (RP)
3 - 6 YRS’ EXP 6 - 12 YRS’ EXP 12+ YRS’ EXP
2016 2017 2016 2017 2016 2017
Banking & Financial Services
HR Business Partner 494 - 585m 520 - 624m 650 - 845m 715 - 845m 975m+ 1014m+
Compensation & Benefits 390 - 494m 455 - 520m 585 - 715m 624 - 754m 780m+ 780m+
Training & Development 390 - 494m 455 - 520m 585 - 715m 624 - 754m 780m+ 884m+
Organisational Development 390 - 494m 455 - 520m 585 - 715m 624 - 754m 780m+ 884m+
HRIS 364 - 468m 390 - 494m 494 - 635m 520 - 650m 715m+ 780m+
Commerce & Industry
HR Business Partner 364 - 494m 455 - 520m 650 - 780m 715 - 845m 850m+ 910m+
HR Generalist 364 - 494m 455 - 520m 650 - 780m 715 - 845m 800m+ 884m+
Compensation & Benefits 325 - 455m 364 - 494m 520 - 715m 624 - 754m 715m+ 715m+
Organisational Development 325 - 455m 364 - 494m 520 - 715m 624 - 754m 715m+ 845m+
Training & Development 325 - 455m 364 - 494m 520 - 715m 624 - 754m 715m+ 845m+
NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.
288  Robert Walters Global Salary Survey 2017
INFORMATION TECHNOLOGY
INDONESIA
ROLE PERMANENT SALARY PER ANNUM IDR (RP)
2016 2017
CTO/CIO 850 - 1250m 850 - 1500m
IT Sales 650 - 1050m 650 - 1200m
Program Manager 550 - 650m 550 - 1000m
IT Manager 450 - 700m 450 - 720m
Project Manager 450 - 550m 450 - 600m
Pre-sales/Architect 440 - 660m 440 - 660m
Infrastructure Manager 350 - 550m 350 - 600m
Business Intelligence Consultant 330 - 440m 330 - 500m
E-commerce Manager 275 - 660m 300 - 700m
Software Developer 220 - 495m 220 - 500m
Business Analyst 220 - 440m 220 - 450m
Systems Engineer 150 - 350m 190 - 380m
NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.
Indonesia 289
LEGAL
INDONESIA
ROLE PERMANENT SALARY PER ANNUM IDR (RP)
2016 2017
In-house Counsel
Legal Director 1250 - 1850m 1300 - 1900m
Head of Legal 1150 - 1450m 1200 - 1500m
Legal Counsel 750 - 950m 800 - 1000m
Compliance Officer 650 - 750m 700 - 800m
Legal Manager 450 - 550m 500 - 600m
Litigation Specialist 250 - 400m 300 - 450m
Senior Lawyer 250 - 350m 300 - 400m
Private Practice
Senior Associate 850 - 1050m 900 - 1100m
Associate 450 - 650m 500 - 700m
NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.
290  Robert Walters Global Salary Survey 2017
SALES & MARKETING
INDONESIA
ROLE PERMANENT SALARY PER ANNUM IDR (RP)
2016 2017
Business Development
Sales & Marketing Director 1260 - 1400m 1300 - 1755m
Sales Director 1190 - 1330m 1200 - 1690m
Account Director 990 - 1155m 990 - 1155m
National Sales Manager 740 - 845m 750 - 845m
National Key Account Manager 740 - 845m 750 - 845m
Senior Business Development Manager 740 - 845m 750 - 900m
Business Development Manager 495 - 635m 495 - 650m
Key Account Manager 495 - 635m 495 - 650m
Sales & Marketing Manager 495 - 635m 500 - 650m
Regional Sales Manager 415 - 490m 415 - 490m
Marketing
Chief Marketing Officer 1500 - 2850m 1500 - 2925m
Marketing Director 1300 - 1950m 1300 - 2340m
Marketing Manager 650 - 910m 700 - 1105m
Head of Trade Marketing 700 - 850m 800 - 975m
Senior Marketing Communications Mgr 395 - 585m 300 - 650m
Channel Marketing Manager 390 - 585m 400 - 600m
Senior Brand Manager 390 - 585m 390 - 590m
Marketing Research Manager 380 - 500m 380 - 525m
Visual Merchandising Manager 325 - 580m 325 - 600m
Head of Digital 500 - 780m 500 - 1200m
Digital Manager 400 - 600m 400 - 700m
PR Manager 325 - 500m 320 - 600m
Brand Manager 325 - 455m 325 - 500m
NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.
Indonesia 291
SUPPLY CHAIN & PROCUREMENT
INDONESIA
ROLE PERMANENT SALARY PER ANNUM IDR (RP)
2016 2017
Procurement
Procurement Director 1100 - 1550m 1200 - 1600m
GM Procurement 720 - 1000m 720 - 1040m
Procurement Manager 360 - 600m 360 - 600m
Assistant Procurement Manager 180 - 240m 180 - 240m
Supply Chain & Logistics
Supply Chain Director 1550 - 2300m 1600 - 2400m
Customer Service & Logistics Director 1080 - 1500m 1100 - 1560m
GM Supply Chain 780 - 1040m 780 - 1040m
Operations Manager 480 - 720m 480 - 780m
Customer Service Manager 300 - 540m 300 - 540m
Logistics Manager 300 - 600m 300 - 600m
Supply Planning Manager 360 - 600m 360 - 600m
Demand Planning Manager 360 - 600m 360 - 600m
Supply Chain Manager 360 - 600m 360 - 650m
Supply Chain Analyst 170 - 220m 180 - 240m
NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.

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Indonesia salary-survey-2017

  • 1. Indonesia Indonesia 281 A STABLE POLITICAL AND ECONOMIC ENVIRONMENT, A STEADY RUPIAH AND CONTROLLED INFLATION ENSURED CONSISTENT DEMAND FOR TALENT ACROSS MOST INDUSTRIES IN 2016, PLACING FURTHER PRESSURE ON AN ALREADY LIMITED TALENT POOL. THIS CHRONIC SHORTAGE OF QUALIFIED LOCAL CANDIDATES, ESPECIALLY AT MID-MANAGEMENT LEVEL, LOOKS SET TO CONTINUE IN 2017 AND BEYOND. 2016 INSIGHT With the exception of the globally repressed oil and commodities sector, Indonesia saw growth across all markets in 2016. Most businesses prospered against a backdrop of political and economic stability. Additionally, the tax amnesty assisted the government in managing its budget deficit, preventing a drop in public sector spending. Domestic demand continued to be driven by population increase and a rapidly growing middle class, while the fast emergence of the e-commerce sector added a new dimension to growth. As most organisations targeted double digit top line growth, the demand for high quality Indonesian candidates was robust. From large, established multinational companies and domestic giants, to new, rapidly emerging players, the demand for talent outstripped supply across all corporate roles. In particular, we saw shortages of candidates with bilingual communication skills (mostly English) and the necessary technical experience across finance/accounting, IT, general management, HR, legal, marketing, sales, and supply chain. As Indonesia continues its march towards becoming one of the top 15 largest economies in the world, the shortage of qualified local candidates, especially at middle management level, is expected to continue for the foreseeable future. 2017 EXPECTATIONS As a result of strong market conditions, we predict the median rise in salaries for job movers to continue in the 25-35% range during 2017. Across particularly candidate short areas such as technical IT, compliance and digital marketing, salary rises of 40% or more will become increasingly common. As candidate expectations rise, company pay structures may struggle to keep pace, and recruiting the necessary talent will remain challenging in 2017 – especially in multinationals with offshore regional head offices. The situation is likely to be exacerbated as barriers to entry for overseas workers remain high and companies continue driving to localise their workforce. As a result, the number of working visas currently active in Indonesia is at its lowest for more than a decade. Given these market conditions, organisations with well thought through, timely and efficient recruitment processes, are most likely to succeed in their quest to attract the best talent. The majority of white collar professionals with international exposure will be considering at least two or three roles during any job search. Hiring managers who can present attractive career and development opportunities, in addition to the appropriate financial incentives, are most likely to secure the best candidates. Jakarta
  • 2. 282  Robert Walters Global Salary Survey 2017 Indonesia An imbalance between candidate expectations and company pay structures will mean recruitment remains challenging in 2017, especially in multinationals with offshore regional head offices. “ ” The median salary rise for job movers will continue in the 25-35% range in 2017. A shortage of candidates with suitable bilingual communication skills (mostly English language) and the necessary technical experience exists across all sectors. KEY FINDINGS 40%+ SALARY RISES EXPECTED FOR THESE ROLES: (Salary Survey 2017) Technical IT Compliance Digital Marketing Overseas Indonesians who are willing to return home for work Overseas Indonesians who believe their skills are in demand by local employers 8585% Whitepaper: Robert Walters ‘Returning Asian Talent’ 2015 7070%(Whitepaper) (Whitepaper) 20-30% SALARY RISES EXPECTED FOR: (Salary Survey 2017) Accounting professionals Finance professionals
  • 3. Indonesia Indonesia 283 Indonesia OVERVIEW Indonesia ACCOUNTING & FINANCE The recruitment market for accounting and finance professionals was buoyant in 2016 with finance managers and controllers remaining highly sought after. Additionally, demand heightened for those with experience in external and internal audit, with the latter receiving salary increases of 30-40% when moving jobs. Companies particularly sought professionals with strong technical skills, coupled with natural commercial acumen. This trend was especially evident in multinational companies, where the key focus was on implementing efficient processes and controls, to increase the accuracy of reporting and improve local profitability. However, the limited supply of such candidates proved challenging for hiring managers. General market growth and new market entrants, particularly in e-commerce, also drove employment opportunities for finance professionals, with strong commercial acumen. As companies expand across Indonesia, bilingual skills will remain essential in order to establish strong working relationships and communication with regional partners. We expect to see a continuation of talent shortages at all levels throughout 2017. As a result, professionals will expect 20-30% pay increases when moving between companies. BANKING & FINANCIAL SERVICES Hiring activity within the banking and financial services sector was largely influenced by the below par global performance of foreign banks in 2016. This resulted in several hiring and salary freezes. Recruitment in the insurance sector was also somewhat slower, with lower turnover levels in the back and middle offices. However, recruitment levels peaked during the second half of the year. Asset management hiring was particularly active due to Indonesia’s tax amnesty programme, with senior professionals being the most sought after. In addition, turnover was relatively high for back office and middle office positions in banks, driving demand for those positions. Professionals with expertise in client onboarding/KYC, were also highly sought after in 2016. As these positions are new in Indonesia, employers have faced a very limited talent pool. We expect this skills shortage to continue in 2017. Talent shortages impacted salary levels in 2016. Despite many global banks announcing reduced profit margins, salary increases were not uncommon, as hiring managers sought to avoid losing valuable talent to competitors. High performing candidates also sought large salary increments to remain in their existing role. To secure the best talent in 2017, hiring managers are advised to give more junior employees the opportunity to grow their role and responsibilities – instead of paying premiums for more qualified candidates. In this competitive environment for talent, job movers can expect salary increments of 20-30%. Overseas talent will continue to be a good source of new talent in the market. HUMAN RESOURCES Businesses across industries encountered multiple hiring challenges during 2016. Chief among them was an imbalance between limited recruitment budgets and large hiring volumes. This made it difficult for organisations to achieve business objectives or transform their talent strategies. This trend is likely to continue in 2017. As more companies focused on sourcing the right talent to strategically fulfil business needs, demand for experienced business partners, as well as corporate training and development specialists rose. Professionals with skills in these areas saw a rise of 20-30% KEY TRENDS ►► The government’s requirement for companies to bring IT infrastructure (such as data centres) onshore, will create more demand for project and program managers, and subsequently IT operations and support roles. ►► As social media becomes a country-wide phenomenon and with an explosion in growth of digital platforms, particularly online retail and mobile, there will be more opportunities for digitally focused professionals. ►► HR professionals with experience in training and development were in demand as organisations channelled their efforts into expanding and improving the productivity of their businesses.  ►► In growing sectors such as e-commerce, pharmaceuticals, telecommunications, life sciences and banking there were numerous legal opportunities, in particular for qualified lawyers with English language skills. ►► The demand for returning Indonesian nationals currently working or studying abroad will be particularly acute.
  • 4. 284  Robert Walters Global Salary Survey 2017 Indonesia OVERVIEW Indonesia in their salaries in 2016. This was particularly evident across banking and financial services, as well as commerce and industry. In 2017, we also anticipate demand for C-suite and senior leaders will rise exponentially, with employers continuing to recruit quality candidates in short timeframes. INFORMATION TECHNOLOGY Jakarta has become a key location for start-up businesses based in Southeast Asia, with more of these companies setting up operations in the capital than any other city in the region. In addition, with many of Indonesia’s multinational firms seeking multiple hires within their information technology departments, the IT recruitment market was extremely buoyant in 2016. Banking and insurance businesses also continued their shift into mobile banking from traditional ATM or in branch banking. This boosted demand for candidates with skills in this area. Salaries rose by around 3-4% for those remaining in their current roles in 2016. In 2017, given the scarcity of quality candidates, companies are advised to consider paying more to secure experienced individuals. In 2017, we expect the demand for IT candidates to increase as digital technology across e-commerce, banks, insurance providers and start-up businesses continues to grow. Candidates with experience in building an online presence or developing user friendly web-based applications will be most sought after, as employers look to supersede their competitors. Competition for iOS developers will be high, given the limited number of suitable candidates. As a result, we expect experts in software development, web development and product development to be highly sought after. Professionals applying for such roles can expect salary increments of 25-40%. LEGAL In 2016, the legal sector remained dynamic and fast-changing as new opportunities for growth presented themselves. Indonesia’s law firms were able to adopt a new, quick and flexible approach towards several market changes. These included more legal market liberalisation, economic integration, public infrastructure investment, increased M&A activity, an increase in lucrative arbitration work and the expansion of foreign companies. With sustained demand for legal services from individuals, businesses, and all levels of government, we also observed a rise in salaries for lawyers in 2016. In particular, private practice lawyer salaries increased by 50% for those moving into new international law firms and by 20% for those moving to become in-house counsels. We expect this trend to continue in 2017, and predict in-house counsel and private practice lawyers will be highly sought after by employers. However, asset management companies might struggle with hiring legal professionals due to a shortage of lawyers with sufficient specific expertise. SALES & MARKETING Recruitment for sales and marketing professionals remained buoyant in 2016. Online, digital and e-commerce roles were in high demand, due to rapid growth of these industries and companies faced intense competition for digital skills. Salary increments moved between 20-35%, especially for roles related to digital marketing, social media and digital strategy. As business confidence is expected to grow further in 2017 we anticipate salary increments will be slightly higher, ranging from 25-50% due to the scarce supply of talent. Hiring managers looking to retain their best employees should consider offering more lucrative pay packages given their relative shortage. This is especially true for candidates who demonstrate innovative approaches, with a strong grasp of integrated digital marketing. Specifically, sales and marketing professionals who have international exposure, are bilingual, and have the most up-to-date skills, will be most sought after by employers. Demand for such skills will remain high given the increasing popularity and growth of the digital and e-commerce industry. We also anticipate that pharmaceutical, hospital and healthcare providers will continue to increase headcount in 2017. SUPPLY CHAIN Recruitment activity across supply chain was quite positive in 2016, especially for mid- management positions. Roles in demand included demand/supply planning managers, logistic distribution managers and supply chain directors. In terms of industry, FMCG, logistics and retail distribution hired the most actively. Mirroring overall recruitment increases, salary levels also rose in 2016. Specifically, professionals working in the consumer goods industry received salary increments of up to 12%. This rise in salaries is expected to continue in 2017. Hiring trends for 2017 are also predicted to remain positive in the supply chain sector. Given that the last two quarters of 2016 saw candidates reluctant to move jobs to ensure receipt of year-end bonuses, we expect improved activity with a larger number of available candidates looking for roles in 2017. Bilingual candidates are set to be the most sought after by employers, as well as those with international experience. Demand for senior professionals, such as distribution or logistics directors, will also rise as e-commerce businesses expand both in Indonesia and regionally.
  • 5. Indonesia 285 ACCOUNTING & FINANCE INDONESIA ROLE PERMANENT SALARY PER ANNUM IDR (RP) 2016 2017 Finance Chief Financial Officer 1600 - 2000m 1600 - 2500m Finance Director 1100 - 1400m 1100 - 1500m Financial Controller 680 - 800m 700 - 1000m Senior Finance Manager 350 - 605m 450 - 650m Finance Manager 330 - 450m 360 - 500m Accounting & Taxation Head of Tax 700 - 900m 700 - 900m Tax Manager 200 - 240m 250 - 300m Tax Accountant 140 - 180m 150 - 200m Group Accountant 420 - 550m 420 - 550m Accountant 140 - 180m 140 - 240m Financial Planning & Analysis Commercial Finance Manager 430 - 550m 430 - 600m Senior Financial Analyst 270 - 380m 270 - 400m Financial Analyst 170 - 250m 180 - 300m Treasury Treasury Manager 360 - 480m 360 - 500m Treasury Analyst 140 - 180m 140 - 250m Internal Audit Internal Audit Director 750 - 1000m 750 - 1000m Internal Audit Manager 350 - 480m 350 - 520m Internal Auditor 160 - 240m 180 - 300m NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.
  • 6. 286  Robert Walters Global Salary Survey 2017 BANKING & FINANCIAL SERVICES INDONESIA ROLE PERMANENT SALARY PER ANNUM IDR (RP) AVP VP SVP 2016 2017 2016 2017 2016 2017 Banking Operations Cash Management Operations 269 - 650m 390 - 650m 600 - 900m 640 - 940m 840m+ 900m+ Credit Administrations 269 - 650m 390 - 650m 600 - 900m 640 - 940m 840m+ 900m+ Trade/Treasury Operations 269 - 650m 390 - 650m 600 - 900m 640 - 940m 840m+ 900m+ Client Onboarding 269 - 650m 390 - 650m 600 - 900m 640 - 940m 840m+ 900m+ Corporate Governance Compliance/Legal 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+ Financial Crime Compliance 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+ Internal Audit 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+ Credit Risk 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+ Market Risk 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+ Operational Risk 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+ Finance/Accounting Financial Control 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+ Strategic Planning & Analysis 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+ MIS Reporting 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+ Front Office Investment Banking 374 - 700m 392 - 735m 800 - 1200m 900 - 1300m 1200m+ 1200m+ Corporate Banking 325 - 481m 341 - 505m 585 - 845m 615 - 887m 975 - 1300m 1020 - 1365m Cash Management Sales 280 - 455m 294 - 477m 520 - 715m 546 - 750m 910 - 1170m 955 - 1230m Trade Sales 280 - 455m 294 - 477m 520 - 715m 546 - 750m 910 - 1170m 955 - 1230m Treasury Sales 300 - 520m 315 - 546m 600 - 850m 630 - 893m 975 - 1350m 1020 - 1365m Project Management Business Analyst 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+ Project Management 334 - 780m 450 - 780m 600 - 900m 650 - 950m 860m+ 920m+ NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.
  • 7. Indonesia 287 HUMAN RESOURCES INDONESIA ROLE PERMANENT SALARY PER ANNUM IDR (RP) 3 - 6 YRS’ EXP 6 - 12 YRS’ EXP 12+ YRS’ EXP 2016 2017 2016 2017 2016 2017 Banking & Financial Services HR Business Partner 494 - 585m 520 - 624m 650 - 845m 715 - 845m 975m+ 1014m+ Compensation & Benefits 390 - 494m 455 - 520m 585 - 715m 624 - 754m 780m+ 780m+ Training & Development 390 - 494m 455 - 520m 585 - 715m 624 - 754m 780m+ 884m+ Organisational Development 390 - 494m 455 - 520m 585 - 715m 624 - 754m 780m+ 884m+ HRIS 364 - 468m 390 - 494m 494 - 635m 520 - 650m 715m+ 780m+ Commerce & Industry HR Business Partner 364 - 494m 455 - 520m 650 - 780m 715 - 845m 850m+ 910m+ HR Generalist 364 - 494m 455 - 520m 650 - 780m 715 - 845m 800m+ 884m+ Compensation & Benefits 325 - 455m 364 - 494m 520 - 715m 624 - 754m 715m+ 715m+ Organisational Development 325 - 455m 364 - 494m 520 - 715m 624 - 754m 715m+ 845m+ Training & Development 325 - 455m 364 - 494m 520 - 715m 624 - 754m 715m+ 845m+ NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.
  • 8. 288  Robert Walters Global Salary Survey 2017 INFORMATION TECHNOLOGY INDONESIA ROLE PERMANENT SALARY PER ANNUM IDR (RP) 2016 2017 CTO/CIO 850 - 1250m 850 - 1500m IT Sales 650 - 1050m 650 - 1200m Program Manager 550 - 650m 550 - 1000m IT Manager 450 - 700m 450 - 720m Project Manager 450 - 550m 450 - 600m Pre-sales/Architect 440 - 660m 440 - 660m Infrastructure Manager 350 - 550m 350 - 600m Business Intelligence Consultant 330 - 440m 330 - 500m E-commerce Manager 275 - 660m 300 - 700m Software Developer 220 - 495m 220 - 500m Business Analyst 220 - 440m 220 - 450m Systems Engineer 150 - 350m 190 - 380m NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.
  • 9. Indonesia 289 LEGAL INDONESIA ROLE PERMANENT SALARY PER ANNUM IDR (RP) 2016 2017 In-house Counsel Legal Director 1250 - 1850m 1300 - 1900m Head of Legal 1150 - 1450m 1200 - 1500m Legal Counsel 750 - 950m 800 - 1000m Compliance Officer 650 - 750m 700 - 800m Legal Manager 450 - 550m 500 - 600m Litigation Specialist 250 - 400m 300 - 450m Senior Lawyer 250 - 350m 300 - 400m Private Practice Senior Associate 850 - 1050m 900 - 1100m Associate 450 - 650m 500 - 700m NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.
  • 10. 290  Robert Walters Global Salary Survey 2017 SALES & MARKETING INDONESIA ROLE PERMANENT SALARY PER ANNUM IDR (RP) 2016 2017 Business Development Sales & Marketing Director 1260 - 1400m 1300 - 1755m Sales Director 1190 - 1330m 1200 - 1690m Account Director 990 - 1155m 990 - 1155m National Sales Manager 740 - 845m 750 - 845m National Key Account Manager 740 - 845m 750 - 845m Senior Business Development Manager 740 - 845m 750 - 900m Business Development Manager 495 - 635m 495 - 650m Key Account Manager 495 - 635m 495 - 650m Sales & Marketing Manager 495 - 635m 500 - 650m Regional Sales Manager 415 - 490m 415 - 490m Marketing Chief Marketing Officer 1500 - 2850m 1500 - 2925m Marketing Director 1300 - 1950m 1300 - 2340m Marketing Manager 650 - 910m 700 - 1105m Head of Trade Marketing 700 - 850m 800 - 975m Senior Marketing Communications Mgr 395 - 585m 300 - 650m Channel Marketing Manager 390 - 585m 400 - 600m Senior Brand Manager 390 - 585m 390 - 590m Marketing Research Manager 380 - 500m 380 - 525m Visual Merchandising Manager 325 - 580m 325 - 600m Head of Digital 500 - 780m 500 - 1200m Digital Manager 400 - 600m 400 - 700m PR Manager 325 - 500m 320 - 600m Brand Manager 325 - 455m 325 - 500m NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.
  • 11. Indonesia 291 SUPPLY CHAIN & PROCUREMENT INDONESIA ROLE PERMANENT SALARY PER ANNUM IDR (RP) 2016 2017 Procurement Procurement Director 1100 - 1550m 1200 - 1600m GM Procurement 720 - 1000m 720 - 1040m Procurement Manager 360 - 600m 360 - 600m Assistant Procurement Manager 180 - 240m 180 - 240m Supply Chain & Logistics Supply Chain Director 1550 - 2300m 1600 - 2400m Customer Service & Logistics Director 1080 - 1500m 1100 - 1560m GM Supply Chain 780 - 1040m 780 - 1040m Operations Manager 480 - 720m 480 - 780m Customer Service Manager 300 - 540m 300 - 540m Logistics Manager 300 - 600m 300 - 600m Supply Planning Manager 360 - 600m 360 - 600m Demand Planning Manager 360 - 600m 360 - 600m Supply Chain Manager 360 - 600m 360 - 650m Supply Chain Analyst 170 - 220m 180 - 240m NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.